Operation Manual

Call Processing Languages
Introduction
A31003-S2330-B692-3-7619, August 2003
6 HiPath Xpressions V3.0 Automated Attendant, User Guide
2.5 Call Processing Languages
Each CPA can be configured in numerous languages as long as a CP system language has
been installed.
All installed CP system languages can be used in a CPA. For more information, see
Section 2.5.1, "Call Processing – Default Language" and Section 2.5.2, "Language Set CPM".
2.5.1 Call Processing – Default Language
The default CP language is the language in which the CPA is started for the first time. If the CPA
does not contain a CPM which explicitly specifies a language, (i.e. all CPMs in the CPA are us-
ing Retain language), you can use the CP system language to access all CPMs.
The default CP language can be set via the CPAA under System Settings.
2.5.2 Language Set CPM
Language Set CPMs are Listen Only CPMs which immediately (i.e. without playing an an-
nouncement) execute the timeout call transfer. Call processing mailboxes can be used to insert
a language definition level as a language settings CPM. The call processing description (CPD)
will then be language-independent from this definition level onwards. The announcements must
be available in all languages in the language definition level for all CPMs which follow the lan-
guage definition level.
In the following examples, the INTRO-CPM announcement must be available in German and
British English. The INTRO-CPM itself, however, only occurs once after the language definition
level in the language setting Retain language in the CPA runtime plan.