Operation Manual

Deleting Announcement
s
A31003-S2330-B692-3-7619, August 2003
HiPath Xpressions V3.0 Automated Attendant, User Guide
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Introduction
When uploading the messages, you must state whether it is a CPM-specific announcement or
a system announcement. If it is a CPM-specific announcement, the relevant CPM must be se-
lected. If it is a system announcement, the announcement file name must be entered (without
the file name suffix ".PCM").
You must also set which language the announcement should be available in.
2.13 Deleting Announcements
To delete announcements, you must select either a CPM-specific announcement or a system
announcement from the list. The lists contain the announcements which exist for at least one
of the available languages.
You can also specify which language variant of the announcement should be deleted. By de-
fault, All languages for the announcement are deleted.
The result of the deleting process is shown in detailed form, i.e. the display differentiates be-
tween whether a CPM-specific or a system announcement has been deleted, and which lan-
guage has been deleted. If the announcement is not available in the set language, a warning
is output.
If an announcement cannot be deleted, an error message is output. Errors when deleting an
announcement are usually caused due to missing announcement file access rights.
2.14 Replacing System Announcements
The default announcements (system greetings, announcements when exiting the system, an-
nouncements for standard menus, etc.) are installed when the CP system is installed. These
installed system announcements for system greetings and when exiting from the system may
need to be replaced depending on their use. The announcements can be replaced using
Section 2.12, "Loading Announcements to the Server".
The relevant announcement file names can be found in the following table:
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This function must be used with care.
The inadvertent overwriting of CPM/system announcements can cause unforesee-
able damage to the call processing system.
Announcement Announcement text Announcement file
name
A message is to be recorded using the
call transfer type “Mailbox in guest access
mode” but the mailbox is not accepting
messages.
This user cannot accept any
messages.
AcceptsNoMessage