User Manual
Table Of Contents
- SIMATIC ITP1000
- Warning notice system
- Preface
- Table of contents
- 1 Overview
- 2 Safety notes
- 3 Commissioning the device
- 4 Devise functions and operating the device
- 5 Device maintenance and repair
- 6 Technical specifications
- A Technical Support
- B Labels and symbols
- C Abbreviations
- Index
Technical Support
A.2 Troubleshooting
SIMATIC ITP1000
96 Operating Instructions, 01/2017, A5E37340160-AA
A.2
Troubleshooting
A.2.1
General problems
This chapter provides you with tips on how to locate and troubleshoot common problems.
Problem
Possible cause
To correct or avoid error
The device is not opera-
tional.
There is no power supply to
the device.
Check the power supply, the power cord or the power plug.
Device is switched off Press the power button
The battery is empty or not
installed
Charge or install battery.
Wrong time and/or date on
the device.
1. Press <ESC> during the boot sequence to open
BIOS-Setup.
2. Set the time and date in the setup menu.
Although the BIOS setting is
OK, the time and data are
still wrong.
The backup battery is dead. In this case, please contact your technical support team.
USB device not responding. The operating system does
not support the USB ports.
Enable USB Legacy Support for the mouse and keyboard.
For all other devices you will need USB drivers for the specific
operating system.
A beep sounds when a key
is pressed but no character
is displayed
Keyboard buffer is full <CTRL> <PAUSE>