User Manual

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The communication between all relevant applications like Property Management
System (PMS), Building Management System (BMS), Hotel Site Cockpit (HSC), and
room devices allows to centrally monitor, control, and influence all climate- and
energy-related comfort modes automatically and manually (depending on authorization
levels).
– Best climate comfort
– Highest energy efficiency
– Integration of room
usage patterns
– Easy-to-use applications
Optimized room climate
The guest would like to have constant,
comf
ortable climate and light conditions.
The operator would like to provide the
highest level of comfort while also saving
energy.
The Building Management System (BMS) intel-
ligently optimizes climate and light settings
based on the guest’s preferences and room
usage patterns. The operator can centrally set
“energy corridors” and temperature set points
according to the room status.
Comfort
Energy
Efficiency
The guest’s request can be centrally monitored and controlled through all devices
(phones, room devices etc.). The communication between the PMS, BMS, and HSC
allows a unique service loop integrating all service departments electronically to
trigger, execute, and monitor service requests and room status data even on mobile
phones/PDAs or remote networks.
– Constant, reliable service
quality
– Highest staff productivity
– Best management tool
– Highly integrated
throughout all various
building infrastructures
The guest can use any device to select a service.
All individual service requests are automatically
displayed on a central management station and
forwarded to the appropriate service depart-
ments. The service execution gets monitored
to guarantee service reliability.
Comfort
Cost
Management
Best possible service quality
The guest expects quick, appropriate, and
reliable
responses to his requests. The
operator would like to have cost-efficient
and high productivity staff.
Room access devices communicate to other
room devices, e.g. key card switches, movement
sensors or window contacts. This “handshake”
entails a central monitoring, controlling, and
authorization of dedicated security procedures.
The online door access control system can differentiate between various access cards
(guest,
service, technical team etc.) and reports the door locking status centrally.
The various cards
have different authorization levels for the use of room devices.
An unauthorized access trial could trigger a central alarm, which automatically
activates the video surveillance system and informs the in-house security.
– Central monitoring of all
security-relevant events
– Fully integrated into
BMS and security system
Guaranteed security
The guest expects security, protection of
privacy, and easy-to-handle security devices.
The operator needs access to guest rooms
for a wide range of services.
Safety &
Security
Comfort
– Genuine Alarm Guarantee
– Intelligent Response
(multimedia support,
mass notication)
– Fully integrated into BMS
and security system
– Compliance with safety
regulations
The fire detection system is adapted to the
special requirements of a hotel operation with
a Genuine Alarm Guarantee. This ensures a
dynamic and efficient evacuation of the guests.
The system is fully integrated into the BMS
to initiate all building infrastructure-related
procedures.
Reliable fire detection and evacuation
The guest expects reliable alarms and safe
evacuation. The operator wants to avoid false
alarms and to provide compliant evacuation.
The smart fire detectors can differentiate between smoke, heat, and CO. Hence,
shower steam will not trigger an alarm. In case of a real alarm, the fire can be located,
guests are informed in various languages (hearing-impaired guests have special de-
vices), TV sets get switched on to show the escape route, emergency lights show the
emergency exits. The guests will be automatically contacted via phone, mass notification
is initiated. In addition to country-specific safety regulations, the system is integrated
into the BMS to trigger further events (e.g. shutdown of ventilation etc.).
Safety &
Security
Comfort
Driver Use Case
Solution Technical Integration Benefits
React fast, efficiently and hospitably –
in any situation
“What happens if…?” – In five sample scenarios, we
show you what actions are initiated and in what
order, how the relevant parties work together, and
what technologies they use to communicate.
Total Building Solutions, integrated right from
the planning stage, makes it possible. The result: sat-
isfied guests, secure hotels, a good reputation, and
high personnel productivity.