Installation manual

spadC05.fm
A31003-X7140-A100-3-76A9, 02-2006
HiPath SimplyPhone for Outlook 4.0, Administrator Manual
5-5
Appendix
Program architecture
Contact Retrieval Client
The SPCr.exe process executes all LDAP accesses for paging and for partner identification
both on the local and the remote CRISvr, as well as on the LDAP address books (Exchange
global address book and Siemens Corporate Directory).
If a data source configuration file (.cfg) is used, SPCR checks if port 4999 is used. In a ter-
minal server environment configuration (TerminalServer=TRUE), this port number is re-
placed by the assigned port number (CRILdapPort). If an assigned port number is not found,
the default port number 4999 is assigned.
The Contact Retrieval Client is used by the address book, the dialer, the Rules Engine and the
Inbox Manager.
Inbox Manager
The Inbox Manager SPOMEvnt.exe regularly checks the inbox for entries that have to be con-
verted into journal or job entries on the basis of the user settings.
PopUp Manager
The PopUp Manager SPPopUp.exe controls caller pop-up display at the mouse pointer.
Reschedule
Reschedule is activated with SPReschedule.exe. The "Reschedule" icon then appears on
the “SimplyPhone for Outlook” toolbar and in the dialer. The icon activates as soon as a task or
journal item is selected.
Team Assistant (for third-party environment only)
The Team Assistant is activated with SPTeam.exe. The Team Assistant appears as a separate
window that can also be displayed as a desktop bar. You can enable or disable automatic Team
Assistant appearance on startup with an option under Settings | General.
A team can contain up to 20 members. You must set up a separate TAPI line with the relevant
TAPI Service Provider (for example, TAPI170, CAP V2.0, CAP V3.0) for each team member.
SimplyPhone detects the TAPI lines configured on startup and automatically generates a team
member from each line.
To use the Team Assistant, you need a valid HiPath License Management license for third-party
TAPI. When operating with CAP V2.0/V3.0, valid CAP licenses are needed for every monitored
line.