Operation Manual

Call Processing Application Assistant – Application
Introduction
A31003-S2330-B692-3-7619, August 2003
32 HiPath Xpressions V3.0 Automated Attendant, User Guide
Settings options of a "Listen Only" CPM:
The number of times the greeting is repeated is defined in the Number of Retries input field.
If the number is 0, the set announcement or playback pause is ignored.
A system announcement can be selected as the CPM announcement to be played back. The
name of the system announcement must be entered or selected in this case. Otherwise, the
announcement name must correspond to the name of the call processing mailbox.
The interval between announcement playback repetition or the length of time allowed to elapse
before timeout call transfer is performed is defined in the Playback pause input field.
The Timeout Call Transfer Type combo box is used to define what happens in the event of
insufficient caller input. Depending on the type selected, data may also be required in the Tim-
eout Call Transfer Destination input field.
The following types are available for selection:
● Call processing mailbox
● Predefined call number
● Possible call number
● Mailbox in guest access mode
● Release
You can use the Language combo box to specify whether the language is to be modified or
maintained at the start of this call processing mailbox.