Installation manual

Installing SimplyPhone for Outlook
A31003-X7140-A100-3-76A9, 02-2006
2-16 HiPath SimplyPhone for Outlook 4.0, Administrator Manual
spadC02.fm
Preparing for installation on a client PC
2.2.7 Configuring additional data sources
Both the contact retrieval and the partner identification services are processed using the
LDAP log. The following table explains the two terms.
The default application is as follows:
– Data sources: private Outlook contacts, public Outlook contacts, the global Exchange ad-
dress book, and customer-specific LDAP data sources.
– In private Outlook contacts, the local CRI server is used for contact retrieval and partner
identification, whereas the remote partner identification service is used for public Outlook
contacts.
– The global Exchange address book search is performed directly in the Exchange Server
or, in the case of Windows 2000, in the ActiveDirectory server.
– The remote partner identification service is used for partner identification with the global
Exchange address book.
Procedure Contact retrieval Partner identification
What you have: for example, name, department,
etc. of the contact you want to re-
trieve
Phone number
What you are look-
ing for:
Phone number Name, department, etc. of the con-
tact you want to retrieve
Sample
application:
The user wants to call someone but
only knows the party’s name and
department.
The name and other caller-specific
data should be displayed for an in-
coming call.
>
Restrictions for public contact folders and public contacts.
"Public contact folders" and "Public contacts" refer to contact folders and contacts in
the local InfoStore on the Exchange server. You can access these kinds of contact
folders or contacts via Outlook’s list of folders and create them (with administrative
rights) under "Public Folders/All Public Folders".
This does not include contacts available with Exchange 2000 and later that must be
entered directly in the Active Directory and that can be accessed by end users via
the Outlook-Contacts. These are not supported.