Documentation HiPath 8000 OpenStage 60 OpenStage 80 OpenStage Key Module Operating Manual Communication for the open minded Siemens Enterprise Communications www.siemens.
Important information Important information Q For safety reasons, the telephone should only be supplied with power: • using the original power supply unit. Part number: C39280-Z4-C51x (x: 0=EU, 1=US, 2=UK) or • in a LAN with PoE (Power over Ethernet), which complies with the IEEE 802.3af standard. Never open the telephone or a key module. Should you encounter any problems, contact the responsible service personnel. Use only original Siemens accessories.
Important information Location of the telephone • • • • • The telephone should be operated in a controlled environment with an ambient temperature between 5•C and 40•C. To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm. Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone.
Contents Contents Important information . . . . . . . . . . . . . . . . . . . . . . . . . .2 Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Online documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Applications available on your OpenStage phone 33 Application navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Telephony interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Single-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Multi-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Phonebooks. . . . . . . . . . . . . . . . . . . . . . . .
Contents Call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Programming call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activating/deactivating call forwarding. . . . . . . . . . . . . . . . . . . . . . . Activating call forwarding for all calls . . . . . . . . . . . . . . . . . . . . . . . . Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Requesting callback . . . . . .
Contents Direct station selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Calling a station directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Call pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Deflecting a call to a DSS station . . . . . . . . . . . . . . . . . . . . . . . . . 101 Settings for MultiLine (keyset) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Logging on at different telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Logging on with forced logoff at a remote phone . . . . . . . . . . . . . 125 Logging on with forced, delayed logoff at a remote phone . . . . . . 126 HiPath 8000 functions . . . . . . . . . . . . . . . . . . . . . . . .128 Feature toggle key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using system call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activating/deactivating the ringer. . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the volume during a call . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189 Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . . 189 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General information General information About this manual This document contains general descriptions of the technical options, which may not always be available in individual cases. The respective features must therefore be individually defined in the terms of the contract. If a particular function on your phone is not available to you, this may be due to one of the following reasons: • The function is not configured for you or your telephone. Please contact your system support representative.
General information Service The Siemens service department can only help you if you experience problems or defects with the phone. Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you. For queries regarding connection of the telephone, please contact your network provider. If you experience problems or defects with the phone, please dial the service number for your country.
General information Single-line telephone/multi-line telephone Your OpenStage 60/80 is a "multi-line telephone". This means that multiple lines can be configured, which is not the case with single-line phones. Each line is assigned an individual phone number which you can use to make and receive calls. The programmable sensor keys function as line keys on multi-line phones Æ page 22.
Getting to know your OpenStage phone Getting to know your OpenStage phone The following sections describe the most frequently used operating elements and the displays on your OpenStage phone. The OpenStage 60 user interface The diagram shows an OpenStage 60, the description applies to both product variants. 9 5 2 1 6 3 7 8 4 10 You can make and receive calls as normal using the handset. The large graphic display permits intuitive operation of the phone Æ page 26.
Getting to know your OpenStage phone Ports on the underside of the phone Keyboard e. g.
Getting to know your OpenStage phone Using network ports more efficiently The OpenStage 60/80 has an in-built mini-switch or 3-port switch (10/100 Mbps). This means that you can directly connect one additional network device in each case (e.g. a PC) via the telephone with the LAN. Network switch OpenStage 60/80 PC To connect OpenStage 60/80 to a PC, you require only a commercial network cable (uncrossed).
Getting to know your OpenStage phone OpenStage Key Module The OpenStage Key Module is a key module attached to the side of the phone that provides 12 additional illuminated, programmed sensor keys. You can assign and use these sensor keys according to your needs, in the same way as the keys on the telephone Æ page 21. You can attach up to two OpenStage Key Modules to your OpenStage 60/ 80. The diagram shows an OpenStage Key Module for OpenStage 80.
Getting to know your OpenStage phone Keys and controls Function keys Key Function when key is pressed s End (disconnect) call Æ page 49. r Activating/deactivating call forwarding Æ page 57. q Initiate voice dialing Æ page 85. Audio controls Audio keys Key Function when key is pressed n Activate/deactivate the loudspeaker Æ page 47. o Activate/deactivate headset Æ page 47. p Activate/deactivate microphone (also for speakerphone mode) Æ page 53.
Getting to know your OpenStage phone Mode keys These sensor keys allow you to switch to the required application with the simple stroke of a key. To select a tab within an application press the relevant key repeatedly until the required tab is displayed.
Getting to know your OpenStage phone TouchGuide Before using the telephone, remove the protective covering from the TouchGuide ring surface. With this control, you can manipulate most of your phone’s functions as well as its displays. Operation Functions when key is pressed Press c Press a Press d Press b Move your finger around the inner wheel W Press the i key.
Getting to know your OpenStage phone Programmable sensor keys Your OpenStage 80 has nine (OpenStage 60: eight) illuminated sensor keys. You can assign functions or numbers to them. To open the programming menu, press and hold down the relevant sensor key Æ page 67. To activate the programmed function, briefly press the relevant key Æ page 70. Increase the number of programmable sensor keys by connecting a key module Æ page 17.
Getting to know your OpenStage phone Trunk keys (on multi-line phones only) The programmable sensor keys on multi-line phones function as trunk keys. Each key programmed with the "Line" function is handled as a line. This means up to 9 line keys can be configured on OpenStage 80 and up to 8 on OpenStage 60. A distinction is drawn here between primary, secondary and phantom lines. Each of these line types can be used on a private or shared basis Æ page 23.
Getting to know your OpenStage phone Line utilization • Private line: A line that is used by a single telephone. This line cannot be used as a secondary line by another telephone. • Shared line: A line that is configured on multiple telephones. The line status (if configured) is displayed in the "Overview" tab for all telephones that share this line. If, for example, a shared line is being used by a telephone, a status message indicating that this line is busy is displayed on all other telephones.
Getting to know your OpenStage phone Keypad Text input In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly. Example: To enter the letter "h", press the number 4 key on the keypad twice. When entering the text, all available characters for this key are displayed.
Getting to know your OpenStage phone Multi-function keys Key Function during text input * Write special characters Function when held down Deactivate the ring tone Æ page 116 # Switch between upper and low- Activate the telephone lock er case Æ page 120 Further options for inputting text are available using the display keyboard Æ page 27 and the external keyboard (if available).
Getting to know your OpenStage phone Graphic display Your OpenStage 60/80 is equipped with a tilt-and-swivel color display Æ page 15. Appearance You can customize your display to suit your personal requirements: • Angle the display as required Æ page 12. • Set the contrast (OpenStage 80 only) Æ page 141. • Select your preferred display design Æ page 143. 14:27 Dialled Options g Paul, Auster 14:27 Dialled Options g Paul, Auster SO 26 . .08.07 : Received 123456 Crystal sea Paul, R.. Peter, A..
Getting to know your OpenStage phone Display keyboard Simple text and characters can also be entered at any time using the keypad Æ page 24. Depending on the context, the display keyboard is displayed with different elements. Element in focus Letters, digits, punctuation or special characters Function bar Use the TouchGuide to operate the display keyboard Æ page 20.
Getting to know your OpenStage phone Context-dependent displays Depending on the situation at hand, the graphic display on your OpenStage phone displays different content, to which you can respond intuitively. Idle mode In addition to the status bar and the programmable sensor key list, the graphic display offers a wide range of context-dependent displays.
Getting to know your OpenStage phone Telephony dialogs The dialogs in the lower area of the display prompt you to input data or provide you with information about the call states. Example: In idle state, enter a phone number using the dialpad. 08912345 Dial Once you have entered the first digit, several options corresponding to the situation are displayed in a dialog menu (pop-up menu) which you can select and confirm using the TouchGuide Æ page 20.
Getting to know your OpenStage phone Context menus If the arrow icon g appears next to a selected entry, additional menu levels or selection options are available in the form of a context menu. Navigate through these options using the TouchGuide Æ page 20. Consultation Hold Call park Call park pickup Blind transfer call Disconnect Handling First entry (selected when the menu is called up) Selected entry You can select and confirm the required functions using the TouchGuide Æ page 20.
Getting to know your OpenStage phone Pop-up window In certain situations, a pop-up window opens automatically in the lower third of the display. Pop-up menu You will be prompted to use a pop-up menu to select situation-dependant functions and to confirm them or to make entries. You can use the TouchGuide to navigate within the pop-up menu Æ page 20. Example: The following pop-up menu opens after you change a setting and press the h key on your TouchGuide.
Getting to know your OpenStage phone Application tab In many cases you can select further content within an application using tabs. Missed Icon Received Active tab Arrow icon: Additional tabs Additional tab Example: Press the w mode key to open the call lists Æ page 19. Press this key repeatedly to switch between the various tabs. The icon displayed to the left of the tab indicates the application you are currently working in.
Applications available on your OpenStage phone Applications available on your OpenStage phone The following descriptions provide an overview of the various applications available on your OpenStage phone. Application navigation Activating an application You can switch to the relevant application using the mode keys Æ page 19. Scrolling through application tabs If an application has more than one tab, you can press a mode key repeatedly to select the relevant tab Æ page 32.
Applications available on your OpenStage phone Telephony interface Single-line view Additional information is displayed in the telephony interface when your phone rings, when you dial a number or during a call, for instance. The same information is available on multi-line telephones for the selected line in the "Overview" tab. To access the menu: Press t. Example: Icon indicating call status Call duration Current call(s), possibly with information stored in the phonebook Baker, R.
Applications available on your OpenStage phone Multi-line view Two tabs are displayed on the telephony interface: • "[My phone]" tab - represents the primary line or the line view of a selected line Æ page 34 • "Overview" tab - configurable overview of the secondary lines Æ page 22 To access the menu: Press t.
Applications available on your OpenStage phone Phonebooks In addition to the local phonebook, this application contains entries from other directory services, such as an LDAP corporate directory. To access the menu: Press the u key until the required tab is active.
Applications available on your OpenStage phone Personal phonebook The "Personal" tab contains your local phonebook. You can store up to 1000 personal contacts in this phonebook. The entries are sorted in alphabetical order in the phonebook list and displayed with the icon for the specified default phone number.
Applications available on your OpenStage phone Using contacts The following functions are available via the context menu of a selected contact: • Calling a contact Æ page 85 • Editing a contact Æ page 106 • Deleting a contact LDAP directory If you have access to an LDAP directory (contact the responsible service personnel), you can search contacts in a company-wide directory. A user-friendly, advanced search function is available for this. You can transfer any entries found to your local phonebook.
Applications available on your OpenStage phone Call lists All calls and numbers dialed on your phone are logged in chronological order in call lists. Callers with suppressed numbers cannot be saved in the call lists. The following call lists are displayed individually on separate tabs: • "Missed" tab: missed calls • "Received" tab: answered calls • "Dialled" tab: dialed numbers • "Forwarded" tab: forwarded calls Only calls to the primary line are received on multi-line phones (Æ page 13).
Applications available on your OpenStage phone Example: "Dialled" tab Additional tabs Missed Dialled 12.07. Selected entry with context menu Date of call (3) Number of call attempts Options Coco, Chanel g 220870 The following functions are available via the context menu of a selected entry: • Dial Æ page 52 • Details Æ page 40 • Delete Æ page 115 Entry details Up to ten call attempts can be stored for each entry in the details list.
Applications available on your OpenStage phone Managing call lists Each call list may contain up to 30 entries. Once this limit is reached, the oldest entry in the log is deleted. Multiple calls from the same number are only listed once. The number of call attempts is logged in the "Details" context menu as well as in the "Missed" log on the list display.
Applications available on your OpenStage phone Voicemail Depending on the type and configuration of your communications platform (contact the relevant service personnel), messages from services such as HiPath Xpressions are displayed in this application in addition to received callbacks. The following messages are displayed individually on separate tabs: • Callbacks • Voicemail Only voicemails for the primary line are received on a multi-line phone (Æ page 13).
Applications available on your OpenStage phone Program/Service menu/Applications menu This menu includes a configuration area for users and administrators, as well as an area for any available applications (contact service personnel). To access the menu: Press v repeatedly until the "Settings" tab is displayed. Select and confirm the "User" entry using the TouchGuide Æ page 20. If necessary, enter the user password Æ page 119.
Applications available on your OpenStage phone Configuration Call forwarding Set up call forwarding for your telephone. V Adjust the settings on your telephone Æ page 57. Enhanced phone functions Use the enhanced phone functions on your telephone. V Adjust the settings on your telephone Æ page 71. Keyset Manage your trunk keys. V Adjust the settings on your telephone Æ page 102. Bluetooth Prepare your phone for Bluetooth operation. V Adjust the settings on your telephone Æ page 161.
Applications available on your OpenStage phone Network information V Information about the IP address of the phone and HTML address of the Web interface. View information on the phone Æ page 173 Perform reset Protect your settings and data by assigning a password. V Adjust the settings on your telephone Æ page 119. Administration You can access the administration area via the "Admin" function and by entering the administration password.
Basic functions Step by Step Basic functions Please read the introductory chapters "Getting to know your OpenStage phone" Æ page 14 and "Applications available on your OpenStage phone" Æ page 33 carefully before performing any of the steps described here on your phone. Secure voice transmission Prerequisite: The secure voice communication option must be activated by your service personnel.
Basic functions Step by Step Answering a call via the loudspeaker (speakerphone mode) The phone is ringing. The caller is displayed. The pop-up menu opens: Select and confirm the option shown. The n key lights up. Accept or n Press the key shown. The key lights up. The speakerphone function is activated. if nec. X Set the call volume. Suggestions for using speakerphone mode: • Tell the other party that speakerphone mode is active. • Adjust the call volume while speakerphone mode is active.
Basic functions Step by Step Switching to speakerphone mode Make note of the two different processes and activate, if necessary, your preferred setting Æ page 157. Prerequisite: You are conducting a call via the handset and the microphone and loudspeaker functions have been activated by service personnel. Standard mode n and ] Hold down the key and replace the handset. Then release the key and proceed with your call.
Basic functions Step by Step Switching to the handset Prerequisite: You are conducting a call in speakerphone mode. ^ Lift the handset. n The key shown goes out. Open listening People present in the room can silently monitor your call. Let the other party know that you have turned on the loudspeaker. Prerequisite: You are conducting a call via the handset. Activating n Press the key shown. Deactivating n Press the lit key.
Basic functions Step by Step Group call Your service personnel can incorporate multiple telephones in a call pickup group. If your telephone belongs to a pickup group, you can also accept calls intended for other members of the group. Your service personnel may have made the following settings for group calls: • The call is displayed on the phone but not signaled audibly. • The call is displayed on the phone and signaled by a set ringtone.
Basic functions Step by Step Making calls If you are using a dial plan and "Immediate dialling" is set Æ page 87, dialing is automatically performed as soon as the character string entered matches an entry in the dial plan. If you selected the option "Busy When Dialing" Æ page 88, you will not be interrupted by an incoming call. In this case, the caller hears the busy signal. En-bloc dialing j Enter the station number. Use the TouchGuide Æ page 20 to correct entries as necessary. ^ Lift the handset.
Basic functions Step by Step On-hook dialing n Press the key shown. j Enter the station number. or In the pop-up menu: Repeat dialling S. Hawking Select and confirm the option shown. The connection is set up as soon as your input in complete. Redial Redialing from the call list Only calls to the primary line are received on multi-line phones (Æ page 13). w Press the key repeatedly until the application’s "Dialled" tab appears. Select and confirm the entry you want.
Basic functions Step by Step Activating/deactivating the microphone You can temporarily deactivate the microphone on your handset to prevent the other party from overhearing a conversation, for instance, with a colleague in the same room. Prerequisite: You are conducting a call. Deactivating the microphone p Press the key shown. Activating the microphone p Press the lit key.
Basic functions Step by Step Consulting a second party You can call a second party while a call is in progress. The connection to the first party is placed on hold. Prerequisite: You are conducting a call. Consultation Select and confirm the option shown in the connections’s context menu. j Enter and confirm the second party’s phone number. or In the pop-up menu: Repeat dialling S. Hawking Select and confirm the option shown.
Basic functions Step by Step Switching to the held party (alternating) Prerequisite: You are conducting a consultation call Æ page 54. Alternate Select and confirm the option shown in the connection’s context menu. It does not matter which context menu is open when alternating. The "Alternate" function appears in both menus (active and passive connection). You can switch back and forth between two subscribers by repeatedly selecting and confirming "Alternate".
Basic functions Step by Step Connecting parties You can join the first party with the party you consulted, clearing down your connection to both parties in the process. Prerequisite: You are conducting a consultation call Æ page 54 and call joining must be allowed Æ page 56. Complete Xfer Select and confirm the option shown in the active connection’s context menu. The other two parties are now connected to one another. You can now hang up.
Basic functions Step by Step Call forwarding HiPath 8000 also supports system-based call forwarding. These functions are described from Æ page 128 onwards. You should never combine phone-based call forwarding with system-based call forwarding in HiPath 8000. You can forward calls for your phone to another phone. On multi-line telephones (Æ page 13), you can only configure call forwarding for the primary line. Prerequisite: The call forwarding function is programmed Æ page 60.
Basic functions Step by Step Programming call forwarding z You can also configure this setting via the Web interface Æ page 184. Saving destination phone numbers for call forwarding You can save up to five destination phone numbers for call forwarding. These destination phone numbers can then be assigned different forwarding conditions. r Press the key shown. You can also enter the call forwarding settings via the user menu (Æ page 73).
Basic functions Step by Step Destination Select and confirm the option shown for the call forwarding condition you want. 08972228596 Select and confirm the destination phone number you want. Save & Exit Select and confirm the option shown. Defining the ring duration before call forwarding on no reply You can define how long the phone should ring before the "No reply" form of call forwarding activates. z You can also configure this setting via the Web interface Æ page 184.
Basic functions Step by Step Activating/deactivating call forwarding Prerequisite: At least one destination phone number is programmed Æ page 58. z You can also configure this setting via the Web interface Æ page 184. r Press the key shown. The pop-up menu opens: Edit call forwarding Select and confirm the option shown. An overview of call forwarding settings appears. All calls Select and confirm to activate or deactivate. or Busy Select and confirm to activate or deactivate.
Basic functions Step by Step Activating call forwarding for all calls Use the r function key to activate or deactivate call forwarding directly for all calls. z You can also configure this setting via the Web interface Æ page 184. Prerequisite: At least one destination phone number is programmed Æ page 58. r Press the key shown. The pop-up menu opens: The pop-up menu disappears after around five seconds and the r key lights up. or Confirm. The r key lights up.
Basic functions Step by Step Callback You can request a callback if the station called is busy or if nobody answers. You receive a callback when the other party’s line becomes free. This option must be activated by your service personnel. On multi-line telephones Æ page 13, only the callback requests for your primary line are logged. Requesting callback Prerequisite: The station called is busy or nobody answers. In the pop-up menu: Call back Select and confirm the option shown.
Basic functions Step by Step Responding to a callback Prerequisite: A callback was requested. Your phone rings and station information appears on the graphic display with the callback icon. The pop-up menu opens: Accepting a callback Accept Select and confirm the option shown. Rejecting a callback Reject Select and confirm the option shown. The callback request is deleted. The caller hears the busy signal. The caller’s phone number is added to the missed calls list.
Basic functions Step by Step Permitting a callback Permitting callback on busy/no reply z You can also configure this setting via the Web interface Æ page 184. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Outgoing calls Select and confirm the option shown. Callback: busy Select and confirm the option shown. or Callback: no reply Select and confirm the option shown.
Basic functions Step by Step Calling back missed calls Calls received while you are absent are indicated by a message (Æ page 29) on the idle display. In addition, the mode key w lights up white. Missed calls are logged in the missed calls list. This list provides information on the missed call and lets you call back the number directly. On multi-line telephones Æ page 13, only the calls missed on your primary line are logged. w Press the key until the application’s "Missed" tab appears.
Basic functions Step by Step Programmable sensor keys The phone features a range of functions that can, if required, be programmed on programmable sensor keys. The phone comes with nine (OpenStage 80) or eight (OpenStage 60) programmable sensor keys, all of which can be programmed on two separate levels. The programmable sensor key for switching between the two programmable sensor key levels is preassigned (Shift key).
Basic functions Step by Step Programming programmable sensor keys S Press the sensor key you want to program until the field opens. or You can also program keys via the user menu. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Program keys Select and confirm the option shown. You are prompted to press the key you wish to program.
Basic functions Step by Step Programming enhanced functions Repertory dial S Press the sensor key you want to program until the field opens. The programmable sensor key lights up. Normal Select and confirm the option shown. Repertory dial Select and confirm the function in the context menu. Label Select and confirm the option shown if you want to change the label on the graphic display. j Enter and confirm the label you want (for example, the destination station).
Basic functions Step by Step Feature toggle Can only be used for Hunt group functions (Æ page 139). S Press the sensor key you want to program until the field opens. The programmable sensor key lights up. Normal Select and confirm the option shown. Feature toggle Select and confirm the function in the context menu. Label Select and confirm the option shown if you want to change the label on the graphic display. j Enter and confirm the label you want (for example, "busy/free").
Basic functions Step by Step Immediate ring This function allows you to switch the preset delay (Æ page 103) on and off for all line keys. Using programmable sensor keys The use of programmed functions depends on the phone’s status. The relevant display appears once you have pressed a programmable sensor key. Example 1: Accessing a stored contact or phone number Prerequisite: The idle menu is displayed on the graphic display.
Enhanced phone functions Step by Step Enhanced phone functions Incoming calls Rejecting a call You can reject an incoming call. In the pop-up menu: Reject Select and confirm the option shown. The caller hears a busy signal. If the rejected caller’s phone number is transmitted, it is saved in the call list. You can then call this party back at a later time. Deflecting a call Using call deflection Prerequisite: An incoming call is displayed or signaled.
Enhanced phone functions Step by Step Permitting call deflection z You can also configure this setting via the Web interface Æ page 184. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Incoming calls Select and confirm the option shown. Deflect Select and confirm the option shown. Allow deflection Select and confirm the option shown.
Enhanced phone functions Step by Step Configuring call forwarding You can also enter the call forwarding settings via the Forwarding key (Æ page 58). v Press the key shown until "Settings" is active. User Confirm. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Incoming calls Select and confirm the option shown. Forwarding Select and confirm the option shown. For a description of the settings, see the explanation starting on Æ page 57.
Enhanced phone functions Step by Step Placing a call on hold You can use this function to place an ongoing call on hold, for instance, to prevent the other party overhearing a conversation with a colleague in the same room. The held party hears music on hold if Music on hold is active on this party’s phone (Æ page 76). The "Hold" function must be activated by the service personnel. Prerequisite: You are conducting a call. Hold Select and confirm the option shown in the connections’s context menu.
Enhanced phone functions Step by Step Held call wait status After placing a call on hold, you can replace the handset and then decide if the call should be retrieved or disconnected. Prerequisite: You placed a call on hold and replaced the handset. In the pop-up menu: Retrieve held call Select and confirm the option shown to resume the call in speakerphone mode. or Disconnect Select and confirm the option shown to disconnect the call.
Enhanced phone functions Step by Step Setting the hold reminder time Use "Hold reminder" to specify when you want to receive an automatic reminder about a held call. The minimum value is 3, that is, the reminder is output after three minutes. The maximum value is 15 minutes. z You can also configure this setting via the Web interface Æ page 184. v Press the key shown until "Settings" is active. User Confirm. if nec. j Enter and confirm the user password.
Enhanced phone functions Step by Step Yes Select and confirm the option shown in the context menu. Save & exit Select and confirm the option shown. Call waiting (second call) You can accept a second incoming call in the course of an ongoing call. The caller hears the on-hook signal while you hear a call-waiting signal tone. You can reject or accept the second call. Before you accept the second call, you can end the first call or place it on hold for subsequent retrieval.
Enhanced phone functions Step by Step Deflecting a second call Prerequisite: You are conducting a call and call waiting is allowed (Æ page 79). In the pop-up menu: Deflect Select and confirm the option shown. j Enter and confirm the phone number. The second call is deflected to the destination specified. Connecting parties Complete Xfer Select and confirm the option shown in the active connections context menu. The other two parties are now connected to one another.
Enhanced phone functions Step by Step Allowing call waiting z You can also configure this setting via the Web interface Æ page 184. If the Call waiting (second call) function is deactivated, a caller hears the busy signal if you are already conducting a call. Prerequisite: The option was programmed by your service personnel. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown.
Enhanced phone functions Step by Step Transferring a call You can transfer your current call to another party with or without consultation. Blind transfer Prerequisite: You are conducting a call. The options "Allow call transfer" and "Transfer on ring" were selected (Æ page 81). Blind transfer Select and confirm the option shown in the connections’s context menu. j Enter and confirm the phone number of the second party to whom you want to transfer the call.
Enhanced phone functions Step by Step or Replace the handset or, if speakerphone mode is active, press the lit n key to transfer the call. If the party does not answer, you will be called back by the first party. Allowing call transfer z You can also configure this setting via the Web interface Æ page 184. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown.
Enhanced phone functions Step by Step Allowing "Transfer on Ring" If this option is allowed, you can activate call transfer by replacing the handset even before the called party answers. z You can also configure this setting via the Web interface Æ page 184. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Outgoing calls Select and confirm the option shown.
Enhanced phone functions Step by Step CTI calls Beep on auto-answer Speakerphone mode automatically activates on your phone if you use a CTI application such as Outlook to dial a number when Auto-answer is active. If Auto-answer is not active, the phone rings first and you have to press the loudspeaker key or lift the handset to set up the call. This setting also defines whether or not incoming calls are automatically accepted.
Enhanced phone functions Step by Step Beep on auto-reconnect When active, this option lets you resume a held call with either the CTI application or phone. A beep sounds when you toggle between an active call and a held call when the function is active. z You can also configure this setting via the Web interface Æ page 184. Prerequisite: The option was programmed by your service personnel. v Press the key shown until the "Settings" tab is active. User Confirm. if nec.
Enhanced phone functions Step by Step Making calls Dialing with the DDS key You can program frequently used phone numbers on programmable keys (Æ page 66). If you press a direct destination selection key for around three seconds, the associated contact or phone number appears and dialing is initiated. Prerequisite: A direct destination key is programmed Æ page 66. R Press the programmed DDS key. Dialing is initiated. Dialing from the local phonebook u Press the key shown.
Enhanced phone functions Step by Step Dialing from the LDAP database Prerequisite: You searched for and selected an entry in the LDAP database (Æ page 113). Isaac, Newton Select the entry you want. Dial Select and confirm the option shown in the context menu. The connection is set up. For detailed information about the LDAP database, see from Æ page 113. Dialing a phone number from a list w Press the key until the application table for the relevant call list is active. Niels, Bohr18.10.
Enhanced phone functions Step by Step A phone number icon is displayed if the party is already stored as a contact in the phonebook Æ page 106. If there are several numbers stored for the party in the phonebook, these can also be selected in the context menu. Using autodial delay A number is automatically dialed after a set delay starting from the entry of the number’s last digit.
Enhanced phone functions Step by Step v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Outgoing calls Select and confirm the option shown. Autodial delay Select and confirm the option shown. j Specify a value and confirm your entry. Save & Exit Select and confirm the option shown.
Enhanced phone functions Step by Step Conference Local conference This type of conference is also referred to as a threeparty conference. It involves up to three participants. Prerequisite: You are conducting a consultation call Æ page 54 or have accepted a second call Æ page 77, and the conference function is active Æ page 90. Initiating a local conference You can initiate a conference by calling the "Conference" function in the context menu of either the active or held call.
Enhanced phone functions Step by Step Ending a local conference Allowing call partners to continue a conference after you exit Prerequisite: The "Allowing joining in a local conference (Æ page 91)" function is activated. Exit Conf Select and confirm the option shown in the "Conference" context menu. or ] or n Replace the handset or, if you are in speakerphone mode, press the loudspeaker key. Both call partners remain connected. You are disconnected from the conference call.
Enhanced phone functions Step by Step Allowing joining in a local conference You can use this option to decide whether or not your call partners are allowed to join calls after you exit the conference call. z You can also configure this setting via the Web interface Æ page 184. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Connected calls Select and confirm the option shown.
Enhanced phone functions Step by Step Centralized Conference (V1 R3.x or higher) This type of conference is also referred to as a large conference. It can include up to ten parties. Prerequisite: You are conducting a consultation call Æ page 54 or you have accepted a second call Æ page 77, and the "Centralized Conference" feature was configured by your service personnel. Establishing a conference Conference Select and confirm the option shown in the connection’s context menu.
Enhanced phone functions Step by Step Ending a conference call Exit Conf Select and confirm the option shown in the "Conference" context menu. The conference is ended and you can dial new numbers, for instance. { or } If using the "Centralized Conference" option, the Conference row contains a closed padlock icon for a secure voice connection and an open padlock icon for a nonsecure voice connection Æ page 46. The display depends on whether the conference server supports secure voice communication.
Making calls with multiple lines Step by Step Making calls with multiple lines You can use your OpenStage 40 as a multi-line phone. If you have any questions regarding how to configure your OpenStage phone as a multi-line phone, please contact your service personnel. The following is a description of the telephony scenarios for multi-line phones. To facilitate comprehension, you should familiarize yourself with the enhanced telephony application and how to use the line keys beforehand.
Making calls with multiple lines Step by Step Using the line keys T Press the flashing trunk key. Speakerphone mode. or Accept Confirm. Speakerphone mode. Making calls You must seize a line before you can make calls on a multi-line telephone. Trunk seizure can be configured on an individual basis. Your service personnel can determine if the lines on your telephone can be automatically seized and with which priority.
Making calls with multiple lines Step by Step Automatic trunk seizure Prerequisite: Your service personnel has configured automatic trunk seizure. ^ or n or o Lift the handset or press the speakerphone mode or headset key. R The line defined during configuration is seized. j Enter and confirm the phone number. The connection is set up. Dial last dialed number The last phone number dialed on your telephone – on the primary line in the case of line keys – is displayed for redialing in a pop-up menu.
Making calls with multiple lines Step by Step During calls Making and receiving calls on a single line If you only use one line on your multi-line telephone to make calls, and you receive calls on the same line, the phone operates in the same way as a single-line telephone: • Redial Æ page 52 • Consultation Æ page 54 • Toggle/Connect Æ page 55 • Callback Æ page 62 • Hold Æ page 74 • Call waiting (second call) Æ page 77 • Transferring a call Æ page 80 • Conference Æ page 89 Functions available exclusively
Making calls with multiple lines Step by Step Accepting a waiting call Depending on the settings for "Rollover", you will be notified of incoming calls Æ page 105. Prerequisite: You are conducting a call. At the same time, a call is incoming on another line. [ Call on line 1. In the pop-up menu for line 2: Accept Select and confirm the option shown. or T Press the line key for line 2. The call on line 1 is placed on hold.
Making calls with multiple lines Step by Step Direct station selection keys Apart from line keys, service personnel can also configure direct station selection (DSS) keys. You can use a DSS key to call an internal station directly, pick up calls for this station or forward calls directly to it. Calling a station directly You cannot use DSS if the user is on another call (flashing LED). S Calling from the idle menu Press the relevant DSS key.
Making calls with multiple lines Step by Step Call pickup You can pick up calls for another DSS station. The LED flashes if a call incoming for this station’s line. Indirect pickup Prerequisite: The auto-answer function must be deactivated Æ page 83. T Press the DSS key. The call is routed to your primary line and rings. ^ or n or o Lift the handset or press the speakerphone mode or headset key. You are connected with the other party.
Making calls with multiple lines Step by Step Deflecting a call to a DSS station Prerequisite: The Deflect function is enabled for DSS keys (see Æ page 72). If you receive a call on one of your lines, you can immediately deflect it to the DSS station. T Your phone rings and a line key flashes. S Press the relevant DSS key. The call is deflected to the DSS station. If the DSS station does not answer, you can pick up the call by pressing the DSS key.
Making calls with multiple lines Step by Step Settings for MultiLine (keyset) The details for each keyset line contain supplementary information for the user.
Making calls with multiple lines Step by Step Setting the time for a delayed ringer Specify the length of time before a held call should be signaled on a line. z You can also configure this setting via the Web interface Æ page 184. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Keyset Select and confirm the option shown. Lines Select and confirm the option shown.
Making calls with multiple lines Step by Step Configuring the "Overview" tab display Specify here the sequence in which the individual lines in the "Overview" tab should appear on the display. z You can also configure this setting via the Web interface Æ page 184. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Keyset Select and confirm the option shown.
Making calls with multiple lines Step by Step Rollover for a line Your service personnel can determine how rollover calls are to be signaled. T Only the relevant line key blinks. or ZT You hear a special advisory tone and the correspondor ing line key flashes. ZT The ringer melody set sounds briefly (approx. 3 seconds) via the loudspeaker and the corresponding line key blinks. The ringer melody is not played in speakerphone mode.
Phonebooks and call lists Step by Step Phonebooks and call lists Personal phonebook Your personal phonebook should not contain more than 1000 entries. Creating a new contact u Press the key shown. Options Select and confirm the option shown. New contact Select and confirm the option shown in the context menu. The form for entering contact data opens. You do not have to complete all fields to save a new contact. Last name Select and confirm the field you want. j Complete and confirm.
Phonebooks and call lists Step by Step Selecting a preferred phone number If multiple phone numbers were assigned to a contact, you can select the preferred phone number here that you want to use for calls via the phonebook. u Press the key shown. Niels, Bohr Select a phonebook entry. Details Select and confirm the option shown in the context menu. Default No. Select and confirm the option shown. Business 2 Select and confirm the preferred phone number. The phone number is stored.
Phonebooks and call lists Step by Step Managing contact groups Creating a new group u Press the key shown. Options Select and confirm the option shown. Groups Select and confirm the option shown in the context menu. Options Select and confirm the option shown. New group Select and confirm the option shown in the context menu. An overview appears for new groups. Group name Select and confirm the option shown. j Enter and confirm a new group name. Save & Exit Select and confirm the option shown.
Phonebooks and call lists Step by Step Adding a contact to a group u Press the key shown. Niels, Bohr Select a phonebook entry. Details Select and confirm the option shown in the context menu. Groups Select and confirm the option shown. @Home Select and confirm a group. Save & Exit Select and confirm the option shown. Deleting a group u Press the key shown. Options Select and confirm the option shown. Groups Select and confirm the option shown in the context menu.
Phonebooks and call lists Step by Step Configuring voice recognition for a contact You can save a voice recording for a contact so that you can call this party and dial the relevant number by simply saying the name of the contact into the microphone or handset Æ page 85. u Press the key shown. Niels, Bohr Details Select the party. Select and confirm the option shown in the context menu. The form for entering contact data opens. Voice dial Select the option shown.
Phonebooks and call lists Step by Step or If the speech pattern is not satisfactory: Rerecord Select and confirm the option shown to repeat the operation The reliability of voice recognition depends on the pitch of the voice, the speech rate, and the speaker volume. Avoid background noise when recording. Deleting speech patterns Details Select and confirm the option shown in the contact’s context menu. The form for entering contact data opens. Voice dial Select the option shown.
Phonebooks and call lists Step by Step Picture 1 Save & Exit Select and confirm the picture. Pictures must be available; you can load them using OpenStage Manager, for example. Select and confirm the option shown. The selected picture is assigned to the contact. It appears on the graphic display with the usual contact information the next time a call is received. Quick search in the phonebook You can use the quick search to search the phonebook for the initial letters of a specific last name.
Phonebooks and call lists Step by Step LDAP database You can search an LDAP database (corporate phonebook) for contact entries if you can reach this database over your network and your access was correctly configured by your service personnel. You can perform searches using the name (simple search) or different information on an entry (advanced search), for example, job title or department name. Finding an LDAP entry u Press the key until the application’s directories ("LDAP") tab is active.
Phonebooks and call lists Step by Step New search To conduct a new search, you must first clear all the search fields. Delete Select and confirm the option shown in the Delete context menu. All search fields have been cleared. Defining a qualifier before a search Prior to a search, you can select which qualifiers should also appear in the output list in the Options context menu. Qualifier Select and confirm the option shown.
Phonebooks and call lists Step by Step Call lists For a detailed description of the different call lists, see Æ page 39. Viewing details Prerequisite: You selected an entry. Details Select and confirm the option shown in the context menu. For display and information shown Æ page 40 Deleting entries Deleting an individual entry w Press the key until the call list you want is active. Niels, Bohr18.10. 07:06am Delete Select the entry you want. Select and confirm the option shown in the context menu.
Privacy/security Step by Step Privacy/security Deactivating the ring tone You can deactivate your ring tone if you do not want to be disturbed by your phone ringing. Deactivating the ring tone using the keypad * Hold down the key until the "Ringer off" icon appears on the status bar on the display (Æ page 26). The ring tone is deactivated. * To switch the function back on, hold down the key until the "Ringer off" icon disappears from the status bar on the display.
Privacy/security Step by Step Do not disturb If "Do not disturb" is activated, your telephone will not ring. The caller hears the busy signal. On multi-line telephones (Æ page 13) you can only activate the "Do not disturb" function for your primary line. Prerequisite: A programmable sensor key must be assigned the function "DND" (Do Not Disturb) (Æ page 66). Enabling do not disturb via a key S Press the "Do not disturb" programmable sensor key.
Privacy/security Step by Step Allowing "Do not disturb" z You can also configure this setting via the Web interface Æ page 184. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Incoming calls Select and confirm the option shown. Handling Select and confirm the option shown. Allow DND Select and confirm the option shown.
Privacy/security Step by Step Security User password Your user password protects your individual configurations, including your language settings. You can also use the user password to lock your telephone Æ page 120. The preset password "000000" corresponds to a blank password. In other words, the phone cannot be locked and the user menu is not password-protected. z The user password can also be modified via the Web interface ( Æ page 184). v Press the key shown until the "Settings" tab is active.
Privacy/security Step by Step Locking the phone You can lock your phone to protect it against unauthorized access. In this way, no one can make calls or change your user settings unless they know your user password. Predefined numbers from the dial plan can still be dialed when the phone is locked. For more information, contact your administrator. If an emergency number is entered by service personnel, "Emergency call" appears on the display when you use the line on a locked phone.
Privacy/security Step by Step Unlock phone Unlocking the phone Confirm. or If the display is empty, # Hold down the key shown until "Unlock phone Enter Password" appears. j Enter and confirm the User password. The phone is unlocked if the password is correct.
Mobility function Step by Step Mobility function Prerequisite: Your phone is configured to support mobility by service personnel. A DLS server is available in the LAN and its address is entered in the phone. Mobility scenarios When you log on to your phone, or any other mobilityenabled phone, the following scenarios are possible: Logging on and off at the same phone • • Log on as a mobility user Æ page 123. Log off as a mobility user Æ page 124.
Mobility function Step by Step Logging on and off at the same phone Logging on to the phone No other mobility user is logged on. Logon via a key If one of the program keys is configured for the mobility function. S Press the "Mobility" program key. or Logon via a menu Mobile logon Select and confirm the option shown in the idle display context menu Æ page 30. The Mobility logon dialog appears. Mobility ID Select and confirm the option shown.
Mobility function Step by Step Logging off from the phone Prerequisite: You are logged on as a mobility user. R Press the "Mobility" program key. or Log off via the idle display context menu Æ page 30. Mobile logoff Select and confirm the option shown in the call view context menu. The logoff procedure starts immediately. or If you need to enter a password, the following message appears: "Mobility logoff User password required" Please Enter Password Select and confirm the option shown.
Mobility function Step by Step Logging on at different telephones An attempted login is rejected if the user is already logged on to another phone and "Logon with forced logoff" is disabled for the mobility user. Logging on with forced logoff at a remote phone If the user is already logged on at another phone and the remote phone is busy, the logon is rejected.
Mobility function Step by Step The following mobility messages appear in the display: • Validating • Logging off elsewhere • Registering • Downloading user data The logoff is simultaneously displayed on the remote phone. Once logon is complete, the "Mobility" program key LED lights up and the mobility icon appears in the graphic display .
Mobility function Step by Step At the same time, the graphic display on the busy remote phone shows "Forced logoff pending". After the timeout set by your service personnel, the active call is ended and remote logoff is performed. • • Registering Downloading user data Once logon is complete, the "Mobility" program key LED lights up and the mobility icon appears in the graphic display .
HiPath 8000 functions Step by Step HiPath 8000 functions The System supports a number of functions that you can activate and deactivate from your phone. On multi-line telephones, the full scope of HiPath 8000 functions is only available for the primary line. Feature toggle key You can pick a programmable sensor key and program it as a feature toggle key for activating the "make line busy" and "stop hunt" functions.
HiPath 8000 functions Step by Step Using system call forwarding This section describes the system call forwarding functions in System. These functions are activated with feature codes. You can also program a frequently used function on a programmable sensor key. All call forwarding types described in this section refer to system call forwarding which is controlled by HiPath 8000. Never combine phone-based call forwarding with system call forwarding.
HiPath 8000 functions Step by Step Call forwarding don’t answer With Call forwarding don’t answer (CFDA), you can use a feature code to activate call forwarding to another number if the handset is not picked up after a certain number of rings (2 to 7). You can use the feature code to activate/deactivate this function and define a forwarding destination.
HiPath 8000 functions Step by Step Call forwarding unconditional With Call forwarding unconditional, all incoming calls are forwarded to a different destination. You can use the feature code to activate/deactivate this function and define a forwarding destination. Activating ^ Lift the handset. j Enter the code, for example, *72 (contact your service personnel). Z Wait until you hear the confirmation tone. j Enter the number of the phone to which you want to forward the calls.
HiPath 8000 functions Step by Step Call forwarding selective With Call forwarding selective, you can create a list of phone numbers (selection list) that should be automatically forwarded. If a caller’s phone number matches an entry in this list, the call is transferred to the forwarding number. A forwarding number can be: • another phone or another party • a voice mailbox • an announcement service. If the caller’s number is not in the call forwarding list, your phone rings as usual.
HiPath 8000 functions Step by Step Making anonymous calls Your service personnel decides whether or not your caller ID (name and phone number) is displayed on a called party’s station. Anonymous calling is when your data is not transmitted. The settings configured can be deactivated, however, for specific calls. • • If your caller ID is transmitted: your caller ID is displayed. If your caller ID is suppressed: "Private" is displayed.
HiPath 8000 functions Step by Step Temporarily activating anonymous calling for the next call If your service personnel activated caller ID transmission for your phone, you can deactivate this setting for the next call as follows: ^ Lift the handset. j Enter the code, for example, *68 (contact your service personnel). Z Wait until you hear the confirmation tone. j Dial the phone number of the party you want to contact. Caller ID transmission is reactivated after this call.
HiPath 8000 functions Step by Step Creating a list for selective calls For call acceptance You can create a list of the phone numbers from which you are willing to accept calls (also known as a selection list). Your service personnel know how long this list may be in the System used on site in your facility. A connection is set up if a caller’s phone number matches a number in the selection list.
HiPath 8000 functions Step by Step For call rejection As for selective call acceptance, you can create a selection list with the phone numbers of parties from whom you are not willing to accept calls. Your service personnel know how long this list may be in the System used on site in your facility. A call is not connected if the caller’s phone number matches a number in the selection list; the caller is notified that the called party rejects calls from this number.
HiPath 8000 functions Step by Step Anonymous calls Rejecting You can reject all calls from parties that activated a data protection feature (for example, caller ID suppression) to prevent their phone number from being transmitted. In this case, you are not informed that a call was rejected. ^ Lift the handset. j Enter the code, for example, *77 (contact your service personnel).
HiPath 8000 functions Step by Step Using abbreviated dialing Abbreviated dialing gives you access to a central list of frequently dialed phone numbers. Single-key abbreviated dialing This function lets you dial frequently dialed numbers faster by simply pressing a numerical key. You can enter eight phone numbers in this list. This list is managed by the service personnel. ^ Lift the handset.
HiPath 8000 functions Step by Step Hunt group functions To ensure optimum handling of specific calls, your telephone can be assigned to a pickup group Æ page 50 and/or a hunt group. Your service personnel can incorporate multiple telephones in a hunt group. If your telephone is assigned to a hunt group, HiPath 8000 forwards calls for the members of your group in accordance with specific rules defined by your service personnel.
HiPath 8000 functions Step by Step Marking the last line in the hunt group chain Sets the "stop hunt" line in the hunt group chain. The system will stop looking for a free line in the hunt group chain after it reaches this line. Activating ^ Lift the handset. j Enter the code, for example, *97 (contact your service personnel). Z Wait until you hear the confirmation tone. Deactivating Unmark the line as the end of the hunt group chain. ^ Lift the handset.
Individual phone configuration Step by Step Individual phone configuration Display Adjusting the display to a comfortable reading angle You can swivel the display unit. Adjust the display unit so that you can clearly read the screen. Setting contrast You can adjust the display contrast on your OpenStage 80 to suit the lighting conditions in your work environment. z You can also make this setting via the Web interface (Æ page 184). v Press the key shown until the "Settings" tab is active.
Individual phone configuration Step by Step Duration for idle mode Set the duration for which the OpenStage should be idle before automatically switching to idle mode. z You can also configure this setting via the Web interface Æ page 184. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Display Select and confirm the option shown. Inactivity delay (mins) Select 30 Confirm[1].
Individual phone configuration Step by Step Screensaver Activate a screensaver for the telephone idle state. z You can also configure this setting via the Web interface Æ page 184. Activating the screensaver Prerequisite: Your service personnel have loaded pictures to the OpenStage. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Screensaver Select and confirm the option shown.
Individual phone configuration Step by Step Setting the fade time for the screensaver Set the intervals at which the screensaver images change here. The following fade times are possible: • 5 seconds • 10 seconds • 20 seconds • 30 seconds • 60 seconds v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Screensaver Select and confirm the option shown.
Individual phone configuration Step by Step Appearance Select your preferred appearance for the menu display here. For sample display themes, see Æ page 26. z You can also configure this setting via the Web interface Æ page 184. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Display Select and confirm the option shown. Display theme Select the option shown.
Individual phone configuration Step by Step Lamp brightness for TouchSlider Adjust the brightness of the TouchSlider Æ page 18 by choosing one of the six settings available. z You can also configure this setting via the Web interface Æ page 184. v Press the key shown until the "Settings" tab is active. User Select and confirm the option shown. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Display Select and confirm the option shown.
Individual phone configuration Step by Step Setting TouchGuide sensitivity (V1 R4.x or higher) Adjust the sensitivity of the TouchGuide Æ page 20 by choosing one of the four settings available. z You can also configure this setting via the Web interface Æ page 184. v Press the key shown until the "Settings" tab is active. User Select and confirm the option shown. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Display Select and confirm the option shown.
Individual phone configuration Step by Step Contrast for key modules If you have connected an OpenStage Key Module, you can adjust the key label contrast to suit your ambient lighting. z You can also configure this setting via the Web interface Æ page 184. v Press the key shown until the "Settings" tab is active. User Select and confirm the option shown. Phone Select and confirm the option shown. Display Select and confirm the option shown. Key mod. contrast Select the option shown. Confirm.
Individual phone configuration Step by Step Date and time You can choose the date and time display here. You can also configure this setting via the Web interface Æ page 184. You must set the date and time manually if your phone is not connected to an (S)NTP server. Setting the time v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Date and time Confirm. Time Select and confirm the option shown. j Enter and confirm the time.
Individual phone configuration Step by Step Time display format z You can also configure this setting via the Web interface Æ page 184. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Locality Select and confirm the option shown. Time format Select and confirm the option shown. 24 Stunden Select and confirm the time format (12- or 24-hour display) in the context menu. Save & Exit Select and confirm the option shown.
Individual phone configuration Step by Step Setting daylight saving time z You can also configure this setting via the Web interface Æ page 184. Prerequisite: Auto DST is deactivated Æ page 152. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Date and time Select and confirm the option shown. Daylight saving Select and confirm the option shown. Yes Select and confirm the option shown in the context menu.
Individual phone configuration Step by Step Setting the difference between daylight saving and standard time Prerequisite: Auto DST is deactivated Æ page 152. Enter the difference to be used for daylight saving time. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Date and time Select and confirm the option shown. Difference (mins) Select and confirm the option shown.
Individual phone configuration Step by Step Audio Optimize the audio settings on your OpenStage for your environment and according to your personal requirements. Volumes Set the volume here, for instance, for the loudspeaker, handset or headset. Use the TouchSlider to adjust the current volume settings Æ page 18.
Individual phone configuration Step by Step i Confirm. Save & Exit Select and confirm the option shown. Settings Room character To ensure that the other party can hear you properly in speakerphone mode, you can adjust the phone to the room acoustics by choosing one of the following room character conditions: • Normal • Echoing • Muffled z You can also configure this setting via the Web interface Æ page 184. v Press the key shown until the "Settings" tab is active. User Confirm. if nec.
Individual phone configuration Step by Step Ringer melody z You can also configure this setting via the Web interface Æ page 184. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Audio Select and confirm the option shown. Settings Select and confirm the option shown. Ringer melody Select the option shown. 4 Select and confirm the ringer melody you want (1 - 8) in the context menu (for instance, 4).
Individual phone configuration Step by Step The following values are available in the list: • 1.0 sec. ON, 4.0 sec. OFF • 1.0 sec. ON, 2.0 sec. OFF • 0.7 sec. ON, 0.7 sec. OFF Save & Exit Select and confirm the option shown. Ringer file Select your preferred ringtone from the available audio files. To upload your own files in ".mp3" or ".wav" format, please contact your service personnel. z You can also configure this setting via the Web interface Æ page 184.
Individual phone configuration Step by Step Country setting for speakerphone mode Enter the country setting you prefer for speakerphone mode here Æ page 48. z You can also configure this setting via the Web interface Æ page 184. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Audio Select and confirm the option shown. Settings Select and confirm the option shown. Open listening Select the option shown.
Individual phone configuration Step by Step Nonsecure voice communication tone and message (R4.4) Use this option to activate an alerting tone that you hear when a nonsecure voice connection is set up to the party you are currently talking to. The message "Call not encrypted" also appears. Prerequisite: Secure connection setup is the preference set by your service personnel. z You can also configure this setting via the Web interface Æ page 184. v Press the key shown until the "Settings" tab is active.
Individual phone configuration Step by Step Setting the language and country Display language z You can also configure this setting via the Web interface Æ page 184. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Locality Select and confirm the option shown. Language Select the option shown. Deutsch Select and confirm the language[1] in the context menu. Save & Exit Select and confirm the option shown.
Individual phone configuration Step by Step Country-specific setting Adapt your phone settings to suit the country-specific conditions (for example, transmission parameters). z You can also configure this setting via the Web interface Æ page 184. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Locality Select and confirm the option shown. Country Select the option shown.
Individual phone configuration Step by Step Bluetooth Activating and deactivating Bluetooth z You can also configure this setting via the Web interface Æ page 184. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Bluetooth Select and confirm the option shown. Configuration Select and confirm the option shown. The Bluetooth settings dialog is selected.
Individual phone configuration Step by Step Open Bluetooth discoverability You can use this function to set whether or not your OpenStage should be transparent to other Bluetooth devices when operating in Bluetooth mode. z You can also configure this setting via the Web interface Æ page 184. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown.
Individual phone configuration Step by Step Bluetooth name for your OpenStage Here you can determine which name your OpenStage should use to register at other Bluetooth devices. z You can also configure this setting via the Web interface Æ page 184. By factory default, the Bluetooth name is: OpenStage [MAC address of your telephone]. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown.
Individual phone configuration Step by Step Configuring pairing settings Pairing is used for checking the access authorization of a Bluetooth device in a Bluetooth network. During the pairing process, a 128-bit connection key is created. This is used for subsequent identification. You can specify whether pairing should be Automatic, occur after a Prompt or not at all. z You can also configure this setting via the Web interface Æ page 184.
Individual phone configuration Step by Step Entering the pairing PIN The personal identification number (PIN) contains at least four alphanumeric characters. This PIN is used for securely pairing Bluetooth devices with your OpenStage. z You can also configure this setting via the Web interface Æ page 184. v Press the key shown until the application’s "Settings" tab is active. User Select and confirm the option shown. if nec. j Enter and confirm the user password.
Individual phone configuration Step by Step Managing Bluetooth devices The following functions are available in the Bluetooth pairing manager: • Add a Bluetooth device • Delete Bluetooth device list • Connect or disconnect paired Bluetooth devices • Remove single Bluetooth devices from the list • Rename Bluetooth devices in the list z You can also configure this setting via the Web interface Æ page 184. Adding a Bluetooth device v Press the key shown until the application’s "Settings" tab is active.
Individual phone configuration Step by Step Deleting all Bluetooth devices from the list You can delete the whole list if, for example, the devices are no longer in the area. v Press the key shown until the application’s "Settings" tab is active. User Select and confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Bluetooth Select and confirm the option shown. Paired devices Select and confirm the option shown.
Individual phone configuration Step by Step Connecting/disconnecting a Bluetooth device Prerequisite: At least one Bluetooth device is listed. v Press the key shown until the application’s "Settings" tab is active. User Select and confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Bluetooth Select and confirm the option shown. Paired devices Select and confirm the option shown.
Individual phone configuration Step by Step Deleting a Bluetooth device from the list You can delete a single Bluetooth device from the list if, for example, it will be away from the area for an indefinite period. v Press the key shown until the application’s "Settings" tab is active. User Select and confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Bluetooth Select and confirm the option shown.
Individual phone configuration Step by Step Renaming a Bluetooth device in the list A Bluetooth device is entered in the list with the name set in the device. This is often the device type. You can change this logon name. v Press the key shown until the application’s "Settings" tab is active. User Select and confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Bluetooth Select and confirm the option shown.
Individual phone configuration Step by Step Blacklist for Bluetooth devices The blacklist contains Bluetooth devices to which your OpenStage should not connect. Adding a Bluetooth device v Press the key shown until the application’s "Settings" tab is active. User Select and confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Bluetooth Select and confirm the option shown. Blacklist Select and confirm the option shown.
Individual phone configuration Step by Step Removing a Bluetooth device from the blacklist v Press the key shown until the application’s "Settings" tab is active. User Select and confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Bluetooth Select and confirm the option shown. Blacklist Select and confirm the option shown. The dialog Bluetooth blacklist editor is selected.
Individual phone configuration Step by Step Network information This overview in the user area of the Service menu provides you with information about the IP address of the phone and the HTML address of the Web interface. It also provides real-time data about the network activity of the phone. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Network information Select and confirm the option shown.
Bluetooth Step by Step Bluetooth Bluetooth is an open standard for high-performance technology and allows wireless communication between PCs, PDAs, and mobile telephones. In contrast to infrared connections, Bluetooth does not require a visual contact for communication purposes and can be used over distances of up to 10 meters. To exchange data between Bluetooth-enabled devices, the devices need to undergo a once-off discovery procedure.
Bluetooth Step by Step Transferring contacts The Bluetooth function on your OpenStage allows you to transfer contacts in vCard format (file extension: .vcf) from other Bluetooth devices to your OpenStage and save them in the phonebook. You can also send phonebook entries as vCards to other Bluetooth-enabled devices. Due to the diverse range of PCs, mobile telephones and PDA devices currently available, we are unable to provide universal instructions on how to transfer vCARD files in this manual.
Bluetooth Step by Step Sending a vCard Prerequisite: The Bluetooth connection is configured between your OpenStage and one other device Æ page 161. A vCard file is saved on the OpenStage. Search the phonebook for the entry you wish to send. u Press the key shown. Niels, Bohr Select a phonebook entry. Send Select and confirm the option shown in the context menu. The "Send vCard via Bluetooth" dialog is displayed. Sending to a paired device Paired devices Select.
Bluetooth Step by Step Using a Bluetooth headset You can connect a commercial Bluetooth headset to your OpenStage 40. Connecting the Bluetooth headset Prerequisite: The Bluetooth function on your OpenStage is activated Æ page 161. v Press the key shown until the application’s "Settings" tab is active. User Select and confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Bluetooth Select and confirm the option shown.
Bluetooth Step by Step Connecting a Bluetooth headset to OpenStage The Bluetooth headset must now be connected to the OpenStage 40. Jabra BT500 Select the Bluetooth headset in the list. Connect Select and confirm the option shown in the context menu. The connection is immediately established and the headset is ready for operation. Testing a Bluetooth headset o Press the key shown. You should now hear the on-hook signal in the headset. j Enter the station number.
Backup/restore (V1 R3.x) Step by Step Backup/restore (V1 R3.x) Backups are usually made to a USB mass storage device and contain user-specific data.
Backup/restore (V1 R3.x) Step by Step Saving user data v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Backup/Restore Select and confirm the option shown. Creating a new backup Options Select and confirm the option shown. New{1} Select and confirm the option shown in the context menu. Replacing an existing backup 17.08.07 14:42 August 3770 Select and confirm the backup available.
Backup/restore (V1 R3.x) Step by Step Restoring user data v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Backup/Restore Select and confirm the option shown. 17.08.07 14:42 August 3770 Select and confirm the backup you want. restore Select and confirm the option shown. Backup password Select and confirm the option shown. j Enter and confirm the backup password.
Backup/restore (V1 R3.x) Step by Step If you want to activate the phonebook’s Restore, for instance, then: Phone book Select the option shown. Restore Select and confirm the option shown in the context menu. The restore operation can begin once you have activated all the options you want: Restore selected Select and confirm the option shown. The following message appears when the procedure is finished: Restore successfully completed.
Backup/restore (V1 R3.x) Step by Step Displaying and checking backups on USB media Check which backups are stored on the medium. v Press the key shown until the "Settings" tab is active. User Confirm. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Backup/Restore Select and confirm the option shown. 17.08.07 14:42 August 3770 Select the backup you want and confirm it to check the settings.
Web interface (WBM) Web interface (WBM) You can configure a number of settings for your phone via the Web interface. Communication is via a secure HTTPS connection. Calling up the Web interface For more information on the IP address, the Web interface address, and how to connect the telephone to the network, refer to the section entitled "Network information" Æ page 173.
Web interface (WBM) User pages The Web interface homepage opens once you have entered and confirmed the phone’s IP address: User menu User selection Phone information User login Highlighted entry (current page) Menu heading Menu entry 1. Click a menu heading to display the individual menu entries. Click the menu heading again to close the menu. 2. Click a menu entry to open the corresponding form. 3. Make the desired changes. 4. Click the corresponding button to save or discard your changes.
Web interface (WBM) User menu All settings that you can make via the Web interface’s user menu can also be made via the phone’s user menu Æ page 43.
Web interface (WBM) – Handling – Allow call waiting V Æ page 79 – Allow DND V Æ page 118 – CTI calls – Allow auto-answer V Æ page 83 – Allow beep on auto-answer V Æ page 83 – Allow auto-reconnect V Æ page 84 – Allow beep on auto-reconnect V Æ page 84 – Connected calls – Allow call transfer V Æ page 81 – Allow call joining V Æ page 56 – Allow exit conference V Æ page 91 – Allow hold reminder V Æ page 75 – Hold reminder delay (minutes) V Æ page 76 – Allow music on hold V Æ page 76 – Allow conferences V Æ page
Web interface (WBM) Phone – Display settings – Levels – Contrast V Æ page 141 – Slider brightness V Æ page 146 – Key module contrast V Æ page 148 – TouchGuide Settings V Æ page 147 – Miscellaneous – Inactivity delay V Æ page 142 – Display theme V Æ page 145 – Screensaver – Screensaver enabled V Æ page 146 – Screensaver transition delay V Æ page 144 – Program keys – Normal – Edit V Æ page 67 – Shifted – Edit V Æ page 67 – Key Module 1 (if available such as Program keys) – Key Module 2 (if available such as P
Fixing problems Fixing problems Caring for your telephone • • • • Never allow the telephone to come into contact with coloring, oily or aggressive agents. Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. If the telephone is very dirty, clean it with a diluted neutral cleaner containing surfactants, such as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only).
Index Index Symbols "Overview" tab .......................................... 104 A Accepting calls multi-line .................................................. 94 Administration ............................................ 45 Alerts ............................................................ 73 Application tab ............................................ 26 Applications .......................................... 33, 45 activating an application ........................ 33 opening the context menu ......
Index H Help function .............................................. 45 HiPath 8000 .............................................. 128 abbreviated dialing single-key abbreviated dialing ........ 138 two-key abbreviated dialing ............ 138 accepting anonymous calls ................ 137 call forwarding ...................................... 129 call tracing .............................................. 138 feature toggle key ................................ 128 functions ................................
Index R Redial ........................................................... 52 Redialing multi-line .................................................. 96 Repdial keys ................................................ 85 Ring delay .................................................. 103 Ringer off ................................................... 116 Rollover ...................................................... 105 S Safety precautions ....................................... 2 Screensaver ..................
Reference No.: A31003-O1010-U102-8-7619 Communication for the open minded Siemens Enterprise Communications www.siemens.com/open © Siemens Enterprise Communications GmbH & Co. KG Hofmannstr. 51, D-81359 München The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products.
