User Manual

3
Customer
Safety & Security
Comfort
Investor/
Developer
Energy Efficiency
Operator
Cost
Management
Shaping the future
of hospitality and
entertainment
The expertise of a global company
for industry
We have bundled the integrated technology
portfolio of Siemens and focused it on
providing comprehensive support for
clients in key industries. One of those
industries is hospitality and entertainment.
Of course, an approach like this requires
absolute focus on customers via key ac-
count management, solid market exper-
tise, and technical excellence. Based on
our world-class portfolio, we configure
tailor-made solutions for greater
comfort,
safety and security, energy effi
ciency, and
lower operating costs around the globe.
Precisely tailored to your requirements
for infrastructure, back office, and guest
functions.
Globally present and always close by
No one is more important to us than
you. To meet your needs, we draw from
the values
we stand for – innovation,
reliability, and expertise. With global and
regional account teams and an orga niza-
tion that is tailored to the hospitality and
entertainment
industry, we are always
close by – as your
technology partner,
supplier of turnkey solutions, and service
provider for all electronic and mechanical
equipment.
You are in good company
Experience is what counts in the hospitality
and entertainment
business. Whether for
new construction or modernization, with
Siemens you benefit from our broad base
of expertise. Our solutions are at work
in almost 6,000 hotels in the full-service
segment, and over 25,000 hotels in the
mid- and limited-service segment. Whether
you operate a hotel, casino, leisure park
or cruise ship – take advantage of our
extensive experience.
We understand the four hospitality
and entertainment megatrends and
address the resulting challenges
with an integrated portfolio from
Siemens and a focused Customer
Account Management approach.
“What I have learned in many
conversations with our customers
everywhere in the world is this:
They want Account Managers who
understand the customer’s business,
Account Managers who coordinate
the entire breadth and depth of our
portfolio for them, and more than
anything else, they want Account
Managers who don’t let them down
if the going gets tough.”
Peter Löscher, President and
CEO Siemens AG