Operation Manual

Statistics Function
Introduction
A31003-S2330-B692-3-7619, August 2003
22 HiPath Xpressions V3.0 Automated Attendant, User Guide
The first two fields are for identifying call processing data and contain statistics classes and
subclasses as described in Section 2.20.1, "Activating the Statistics Function", starting from
the time the entry was created. Each of the following call-processing-specific fields consist of
a name and the corresponding value in the form Field name=Field value.
The following is a detailed description of the individual fields which appear in lines:
Telematic Statistics class for the entry.
cpf Statistics subclass for the entry.
yyyy.mm.dd.hh.mm.
ss
Time when the entry was made. Call processing data is written into the
file when the connection is terminated.
Appl= Name of call processing application.
Caller= Caller’s number.
Lang= The language used by the caller.
Time= The length of the connection in seconds.
Errors= The number of incorrect entries made by the caller within a CPM menu
or a default menu.
Result= Describes how the connection is terminated. Possible values are:
1... Connection terminated by the caller
0... Connection terminated by the CPF
CPMn=
to
CPMn-15=
These fields contain the names of the last run CPM. A maximum of the
last 16 CPMs can be recorded. CPMn corresponds to the last run CPM.
If fewer CPMs are addressed, the relevant field value is empty.