Installation manual

Appendix
A31003-X7140-A100-3-76A9, 02-2006
5-2 HiPath SimplyPhone for Outlook 4.0, Administrator Manual
spadC05.fm
Program architecture
The Phone Manager (SPTel.exe) recognizes the relevant telephony events and passes them
on to the Rules Engine (SpRules.dll).
The Rules Engine consults the local Contact Retrieval Index server via the socket protocol
LDAP and attempts to find data, such as the ID of its Outlook contact, relating to the caller on
the basis of the telephone number.
If a remote CRI service which provides the relevant data from the public contact folders and the
global address book as an index is available and has been configured, it is also used to identify
the partner and other LDAP servers can be used.
The Rules Engine opens up the call dialog and/or uses the call data interface to consult the
Outlook Object Library and requests Outlook to create and save objects or to send messages.