Operation Manual

Setting Up and Editing "Listen/Respond" Mailboxes
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A31003-S2330-B692-3-7619, August 2003
HiPath Xpressions V3.0 Automated Attendant, User Guide
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Introduction
The following can be given as the destination for the printed copies:
● Number of a fax device. If numerous faxes are sent at once, they are then sent to the device
one after another by Xpressions.
● A hunt group for numerous fax devices
● Printer
If a default fax mailbox has not been configured, the fax tone recognition has been deactivated.
2.16 Setting Up and Editing "Listen/Respond" Mailboxes)
To save answers for a "Listen/Respond" CPM, there must be a corresponding, i. e. identically
named, mailbox in Xpressions.
The Xpressions mailboxes are set up and edited (terminating or deleting answers, etc.) using
the existing Xpressions options (XPR Client, etc.).
2.17 Setting Up and Editing the Default Fax Mailbox
To save incoming faxes, there must be a default fax mailbox in Xpressions. The default fax mail-
box is set up and edited (printing, forwarding, deleting, etc.) using the options available within
Xpressions Client. The default fax mailbox must define a fax number in the FAXG3 field Incom-
ing faxes are forwarded to this number. If the default fax mailbox should be directly addressable,
you must ensure that the fax number entered is within the number range for Xpressions. To print
faxes immediately, in addition to formulating the relevant switching rules for copies, you must
also complete the CCPRINTER field as necessary. The contents of fields FAXG3 and
CCPRINTER does not have to be identical.
2.18 Necessary Call Processing Basic Settings
The attendant name must always be entered in CPAA under System Settings → Name of at-
tendant. The name given must reference an Xpressions user with VOICE entry.
2.19 Activating a Call Processing Application
A call processing application is activated via the XPR monitor using the relevant system set-
tings in the ISDN or Dialogic (Dlg) APL:
● Adding a Telematik protocol for the call processing application
–The User-defined E script must be used as a template.
– The protocol should have the same name as the CPA.