User Manual

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Thereby making your facility more efficient, not only
in the amount of resources it consumes, but also in
the comfort and service it delivers. All of which will
allow you to finance any modernization through the
operating and maintenance costs you have saved.
With thousands of customers ranging from small,
boutique hotels to vast luxury resorts, from casinos to
cruise ships, from wellness centers to residential care
facilities, we know what your facility needs to keep your
guests happy. Rest assured with us creating comfort
becomes a true art. Your guests get the comfort, service
and attention they deserve and your facility stays ahead
of the times.
Working with Siemens, you’ll enter into a world-class
relationship. We realize that when investing in facilities
with long-term horizons, you need a partner you can
trust. With more than 150 years of proven technology
leadership, we are a true center of competence. While
others need to seek third party support, we can fulfill
all our customer needs in-house. A fact, which has
established us as a true turn-key provider of the best
and most innovative solutions and products on the
market - today and in the future. This is cemented by
the more than 5,800 upscale and luxury installations
we have carried out worldwide to date well as the over
25,000 satisfied customers in the small to mid-sized
hospitality segment.
Furthermore, with more than 190 Siemens sales and
service subsidiaries worldwide, we have a genuine
global footprint to enable you access to a single point
of contact at all times for all your needs.
Welcome to Siemens Hospitality –
your partner for customer loyalty
and profitability.
Making your guests comfortable involves more than
just offering the basics. It requires a personal touch.
One which your guests can create themselves by
having access to the right set of tools. In this case our
guest room control solutions, which range from stand-
alone fan coil thermostats for pure heating, ventilation
and air conditioning (HVAC) control, to individual room
communication control systems for combined HVAC,
lighting and blind manageability, to our complete guest
room control and management solution.
The latter, unique in its integrated offering as well as
availability in the market, combines the best of tradi-
tional and future technologies to give you and your
guests unparalleled control over their individual com-
fort. Through room amenity switches and indicators,
your guests can regulate their ambient settings, set
privacy levels and request services like housekeeping
or room service. At the same time you can centrally
monitor their preferences and requests, manage and
track your personnel as well as interface with your
reservation system to efficiently carry out check-in and
out, room moving and sharing administration tasks.
Like their tastes in art, your guests’ preferences
are subjective, unique and constantly changing.
Catering to these preferences is an art in itself.
We, at Siemens, can help. We offer a comprehen-
sive range of room control as well as room and
building management solutions to help you
provide your guests with the comfort and service
they expect whilst ensuring your facility operates
at optimal levels, today and tomorrow. This
irrespective of the number of stars which grace
your entrance; whether you operate as a stand-
alone facility, as part of a chain or multi-complex;
or whether you are opening a new establishment
or refurnishing an existing one.
The art of providing comfort does not, however, stop
at your guest rooms. By combining our fully integrated
guest room solution with our web-based building
management systems, you can centrally control the
ambient conditions of your whole facility, such as the
lounge, restaurant, bar, conference rooms and eleva-
tors. You can code guest keys to control and monitor
access to authorized-only or restricted areas, such as
the spa or back office facilities. You can even enable
your guest keys to function like a credit card through-
out your facility. Needless to say, all our solutions are
scalable to meet your needs and can be integrated into
any property management system.
Our solutions also bring comfort in regards to energy
management. This by enabling your facility to auto-
matically perform pre-defined scenarios such as turning
lights off and switching air handling units to economy
mode whenever guests leave their rooms, or lowering
the blinds in the evening in order to conserve heat. In
addition, guest keys can act as score cards to motivate
your guests and staff to reduce their resource con-
sumption by presenting them with awards.