Hotel Solution System software Service Pack 2 for Windows 7 Installation and configuration guide 020_A6V10444517_en--_a_-2014-07-07 Building Technologies
Siemens Schweiz AG Building Technologies Division International Headquarters Infrastructure & Cities Sector Building Technologies Division Gubelstrasse 22 CH-6301 Zug, SWITZERLAND Tel. +41 41-724 24 24 Fax +41 41-724 35 22 www.siemens.
Table of contents 1 General notes ............................................................................................... 5 1.1 Purpose......................................................................................................... 5 1.2 Abbreviations ................................................................................................ 5 1.3 Typographical conventions ........................................................................... 5 2 System requirements .....
5.5 Adding a KeyClient service .........................................................................57 5.6 Adding a Fidelio link service ........................................................................58 5.7 Adding the FOS link service ........................................................................58 5.8 Using the services .......................................................................................59 5.8.1 Launching and shutting down services ........................
1 General notes 1.1 Purpose This document describes the software and hardware needed to install and configure the Siemens Hotel Solution. It also contains a detailed description of the installation procedure. 1.
2 System requirements 2.1 Hardware The complete Siemens Hotel Solution is a system that runs on standard PC hardware which must be compatible with Windows 7 / 32 or 64bit. The PC configuration depends on the software that needs to be loaded. The performance requirements vary according to the size of the hotel. For this reason, the list below is only a guide, based on an average Hotel System. All PCs need a mouse, a graphics card, a network adapter and the associated drivers.
Front office PC2: Workstation reception Fidelio or Hogatex / Bosch FOS RS232 (for Fidelio) Siemens Hotel Solution IP PC1: Workstation technician with database server - Database - DGU driver - User Interface - Key Client Encoder1 RS232 IP IP/ KNX Hotel rooms KNX ... ... RCU... RCU001 RCU050 Fig.
Front office PC3: Workstation reception Fidelio or Hogatex / Bosch FOS RS232 (for Fidelio) TCP/IP PC1: Database server Siemens Hotel Solution PC2: Workstation technician (Operate and monitor) - Database - DGU driver - User Interface - Key Client RS232 Encoder2 Encoder1 RS232 IP / KNX IP Hotel rooms KNX ... RCU001 ... RCU... RCU150 Fig. 2-2: Example of a hotel configuration (medium-sized system) 2.3 Software 2.3.1 Operating system • Windows 7 / 64bit for the DGU und UI PCs.
2.3.3 Software requirements Essential software: Note Sybase SQL Anywhere 8.0.3 Each of the following connections uses the database and counts as a database client: • DGU driver • KeyClient (for card encoding device) • Fidehot: FOS link for FIDELIO or HotFOS: FOS link for Hogatex • User interface software. Each application in the system must have a user. Fig. 2-3: Example of the user database Optional software: For changes to the layout of existing reports: Report Builder, Version 1.1.
2.4 Desigo Insight integration The following sections provide notes on the special case of integrating Siemens Hotel Solution into the Desigo building automation and control system with the management software Desigo Insight as of version 3.0. Additional information on Desigo Insight is available in the Desigo documentation. Additional information on the Hotel Solution is available in document CM2Y6306. 2.4.1 Requirements Desigo Insight must be installed prior to running the Hotel Solution.
3 General notes on installation 3.1 PC BIOS The boot sequence should be set to "C, A" or to "C only". This ensures that if the system has to be restarted, any disk accidentally left in the drive will not stop the boot process. If the computer has a CD-ROM boot option that allows the system to boot from the CD-ROM drive, this option must be disabled in the BIOS. 3.
3.3 Recommended IP addresses If TCP/IP is used for communications within the Hotel Solution network, the IP addresses used should be in the following range 10.1.1.1 … 10.1.1.63, mask 255.255.255.0. Note Within this range, the addresses from 10.1.1.1 to 10.1.1.9 are reserved for routers and bridges. The database server should be allocated the address 10.1.1.10. No DHCP server is used.
3.5 Predefined database user accounts The database has a number of predefined user accounts: The following user accounts are used by the associated links: dgu_client, dgu_client1 .. dgu_client9 key_client, key_client1 .. key_client9 fos_client The user account hotsol has extended privileges and should be used only for administration of the hotel database. Please contact Siemens if you need the password for the user account hotsol. The user interface also operates internally with this user account.
4 Siemens Hotel Solution system setup on a PC Setting up a Siemens Hotel Solution system involves performing the following steps on each PC: • • • • Set up Windows and configure the network. Install the database software Sybase SQL Anywhere 12 (server or client). Run the Hotel Solution setup program. Configure the installed Hotel Solution components. This manual does not describe how to set up a PC with Windows or how to configure the network.
SQL Anywhere 12 Fig. 4-2: Dialog box containing different SQL Anywhere tools Hotel Solution needs the complete Sybase installation. Click Install SQL Anywhere 12. Fig. 4-3: Dialog box containing some information Click Next to accept the License Agreements.
Licensing information Fig. 4-4: Dialog box containing the license information Choose the country. Select I accept the terms of this agreement. You can now click Next. Registration Key Fig. 4-5: Dialog box containing the entry-field for the registration key. Put the registration key in the field. After that you can click Next.
Fig. 4-6: Dialog box containing the maximum quantity of licensed units. Important: Enter in the field Licensed Units 32. It means the most possible quantity of licenses which you can activate after the installation. Accept the default name. Now you can click Next to open the dialog box in which you can select the components you want to install.
Selecting components Important: On every Windows 7 computer, whatever which system you have installed, Win7 32-bit or Win7 64-bit, choose the components like the following screenshots. Not SQL Anywhere (64-bit) Not SQL Remote (64-bit), not Administation Tools (64-bit) Not SQL Anywhere Monitor (64-bit), not Relay Server (64-bit) Fig. 4-7...10: Dialog box for selecting the required components After the selection, you can click Next.
Install SQL Anywhere 12 Fig. 4-11: Dialog box for choosing to create a desktop shortcut After the installing, it appears the following InstallShield Wizard. Fig. 4-12: Dialog box indicating completion of the InstallShield Wizard process Now you can click Finish.
4.2 Siemens Hotel Solution setup program The Siemens Hotel Solution setup program is on the Hotel Solution installation CD and starts automatically as soon as the CD is inserted in the drive. If the Auto-start option on your PC is disabled, you can start the setup program (setup.exe) manually in the Explorer.
4.2.1 Installing the software The Siemens Hotel Solution setup program copies all the necessary files onto the hard disk. The following screenshots clarify the installation procedure. Entry dialog Fig. 4-13: Entry dialog box for Siemens Hotel Solution Setup Click Next to select the dialog box to open installation options for supplemental software packages. Installation options Fig. 4-14: Installation options dialog box Select only those software packages that are needed on the PC to be installed.
Desigo Integration Required on each PC used to query Hotel Solution Genies and Supergenies from Desigo Insight. Desigo Insight must be previously installed since the Desigo Insight registry needs to be modified. Desigo License Server Required on the database server. The dongle must be attached to this PC. Comment: When selecting the option Desigo Integration, it is assumed that the Desigo License Server is already installed on the system, and therefore asks for confirmation of this installation option.
You can accept the default path (the Programs folder on the system partition). Click Next to open the dialog box in which you can select the components you want to install. Selection of components Fig. 4-16: Dialog box for selecting the components to be installed In this dialog box, you should select only those components which are actually needed on the PC on which you are installing the program. UI Installs the user interface for hotel operation and display.
With some components, a Change button allows you to select only specific subcomponents in order to reduce the amount of memory space required. This is illustrated in the screenshot below with an example of the selection of document components. Selecting subcomponents Fig. 4-17: Dialog box for selecting the sub-components to be installed Click Continue to return to the Select Components dialog box.
Information dialog box A dialog box will open, informing you that you have successfully installed the Siemens Hotel Solution. If there is other software to install, the associated setup programs will start automatically, one after the other; for example: Fig. 4-19: This information dialog box also launches the Desigo License Server Setup The installation of the LANTRONIX XPort-Device-Insataller License Server is described in Section 4.2.2.1. Additional software packages are installed when selected.
Fig. 4-21: Dialog box shows which components will be installed Case 1: Microsoft .NET Framework 4.0 (x86 x64) is installed: It will install only the DeviceInstaller 4.3.0.3 (x64). Case 2: Microsoft .NET Framework 4.0 (x86 x64) isn’t installed: It will install first Microsoft .NET Framework. After that it appears a message to restart the computer. Make a restart and start the HSC-setup again and install the outstand components. Fig.
Select Installation Folder Fig. 4-23: Selection Installation Folder dialog box Click Next to open the Confirm Installation dialog box. Confirm installation Fig. 4-24: Confirm Installation dialog box Click Next to continue.
Installation complete Fig. 4-25: Installation Complete dialog box Click Close. Fig. 4-26: Information about the installation Fig. 4-27: Note on installing COM Port Redirector The installation of the LANTRONIX Com-Port-RedirectorDevice-Insataller is described in Section 4.2.2.3.
4.2.2.2 Configure IP interface for a chip encoder Configure IP interface for a chip encoder The device must first be configured to use the IP interface for a chip encoder. Detailed information is available in the LANTRONIX documentation, located on the installation CD in the XPort folder. The following describe a sample configuration using the device installer. The chip encoder must first be connected via the Ethernet with the network where the computer is connected. Then start the Device Installer.
Assign static IP address Fig. 4-30: Dialog box to assign a static IP address Click Next to open the dialog box to enter the IP address information. Enter IP address information Fig. 4-31: Assign IP Address dialog box Click Next to open another dialog box to assign IP addresses and confirm with Assign.
Assign IP address information Fig. 4-32: Assign IP Address information dialog box Click Finish after assignment. Finish dialog Fig. 4-33: Final Assign IP Address information dialog box Check settings for the connected chip encoder per the sample below.
Check device settings Fig. 4-34: Final Assign IP Address dialog box In case corrections are required to the configuration, refer to LANTRONIX documentation via the Web or Telnet on the process. 4.2.2.3 COM Port Redirector Installation LANTRONIX COM Port Redirector The LANTRONIX COM-Port Redirector is required to setup virtual COM ports on the PC that communicates via IP with the chip encoder. Fig. 4-35: Dialog box shows which components will installed Case 1: Microsoft .NET Framework 4.
Click Install and it will install first Microsoft .NET Framework. After that it appears a message to restart the computer. Make a restart of the computer, start the HSCsetup again and install the outstand components. Fig. 4-36: Lantronix COM-Port Redirector welcome dialog box Click Next to open the Select Installation Folder dialog box. Select installation folder Fig. 4-37: Selection Installation Folder dialog box Click Next to open the Confirm Installation dialog box.
Confirm installation Fig. 4-38: Confirm Installation dialog box Installation complete Fig. 4-39: Installation Complete dialog box Fig.
Fig. 4-41: Information about the next installation 4.2.2.4 Set up virtual COM port Configure virtual COM ports on the PC A virtual COM port should be setup on the PC so that the key client can talk to the chip encoder via IP. Detailed information is available in the LANTRONIX documentation, located on the installation CD in the XPort folder. The following describes a sample configuration using the CIN Port Redirector. The chip encoder must be connected to the network via Ethernet.
Select port number Fig. 4-43: Select virtual COM port dialog box After selection, you can click OK.
Configuration dialog box Fig. 4-44: Configuration dialog box for the new virtual COM port Click Search For Devices. Double-click the listed device for the IP address information to be automatically added to the service list. The data is transmitted to the firewall via the Add Rx Port button. Test new virtual COM port Fig. 4-45: Test new virtual COM port Click Open. If the "DCD", "CTS", "DSR" and "RTS", "DTR" Flags activ, the new COMPort is now available. You can now click Close.
4.2.3 4.2.3.1 Desigo License Server Desigo License Server Setup It is recommended that the Desigo License Server be installed on the PC for which the Database component was selected. Fig. 4-46: Desigo License Server setup Welcome dialog box Click Next to open the dialog box containing the license information. License information Fig. 4-47: Dialog box with license information Select I accept the terms in the license agreement. You can then select Next to proceed with the setup.
Selecting the type of setup Fig. 4-48: Dialog box for selecting the type of setup In this dialog box you should select the option Complete. Click Next to open the dialog box in which you can select the setup path. Selecting the setup path Fig. 4-49: Dialog box for specifying the setup path Next opens a dialog box to select the program folder and shortcut. We recommend setting up the shortcut for the license utility.
Select program folder Fig. 4-50: Dialog box for selecting the program folder Click Next to open a dialog box in which you can review the data entered. Click Install to start copying the data to be installed. Fig. 4-51 Dialog box indicating completion of setup When all the data has been copied to the computer and the associated system settings have been carried out, you will be informed in a further dialog box that the program has been successfully installed.
Completing the setup Fig. 4-52: Dialog box indicating completion of setup Click Finish to close the setup program. Fig. 4-53: Dialog box indicating completion of setup 4.2.3.2 License file Enabling the license In order to use the Siemens Hotel Solution, you will need a dongle (software protection module) for each hotel. The dongle is plugged into the parallel (printer) port. In large hotels with more than one computer, the dongle must be plugged into the database server.
Fig. 4-54: For opening the license file Add the license file to the license server with click Open. Fig. 4-55: Open the *.reg File file Select Edit | Edit management station list from the License Utility menu, enter the name of the local computer to which the dongle is connected, and add it to the list by clicking Add >> . After that you can click OK.
Fig. 4-56: Adding management stations The system will then run in accordance with the parameters specified in the license file (e.g.: 100 RCUs and 16 database connections). Additional information available in the Desigo documentation. Important Demo mode To activate the license, the user interface software must be started at least once. Without a dongle (or valid license), the Siemens Hotel Solution system can run in demo mode. In this mode, the user has access to 12 RCUs and 8 database connections. 4.2.
Information Box Fig. 4-58: Dialog box containing some information Clickt Next. Select installation folder Fig.
Fig. 4-60: Desktop-Icon box Make a tick, if you want a desktop icon. Setting Overview Fig. 4-61: Dialog box contains an overview about your settings Click Install to confirm the default settings or change the settings as you need them.
Fig. 4-62: Dialog box containing some information Click Next. Fig. 4-63: Dialog box containing some information Click Finish.
Computer restart Fig. 4-64: Dialog box containing the possibility for a system restart After the HRMS installation it needs a restart. 4.2.5 Complete setup Important! During installation of the Hotel Solution Software with database server and client, the program DGU driver (DGUDriver) and the Port 2638 with TCP and UDP protocols are enabled. You must manually enable it when using a firewall other than the standard Windows firewall so that the client and server communicate.
Configuring the Hotel Solution components After the software has been installed, certain components need to be configured. This is normally done using the Siemens Hotel Solution Configuration Utility (for further information, refer to Section 5, Configuring Hotel Solution). 4.3 Uninstall procedure Uninstall services You cannot uninstall these services via the uninstall routine, since various Hotel Solution services are not setup using Setup, but rather via the Hotel Solution Configuration Utility.
However, when installing a newer version of the Siemens Hotel Solution software, only specific components need to be removed, i.e. there is no need to uninstall Sybase SQL Anywhere, Gupta Deploy and Desigo License Server. Important After uninstalling the software, it is essential to reboot the computer before installing a newer version. Otherwise, important components will be deleted when the computer is booted after installing the new software. 4.3.
Fig. 4-68: Open dialog box Double click SQL Anywhere 12. Go to Services. With right mouse click you can start/stop the HSDBServer. Fig. 4-39: Stop and delete HSDBServer This removes the HSDBServer database service.
4.3.2.2 Sybase SQL Anywhere software Important Before uninstalling the Sybase SQL Anywhere software, the database service must be stopped as described above, in Section 4.3.2.1, Database. Sybase SQL Anywhere To uninstall the software, go to Start | Control Panel | Add or Remove Programs and select SQL Anywhere. Fig.
ODBC (also applies to Client PCs) ODBC access To remove ODBC access to the database Hotel Solution database of the database service, select Start | Control Panel | Administrative Tools | Data Sources (ODBC). Fig. 4-71: Select Data Sources (ODBC) Click the System DSN tab in this dialog box. Select Hotelgyr in the System Data Sources list, and click Remove. Confirm with OK. Fig.
4.3.3 Gupta Deploy To uninstall the software, go to Start | Control Panel | Add or Remove Programs and select Gupta Deploy. Fig. 4-73: Select: Gupta and click Change/Remove 4.3.4 Other software modules Uninstall all other installed modules, with their own setup routine, separately. Generally use Start | Control Panel | Add or Remove Software. Additional information is available in the descriptions of impacted components.
5 Configuring Hotel Solution 5.1 Overview The Hotel Solution Configuration Utility makes it easy to configure a Hotel Solution system after installation. After the setup program has copied the software to the computer hard disk, you then need to specify which parts of the Hotel Solution system are to be run on this computer. 5.2 General information and definition of terms The configuration data for the hotel components is stored in the Registry.
5.3 Starting the Hotel Solution Configuration Utility The program can be started via Start | Programs | Siemens Hotel Solution | Hotel Solution Configuration or from the Siemens Hotel Solution folder on the desktop. Fig. 5-1: The Siemens Hotel Solution Configurator program All types of service are displayed in a tree structure, with the number of instances shown under each one. The screenshot above shows only a database server installed.
Fig. 5-2: Set up a DGU driver with a Bus-1 via IP After selecting the instance name, ring and COM port, click OK to close the dialog box and configure the service. The configured DGU driver is displayed in the directory tree, with the selected bus and port, as follows: Fig. 5-3: Hotel Configuration Utility with DGU driver configured The DGU driver service "DGU1" is now configured on this computer, and will be started automatically when the operating system is started.
5.5 Adding a KeyClient service A KeyClient service must be configured for each card encoder. To add a service of this type, first select the service type Key Client in the directory tree. Click Add Service to display the following dialog box: Fig. 5-4: Configure a KeyClient In this dialog box, select the instance name of the card-encoder (e.g. KEY1) from the Instance dropdown box, and select the serial port to which the device is connected (e.g. COM2) from the COM Port dropdown box.
5.6 Adding a Fidelio link service To add this service, select Fidelio Link Fidehot from the tree structure, and click the Add Service button. Fig. 5-5: Setting up a Fidelio Link Assign the serial port (COM…) to be used for the link to the Fidelio front office system. The Fidelio Link service can be installed once only for each Hotel Solution system. Since there is only one FOS system in a hotel, the Fidelio link must not be operated in conjunction with the FOS link service. 5.
5.8 Using the services 5.8.1 Launching and shutting down services All services that have been configured as described in the example in Section 5.4 are started automatically when the system is restarted, and are shut down when the computer is shut down. Alternatively, services can be selected in the configuration utility, and started by clicking the Start Service button or shut down by clicking Stop Service. If a service cannot be started, an error message is logged in the Windows Event Log.
Fig. 5-8: Selecting the type of start If the Manual start type is assigned to a service, this is indicated as follows in the directory tree (KEY1): Fig. 5-9: KEY1 service with manual start You should be aware of the consequences of changing a service to "Manual" start. Remember the service will not be restarted in the event of a system restart. Displaying service information To obtain information about an installed service, you can select the service and click Service Info….
Fig. 5-10: Service Information 5.9 Updating the directory display The directory display can be updated by clicking Refresh Tree or by pressing the key. This can be useful in cases where it was not possible to start a service properly. 5.10 Starting the Event Log All services log their starts and error messages in the Windows Application Log Event Viewer. To open the Event Viewer, simply click the Start Event Viewer button.
5.11 Port conflicts Since each port can be used by one service only, a warning is issued in the event of a conflict between the ports used. In this case, configure the impacted service to another interface (see 5.8.2). Fig. 5-12: Port conflicts 5.12 Locating files If, when setting up a service, the Hotel Solution Configuration Utility cannot find the relevant program file in the setup path, the user will be prompted to specify the path for the program. If the program (e.g.: hotfos.
5.13 Displaying the Configurator version number The current version of the Hotel Solution Configurator can be viewed in the system menu of the program. Fig. 5-14: The system menu Fig. 5-15: About… dialog box for the configuration utility 5.14 Managing the database service The database service can also be started and stopped via the configuration utility. However, this is only installed if the Siemens Hotel Solution software is installed on the database PC.
6 Important Troubleshooting Troubleshooting should only be undertaken by specialists. 6.1 Database and network questions Q: When I start the database server, the database displays the following error message: "Database name already in use" A: Check that the database is already running on a PC connected to the network. You can do this by looking at the Task List. Check that the command prompt for starting the database contains the IP address of the PC.
Fig. 6-1: DGU console interface after starting the DGU Driver service 6.2.2 Main menu Open the DGU console interface and press any key to display the DGU main menu options: Online help Configure Bus Bus Survey Trace DGU Fig.
Online help in the main menu From the main menu, you can press to access online help, which contains brief notes on the individual submenus. Fig. 6-3: Help via the main menu (Page 1/3) Fig. 6-4: Help via the main menu (Page 2/3) Fig.
6.2.3 "Configure Bus" submenu From the main menu, type or for access to this submenu, which contains the following options: Online help about this item ReInit RCU Fig. 6-6: The Configure Bus submenu Online help Press for access to online help, which contains a brief explanation of the individual menu items. Fig.
Fig. 6-8: Configure Ring submenu: ReInit RCU option with address inputs Return to main menu Enter or or press to return to the main menu. 6.2.4 "Bus Survey" submenu From the main menu, type or for access to this submenu, which contains the following options: Online help about this item RCU Access RCU State Set Monitor Fig.
Fig. 6-11: Online help for the Ring Survey submenu (Page 2/5) Fig. 6-12: Online help for the Ring Survey submenu (Page 3/5) Fig.
Fig. 6-14: Online help for the Ring Survey submenu (Page 5/5) RCU Access command Entering or , followed by the required address parameters, displays the RCU access codes, as stored internally by the DGU driver. Fig. 6-15: RCU Access with address inputs Fig.
RCU State command Entering or , followed by the required address parameters, displays the RCU state as stored internally by the DGU driver. Fig. 6-17:"RCU State" with address inputs Fig. 6-18: RCU State output of information for internal DGU management Set Monitor command If you enter or , followed by the required address parameters and or for "Enable", all incoming datagrams for the specified room controllers will be displayed on the DGU console interface from that point on.
Fig. 6-19: Set Monitor command with address inputs The screenshot below shows an example of the additional data displayed when the Set Monitor command is enabled for a room controller: Fig. 6-20: Example of Monitor output Return to main menu Enter or or press to return to the main menu.
6.2.5 "Trace DGU" submenu From the main menu, type or for access to this submenu, which contains the following options: Online help about this item Log Communication ‚Print Warnings’ Queue State Fig. 6-21: Trace DGU submenu Online help Press for access to online help, which contains a brief explanation of the individual menu items. Fig.
Fig. 6-23: Log Communication Trace DB-Messages command Entering or toggles the function on and off: As of activation, all queries of the database, essentially datagrams to the RCUs, are issued on the DGU console interface and stored in the LOG files until deactivation. Fig. 6-24: Trace DB-Messages command Menu: Print Warnings /
acts as a toggle switch: As of activation, various supplemental messages are issued on the console when corrective measures are required internal to the DGU.
Queue State command Entering or results in a display of the internal queues of all rings (buses) on the DGU console interface. Fig. 6-26: Queue State Return to main menu Enter or or press to return to the main menu.
7 Sample setup forms The following are examples of forms used to check a Siemens Hotel Solution installation. 7.1 Hardware configuration Archive the hardware configuration, so that it can act as a simple aid in the event of problems. Computer Name / Description Hardware CPU, RAM Graphics adapter IDE devices Network interface card Type = Software Operating system IRQ = Service Pack Version Version Version Version Version 7.
8 Appendix 8.1 General notes 8.1.1 Windows XP system configuration The hard disk consists of a partition formatted with NTFS. To permit an automatic restart of Windows XP after a system failure, check the system configuration options (Start | Control Panel | System | Advanced) shown in the screenshots below (Fig. 8-1: Windows XP system properties and Fig. 8-2 Startup and Recovery dialog box): Fig.
Fig. 8-2 Startup and Recovery dialog box 8.1.2 Network settings Siemens Hotel Solution requires that TCP/IP should be installed on your PC. For information on the address to use, refer to Section 3.3. Important! You must undertake the appropriate release when a firewall is activated. The example below features Windows firewall, where the DGU driver and HSC Tool must be entered (Fig. 8-1: Windows XP system properties and Fig.
Fig. 8-3: Windows Firewall warning Fig. 8-4: Windows Firewall –Exceptions 8.1.3 Windows user administration (optional) You cannot install or set up any software unless you are logged into the system as an Administrator with all the associated privileges. In addition to the Administrator account, other user accounts can also be set up. For information on user administration and the granting of privileges, refer to the Windows online help or the Windows literature.
Note The tools for configuring the Siemens Hotel Solution and commissioning the user interface are only available to users with Administrator privileges. 8.2 Overview of components This section consists of a brief overview of the components of the Siemens Hotel Solution system. For a description of the directories in which the various components are located, refer to Section 3.4, Directory structure of a Hotel Solution installation. 8.2.1 DGU driver Section 5.
/82 Siemens Building Technologies Hotel Solution - System software Service Pack 2 for Windows 7 Appendix 020_A6V10444517_en--_a_-2014-07-07
Siemens Schweiz AG Building Technologies Division International Headquarters Infrastructure & Cities Sector Building Technologies Division Gubelstrasse 22 CH-6301 Zug, SWITZERLAND Tel. +41 41-724 24 24 Fax +41 41-724 35 22 www.siemens.
