Operation Manual

Access Protection
Introduction
A31003-S2330-B692-3-7619, August 2003
12 HiPath Xpressions V3.0 Automated Attendant, User Guide
2.10.1 Testing Function Messages
The testing function outputs are usually self-explanatory. The explanation of the following mes-
sages may be helpful however.
Timeout loops recognized: CPM1, ..., CPM3.
This message describes a timeout transfer loop where CPM1 is the beginning of the loop
and CPM3 is the end of loop in the example above. Another timeout call transfer is made
from CPM3 to CPM1. The other CPMs involved in the loop, if others are involved, are also
output between the beginning and end.
Timeout loops recognized: CPM1.
This message describes a timeout transfer loop within a CPM (within CPM1 in the example
above).
User "GUEST" referenced in the CPM "CPM1" does not exist.
The call should be transferred in guest access mode from CPM1 to the Xpressions mailbox
called GUEST. However, the relevant user (USER - entries in the database) does not exist.
CPM "CPM1" referenced in CPM "CPM2" does not exist.
You must ensure that the reference can also be indirect, I. e. CPM2 is set as the alternative
destination in the parameters of a call transfer from CPM1.
2.11 Access Protection
Access to CP data is restricted and only enabled by CPAA after login with a user ID and pass-
word.
The user ID used in Xpressions must be assigned service rights to gain access to CP data.
2.12 Loading Announcements to the Server
If the announcements are in default Windows WAV format, they can be incorporated into the
CP system using the CPAA upload function. The WAV files must be PCM-coded and may only
contain audio data, I. e. no copyright information about the audio software used, etc.
Using the Upload function, announcements which are already in PCM format (normal within
Xpressions) can also be incorporated.
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This function must be used with care.
The inadvertent overwriting of CPM/system announcements can cause unforesee-
able damage to the call processing system.