Documentation HiPath 8000 OpenStage 20, OpenStage 40, OpenStage 60, OpenStage 80 Administration Manual A31003-O1010-M100-9-76A9 Communication for the open minded Siemens Enterprise Communications www.siemens.
bkTOC.fm Nur für den internen Gebrauch Content Content 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1 Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2 Maintenance Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.3 Product Identification . . . . . . . . . . . . . . . . . . . . . . .
bkTOC.fm Content Nur für den internen Gebrauch 3.3 IP Network Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.3.1 Quality of Service (QoS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.3.1.1 Layer 2 / 802.1p . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.3.1.2 Layer 3 / Diffserv . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
bkTOC.fm Nur für den internen Gebrauch Content 3.6.6 System Based Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54 3.6.7 Server Based Features (V1R3.x upwards) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54 3.6.8 uaCSTA Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-55 3.6.9 Local Menu Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
bkTOC.fm Content Nur für den internen Gebrauch 3.12.3 Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.13 Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.13.1 XML Applications (OpenStage 60/80 with V1R3.x upwards) . . . . . . . . . . . . . . 3.13.1.1 Basic Setup/Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.13.1.
bkTOC.fm Nur für den internen Gebrauch Content 3.17.9 Remote Tracing - Syslog (V1R4.x upwards) . . . . . . . . . . . . . . . . . . . . . . . . . . 3-145 3.17.10 Test Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-146 3.18 Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-147 4 Examples and HowTos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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uebersicht.fm Overview Important Notes 1 Overview 1.1 Important Notes Do not operate the equipment in environments where there is a danger of explosions. Q For safety reasons the phone should only be operating using the supplied plug in power unit. Use only original Siemens accessories! Using other accessories may be dangerous, and will invalidate the warranty, extended manufacturer’s liability and the CE mark. Never open the telephone or add-on equipment.
uebersicht.fm Overview Maintenance Notes 1.2 Maintenance Notes Do not operate the telephone in environments where there is a danger of explosions. Use only original Siemens accessories. Using other accessories may be dangerous, and will invalidate the warranty and the CE mark. Never open the telephone or a key module. If you encounter any problems, contact System Support. 1.3 Product Identification 1.
uebersicht.fm Overview The OpenStage Family 1.6 The OpenStage Family 1.6.
uebersicht.fm Overview The OpenStage Family 1.6.2 OpenStage 40 1 The Handset lets you pick up and dial calls in the usual manner. 2 The Graphics Display provides intuitive support for telephone operation. 3 The user-friendly Application Keys provide easy access to your telephone’s applications. 4 With the TouchGuide, the user/administrator can navigate in the various phone functions, applications, and configuration menus.
uebersicht.fm Overview The OpenStage Family 5 You can customize your telephone in line with your personal needs by assigning individual phone numbers and functions to the Program Keys. 6 Press the Function Keys to access frequently used telephony functions. 7 The Audio Keys let you optimize the audio settings on your telephone. 8 Inbound calls are visually signaled on the Call Display. 9 The Keypad is used for entering phone numbers and text.
uebersicht.fm Overview Administration Interfaces 1.6.3 OpenStage 20 2 1 3 5 4 6 1 The Handset lets you pick up and dial calls in the usual manner. 2 The Display provides intuitive support for telephone operation. 3 The user-friendly Application Keys provide easy access to your telephone’s applications. 4 Press the Function Keys to access frequently used telephony functions.
uebersicht.fm Overview Administration Interfaces 1.7.2 DLS Service (Deployment Service) The Deployment Service (DLS) is a HiPath Management application for administering phones and soft clients in both HiPath and non-HiPath networks. It has a Java-supported, web-based user interface, which runs on an internet browser. For further information, please refer to the Deployment Service Administration Guide. 1.7.3 Local Phone Menu This method provides direct configuration of an the OpenStage phone.
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inbetriebnahme.fm Startup Prerequisites 2 Startup 2.1 Prerequisites The OpenStage phone acts as an endpoint client on an IP telephony network, and has the following network requirements: • An Ethernet connection to a network with SIP clients and servers. 7 • • • • Only use switches in the LAN, to which the OpenStage phone is connected. An operation at hubs can cause serious malfunctions in the hub and in the whole network. HiPath 8000 server. An FTP Server for file transfer, e. g.
inbetriebnahme.fm Startup Assembling and Installing the Phone 2.2 Assembling and Installing the Phone 2.2.1 Shipment • • • • • Phone Handset Handset cable Subpackage: • Document "Information and Important Operating Procedures" • Emergency number sticker Emergency Number Sticker 2.2.
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inbetriebnahme.fm Startup Assembling and Installing the Phone 2.2.3 1. Assembly Handset Insert the plug on the long end of the handset cable into the jack on the base of the telephone and press the cable into the groove provided for it. Next, insert the plug on the short end of the handset cable into the jack on the handset. 2.
inbetriebnahme.fm Startup Assembling and Installing the Phone 2.2.4 1. Connecting the Phone Plug the LAN cable into the connector at the bottom of the telephone and connect the cable to the LAN resp. switch. If PoE (Power over Ethernet) is to be used, the PSE (Power Sourcing Equipment) must meet the IEEE 802.3af specification.
inbetriebnahme.fm Startup Assembling and Installing the Phone 3. If applicable, connect the following optional jacks: • LAN connection to PC • Headset (accessory) • Connection to add-on device (accessory) • • 2-6 Connection to external keyboard (accessory) USB master for connection to a USB device (e. g. accessory USB Acoustic Adapter) 7 To prevent damage on the OpenStage phone, connect an USB stick using the adapter cable C39195-Z7704-A5.
inbetriebnahme.fm Startup Quick Start 2.3 Quick Start This section describes a typical case: the setup of an OpenStage endpoint in an environment using a DHCP server and the web interface. For different scenarios, cross-references to the corresponding section of the administration chapter are given. > Alternatively, the DLS (Deployment Service) administration tool can be used.
inbetriebnahme.fm Startup Quick Start 2. Click on the tab "Administrator Pages". In the dialog box, enter the admin password: 3. The administration main page opens. The left column contains the menu tree. If you click on an item which is printed in normal style, the corresponding dialog opens in the center of the page. If you click on an item printed in bold letters, a sub-menu opens in the right column. 2.3.
inbetriebnahme.fm Startup Quick Start 4. In the left column, select System > System Identity to open the "System Identity" dialog. Enter the terminal number, i. e. the SIP name / phone number.
inbetriebnahme.fm Startup Quick Start 2.3.3 Basic Network Configuration For basic functionality, DHCP must provide the following parameters: • IP Address: IP Address for the phone. • Subnet Mask (option #1): Subnet mask of the phone. • Default Route (option #3 "Router"): IP Address of the default gateway which is used for connections beyond the subnet. • DNS IP Addresses (option #6 "Domain Server"): IP Addresses of the primary and secondary DNS servers. If no DHCP server is present, see Section 3.3.
inbetriebnahme.fm Startup Quick Start 2.3.6 Extended Network Configuration To have constant access to network subscribers of other domains, you can enter a total of two more network destinations. For each further domain/subnet you wish to use, IP addresses for the domain and gateway, and a subnet mask must be entered. The option’s name and code are as follows: • option #33 "Static Routing Table" For manual configuration of specific/static routing see Section 3.3.5, “Specific IP Routing”.
inbetriebnahme.fm Startup Quick Start 2.3.7.1 Using a Vendor Class It is recommended to define a vendor class on the DHCP server, thus enabling server and phone to exchange vendor-specific data exclusively. The data is disclosed from other clients. In the following, the configuration of vendor classes is explained both for a Windows DHCP Server and for Unix/Linux.
inbetriebnahme.fm Startup Quick Start 4. Press Add... to define a new vendor class. 5. Enter "OptiIpPhone" as Display name and give a description of this class. Provide the class name proper by setting the cursor underneath ASCII and typing "OptiIpPhone". The binary value is displayed simultaneously. Click OK to apply the changes. The new vendor class now appears in the list: 6. Exit the window with Close.
inbetriebnahme.fm Startup Quick Start 7. In the DHCP console menu, right-click the DHCP server in question and select Set Predefined Options from the context menu. 8. In the dialog, select the previously defined OptiIpPhone class and click on Add... to add a new option. (If the workaround for a pre-SP2 Windows 2003 Server has been applied, the first option will be there already.
inbetriebnahme.fm Startup Quick Start 9. In the following dialog, specify the option type as follows. (If the workaround for a pre-SP2 Windows 2003 Server has been applied, the option type dialog will be skipped for the first option.) • Name: Free text, e. g. "OptiIpPhone element 01". • Data type: "String". • Code: "1". • Description: Free text, e. g. "tag 1 for OptiIpPhone class". Click OK to return to the previous window. 10. The newly created option is displayed now.
inbetriebnahme.fm Startup Quick Start 11. If the VLAN is to be provided by DHCP: Repeat step 7 and 8, and then specify the option type as follows. If you want to proceed to the configuration of the DLS address, continue with step 13. • Name: Free text, e. g. "OptiIpPhone element 02" • Data type: "Long" • Code: "2" • Description: Free text, e. g. "tag 2 for OptiIpPhone class". Click OK to return to the previous window. 12. The newly created option is displayed now.
inbetriebnahme.fm Startup Quick Start 13. If the DLS address is to be provided by DHCP: Repeat step 7 and 8, and then specify the option type as follows. • Name: Free text, e. g. "OptiIpPhone element 03". • Data type: "String". • Code: "3". • Description: Free text, e. g. "tag 3 for OptiIpPhone class". Click OK to return to the previous window. 14. The newly created option is displayed now.
inbetriebnahme.fm Startup Quick Start 15. To define a scope, select the DHCP server in question, and then Scope, and right-click Scope Options. Select Configure Options... in the context menu. 16. Select the Advanced tab. Under Vendor class, select the class that you previously defined (OptiIpPhone) and, under User class, select Default User Class. Activate the check boxes for the options that you want to assign to the scope (in the example, 001, 002, and 003). Click OK.
inbetriebnahme.fm Startup Quick Start 17. The DHCP console now shows the information that will be transmitted to the corresponding workpoints. Information from the Standard vendor is transmitted to all clients, whereas information from the OptiIpPhone vendor is transmitted only to the clients (workpoints) in this vendor class.
inbetriebnahme.fm Startup Quick Start Setup using a DHCP server on Unix/Linux The following snippet from a DHCP configuration file (usually dhcpd.conf) shows how to set up a configuration using a vendor class and the "vendor-encapsulated-options" option.
inbetriebnahme.fm Startup Quick Start The following example shows a VLAN ID with the decimal value "10". Providing : Code Length VLAN ID 2 4 0 0 1 0 02 04 00 00 00 0A Table 2-3 For manual configuration of the VLAN ID see Section 3.2.2.2, “Manual configuration of a VLAN ID”.
inbetriebnahme.fm Startup Quick Start 3. Enter tag 1, that is the vendor tag. 4. If the VLAN ID is to be provided by DHCP: Enter the hexadecimal value in Data entry. Providing the length is not required here, as the VLAN ID is always 4 Bytes long. In the example, the VLAN ID is 10 (Hex: 2A).
inbetriebnahme.fm Startup Quick Start 5. If the DLS address is to be provided by DHCP: Enter the DLS address in the Value field, using the following format: :://: > For ensuring proper functionality, the port number should not be followed by any character. In the example, the DLS address is "sdlp://192.168.3.30:18443". Note that the screenshot also shows the VLAN ID described in step 4. Click OK.
inbetriebnahme.fm Startup Quick Start 6. The DHCP console now shows the information that will be transmitted to the corresponding workpoints.
inbetriebnahme.fm Startup Quick Start 2.3.8 Registering at the HiPath 8000 For registration at the HiPath 8000 SIP server, a SIP user ID and passwort must be provided by the phone. The following procedure describes the configuration using the web interface (see Section 2.3.1, “Access the Web Interface (WBM)”; if the web interface is not applicable, please refer to Section 3.5.6, “Authenticated Registration”): 1. In the administration menu, select System > Registration. The "Registration" dialog opens.
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administration.fm Administration Access via Local Phone 3 Administration This chapter describes the configuration of every parameter available on the OpenStage phones. For access via the local phone menu, see the following; for access using the web interface, please refer to Section 2.3.1, “Access the Web Interface (WBM)”. 3.1 Access via Local Phone > The data entered in input fields is parsed and controlled by the phone. Thus, data is accepted only if it complies to the value range. 1.
administration.fm Administration Access via Local Phone 3. Navigate within the Administration Menu OpenStage 60/80 Use the TouchGuide to navigate and execute administrative actions in the administration menu.
administration.fm Administration Access via Local Phone OpenStage 20 Use the 3-way Navigator to navigate and execute administrative actions in the administration menu. Press the mkey briefly: - scroll up Hold down: - scroll to top of list Press the i key: - confirm entries - perform an action Press the l key briefly: - scroll down Hold down: - scroll to end of list 4.
administration.fm Administration Access via Local Phone OpenStage 60/80 If a parameter is set by entering a number or character data, the onscreen keypad is used. Press the i key to enter the editor. Within the editor, solely use the key numbers or the Sensor Wheel for selecting numbers, characters, or groups of characters. The h key deletes one character in the input field, and the g key moves the cursor to the OK field.
administration.fm Administration LAN Settings 3.2 LAN Settings 3.2.1 LAN Port Settings The OpenStage phone provides an integrated switch which connects the LAN, the phone itself and a PC port. By default, the switch will auto negotiate transfer rate (10/100 Mb/s, 1000 Mb/s with OpenStage 60/80 G) and duplex method (full or half duplex) with whatever equipment is connected. Optionally, the required transfer rate and duplex mode can be specified manually using the LAN port speed parameter.
administration.fm Administration LAN Settings • PC port autoMDIX: Switches between MDI and MDI-X automatically. Value range: "On", "Off". Default: "Off".
administration.fm Administration LAN Settings 3.2.2 VLAN VLAN (Virtual Local Area Network) is a technology that allows network administrators to partition one physical network into a set of virtual networks (or broadcast domains). Physically partitioning the LAN into separate VLANs allows a network administrator to build a more robust network infrastructure. A good example is a separation of the data and voice networks into data and voice VLANs.
administration.fm Administration LAN Settings 3.2.2.1 Automatic VLAN discovery (DHCP) To automatically discover a VLAN ID using DHCP, the phone must be configured as DHCP enabled, and VLAN discovery mode must be set to "DHCP". The DHCP server must be configured to supply the Vendor Unique Option in the correct Siemens VLAN over DHCP format. If a phone configured for VLAN discovery by DHCP fails to discover its VLAN, it will proceed to configure itself from the DHCP within the non-tagged LAN.
administration.fm Administration LAN Settings 3.2.2.2 Manual configuration of a VLAN ID To configure layer 2 VLAN and QoS manually, first make shure that QoS layer 2 and 3 are configured as described in Section 3.3.1, “Quality of Service (QoS)”, and VLAN discovery is set to "Manual" (see Section 3.2.2.1, “Automatic VLAN discovery (DHCP)”). Then, the phone must be provided with a VLAN ID between 1 and 4095.
administration.fm Administration IP Network Parameters 3.3 IP Network Parameters 3.3.1 Quality of Service (QoS) The QoS technology based on layer 2 and the two QoS technologies Diffserv and TOS/IP Precedence based on layer 3 are allowing the VoIP application to request and receive predictable service levels in terms of data throughput capacity (bandwidth), latency variations (jitter), and delay. 3.3.1.1 Layer 2 / 802.1p QoS on layer 2 is using 3 Bits in the 802.
administration.fm Administration IP Network Parameters Administration via WBM Network > QoS Administration via Local Phone | --- Administration | --- Network | --- QoS | --- Service |--- Layer 2 |--- Layer 2 voice |--- Layer 2 signalling |--- Layer 2 default 3.3.1.2 Layer 3 / Diffserv Diffserv assigns a class of service to an IP packet by adding an entry in the IP header. Traffic flows are classified into 3 per-hop behavior groups: 1.
administration.fm Administration IP Network Parameters Three drop levels Y are reserved for AFXY: AFX1 (low drop probability), AFX2 and AFX3 (High drop probability). In the case of low drop level, packets are buffered over an extended period in the case of high drop level, packets are promptly rejected if they cannot be forwarded. Data required • • • Layer 3: Activates or deactivates QoS on layer 3. Value range: "Yes", "No". Default: "Yes".
administration.fm Administration IP Network Parameters 3.3.2 Use DHCP If this parameter is set to "Yes", the phone will search for a DHCP server on startup and try to obtain IP data and further configuration parameters from that central server. If no DHCP server is available in the IP network, please deactivate this option. In this case, the IP address, subnet mask and default gateway/route must be defined manually. > The change will only have effect if you restart the phone.
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administration.fm Administration IP Network Parameters 3.3.3 IP Address - Manual Configuration If not provided by DHCP dynamically, the phone’s IP address and subnet mask must be specified manually. Data required • • IP address: used for addressing the phone. Subnet mask: subnet mask that is needed for the subnet in use.
administration.fm Administration IP Network Parameters 3.3.4 Default Route/Gateway If not provided by DHCP dynamically (see Section 3.3.2, “Use DHCP”), enter the IP address of the router that links your IP network to other networks. If the value was assigned by DHCP, it can only be read. > The change will only have effect if you restart the phone.
administration.fm Administration IP Network Parameters 3.3.5 Specific IP Routing To have constant access to network subscribers of other domains, you can enter a total of two more network destinations, in addition to the default route/gateway. This is useful if the LAN has more than one router or if the LAN is divided into subnets. Data required • • • Route 1/2 IP address: IP address of the selected route. Route 1/2 gateway: IP address of the gateway for the selected route.
administration.fm Administration IP Network Parameters 3.3.6 DNS The main task of the domain name system (DNS) is to translate domain names to IP addresses. For some features and functions of the OpenStage phone, it is necessary to configure the DNS domain the phone belongs to, as well as the nameservers needed for DNS resolving. 3.3.6.1 DNS Domain Name This is the name of the phone’s local domain.
administration.fm Administration IP Network Parameters 3.3.6.2 DNS Servers If not provided by DHCP automatically, a primary and a secondary DNS server can be configured. Data required • • Primary DNS: IP address of the primary DNS server. Secondary DNS: IP address of the secondary DNS server.
administration.fm Administration IP Network Parameters 3.3.7 Configuration & Update Service (DLS) The Deployment Service (DLS) is a HiPath Management application for administering workpoints in both HiPath and non-HiPath networks. Amongst the most important features are: security (e.g. PSS generation and distribution within an SRTP security domain), mobility for optiPoint and OpenStage SIP phones, software deployment, plug&play support, as well as error and activity logging. DLS address, i.e.
administration.fm Administration IP Network Parameters Administration via Local Phone |--- Administration |--- Network |--- Update Service (DLS) |--- DLS address |--- DLS port |--- Contact gap |--- Security status 3.3.8 SNMP The Simple Network Management Protocol is used by network management systems for monitoring network-attached devices for conditions that warrant administrative attention. An SNMP manager surveys and, if needed, configures several SNMP elements, e.g. VoIP phones.
administration.fm Administration IP Network Parameters Data required • • • • • • • • • • • • • • • • Trap sending enabled: Enables or disables the sending of a TRAP message to the SNMP manager. Value range: "Yes", "No". Default: "No". Trap destination: IP address or hostname of the SNMP manager that receives traps. Trap destination port: Port on which the SNMP manager is receiving TRAP messages. Default: 162. Trap community: SNMP community string for the SNMP manager receiving TRAP messages.
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administration.fm Administration Speech Encryption (V1R4.x upwards) 3.4 Speech Encryption (V1R4.x upwards) With software version V1R4.x or higher, secure speech transmission via SRTP is possible. If Use secure calls is activated, the encryption of outgoing calls is enabled, and the phone is capable of receiving encrypted calls. An icon in the call view tells the user whether a call is secure or not. If an active call changes from secure to insecure, e. g.
administration.fm Administration System Settings 3.5 System Settings 3.5.1 Terminal and User Identity 3.5.1.1 Terminal Identity Within a SIP environment, both Terminal Number and Terminal Name may serve as a phone number. The values are used in the userinfo part of SIP URIs. In order to register with a SIP registrar, the phone sends REGISTER messages to the registrar containing the contents of Terminal number Data required • • Terminal number: Number to be registered at the SIP registrar.
administration.fm Administration System Settings 3.5.1.2 Display Identity If an individual name oder number is entered as Display identity, and Enable ID is activated, it is displayed in the phone’s status bar instead of the Terminal number or Terminal name.
administration.fm Administration System Settings 3.5.2 Emergency and Voice Mail It is important to have an Emergency number configured. If the phone is locked, a clickable area for making an emergency call is created. If a mailbox located at a remote server shall be used, its Voice mail number must be entered. Administration via WBM (V1R2.x) System > Features > Configuration Administration via WBM (V1R3.
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administration.fm Administration System Settings 3.5.3 Pixel Saver (OpenStage 40/60/80) After the phone has beeen incative within a specified timespan, the display backlight is switched off. The length of the timespan ranges from 2 hours to 8 hours.
administration.fm Administration System Settings 3.5.4 Date and Time If the DHCP server in your network provides information about the SNTP server access, the correct date and time is automatically shown on the phone. If the DHCP server in your network does not provide an SNTP address, you have to set the SNTP address manually, using the SNTP IP address parameter. If no SNTP server is available, you have to configure the date and time manually.
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administration.fm Administration System Settings 3.5.4.2 No SNTP server available If no SNTP server is available, date and time must be set manually. > The manual setting of Time and Date is located in the user menu, not in the administrator menu. Data required • • • • Local time (hh:mm): Local time. Local date (day, month, year): Local date. Allow daylight saving: Defines whether there is daylight is set. Difference (minutes): Timezone offset in minutes.
administration.fm Administration System Settings 3.5.5 SIP Addresses and Ports 3.5.5.1 SIP Addresses In this group of parameters, the IP addresses or host names for the SIP server, the SIP registrar, and the SIP gateway are defined. SIP server address provides the IP address or host name of the SIP proxy server (Hipath 8000). This is necessary for outgoing calls. SIP registrar address contains the IP address or host name of the registration server, to which the phone will send REGISTER messages.
administration.fm Administration System Settings Administration via Local Phone |--- Administration |--- System |--- Registration |--- SIP Addresses |--- SIP server |--- SIP registrar |--- SIP gateway 3.5.5.2 SIP Ports In this group of parameters, the ports for the SIP server, the SIP registrar, and the SIP gateway are defined (for further information see Section 3.5.5.1, “SIP Addresses”), as well as the SIP port used by the phone (SIP local).
administration.fm Administration System Settings Administration via Local Phone |--- Administration |--- Network |--- Port Configuration |--- SIP server |--- SIP registrar |--- SIP gateway |--- SIP local 3.5.6 SIP Registration Registration is the process by which centralized SIP Server/Registrars become aware of the existence and readiness of an endpoint to make and receive calls. The phone supports a number of configuration parameters to allow this to happen.
administration.fm Administration System Settings Data required • • • • • Registration timer (seconds): Expiry time of the registration in seconds. Default value: 3600. Server type: Type of server the phone will register to. Value range: "Other", "HiQ8000". Default value: "HiQ8000". Realm: Protection domain for authentication. User ID: Username required for an authenticated registration. Password: Password required for an authenticated registration.
administration.fm Administration System Settings 3.5.7 SIP Connection and Communication 3.5.7.1 Response Timer The Response timer is started whenever the phone sends a new message to the SIP server. If the timer expires before the phone gets a response from the SIP server, the phone assumes that the server had died and then attempts to contact the backup server, if configured. If there is no backup server configured, the phone just tidies up internally. The data is given in milliseconds.
administration.fm Administration System Settings 3.5.7.3 Outbound Proxy If this option set to "Yes", the phone routes outbond requests to the configured proxy, i. e. the SIP server/registrar. The outbound proxy will fulfill the task of resolving the domain contained in the SIP request. If "No" is set, the phone will attempt to resolve the domain by itself.
administration.fm Administration System Settings 3.5.7.4 SIP Transport Protocol Selects the transport protocol to be used for SIP messages. The values "UDP", "TCP", and "TLS" are available. The default is "UDP".
administration.fm Administration System Settings 3.5.8 SIP Session Timer Session timers provide a basic keep-alive mechanism between 2 user agents or phones. This mechanism can be useful to the endpoints concerned or for stateful proxies to determine that a session is still alive. This is achieved by the phone sending periodic re-INVITEs to keep the session alive. If no re-INVITE is received before the interval passes, the session is considered terminated.
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administration.fm Administration System Settings 3.5.9 SIP Survivability The survivability feature will allow the SIP User Agent to register with a backup SIP proxy which will be used to make and receive calls when the primary SIP proxy fails or is not reachable due to a network failure.
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administration.fm Administration Features - Configuration 3.6 Features - Configuration 3.6.1 Allow Refuse This parameter defines whether the Refuse Call feature is available on the phone. The possible values are "Yes" or "No". The default is "Yes". Administration via WBM (V1R2.x) System > Features > Configuration Administration via WBM (V1R3.
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administration.fm Administration Features - Configuration 3.6.2 Group Pickup 3.6.2.1 Feature Code This feature allows a user to collect a call from any ringing phone that is in the same pickup group. To be a member of a Call Pickup group, the phone must be configured with the corresponding URI of the Call Pickup group service provided by the server. This URI has the following form: @ (for instance **3@172.16.127.95 or Domain Name).
administration.fm Administration Features - Configuration 3.6.2.2 Pickup alert (V1R3.x upwards) If desired, an incoming call for the pickup group can be indicated acoustically. The Group pickup tone allowed parameter activates or deactivates the generation of an acoustic signal for incoming pickup group calls. The default is "Yes". If this is activated, Group pickup as ringer determines whether the current ringtone or an alert beep is used.
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administration.fm Administration Features - Configuration 3.6.3 Call Transfer 3.6.3.1 Transfer on Ring If this function is active, a call can be transferred after the user has dialled the third participant’s number, but before the third party has answered the call. This feature is enabled or disabled in the User menu. The default is "Yes".
administration.fm Administration Features - Configuration Administration via WBM (V1R2.x) System > Features > Configuration Administration via WBM (V1R3.
administration.fm Administration Features - Configuration 3.6.4 Callback URIs The Callback option allows the user to request a callback on certain conditions. The callback request is sent to the SIP server. The Code for callback busy requests a callback if the line is busy, i. e. if there is a conversation on the remote phone. Code for callback no reply applies when the call is not answered, i. e. if nobody lifts the handset or accepts the call in another way.
administration.fm Administration Features - Configuration 3.6.5 Message Waiting Address The MWI (Message Waiting Indicator) is an optical signal which indicates that voicemail messages are on the server. Depending on the SIP server / gateway in use, the Message waiting server address, that is the address or host name of the server that sends message waiting notifications to the phone, must be configured. With HiPath 8000, this setting is not typically necessary for enabling MWI functionality.
administration.fm Administration Features - Configuration 3.6.6 System Based Conference The Conference URI provides the number/URI used for system based conferences, which can involve more than three members. This feature is not available with every system. > It is recommended not to enter the full URI, but only the user part. For instance, enter "123", not "123@". A full address in this place might cause a conflict when the HiPath 8000 uses multiple nodes.
administration.fm Administration Features - Configuration 3.6.7 Server Based Features (V1R3.x upwards) The use of several server based features, such as server based DND (Do Not Disturb) and server based call forwarding, is enabled or disabled here.
administration.fm Administration Features - Configuration 3.6.8 uaCSTA Interface User Agent CSTA (uaCSTA) is a limited subset of the CSTA protocol, which allows external CTI applications to interact with the phone. If Allow uaCSTA is enabled, applications which support the uaCSTA standard will have access to the OpenStage phone. The default is "Yes". Administration via WBM (V1R2.x) System > Features > Configuration Administration via WBM (V1R3.
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administration.fm Administration Features - Configuration 3.6.9 Local Menu Timeout The timeout for the local user and admin menu is configurable. When the time interval is over, the menu is closed and the administrator/user is logged out. The timeout may be helpful in case a user does a long press on a line key unintentionally, and thereby invokes the key configuration menu. The menu will close after the timeout, and the key will return to normal line key operation.
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administration.fm Administration Multiline Appearance/Keyset 3.7 > Multiline Appearance/Keyset This feature is available only on OpenStage 40 and OpenStage 60/80 phones. A phone that has more than one line associated to it, and therefore works as a multiline phone, is referred to as "keyset". The lines are assigned to the phone by setting up a separate line key for each line.
administration.fm Administration Multiline Appearance/Keyset > For the configuration of line keys, the use of the DLS (Deployment Service) is recommended. For operating the DLS, please refer to the DLS user’s guide. Alternatively, the web interface or the local menu can be used. Note that the creation of a new line key and the configuration of some parameters can not be accomplished by the phone’s local menu. Generally, it is advisable to restrict the user’s possibilities to modify line keys.
administration.fm Administration Multiline Appearance/Keyset • Shared type: Determines whether the line is a shared line (shared by multiple endpoints) or a private line (only available for this endpoint). Value range: "shared", "private", "unknown". Default: "shared". Allow in Overview: Determines whether the line appears in the phone’s line overview. Value range: "Yes", "No". Default: "Yes". • > A new line key can only be added by use of the WBM or, preferably, the DLS.
administration.fm Administration Multiline Appearance/Keyset 2. In the "Line" dialog, set the specific parameters for the line key. Administration via Local Phone The configuration of a line via Local phone is only possible when the line key has been created via Web interface or DLS before.
administration.fm Administration Multiline Appearance/Keyset 3.7.2 Configure Keyset Operation The following parameters provide general settings which are common for all keyset lines. The Rollover ring setting will be used in the case that, during an active call, an incoming call arrives on a different line. If "no ring" is selected, the incoming call will not initiate a ring.
administration.fm Administration Multiline Appearance/Keyset • "none": To answer a call, the user manually selects a line by pressing its line key before going off-hook, or by pressing the speaker key. Manual line selection overrides automatic line preferences. Line action mode determines the consequence for an established connection when the line key is pressed. If "hold" is selected, the call currently active is set to hold as soon as the line key is activated.
administration.fm Administration Multiline Appearance/Keyset • • • • • • Line action mode: Determines the consequence for an established connection when the line key is pressed. Value range: "Hold", "Release". Default: "Hold". Show focus: Determines whether the line Key LED blinks or is steady when it is in use. Value range: "Yes", "No". Default: "Yes". Reservation timer: Sets the period in seconds after which a line reservation is cancelled. If set to 0, the reservation timer is deactivated.
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administration.fm Administration Multiline Appearance/Keyset 3.7.3 > Direct Station Select (DSS) This feature is available only on OpenStage 40/60/80, and requires HiPath V 3.0. A DSS key is a special variant of a line key. It enables a direct connection to a target phone, allowing the user to pick up or forward a call alerting the DSS target and make/complete a call to the DSS target. 3.7.3.1 General DSS Settings These parameters define the behaviour of all DSS keys.
administration.fm Administration Multiline Appearance/Keyset Administration via Local Phone |--- Administration |--- System |--- Features |--- Feature Access |--- Call establish |--- Deflect to DSS |--- Refuse DSS pickup |--- Administration |--- System |--- Features |--- Configuration |--- General |--- DSS Pickup timer 3.7.3.2 Settings for a DSS key The Key label parameter provides the DSS key with a label that is displayed on the graphic display on a OpenStage 60/80 phone.
administration.fm Administration Multiline Appearance/Keyset • • • • • User ID: SIP user ID of the DSS destination. Password: Password corresponding to the SIP user ID. Outgoing calls: Determines whether forwarding and DND at the target phone will be overridden on a DSS call. Value range: "Normal", "Direct". Default: "Normal". Action on calls: Handling of an active call when pressing the DSS key.
administration.fm Administration Multiline Appearance/Keyset 3.7.4 Key Modules A Key module provides 12 additional program keys. It is available for the OpenStage 40, 60 and 80. A maximum of 2 key modules can be connected to one phone. The configuration of a key on the key module is just the same as the configuration of a phone key.
administration.fm Administration Dialing 3.8 Dialing 3.8.1 Canonical Dialing Configuration Call numbers taken from a directory application, LDAP for instance, are mostly expressed in canonical format. Moreover, call numbers entered into the local phone book are automatically converted and stored in canonical format, thereby adding "+", Local country code, Local national code, and Local enterprise number as prefixes.
administration.fm Administration Dialing • • From V1R4.x on, these emergency numbers can also be dialed when the phone is locked, in line with the emergency number configured in Features > Configuration (see Section 3.5.2, “Emergency and Voice Mail”). Initial extension digits / Initial digits: List of initial digits of all possible extensions in the local enterprise network.
administration.fm Administration Dialing • • "For external numbers": Default value. All public network numbers will be prefixed with the access code that allows a number a call to be routed outside the enterprise network. However, international numbers that use the + prefix will not be given access code. International gateway code: • "Use national code": Default value.
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administration.fm Administration Dialing 3.8.2 Canonical Dial Lookup The parameters given here are important for establishing outgoing calls and for recognizing incoming calls. In the local phonebook, and, mostly, in LDAP directories, numbers are stored in canonical format. In order to generate an appropriate dial string according to the settings in Internal numbers and External numbers (-> Section 3.8.1), internal numbers must be discerned from external numbers.
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administration.fm Administration Mobility 3.9 Mobility The Mobility feature requires the HiPath Deployment Severice (DLS). If the phone is mobility enabled by the DLS, a mobile user can log on to the phone and thereby have his own user settings transferred to the phone. These user data are stored in the DLS database and include, for instance, SIP registration settings, dialing properties, key layouts, as well as the user’s phonebook.
administration.fm Administration Transferring Phone Software, Application and Media Files 3.10 Transferring Phone Software, Application and Media Files New software images, hold music, picture clips for phonebook entries, LDAP templates, company logos, screensaver images, and ringtones can be uploaded to the phone via DLS (Deployment Service) or WBM (Web Based Management). > 3.10.
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administration.fm Administration Transferring Phone Software, Application and Media Files 3.10.3 Phone Software The firmware for the phone can be updated by downloading a new software file to the phone. 7 3.10.3.1 Do not disconnect the phone from the LAN or power unit during software update. An active update process is indicated by blinking LEDs and/or in the display. FTP/HTTPS Access Data If the default FTP/HTTPS Access settings (see Section 3.10.
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administration.fm Administration Transferring Phone Software, Application and Media Files 3.10.3.2 Download/Update Phone Software If applicable, phone software should be deployed using the Deployment Service (DLS). Alternatively, the download can be triggered from the web interface or from the Local phone menu. When the download has been successful, the phone will restart and boot up using the new software.
administration.fm Administration Transferring Phone Software, Application and Media Files 3.10.4 Music on Hold If enabled by the user, the Music on Hold (MoH) sound file is played when a call is put on hold. The following formats for Music on Hold are supported: • Proprietary Music on Hold format for optiPoint 410/420 phones • WAV format. The recommended specifications are: • • • Audio format: PCM • Bitrate: 16 kB/sec • Sampling rate: 8 kHz • Quantization level: 16 bit. MIDI format.
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administration.fm Administration Transferring Phone Software, Application and Media Files 3.10.4.2 Download Music on Hold If applicable, Music on Hold should be deployed using the Deployment Service (DLS). Alternatively, the download can be triggered from the web interface or from the local phone menu. Start Download via WBM In the File transfer > Hold music dialog, set After submit to "start download" and press the Submit button. Start Download via Local Phone 1. |--- 2.
administration.fm Administration Transferring Phone Software, Application and Media Files 3.10.5 > Picture Clips Picture clips are available only on OpenStage 60/80 phones. Picture Clips are small images used for displaying a picture of a person that is calling on a line. The supported file formats for picture clips are JPEG and PNG (recommended). 3.10.5.1 FTP/HTTPS Access Data If the default FTP/HTTPS access settings (see Section 3.10.
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administration.fm Administration Transferring Phone Software, Application and Media Files 3.10.5.2 Download Picture Clip If applicable, picture clips should be deployed using the Deployment Service (DLS). Alternatively, the download can be triggered from the web interface or from the local phone menu. Start Download via WBM In the File transfer > Picture clip dialog, set After submit to "start download" and press the Submit button. Start Download via Local Phone 1. |--- 2.
administration.fm Administration Transferring Phone Software, Application and Media Files 3.10.6 > LDAP Template LDAP is available only on OpenStage 60/80 phones. The LDAP template is an ASCII text file that uses an allocation list to assign directory server attributes to input and output fields on an LDAP client. The LDAP template must be modified correctly for successful communication between the directory server and the LDAP client. > 3.10.6.1 The OpenStage phone supports LDAPv3.
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administration.fm Administration Transferring Phone Software, Application and Media Files 3.10.6.2 Download LDAP Template If applicable, LDAP templates should be deployed using the Deployment Service (DLS). Alternatively, the download can be triggered from the web interface or from the local phone menu. > The OpenStage phone supports LDAPv3. Start Download via WBM In the File transfer > LDAP dialog, set After submit to "start download" and press the Submit button. Start Download via Local Phone 1.
administration.fm Administration Transferring Phone Software, Application and Media Files 3.10.7 Logo On OpenStage 40/60/80, a custom background image for the telephony interface can be supplied. In most cases, this will be the company logo. On OpenStage 40, monochrome bitmap files (BMP) are supported. The ideal size is as follows: • Width: 144 px • Height: 32 px On OpenStage 60/80, the supported file formats are JPEG and PNG.
administration.fm Administration Transferring Phone Software, Application and Media Files Data required (if not derived from Defaults) • • • • • • • • Download method: Selects the protocol to be used. Value range: "FTP", "HTTPS". Default: "FTP". Server address: IP address or hostname of the FTP/HTTPS server in use. Server port: Port number of the FTP/HTTPS server in use. Default: 21. FTP account: Account at the server (if applicable). FTP username: User name for accessing the server.
administration.fm Administration Transferring Phone Software, Application and Media Files 3.10.7.2 Download Logo If applicable, logos should be deployed using the Deployment Service (DLS). Alternatively, the download can be triggered from the web interface or from the local phone menu. Start Download via WBM In the File transfer > Logo dialog, set After submit to "start download" and press the Submit button. Start Download via Local Phone 1. |--- 2. In the administration menu, set the focus to Logo.
administration.fm Administration Transferring Phone Software, Application and Media Files 3.10.8 Screensaver The screensaver is displayed when the phone is in idle mode. It performs a slide show consisting of images which can be uploaded using the web interface. > Screensavers are available only on OpenStage 60/80 phones. For screensaver images, the following specifications are valid: • Data format: JPG or PNG. JPG is recommended. • Screen format: 4:3.
administration.fm Administration Transferring Phone Software, Application and Media Files • HTTPS base URL: IP address or hostname of the HTTPS server in use; only applicable if Download method is switched to "HTTPS".
administration.fm Administration Transferring Phone Software, Application and Media Files 3.10.8.2 Download Screensaver If applicable, screensavers should be deployed using the Deployment Service (DLS). Alternatively, the download can be triggered from the web interface or from the local phone menu. Start Download via WBM In the File transfer > Screensaver dialog, set After submit to "start download" and press the Submit button. Start Download via Local Phone 1. |--- 2.
administration.fm Administration Transferring Phone Software, Application and Media Files 3.10.9 Ringer File Custom Ringtones can be uploaded to the phone. The following file formats are supported: • WAV format. The recommended specifications are: • • • Audio format: PCM • Bitrate: 16 kB/sec • Sampling rate: 8 kHz • Quantization level: 16 bit MIDI format. MP3 format (OpenStage 60/80 only). The OpenStage 60/80 phones are able to play MP3 files from 32 kbit/s up to 320 kbit/s.
administration.fm Administration Transferring Phone Software, Application and Media Files Data required (if not derived from Defaults) • • • • • • • • Download method: Selects the protocol to be used. Value range: "FTP", "HTTPS". Default: "FTP". Server address: IP address or hostname of the FTP/HTTPS server in use. Server port: Port number of the FTP/HTTPS server in use. Default: 21. FTP account: Account at the server (if applicable). FTP username: User name for accessing the server.
administration.fm Administration Transferring Phone Software, Application and Media Files 3.10.9.2 Download Ringer File If applicable, ringtone files should be deployed using the Deployment Service (DLS). Alternatively, the download can be triggered from the web interface or from the local phone menu. Start Download via WBM In the File transfer > Ringer dialog, set After submit to "start download" and press the Submit button. Start Download via Local Phone 1. |--- 2.
administration.fm Administration Corporate Phonebook: Directory Settings 3.11 Corporate Phonebook: Directory Settings 3.11.1 LDAP > LDAP is available only on OpenStage 60/80 phones. The Lightweight Directory Access Protocol enables access to a directory server via an LDAP client. Various personal information is stored there, e.g. the name, organisation and contact data of persons working in an organisation. When the LDAP client has found a person’s data, e. g.
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administration.fm Administration Speech 3.12 Speech 3.12.1 RTP Base Port This parameter sets the port to be used for speech data, which is transmitted by RTP (RealTime Transport Protocol). The default port number is 5010.
administration.fm Administration Speech 3.12.2 Codec Preferences If Silence suppression is activated, the transmission of data packets is suppressed on no conversation, that is, if the user doesn’t speak. The OpenStage phone provides the codecs G.711, G.722, and G.729. When a SIP connection is established between two endpoints, the phones negotiate the codec to be used. The result of the negotiation is based on the general availability and ranking assigned to each codec.
administration.fm Administration Speech Administration via Local Phone |--- Administration |--- Speech |--- Codec Preferences |--- Silence suppression |--- Packet size |--- G.711 |--- G.729 |--- G.
administration.fm Administration Speech 3.12.3 Audio Settings The usage of microphone and speaker for speakerphone mode can be controlled by the administrator. Both microphone and loudspeaker can be switched on or off separately. By default, both microphone and loudspeaker are switched on.
administration.fm Administration Applications 3.13 Applications 3.13.1 XML Applications (OpenStage 60/80 with V1R3.x upwards) 3.13.1.1 Basic Setup/Configuration The XML interface enables server-based applications with a set of GUI elements. The technologies commonly used in web applications can be used: Java Servlets, JSP, PHP, CGI etc., delivered by servers such as Tomcat, Apache, Microsoft IIS. Xpressions is a special Unified Communications application which also uses the XML interface.
administration.fm Administration Applications Data required • • • • • • • • Display name: Program name to be displayed on the phone. Value specifications: • It must be unique on the phone. • It cannot contain the ’^’ character. • It cannot not be empty. • Its length cannot not exceed 20 characters. Application name: Used internally to identify the XML application running on the phone. Value specifications: • It must be unique on the phone.
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administration.fm Administration Applications Administration via Local Phone |--- Administration |--- Applications |--- XML |--- Add application |--- Display name |--- Application name |--- Server address |--- Server port |--- Protocol |--- Program name |--- XML trace enabled |--- Debug program name 3.13.1.2 HTTP Proxy The HTTP data transfer between the phone and the server on which the remote program is running can be handled be an HTTP proxy, if desired. First, the proxy itself must be configured.
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administration.fm Administration Applications Administration via Local Phone |--- Administration |--- Applications |--- XML |--- Add application | |--- Use proxy |--- Add Xpressions |--- Use proxy |--- Administration |--- Network |--- IP Configuration |--- HTTP proxy |--- Administration |--- Network |--- Port configuration |--- HTTP proxy 3.13.1.3 Modify an Existing Application An existing application can be modified by changing its parameters.
administration.fm Administration Applications Administration via Local Phone |--- Administration |--- Applications |--- XML |--- |--- Display name |--- Application name |--- Server address |--- Server port |--- Protocol |--- Program name |--- XML trace enabled |--- Debug program name 3.13.1.4 Remove an Existing Application An existing application can be removed. Please ensure to select the desired application before changing the parameters.
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administration.fm Administration Password 3.14 Password The passwords for user and administrator can be set here. They have to be confirmed after entering. The factory setting is "123456"; it should be changed after the first login.
administration.fm Administration Troubleshooting: Lost Password 3.15 Troubleshooting: Lost Password If the administration and/or user password is lost, and there is no DLS available, new passwords must be provided. For this purpose, a factory reset is necessary. Take the following steps to initiate a factory reset: 1. On the phone, press the v key to activate the administration menu (the v key toggles between the user’s configuration menu and the administration menu). 2.
administration.fm Administration Factory Reset 3.16 Factory Reset This function resets all parameters to their factory settings. A special reset password is required for this operation: "124816".
administration.fm Administration Diagnostics 3.17 Diagnostics 3.17.1 Display General Phone Information General information about the status of the phone can be displayed if desired. Displayed Data • • • MAC address: Shows the phone’s MAC address. Software version: Displays the version of the phone’s firmware. Last restart: Shows date and time of the last reboot.
administration.fm Administration Diagnostics 3.17.2 LAN Monitoring The LAN port mirror facility allows for monitoring all network traffic at the phone’s LAN port. For further information, see Section 3.2.1, “LAN Port Settings”.
administration.fm Administration Diagnostics 3.17.3 IP Tests For network diagnostics, the OpenStage phone can ping any host or network device to determine whether it is reachable. Additionally, the IP route to a host or network device can be traced using the traceroute tool contained in the phone software. The Pre Defined Ping tests provide pinging for a pre-defined selection of servers: DLS, SIP server, and SIP registrar. Ping tests enables the pinging of a random IP address.
administration.fm Administration Diagnostics 3.17.4 Process and Memory Information The processes currently running on the phone’s operating system as well as their CPU and memory usage can be monitored here. 100 processes are displayed on the web page. For further information, please refer to the documentation of the "top" command for Unix/Linux systems.
administration.fm Administration Diagnostics 3.17.5 Fault Trace Configuration Error tracing and logging can be configured separately for all components, i. e. the services and applications running on the OpenStage phone. The resulting files can be viewed in the WBM web pages over the Download links. The File size (bytes) parameter sets the maximum file size. When the maximum size is reached, the file is deleted, and a new file is generated. The trace data is then written to the new file.
administration.fm Administration Diagnostics • Download syslog file By pressing Submit, the trace settings are submitted to the phone. With Reset, the recent changes can be canceled. The following trace levels can be selected: • OFF: Default value. Only error messages are stored. • ERROR: Error messages are stored. • TRACE: Trace messages are stored. These contain detailed information about the processes taking place in the phone. • DEBUG: All types of messages are stored.
administration.fm Administration Diagnostics • • • • • • • • • • • • • • Any CSTA messages are handled by this service. CSTA messages are used within the phone by all services as a common call progression and control protocol. Data Access service Allows other services to access the data held within the phone database. Desktop Responsible for the shared parts of the phone display. Primarily these are the status bar at the top of the screen and the FPK labels.
administration.fm Administration Diagnostics • • • • • • • • • Bluetooth is available only on OpenStage 60/80 phones. Openstage client management Provides a means by which other services within the phone can interact with the database. Phonebook Responsible for the phonebook application. POT service Takes over control of basic telephony if the callview application fails. Password management service Verifies passwords used in the phone.
administration.fm Administration Diagnostics • • • • • Handles parsing and identification of VCard information while sending or getting VCards via Bluetooth. Voice engine Provides a switching mechanism for voice streams within the phone. This component is also involved in QDC, Music on hold and voice instrumentation. Voice mail Handles the voice mail functionality. Voice recognition (V1R3.x upwards) Used by the voice dial facility for recognizing spoken dialing commands.
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administration.fm Administration Diagnostics 3.17.6 Easy Trace Profiles In order to simplify tracing for a specific problem, the tracing levels can be adjusted using predefined settings. The Easy Trace profiles provide settings for a specific area, e. g. call connection. On pressing Submit, those pre-defined settings are sent to the phone. If desired, the settings can be modified anytime using the general mask for trace configuration under Diagnostics > Fault Trace Configuration (see Section 3.17.
administration.fm Administration Diagnostics 3.17.6.3 Call Connection Administration via WBM Diagnostics > Easy Trace Profiles > Call connection > 3.17.6.4 This Easy Trace profile contains the tracing of SIP messages. Please note that after changing the level for the tracing of SIP messages, the phone must be rebooted.
administration.fm Administration Diagnostics 3.17.6.5 LDAP Phonebook Administration via WBM Diagnostics > Easy Trace Profiles > Phonebook (LDAP) problems 3.17.6.6 DAS Connection Administration via WBM Diagnostics > Easy Trace Profiles > DAS connection 3.17.6.
administration.fm Administration Diagnostics 3.17.6.8 802.1x Administration via WBM Diagnostics > Easy Trace Profiles > 802.1x 3.17.6.9 Help Application Administration via WBM Diagnostics > Easy Trace Profiles > Help application problems 3.17.6.
administration.fm Administration Diagnostics 3.17.6.11 Key Input Administration via WBM Diagnostics > Easy Trace Profiles > Key input problems 3.17.6.12 LAN Connectivity Administration via WBM Diagnostics > Easy Trace Profiles > LAN connectivity problems 3.17.6.
administration.fm Administration Diagnostics 3.17.6.14 Messaging Administration via WBM Diagnostics > Easy Trace Profiles > Messaging application problems 3.17.6.15 Mobility Diagnostics > Easy Trace Profiles > Mobility problems 3.17.6.
administration.fm Administration Diagnostics 3.17.6.17 Server based applications Diagnostics > Easy Trace Profiles > Server based application problems 3.17.6.18 Speech Administration via WBM Diagnostics > Easy Trace Profiles > Speech problems 3.17.6.19 Tone Administration via WBM Diagnostics > Easy Trace Profiles > Tone problems 3.17.6.
administration.fm Administration Diagnostics 3.17.6.21 Voice Dialling Administration via WBM Diagnostics > Easy Trace Profiles > Voice recognition problems 3.17.6.
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administration.fm Administration Diagnostics 3.17.7 QoS Reports 3.17.7.1 Conditions and Thresholds for Report Generation > For details about the functionality, please refer to the release notes. The generation of QoS (Quality of Service) reports which are sent to a QCU server (see Section 3.3.8, “SNMP”) is configured here. Data required • Report mode: Sets the conditions for generating a QoS report. Value range: • "OFF": No reports are generated. • "EOS Threshold exceeded": Default value.
administration.fm Administration Diagnostics Non-compressing codecs / Compressing codes: • Lost packets (per 1000 packets): When the number of lost packets exceeds this maximum value during the observation interval, a report is created. Default: 10. • Consecutive lost packets: When the number of lost packets following one another exceeds this maximum value during the observation interval, a report is created. Default: 2.
administration.fm Administration Diagnostics Administration via Local Phone |--- Administration |--- Network |--- QoS |--- Reports |--- Generation | |--- Mode | |--- Report interval | |--- Observe interval | |--- Minimum session length |--- Send now |--- Thresholds |--- Maximum jitter |--- Round-trip delay |--- Non-compressing: |--- ...Lost packets (K) |--- ...Lost consecutive |--- ...Good consecutive |--- Compressing: |--- ...Lost packets (K) |--- ...Lost consecutive |--- ...
administration.fm Administration Diagnostics 3.17.7.2 View Report OpenStage phones generate QoS reports using a HiPath specific format, QDC (QoS Data Collection). The reports created for the last 6 sessions, i. e. conversations, can be viewed on the WBM. To enable the generation of reports, please ensure that: • the switch QoS traps to QCU (System > SNMP) is activated (see Section 3.3.8, “SNMP”); • the conditions for the generation of reports are set adequately (see Section 3.17.7.
administration.fm Administration Diagnostics • • • • • • • • • • • • • • • • • • Silence suppression: Number of silence suppression activation objects found in the RTP stream received. A silence suppression activation object is defined as a period of silence when no encoded voice signals were transmitted by the sender. Count of good packets: Total amount of good packets. Maximum jitter: Maximum jitter (in ms) found during the report interval.
administration.fm Administration Diagnostics • • • • • • • • • • maximum jitter; • lost packets; • consecutive lost packets; • consecutive good packets. HiPath Switch ID: Unique number identifying the HiPath switch to which the endpoints are assigned. LTU number: In HiPath 4000 only, the shelf identification is taken from the shelf containing a gateway. Slot number: The slot number where the phoneis connected in the shelf. Endpoint type: Type of the local phone.
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administration.fm Administration Diagnostics 3.17.8 Core dump If Enable core dump is checked, a core dump will be initiated in case of a severe error. The core dump will be saved to a file. By default, this function is activated. When File size unlimited is checked, there is no size limit for the core dump file. By default, it is not checked. The maximum size for core dump files in MBytes can be chosen in the Limited file size (MBs) field. The possible values are 1, 5, 10, 25, 50, 75, and 100.
administration.fm Administration Diagnostics 3.17.10 Test Interface This parameters enables or disables the test interface (HPT).
administration.fm Administration Bluetooth 3.18 Bluetooth The Bluetooth interface can be enabled or disabled in the admin menu. By default, it is enabled. If Bluetooth is enabled, the user has the possibility to activate or deactivate it. In version V1R3.x upwards, the Bluetooth address is displayed. > Bluetooth is available only on OpenStage 60/80 phones. Administration via WBM V1R2.x: Bluetooth V1R3.x and upwards: System > Features > Feature access > Services V1R4.
administration.fm Administration Bluetooth |--- Bluetooth |--- Enable In V1R3.
beispiele.fm Examples and HowTos Canonical Dialing 4 Examples and HowTos 4.1 Canonical Dialing 4.1.1 Canonical Dialing Settings The following example shows settings suitable for the conversion of given dial strings to canonical format. The example phone is located in Nottingham, UK. Parameter Example value Explanation Local country code 44 International country code for the UK. National prefix digit 0 Used in front of national codes when dialled without international prefix.
beispiele.fm Examples and HowTos Canonical Dialing 4.1.2 Canonical Dial Lookup The following example shows settings suitable for recognizing incoming numbers and assigning them to entries in the local phone book, and for generating correct dial strings from phone book entries, depending on whether the number is internal or external. Parameter Example value Explanation Local code <1> 780 Enterprise node prefix (here: Nottingham).
beispiele.fm Examples and HowTos Canonical Dialing 4.1.2.1 Conversion examples In the following examples, numbers entered into the local phonebook by the user are converted according to the settings given above.
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beispiele.fm Examples and HowTos How to Create Logo Files for OpenStage Phones 4.2 How to Create Logo Files for OpenStage Phones 4.2.1 For OpenStage 40 1. Create a New Image Create an image with the following specifications: • Width: 144 px • Height: 32 px • Color Mode: 1 bit (monochrome) Adobe Photoshop: 2. Insert the Logo Place the logo image on the background, e.g. by copying it from a source file. Due to the size and color specifications, some adaptations may be necessary.
beispiele.fm Examples and HowTos How to Create Logo Files for OpenStage Phones 4.2.2 For OpenStage 60/80 In the following, the creation of a transparent image suitable for use as a logo in OpenStage 60/ 80 is described. This description is based on Adobe Photoshop, but any similar graphics software can be used as well. > 1. Because of performance issues, half transparency in the alpha channel of the PNG files is not allowed on OpenStage phones.
beispiele.fm Examples and HowTos How to Create Logo Files for OpenStage Phones 2. Create a New Image Create an image with the size according to the phone type: Phone Type Size (px) OpenStage 60 240 x 70 OpenStage 80 480 x 142 Tabelle 4-4 Adobe Photoshop: 3. Insert the Logo Place the logo image on the background, e.g. by copying it from a source file. Adobe Photoshop Example: 4. Merge Layers Merge the two layers to one.
beispiele.fm Examples and HowTos How to Create Logo Files for OpenStage Phones 5. Background Transparency Delete the background colour so that only the exact former background colour is 100% transparent. Adobe Photoshop: Make sure that the background color is selected by clicking on the Background Color icon. In the Tool palette, click on the Eraser symbol with the right Mouse button and select the Magic Eraser Tool. After this, got to the Menu bar and set the Tolerance field to "0". 6.
beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) 4.3 How to Set Up the Corporate Phonebook (LDAP) The Corporate Phonebook function is based on an LDAP client that can be connected to the company’s LDAP service. A variety of LDAP servers can be used, for instance Microsoft Active Directory, OpenLDAP, or Apache Directory Server. > 4.3.1 The Corporate Phonebook is available only on OpenStage 60/80. Prerequisites: 1.
beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) 4.3.2 Create an LDAP Template The user interface of the corporate phonebook application provides a form which is used both for search and retrieval. The task of an LDAP template is to map the phone’s search and display fields to LDAP attributes that can be delivered by the server. In the LDAP template, the fields are represented by hard-coded names: ATTRIB01, ATTRIB02, and so on.
beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) The following examples show the relations between GUI field names, the attribute labels used in the template, and exemplary mappings to LDAP attributes.
beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) Microsoft Active Directory Specific Example OpenStage Field LDAP Template Attribute LDAP Attribute Example Value Last name ATTRIB01 sn Doe First name ATTRIB02 givenName John Business 1 ATTRIB03 ipPhone 9991234 Business 2 ATTRIB04 otherTelephone 9992345 Mobile ATTRIB05 mobile 017711223344 Private ATTRIB06 homePhone 441274333444 Company ATTRIB07 company Example Inc.
beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) 4.3.3 Load the LDAP Template into the Phone When you have configured the LDAP template, you can upload it to the phone: 1. Save the template under a suitable name, for example, ldap-template.txt. 2. Copy the template file to the FTP server designated for deploying LDAP templates. 3. Upload the file using the WBM (see Section 3.10.
beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) 4.3.4 Configure LDAP Access To enter the access data using the WBM, take the following steps: 1. Navigate to Local Functions > Directory Settings. 2. Enter the following parameters: 3.
beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) 4. Enter the text to be searched. For information on using the onscreen keypad, see Section 3.1, “Access via Local Phone”, step 5. 5. 6. Navigate to the Find option and press i.
beispiele.fm Examples and HowTos How to Set Up the Corporate Phonebook (LDAP) 7. Navigate to the desired entry and press g on the TouchGuide to open the context menu. You can select one of the following options: • Dial the Business 1 number. • Dial the Mobile number. • Have the entry’s details, that is, all attributes displayed. • Start a new search. • Clear the list of search results.
referenz.fm Technical Reference Menus 5 Technical Reference 5.1 Menus > This section describes the structure of the administration menus of the OpenStage phone. For information on user menus, please refer to the user manual. 5.1.1 Web Interface Menu 5.1.1.1 Menu Structure Admin Login Applications XML applications1 Add application Modify application Xpressions Bluetooth1 2 Network IP configuration (V1R2.x) / IP configuration (V1R3.x upwards) Update Service (DLS) QoS Port configuration (V1R2.
referenz.fm Technical Reference Menus Program keys > Line2 Key Module 12 Key Module 22 Keyset operation2 Services Feature access1 Services (V1R3.x) Security (V1R4.x) File transfer Defaults Phone application Hold music Picture Clip1 LDAP1 Logo3 Screensaver1 Ringer file Dongle key Local functions Directory settings1 Locality Canonical dial settings Canonical dial lookup Canonical dial Pixel Saver (V1R4.
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referenz.fm Technical Reference Menus Xpressions Bluetooth IP configuration (V1R2.
referenz.fm Technical Reference Menus IP configuration (V1R3.
referenz.fm Technical Reference Menus Port configuration (V1R2.x and V1R3.x on OpenStage 20/40) Port configuration (V1R3.
referenz.fm Technical Reference Menus SIP interface (V1R2.x) SIP interface (V1R3.
referenz.fm Technical Reference Menus SNMP Configuration (V1R2.
referenz.fm Technical Reference Menus Configuration (V1R3.x upwards on OpenStage 20/40) Configuration (V1R3.
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referenz.fm Technical Reference Menus Keyset operation Services Services (V1R3.x) Security (V1R4.
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referenz.fm Technical Reference Menus Pixel Saver (V1R4.
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referenz.fm Technical Reference Menus 802.
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referenz.fm Technical Reference Menus IP tests Memory information Core dump Remote trace (V1R4.
referenz.fm Technical Reference Menus Remote trace (V1R4.
referenz.fm Technical Reference Menus 5.1.
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referenz.fm Technical Reference Menus Menu | | |--- Admin | | |--- Confirm admin | | |--- User | | |--- Confirm user | |--- Mobility | | |--- Unauthorized logoff trap | | |--- Logoff trap delay | | |--- Timer med priority | | |--- Mobility feature | | |--- Managed profile | | |--- Error count local | | |--- Error count remote | |--- Maintenance | |--- Factory reset | |--- Disable HPT |--- Remote trace4 | | |--- Remote trace status | |--- Remote ip |--- Remote port | 1 2 3 4 5 6 7 Further information ...
bkglos.fm Nur für den internen Gebrauch Glossary Glossary X A Address of Record (AoR) A ->SIP ->URI that represents the "public address" of a SIP user resp. a phone or line. The format is similar to an E-mail address: "username@hostname". (for a definition, see RFC 3261) ADPCM Adaptive Differential Pulse Code Modulation. A compressed encoding method for audio signals which are to be transmitted by a low bandwidth.
bkglos.fm Glossary Nur für den internen Gebrauch DLS The Deployment Service (DLS) is a HiPath management application for the administration of workpoints, i. e. IP Phones and IP Clients, in both HiPath- and non-HiPath networks. DNS Domain Name System. Performs the translation of network domain names and computer hostnames to ->IP addresses. DTMF Dual Tone Multi Frequency. A means of signaling between a phone and e. g. a voicemail facility. The signals can be transmitted either in-band, i. e.
bkglos.fm Nur für den internen Gebrauch Glossary GUI Graphical User Interface. H HTTP Hypertext Transfer Protocol. A standard protocol for data transfer in ->IP networks. I IP Internet Protocol. A data-oriented network layer protocol used for transferring data across a packet-switched internetwork. Within this network layer, reliability is not guaranteed. IP address The unique address of a terminal device in the network. It consists of four number blocks of 0 to 255 each, separated by a point.
bkglos.fm Glossary Nur für den internen Gebrauch LED Light Emitting Diode. Cold light illumination in different colours at low power consumption. M MAC Address Media Access Control address. Unique 48-bit identifier attached to network adapters. MDI-X Media Dependent Interface crossover (X). The send and receive pins are inverted. This MDI allows the connection of two endpoints without using a crossover cable.
bkglos.fm Nur für den internen Gebrauch Glossary Q QoS Quality of Service. The term refers to control mechanisms that can provide different priority to different users or data flows, or guarantee a certain level of performance to a data flow in accordance with requests from the application program. The OpenStage phone allows for the setting of QoS parameters on layer 2 and layer 3 (DiffServ). QDC QoS Data Collection.
bkglos.fm Glossary Nur für den internen Gebrauch SNMP Simple Network Management Protocol. Used for monitoring, controlling, and administration of network and network devices. SNTP Simple Network Time Protocol. Used to synchronize the time of a terminal device with a timeserver. Subnet Mask To discern the network part from the host part of an ->IP address, a device performs an AND operation on the IP address and the network mask.
bkglos.fm Nur für den internen Gebrauch Glossary V VLAN Virtual Local Area Network. A method of creating several independent logical networks within a physical network. For example, an existing network can be separated into a data and a voice VLAN. VoIP Voice over IP. A term for the protocols and technologies enabling the routing of voice conversations over the internet or through any other ->IP-based network W WAP Wireless Application Protocol.
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Copyright © Siemens Enterprise Communications GmbH & Co. KG 05/05/2008 Hofmannstr. 51, D-81359 München Reference No.: A31003-O1010-M100-9-76A9 Communication for the open minded Siemens Enterprise Communications www.siemens.com/open The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products.
