User Manual

10/16
Siemens FOS FIDELIO ⇔ HOTEL SOLUTION link CM110603en
Building Technologies Operating the link 09/30/2008
3.3 Automatic reconnection of the database
The area under the title bar indicates whether or not the database is connected. This
display is updated with every instance of database access and whenever the menu is
displayed. However, this is only the case when the link is used for realistic tasks
(check-in, check-out, alarm polling etc.)
If the database connection is dropped, the link attempts to restore the connection. It
tries to establish a connection to the database at regular intervals. The following
information is displayed:
Fig. 3-3: Screen display when database connection is dropped
Whenever you press any key, the title bar is updated and the following information is
displayed:
Database : not connected
As already stated, regular attempts are made to re-establish the connection. At each
unsuccessful attempt, the following text is displayed:
Database connection is damaged. Try to reconnect ...
In such cases you should check that the databank has been started and is ready for
operation. You can also check the event log to see why the database is no longer
accessible.
Remember that if the HOTEL SOLUTION database is unavailable, no data exchange
with FIDELIO is possible. When the database connection has been re-established, the
link will request a database synchronization. You do not need to re-start the link; simply
make sure that the database is now operating normally.
When the database connection has been restored, a message to this effect will be
displayed (including the status display which follows).
Note
Important