Installation manual

spadC03.fm
A31003-X7140-A100-3-76A9, 02-2006
HiPath SimplyPhone for Outlook 4.0, Administrator Manual
3-7
Partner identification service
Installing on a server
Starting a service
SimplyPhone Partner Identification appears in the service overview (Control Panel | Ser-
vices).
1. Start the SimplyPhone Partner Identification service.
The database is immediately configured for partner identification the first time it is started;
this can take a few hours if the data volume is very large. The components for partner iden-
tification are then started and the service can now be used by the clients.
2. If the SimplyPhone Partner Identification service does not appear in the list of services,
it can be registered manually. To do this, enter the <installation folder>\CRIMn-
gr.exe /I in the Run... screen and click OK.
Then select the service SimplyPhone Partner Identification in the service overview and
right-click Properties.
In the dialog that appears, set the start type to automatic and log on as local system ac-
count. Close the dialog with OK.
3. If the service cannot be started the first time, select Start | Programs | Siemens HiPath
CTI and click the option Update Partner Identification. Updates can take a few hours if
the data volume is very large.
4. Try starting the service again once the progress bar has finished.
3.4.1 Uninstalling the software
Uninstallation is performed under Control Panel | Add/Remove Programs.