HOTEL SOLUTION FIDELIO FOS ⇔ HOTEL SOLUTION link User's guide CM110603en 09/30/2008 Building Technologies
/16 Siemens Building Technologies FOS FIDELIO ⇔ HOTEL SOLUTION link CM110603en 09/30/2008
Table of contents 1 General notes ............................................................................................... 5 1.1 About this document ..................................................................................... 5 1.2 Terms and abbreviations .............................................................................. 5 1.3 Typographical conventions ........................................................................... 6 2 Functions of FideHot....................
/16 Siemens Building Technologies FOS FIDELIO ⇔ HOTEL SOLUTION link Table of contents CM110603en 09/30/2008
1 General notes 1.1 About this document The software and associated documentation are the subject of a license agreement. Before using the software, you should read this licensing agreement, which explains your rights and obligations. The software described in this manual may be used only in accordance with the terms set out in the license agreement. Neither the original software nor copies thereof may be distributed to third parties.
1.3 Typographical conventions The typographical conventions used in this manual are described in the table below. We have adopted these conventions to make it as easy as possible for you to read the manual, so please take a few moments to read through the table.
2 Functions of FideHot 2.1 General description The FIDELIO ⇔ HOTEL SOLUTION link, FideHot, is a software product which links the Micros-Fidelio hotel management software with the Siemens Building Technologies HOTEL SOLUTION system software. The link transfers check-in and check-out data, and the movements of a hotel guest within the hotel, from the FIDELIO system to the HOTEL SOLUTION system. This data is used to create keys, and allow or deny access to rooms.
3 Operating the link 3.1 The main menu To display the main menu, start the link software and press any key. You can now operate the functions of the link, and display link status information. Only the main menu features are shown here. This section describes how they operate. Database connection status This is shown below the title bar.
3.2 Start-up characteristics When you start the link, various messages are displayed first. In the case of a successful connection, the messages are as displayed below: Fig. 3-2: Fidehot link started successfully, without error messages You can now press any key to go to the main menu. If the link fails to start correctly, or if it is configured differently (e.g. with alarm polling), different screen messages will be displayed.
3.3 Automatic reconnection of the database The area under the title bar indicates whether or not the database is connected. This display is updated with every instance of database access and whenever the menu is displayed. However, this is only the case when the link is used for realistic tasks (check-in, check-out, alarm polling etc.) If the database connection is dropped, the link attempts to restore the connection. It tries to establish a connection to the database at regular intervals.
Fig. 3-4: Display after successful reconnection of the database From this point on, the database is reconnected. A number of status messages will now be displayed and the database will be synchronized.
3.4 Failure of the online connection to FIDELIO The link establishes a connection with the FOS via a serial cable. In normal operation, the FIDELIO interface, the serial connection and the Fidehot link must be permanently enabled. The connection is then referred to as an "online" connection. If one of these components is faulty, the online connection is interrupted and the connection is then described as "offline". Data can only be transferred from one system to the other via an online connection.
3.4.2 Automatic reconnect of FOS connection As rule, you do not need to restart the FideHot coupler to reestablish a connection to FOS. The figure below illustrates automatic reconnect after replacing a defective cable. Abb. 3-6: Automatic reconnect of FOS connection 3.5 Synchronizing the databases Select Initiate Database Swap to initiate manual database synchronization with FIDELIO. A data protection prompt will appear, to which you must answer with or .
4 Relationship with other components The diagram below provides an overall view of the relationship between the HGO2.FID FIDELIO ⇔ HOTEL SOLUTION link and the other HOTEL SOLUTION components. Fidehot HOTEL SOLUTION database Interface for magnetic card encoding magnetic card encoder CM110603en01 FOS Fidelio Fig.
5 Documentation [FIAS] Further information Interface Application Specification Micros-Fidelio Software LLC Munich [FIPS] Interface Protocol Specification Micros-Fidelio Software LLC Munich Contact Fidelio For further personal guide you can take over contact to our local Fidelio distributer: http://www.micros.com.
Siemens Switzerland Ltd Building Technologies Group International Headquarters Gubelstrasse 22 CH-6301 Zug Tel. +41 41-724 24 24 Fax +41 41-724 35 22 www.siemens.com/sbt © 2004-2008 Siemens Switzerland Ltd.
