User Manual HiPath 3000/5000 HiPath optiClient 130 Version 4.
Warning Hackers who unlawfully gain access to customer telecommunications systems are criminals. Currently, we do not know of any telecommunications system that is immune to this type of criminal activity. Siemens Information and Communication Networks, Inc. will not accept liability for any damages, including long distance charges, which result from unauthorized use.
s HiPath 3000/5000 V4.
*1PA31003-G2540-A100-3-76A9* 1P A31003-G2540-A100-3-76A9 The information in this document contains general descriptions of the technical options available, which do not always have to be present in individual cases. The required features should therefore be specified in each individual case at the time of closing the contract. Siemens AG 2003 Information and Communication Networks, Hofmannstraße 51, D-81359 München, Germany Reference No.
Introduction and Important Notes 1 Installation 2 HiPath 3000/5000 V4.
opticl130v40IVZ.fm Contents Nur für den internen Gebrauch Contents 0 short MS-HTML help name E-Doku path V2.0(relative) E-Doku Pfad V3.0(relative) name e.g., eshb_hlp.chm z.B.: ../../../../bk1/01/bh/01 e.g.: ../bk1 e.g., eshb easyCom easyCom_EN.chm ../11 ../12optiClient130easyCom 1 Introduction and Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1 Hardware and Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
opticl130v40IVZ.fm Contents Nur für den internen Gebrauch 3.6 Exiting optiClient phone / office / easyCom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22 4 optiClient phone User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 4.1 Layout of the optiClient phone User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 4.2 General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
opticl130v40IVZ.fm Nur für den internen Gebrauch Contents 5.5.5 Speed-dial Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.6 Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.7 Connection Parties Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.7.1 Call status display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
opticl130v40IVZ.fm Contents Nur für den internen Gebrauch 8.7.6 DTMF Suffix Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.7.7 Hunting Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.7.8 Resetting Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.8 ACD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1einl.fm Introduction and Important Notes 1 Nur für den internen Gebrauch Introduction and Important Notes > This documentation describes the installation, user configuration and use of the optiClient 130 V4.0. In order to make this documentation easier to read, the terms optiClient 130 (for the overall product) and optiClient phone or optiClient office as well as optiClient easyCom are used for the respective user interfaces.
1einl.fm Introduction and Important Notes Hardware and Software Requirements Nur für den internen Gebrauch 1.
1einl.fm Introduction and Important Notes Hardware and Software Requirements Nur für den internen Gebrauch Software ● Operating system Windows 98 SE, Windows 2000 (SP2) or Windows XP ● The installation software for the optiClient 130 on the system CD offers you the following two user interfaces, depending on the HiPath system connected: 1-4 – optiClient 130 phone: An optPoint-based user interface called the “optiClient phone User Interface” in the following documentation.
1einl.fm Nur für den internen Gebrauch 1.2 Introduction and Important Notes Target Group and Requirements Target Group and Requirements The Installation chapter supports service technicians on installation and startup. All other chapters provide an overview of the product and serve as a reference to assist the user in getting started. Prerequisites A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
1einl.fm Introduction and Important Notes Safety Information 1.3 Nur für den internen Gebrauch Safety Information Only service personnel and authorized specialists are permitted to work on the installation. Observe the following information: ● Read through all the information on the equipment carefully and follow all the safety guidelines. Make sure that you also note down the emergency numbers.
1einl.fm Nur für den internen Gebrauch 1.3.1 Introduction and Important Notes Safety Information Safety information: Danger ● If the power cable appears to be damaged, replace it immediately. ● Only personnel with proper qualifications or authorized electricians should perform work on the low-voltage network (100 - 240 V AC). ● During a thunderstorm, you should not connect or remove telephone lines and PC boards. ● Expect to encounter leakage current from the telecommunications network.
1einl.fm Introduction and Important Notes Safety Information ● Nur für den internen Gebrauch Install cables in such a way that they do not pose an accident risk (by people tripping over them) and also so that they are not damaged. 1.3.4 General Notes ● If the installation is brought into the operating site from a cold environment, condensation may occur.
1einl.fm Nur für den internen Gebrauch 1.4 Introduction and Important Notes Data Protection and Data Security Data Protection and Data Security This system also processes and uses personal data for purposes such as call detail recording, displays, and customer data acquisition. In Germany, the processing and use of personal data are subject to various regulations, including the regulations of the Federal Data Protection Law (Bundesdatenschutzgesetz = BDSG).
1einl.fm Introduction and Important Notes Data Protection and Data Security 1-10 Nur für den internen Gebrauch A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
Nur für den internen Gebrauch 2 2install.fm Installation Installation This section contains information on the following topics: ● General Information ● Configuring/installing Quality of Service ● Configuring Location Information ● optiClient Installation Procedure A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
2install.fm Installation General Information 2.1 Nur für den internen Gebrauch General Information QoS (Quality of Service) To guarantee optimum voice quality in the network, QoS service installation and configuration must first be performed and checked in Windows (see Section Configuring/installing Quality of Service). Configuring location properties Client PC location properties must be configured on the client PC to ensure smooth optiClient operation (e.g.
2install.fm Nur für den internen Gebrauch Installation General Information Installation Components The following components are installed during the optiClient 130 installation: – optiClient 130 (application software) – optiClient 130 V2 TAPI Service Provider Service Provider of the optiClient 130; bidirectional TAPI (also used by other applications) A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
2install.fm Installation Configuring/installing Quality of Service 2.2 Nur für den internen Gebrauch Configuring/installing Quality of Service General optiClient 130 can use the Windows QoS packet scheduler (Quality of Service) for network traffic control in order to optimize voice quality. This service gives telephony packages priority over "normal" data packets.
2install.fm Nur für den internen Gebrauch Installation Configuring/installing Quality of Service In Layer 3, the six bits of the DiffServ Code Point (DSCP) field are used in the Type of Service (ToS) byte of the IP header. ● It is also important to ensure that there is sufficient bandwidth within the QoS class (Codepoint/ IEEE802.1p User Priority) used. QoS activation for the optiClient 1. QoS must only be activated in optiClient 130 V4.0 Administration for use under Windows 2000 (see Section 3.2.
2install.fm Installation Configuring/installing Quality of Service Step 5 Nur für den internen Gebrauch Procedure In the Select Network Service dialog, click QoS Packet Scheduler and click OK. The service is installed. Upon completion of this task, you are returned to the properties dialog (as in Step 3) in which the QoS Packet Scheduler entry is displayed and activated: Display 6 2-6 Click the Configure button for network card connection configuration.
2install.fm Nur für den internen Gebrauch Step 7 Installation Configuring/installing Quality of Service Procedure Select Enable for the 802.1p Support property: Display A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
2install.fm Installation Configuring/installing Quality of Service Step 8 Nur für den internen Gebrauch Procedure Select Enable for Flow Control: Display 9 Click OK to confirm. You return to the Local Area Connection Properties dialog as in Step 3, which you can also exit by clicking OK. ● Finally, close the Network and Dial-up Connections dialog. This completes the installation/configuration of QoS on the client PC. ● ● 2-8 A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
2install.fm Nur für den internen Gebrauch Installation Configuring/installing Quality of Service QoS RSVP service deactivation The service that manages the QoS RSVP (Resource Reservation Protocol) must now be deactivated to ensure that the system runs correctly: Step 1 Procedure Start the service administration tool in Windows 2000 by selecting Settings - Control Panel - Administrative Tools - Services. Display 2 Open the context menu for the entry QoS RSVP and select Stop.
2install.fm Installation Configuring Location Information 2.3 Nur für den internen Gebrauch Configuring Location Information General Information In order to run the optiClient 130 correctly, all your personal location information must be entered accurately. If these options are missing or have errors, you will not be able to correctly dial any entries from the phone book or call lists.
2install.fm A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
2install.fm Installation optiClient Installation Procedure 2.4 Nur für den internen Gebrauch optiClient Installation Procedure You can install the latest version of the optiClient 130 using the convenient InstallShield installation program. Step Procedure 1 Insert the installation CD into the CD-ROM drive. The installation program starts automatically.
2install.fm Nur für den internen Gebrauch Installation optiClient Installation Procedure Shortcuts on the Desktop One desktop icon each is created for optiClient phone, optiClient office, and optiClient easyCom. If you do not want to keep the desktop shortcuts, you can remove them. The programs are still available via the Start menu. A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
2install.fm Installation optiClient Installation Procedure 2-14 Nur für den internen Gebrauch A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
Nur für den internen Gebrauch 3 3benkonf.fm First Steps and User Configuration First Steps and User Configuration This section contains the following information: ● General ● Working with the Administration Tool ● Starting the Program ● Logging on ● Logging on with a new telephone number ● Changing the User Password ● Exiting optiClient phone / office / easyCom A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
3benkonf.fm First Steps and User Configuration General 3.1 Nur für den internen Gebrauch General Profile File The optiClient 130 works with a profile file, from which the phone number configuration paramaters needed for proper functionality are read at login. If you log on with a phone number that is not recognized by the profile file, you can configure the parameters required for it during the login procedure.
3benkonf.fm Nur für den internen Gebrauch 3.2 First Steps and User Configuration Working with the Administration Tool Working with the Administration Tool This section contains the following information: ● Configuring PC settings ● Configuring Setup information (License information) ● Configuring Parameters for PC Performance ● Configuring Parameters for Quality of Service General Starting the administration tool is only necessary when ● PC settings, e.g.
3benkonf.fm First Steps and User Configuration Working with the Administration Tool 3.2.1 Nur für den internen Gebrauch Configuring PC settings To configure the parameters for the PC settings, proceed as follows: 1. After starting the administration tool, select the PC settings tab. Display 2. The current folder where the ’local’ profile file is saved is displayed under Profile folder in the Path field.
3benkonf.fm Nur für den internen Gebrauch 4. First Steps and User Configuration Working with the Administration Tool To edit the default settings, click on Change default in the profile folder. This opens the Default values dialog box in which you can configure the following default parameters: – General parameters (default) eee Firctorm yl par(metpr)1884(s)587( G)-7.2df(ault))]TJ/F2 1 Tf0 -1.17 TD0.0034 une – endea ewthic23.1hu cndnd (i)5.1nhe A130.
3benkonf.fm First Steps and User Configuration Working with the Administration Tool 3.2.2 Nur für den internen Gebrauch Configuring Setup information (License information) To configure Setup information, proceed as follows: 1. If the license must be changed after installation, activate the Setup information tab in the administration tool. Display 2. The current License key is read out and displayed from the Windows registry. If a new license is to be entered, enter this in the input field.
3benkonf.fm Nur für den internen Gebrauch 3.2.3 First Steps and User Configuration Working with the Administration Tool Configuring Parameters for PC Performance To configure PC parameters, proceed as follows: 1. Activate the PC Performance tab in the administration tool: Display 2. The entries under Global settings for logged on user are global Windows settings which are valid for users logged on system-wide, i.e. outside optiClient 130 V4.0. ● Specify the Menu show delay in milliseconds.
3benkonf.fm First Steps and User Configuration Working with the Administration Tool 3. Click OK or Cancel to exit the administration tool. > 3-8 Nur für den internen Gebrauch Press Save each time to store your input in the dialog. A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
3benkonf.fm Nur für den internen Gebrauch 3.2.4 First Steps and User Configuration Working with the Administration Tool Configuring Parameters for Quality of Service Proceed as follows to configure parameters for Quality of Service: 1. Activate the Quality of Service tab in the Administration Tool. Display 2. Enter the global Windows settings for the current PC under Global settings for this PC.
3benkonf.fm First Steps and User Configuration Working with the Administration Tool Nur für den internen Gebrauch Layer 2: User Priority acc. to IEEE802.1p The values are entered in the three bits of the IEEE802.1p field for the "Call Signalling" and "Voice Payload" traffic types. Layer 3: Priority classes (Codepoint acc. to DiffServ) The values are entered in the six bits of the DiffServ Codepoint (DSCP) field in the Type of Service (TOS) byte for the "Call Signalling" and "Voice Payload" traffic types.
3benkonf.fm Nur für den internen Gebrauch 3.3 First Steps and User Configuration Starting the Program Starting the Program General Following the installation, three versions of the optiClient 130 with three different user interfaces are available. If you are logging on with a phone number for the first time, either the default settings will be used (if configured), or you must supply the necessary information after the program starts.
3benkonf.fm First Steps and User Configuration Logging on 3.4 Nur für den internen Gebrauch Logging on On starting the program, the appropriate configuration data is loaded, and you are presented with the logon dialog: When logging on, enter the following data: Parameter Meaning Call number Client telephone number Password Appropriate password Language Select the language for the optiClient 130 user interface. Chose from the languages installed.
3benkonf.fm Nur für den internen Gebrauch 3.4.1 First Steps and User Configuration Logging on Logging on with a new telephone number When a user logs on with a new phone number without existing default values for the first time, the individual user and connection parameters for that number are not yet known. Consequently, after the logon, a corresponding message is displayed to indicate that the system settings could not be found.
3benkonf.fm First Steps and User Configuration Logging on – General parameters – Audio parameters – Telephone Directory parameters – Update parameters – Server parameters 3.4.2.1 1. Nur für den internen Gebrauch General parameters Select the General tab in the extended options dialog.
3benkonf.fm Nur für den internen Gebrauch First Steps and User Configuration Logging on Support system feature If the parameter Support system feature "automatic line sei"automatic line seizure" zure" was activated on the connected system, this parameter must be activated in optiClient office. This causes optiClient office to behave as a normal telephone, i.e., the trunk access number must be dialed for external numbers, and internal stations can be reached directly.
3benkonf.fm First Steps and User Configuration Logging on 3.4.2.2 1. Nur für den internen Gebrauch Audio parameters Switch to the Audio tab in the extended options dialog. Display 2. Enter the following parameters: 3-16 Parameters Meaning Handset Under Handset select the handset for the optiClient. All devices/ drivers installed are offered in the drop-down list. Mixer Components located on the PC/sound card for the Mixer.
3benkonf.fm First Steps and User Configuration Logging on Nur für den internen Gebrauch Parameters Meaning Play back sounds only If the option is activated, sounds are output only via the PC via PC speaker (not via speaker. sound card) If this option is activated on a PC running under Windows 98SE, sounds are not signalled by a modulated tone but, depending on the operating system, by a default system beep. Play back sounds via sound card and PC speaker 3.
3benkonf.fm First Steps and User Configuration Logging on 3.4.2.3 1. Nur für den internen Gebrauch Telephone Directory parameters Switch to the Telephone directory tab in the extended options dialog. Display 2. The parameters correspond to those which can also be used when setting the options in the optiClient (see Option Settings for the optiClient phone and Option Settings for the optiClient office). 3. You can now configure further parameters or click on OK.
3benkonf.fm Nur für den internen Gebrauch 3.4.2.4 1. First Steps and User Configuration Logging on Update parameters Switch to the Update tab in the extended options dialog. Display 2. You can activate the Update Server here and specify the folder in which software updates are made available under the field Server share name on which update versions are stored. Whenever optiClient is started, this folder will then be checked to determine whether a new software update exists. 3.
3benkonf.fm First Steps and User Configuration Logging on 3.4.2.5 1. Nur für den internen Gebrauch Server parameters Switch to the Server tab in the extended options dialog. Display 2. 3. Enter the following parameters: Parameter Meaning IP address IP address of the HG1500 where the user number is configured. You can now configure further parameters or click on OK. This returns you to the Logon dialog. 3-20 A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
3benkonf.fm Nur für den internen Gebrauch 3.5 First Steps and User Configuration Changing the User Password Changing the User Password Every HiPath 3000 user can change his/her login password for the optiClient as follows: 1. Click on the menu key in optiClient phone or open the context menu in optiClient office. 2. Then select Change password. 3. Enter the old and the new password in the ensuing dialog. Enter the new password again to confirm it.
3benkonf.fm First Steps and User Configuration Exiting optiClient phone / office / easyCom 3.6 Nur für den internen Gebrauch Exiting optiClient phone / office / easyCom ● You can exit optiClient office by clicking on the menu bar and selecting the Exit command from the menu. ● You can exit optiClient phone and optiClient easyCom as usual in Windows by clicking the Close button in the upper right corner of the user interface. A note appears while the optiClient phone / office / easyCom is closing.
Nur für den internen Gebrauch 4 ● 4bof.fm optiClient phone User Interface optiClient phone User Interface The optiClient phone user interface simulates the optiPoint advance plus phone and generally functions in the same way as such a telephone. Consequently, only the PC-specific operations and features are described in this document.
4bof.fm optiClient phone User Interface Layout of the optiClient phone User Interface 4.
4bof.fm optiClient phone User Interface Layout of the optiClient phone User Interface Nur für den internen Gebrauch Element Meaning Phone book key Opens the phone book manager, see Electronic Telephone Directory. Call list key Opens the call list manager, see Call List Management. Menu key Opens the optiClient phone menu.
4bof.fm optiClient phone User Interface General Operation 4.2 Nur für den internen Gebrauch General Operation General Information ● To press a button in the optiClient phone user interface, simply click the key with your mouse. ● Generally, input is possible through the keys in the optiClient phone user interface and the PC keyboard. ● The function of the Minimize and Close buttons in the upper section of the user interface correspond with the Windows standard.
4bof.fm optiClient phone User Interface General Operation Nur für den internen Gebrauch 4.2.1 Using the PC keyboard The following applies when using optiClient with the PC keyboard: Procedure Key/key combination Accept call s End call (hang up) _ Scroll functions X or Z Confirm function = Volume control + or - on the dial pad Dial directly from the clipboard; a dial prefix is not < + + added to the clipboard contents.
4bof.fm optiClient phone User Interface General Operation 4.2.3 Nur für den internen Gebrauch Special Tone Settings Besides the speaker and microphone volumes, you can also change the "ring volume", "ring tone" and the "attention ring volume". You can make these settings when you are not conducting a call. Key Procedure Click on the "+" or "-" symbol of the speaker key.
4bof.fm Nur für den internen Gebrauch 4.2.5 optiClient phone User Interface General Operation Telephone Directory Management Opening Telephone Directory Management Key Procedure To open telephone directory management, click on the Phone Book key. A detailed description of telephone directory management can be found in the section Electronic Telephone Directory. 4.2.6 Call lists Opening Call List Management Key Procedure To open call list management, click on the Call List key.
4bof.fm optiClient phone User Interface General Operation 4.2.7 Nur für den internen Gebrauch Key Modules As with the optiphone, 1 to 4 key modules, each with 16 freely-programmable keys, can be added to the basic module of the optiClient phone. ● To open the key module click on the Activate button: ● To close the key module click on the Activate button again: > 4-8 The maximum number of key modules possible per user can be set up in the user configuration.
4bof.fm Nur für den internen Gebrauch 4.2.8 optiClient phone User Interface General Operation Key Captions You can label the keys in the main module and in all key modules in any way you want: Step Procedure 1 Double-click the caption field on the key. ● In the dialog that appears, you will see the current caption for the key and a second field, in which you can enter the desired (new) caption. 2 Click OK to confirm. > ● ● ● ● 4.2.
4bof.fm optiClient phone User Interface Information on the optiClient phone 4.3 Nur für den internen Gebrauch Information on the optiClient phone You can obtain further information regarding version, copyright, connected hardware, personal phone number, etc. in the following manner: Step 1 2 4-10 Procedure Click the menu key. The optiClient phone menu appears. Select Information... ● The Info dialog appears: A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
4bof.fm Nur für den internen Gebrauch 4.4 optiClient phone User Interface Manual Update Check for the optiClient phone Manual Update Check for the optiClient phone In addition to the automatic update function, which checks for new update versions of the optiClient 130 about every 15 minutes, the optiClient 130 can also be updated manually. Step Procedure 1 Click the menu key. ● 2 The optiClient phone menu appears. Select Update...
4bof.fm optiClient phone User Interface Manual Update Check for the optiClient phone Step Nur für den internen Gebrauch Procedure 5 If you select Cancel, the update version will not be installed. The current settings for periodic update checks remain unchanged. After setting up the desired options, confirm your selection with OK. > Local administration rights are required for manual (or automatic) optiClient update. 4-12 A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
4bof.fm Nur für den internen Gebrauch 4.5 optiClient phone User Interface Option Settings for the optiClient phone Option Settings for the optiClient phone General Information To ensure proper functionality of the optiClient 130, you need to configure various user-specific parameters. Step Procedure 1 Click the menu key. ● 2 The optiClient phone menu appears. Select Options... ● The Options dialog appears.
4bof.fm optiClient phone User Interface Option Settings for the optiClient phone 4.5.1 Nur für den internen Gebrauch General Options Set the maximum number of key modules possible for the current user in the General tab. Acceptable entries are from 0 to 4. Display > The maximum possible number of key modules depends on the connected HiPath system (see also section General Operation).
4bof.fm Nur für den internen Gebrauch 4.5.2 optiClient phone User Interface Option Settings for the optiClient phone Display Options Under the Display mode tab you can activate/deactivate the following options: Display > Phone always on top The optiClient phone user interface always remains in the foreground. > Move phone to top on incoming call If the user interface is not set up to always be on top (i.e.
4bof.fm optiClient phone User Interface Option Settings for the optiClient phone > Nur für den internen Gebrauch Minimize phone after a period of time Activate this option if the user interface should be minimized after a specified amount of time. This should be entered as a number of minutes. Use the Hide phone on minimized status option to decide whether the user interface is to be minimised in the system tray or on the taskbar. The parameters in other tabs can now be changed.
4bof.fm Nur für den internen Gebrauch 4.5.3 optiClient phone User Interface Option Settings for the optiClient phone Telephone Directory Options Under the Telephone directory tab you can edit the following parameters: Display > If you are working with a telephone directory server (LDAP), activate this option. Then enter the IP address or Name of the LDAP server. > In order to access and display the desired LDAP entries in optiClient, a number of settings need to be made.
4bof.fm optiClient phone User Interface Option Settings for the optiClient phone Nur für den internen Gebrauch Display The complete LDAP directory is stored in a hierarchical structure. In some cases, only a subsection of this directory structure may be appropriate for individual users as the base directory name (Base DN) to be searched and displayed.
4bof.fm Nur für den internen Gebrauch > optiClient phone User Interface Option Settings for the optiClient phone The examples below apply to an LDAP directory with the following elements: – Level designation 1: c (e.g., for "country") – Name of an entry at this level: DE – Level designation 2: o (e.g., for "organization“) – Name of an entry at this level: SIEMENS – Level designation 3: ou (e.g.
4bof.fm optiClient phone User Interface Option Settings for the optiClient phone 4.5.4 Nur für den internen Gebrauch Telephony Options Under the Telephony tab you can edit the following parameters: Display > If the phone numbers of incoming calls are to be transferred to an external application, activate the External Interface option and enter the directory / name of the external application. A typical example of this feature would be searching for customer data in a database.
4bof.fm Nur für den internen Gebrauch 4.6 optiClient phone User Interface View Settings for the optiClient phone View Settings for the optiClient phone You can choose one of the three available views for the optiClient phone as follows: Step Procedure 1 Click the menu key. ● 2 The optiClient phone menu appears. Select View. You now have the following options: ● Normal view: The user interface is fully displayed with the dial pad and the function keys.
4bof.fm optiClient phone User Interface Online Help 4.7 Nur für den internen Gebrauch Online Help To start the online help for the optiClient phone, proceed as follows: Step Procedure 1 Click the menu key. ● 2 4-22 The optiClient phone menu appears. Select Help. The online help is started. A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
42bof.fm optiClient office User Interface Layout of the optiClient office User Interface Nur für den internen Gebrauch 5 optiClient office User Interface The optiClient office graphical user interface (GUI) consists of a system bar with several (tabbed) dialogs, from which certain functions can be chosen, options can be selected and the status of current calls can be determined. 5.
42bof.fm optiClient office User Interface Layout of the optiClient office User Interface Nur für den internen Gebrauch Overview of the available Windows: Window Description Functions / Telephone directory / Caller- and call records ● ● ● Functions: Settings for available phone number functions. The functions actually available will depend on the phone number configuration on the HiPath system and may differ from the range of functions depicted here.
42bof.fm Nur für den internen Gebrauch 5.2 optiClient office User Interface General Operation General Operation ● The Office bar can be moved around the desktop along with any attached windows. ● Open windows can be closed by clicking the Close Window button. ● Open windows can be removed from the bar and individually moved and positioned on the desktop. ● You can change the size of the individual windows.
42bof.fm optiClient office User Interface General Operation 5.2.1 Step 1 Opening and Closing Windows Procedure Open the optiClient office context menu: ● 5-4 Nur für den internen Gebrauch All available windows are listed in the upper panel of the optiClient office menu. A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
42bof.fm Nur für den internen Gebrauch 5.2.
42bof.fm optiClient office User Interface General Operation 5.2.4 Nur für den internen Gebrauch Setting the speaker and microphone volume Setting the speaker volume Key Procedure The speaker key in the Connection Parties window is used to control the volume of the speaker. To increase or decrease the volume, click on the the "+" or "-" symbol, respectively. optiClient changes the volume accordingly and also shows the setting in the display.
42bof.fm Nur für den internen Gebrauch 5.2.5 optiClient office User Interface General Operation Special Tone Settings Besides the speaker and microphone volumes, you can also change the "ring volume", "ring tone" and the "attention ring volume". You can make these settings when you are not conducting a call. Key Procedure Click on the "+" or "-" symbol of the speaker key in the Connection Parties window.
42bof.fm optiClient office User Interface General Operation 5.2.7 Nur für den internen Gebrauch Telephone Directory Management To open Telephone Directory management, click on the Telephone directory tab in the Functions/Telephone directory/Caller- and call records window. You can find a detailed description of the optiClient phone book in section Electronic Telephone Directory. 5.2.
42bof.fm Nur für den internen Gebrauch 5.2.9 optiClient office User Interface General Operation Programming the Function Keys The function keys B to L on the keyboard can be programmed with specific functions for the optiClient. The A function key is programmed for Help, and cannot be changed. To program the function keys, proceed as follows: Step Procedure 1 Open the optiClient office context menu: 2 Choose the command Program Function Keys...
42bof.fm optiClient office User Interface General Operation Step Nur für den internen Gebrauch Procedure 4 Choose the desired function from the list box.
42bof.fm Nur für den internen Gebrauch 5.3 optiClient office User Interface Information on the optiClient office Information on the optiClient office You can obtain further information regarding version, copyright, connected hardware, personal phone number, etc., as follows: Step Procedure 1 Open the optiClient office context menu: 2 Select Information... ● The Info dialog appears: A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
42bof.fm optiClient office User Interface Manual Update Check for optiClient office 5.4 Nur für den internen Gebrauch Manual Update Check for optiClient office In addition to the automatic update function, which checks for new update versions of the optiClient about every 15 minutes, the optiClient 130 can also be updated manually. Step Procedure 1 Open the optiClient office context menu: 2 Select Update...
42bof.fm Nur für den internen Gebrauch 5.5 optiClient office User Interface Option Settings for the optiClient office Option Settings for the optiClient office General Information To ensure proper functionality of the optiClient 130, you need to configure various user-specific parameters. Although the necessary parameters for connecting to the switch were defined the first time the program was started, they can be edited here in addition to the general user parameters.
42bof.fm optiClient office User Interface Option Settings for the optiClient office 5.5.1 Nur für den internen Gebrauch General Options Under the General tab you can define the following options: Display ● Activate the corresponding option if you want the ACD status to be displayed in the Connection Parties window. The appropriate colors are then displayed, depending on the ACD status. ● You can define the width of speed-dial keys in pixels in the Speed-dial keys window.
42bof.fm Nur für den internen Gebrauch 5.5.2 optiClient office User Interface Option Settings for the optiClient office Display Options Under the Display mode tab you can activate/deactivate the following options: Display > Phone always on top The optiClient phone user interface always remains in the foreground. > Move phone to top on incoming call If the user interface is not set up to always be on top (i.e.
42bof.fm optiClient office User Interface Option Settings for the optiClient office 5.5.3 Nur für den internen Gebrauch Telephone directory options Under the Telephone directory tab you can edit the following parameters: Display > If you are working with a telephone directory server (LDAP), activate this option. Then enter the IP address or Name of the LDAP server. > In order to access and display the desired LDAP entries in optiClient, a number of settings need to be made.
42bof.fm Nur für den internen Gebrauch optiClient office User Interface Option Settings for the optiClient office Display The complete LDAP directory is stored in a hierarchical structure. In some cases, only a subsection of this directory structure may be appropriate for individual users as the base directory name (Base DN) to be searched and displayed.
42bof.fm optiClient office User Interface Option Settings for the optiClient office > Nur für den internen Gebrauch The examples below apply to an LDAP directory with the following elements: – Level designation 1: c (e.g., for "country") – Name of an entry at this level: DE – Level designation 2: o (e.g., for "organization“) – Name of an entry at this level: SIEMENS – Level designation 3: ou (e.g.
42bof.fm Nur für den internen Gebrauch 5.5.4 optiClient office User Interface Option Settings for the optiClient office Telephony Options Under the Telephony tab you can edit the following parameters: > If the phone numbers of incoming calls are to be transferred to an external application, activate the External Interface option and enter the directory / name of the external application. A typical example of this feature would be searching for customer data in a database.
42bof.fm optiClient office User Interface Option Settings for the optiClient office 5.5.5 Nur für den internen Gebrauch Speed-dial Keys You can call defined speed-dial numbers directly via speed-dial keys. The speed-dial keys are located in the Speed-dial keys/Dial windows (max. four). Open the window in which you want to configure the speed-dial keys, and select the Speed-dial keys tab. A maximum of 218 speed-dial keys can be configured for each user.
42bof.fm Nur für den internen Gebrauch Step optiClient office User Interface Option Settings for the optiClient office Procedure 2 In the following dialog, enter the key captions and the corresponding phone number (internal or external). Press the OK dialog key to confirm your selection. 3 The speed-dial keys are displayed in the window.
42bof.fm optiClient office User Interface Option Settings for the optiClient office Step 2 Nur für den internen Gebrauch Procedure You have the following options for sorting: – by name (speed-dialing key caption) – by the type of phone number (internal or external) stored on the speed-dial key You can optionally sort in either – ascending or – descending order. Select the desired option by clicking on it; a check mark means the option has been selected.
42bof.fm Nur für den internen Gebrauch 5.6 optiClient office User Interface Functions Functions General Information As a user, a number of general and special telephony functions are available for your personal phone number, which correspond with the configuration of the HiPath system. General telephony functions These functions can be activated in the Functions/Telephone directory/Call detail records window.
42bof.fm optiClient office User Interface Functions Nur für den internen Gebrauch The following options are available by selecting the corresponding check box.
42bof.fm Nur für den internen Gebrauch > optiClient office User Interface Functions The functions identified with "Option" depend on the feature set enabled for the individual users and may therefore not be available in some cases. The following special telephone functions are available via the Connection Parties Window: See also Connection Parties Window. Function ● Accept a parked call... (see section Parking Calls) ● Display received infos... (see section Infos).
42bof.fm optiClient office User Interface Connection Parties Window 5.7 Nur für den internen Gebrauch Connection Parties Window Open dial area Display bar Buttons for loudspeaker, microphone, and headset.
42bof.fm optiClient office User Interface Connection Parties Window Nur für den internen Gebrauch Element Meaning Function icons Start the respective functions Dialing area The dialing area can be used here to open the dialing functions. Call status display As in the example: a current call (orange) with a called party Function icon To quickly display an incoming call (answer) and end a call (hang up).
42bof.fm optiClient office User Interface Online Help 5.7.
Nur für den internen Gebrauch 6 BofEasyCom.fm optiClient easyCom User Interface optiClient easyCom User Interface General The optiClient easyCom user interface basically offers the same functionality as the optiClient office and optiClient phone user interfaces. It is not possible to use different user interfaces simulteanously.
BofEasyCom.fm optiClient easyCom User Interface 6-2 Nur für den internen Gebrauch A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
Nur für den internen Gebrauch 5phone.fm Using the optiClient phone Extended Dialing Functions Using Drag & Drop 7 Using the optiClient phone 7.1 Extended Dialing Functions Using Drag & Drop In addition to the possibilities for calling a number that have already been covered in this manual, you can insert a phone number from another application (e.g., a customer management application) into the optiClient phone display via a simple Drag & Drop operation. The phone number is called automatically.
5phone.fm Using the optiClient phone Basic and advanced functions 7.2 Nur für den internen Gebrauch Basic and advanced functions For details on the basic and advanced functions identified with “*” below, please refer to the Operating Instructions of the optiset E or to section Overview of Functions and Codes (in Alphabetical Order), since these functions are the same as for the optiPoint. 1. Making and Answering Calls 6.
5phone.fm Nur für den internen Gebrauch 7.3 Using the optiClient phone Overview of Functions and Codes (in Alphabetical Order) Overview of Functions and Codes (in Alphabetical Order) The table below lists all available functions as they appear on the display. Functions that have been configured (contact System Support) can be activated interactively (select + save) via the Service menu (select + save or enter a code) or via function keys. Functions (display) ... Interac- ...
5phone.fm Using the optiClient phone Overview of Functions and Codes (in Alphabetical Order) Functions (display) Nur für den internen Gebrauch ... Interac- ...
5phone.fm Nur für den internen Gebrauch Using the optiClient phone Overview of Functions and Codes (in Alphabetical Order) Functions (display) ... Interac- ... Via the Program/ tively Service menu Program/Service Prog.
5phone.fm Using the optiClient phone Overview of Functions and Codes (in Alphabetical Order) Functions (display) Nur für den internen Gebrauch ... Interac- ... Via the Program/ tively Service menu Program/Service ...
Nur für den internen Gebrauch 8 Using the optiClient office 8.1 Making and Answering Calls 6office.fm Using the optiClient office Making and Answering Calls The following features are available when making and answering calls: > Answering Calls > Call Pickup > Do Not Disturb Feature > Ringer Off > Microphone on/off 8.1.1 Answering Calls The phone uses a specific ringer signal when it rings.
6office.fm Using the optiClient office Making and Answering Calls Step Nur für den internen Gebrauch Action/Effect 1 A party within the pickup group receives a call. The call pickup icon is activated (blue) in the Connection parties window. 2 Click on the call pickup icon to pick up the call. > 8.1.3 You can pick up calls for all parties that are assigned to your call pickup group. Call pickup groups are defined by a service technician.
6office.fm Nur für den internen Gebrauch 8.1.4 Using the optiClient office Making and Answering Calls Ringer Off If you do not wish to be disturbed by calls, you can temporarily disable the ringer tone for incoming calls. All calls will be announced with a short beep and also displayed on the screen. Activating ringer off > To activate the Ringer Off function, enable the Functions tab in the Functions/Telephone Directory/Call detail records window and click the Ringer Off check box.
6office.fm Using the optiClient office Making and Answering Calls 8.1.5 Nur für den internen Gebrauch Microphone on/off You have the option of activating or deactivating the handset microphone or speakerphone during a call. Turning on the Microphone (Mute off) > To turn on the microphone – click the microphone icon in the Connection parties window. The microphone is enabled and a green dot appears in the icon.
6office.fm Nur für den internen Gebrauch 8.2 Making calls 8.2.1 Caller ID Suppression Using the optiClient office Making calls When you place an external call, you can prevent your internal phone number or name from being displayed on the called party’s terminal. This feature remains activated until you deactivate it. > The caller ID suppression function must be activated in the HiPath system and enabled by the network provider.
6office.fm Using the optiClient office Making calls Step Nur für den internen Gebrauch Action/Effect Dialing from the Connection parties window (dial area): 2 Enter the number you wish to call or select it from the list box. Display 3 Click the Confirm button to confirm Dialing from the Connection parties window (context menu): 1 Open the context menu in the Connection Parties window and select Dial. > Enter the desired Call number or select it from the list box. Display > 2 Click OK.
6office.fm Nur für den internen Gebrauch > 8.2.3 Using the optiClient office Making calls When calling external parties, it is often necessary - depending on the PBX configuration - to dial a so-called dial prefix, e.g. "0“, before the actual number or to record this prefix when defining the speed-dial key. Extended Dialing Functions per Drag & Drop Apart from the described options for calling a number, you can also insert a phone number from another application (e.g.
6office.fm Using the optiClient office Making calls 8.2.4 Nur für den internen Gebrauch Terminating Calls The remote party ends the call The active call displayed in the Connection Parties window disappears. You end the call You can end a call by one of the following methods: > Click the function icon "Handset on-hook“ (red handset) for the active (orange) call in the Connection Parties window. > Click on End call in the Connection Parties window.
6office.fm Nur für den internen Gebrauch Using the optiClient office Calling Multiple Parties Simultaneously 8.3 Calling Multiple Parties Simultaneously 8.3.1 Consultation Hold You are conducting a call and would like to consult a colleague without allowing the current party to listen in. Initiating a Consultation Call Step Action/Effect Variant 1 1 From the context menu of the first party, click Consultation hold. 2 The call is placed on hold, and the call status display turns grey.
6office.fm Using the optiClient office Calling Multiple Parties Simultaneously 8.3.2 Nur für den internen Gebrauch Conferencing During an internal or external call, you can call up to four internal or external stations, add them to the call, and thus conduct a conference call. Initiating a Conference Step Action/Effect 1 During a call, you initiate a consultation call with another party with whom you want to conduct a conference call.
6office.fm Nur für den internen Gebrauch 8.3.3 Using the optiClient office Calling Multiple Parties Simultaneously Toggle You can toggle between two calls and alternately speak with both parties. The waiting party cannot listen in on your conversation. Both parties can be either external or internal parties. You also have the option of disconnecting from both calls and connecting the two parties to one another (Call Transfer). Alternatively, you can also initiate a conference (Conferencing).
6office.fm Using the optiClient office Calling Multiple Parties Simultaneously 8.3.5 Nur für den internen Gebrauch Parking Calls You can park up to ten calls, either internal, external, or both. Parked connections can be picked up at other stations. This feature is useful if you want to continue a call at another phone. Parking a Call Step Action/Effect 1 During an active call, select Park call... from the context menu.
6office.fm Nur für den internen Gebrauch Step 2 Using the optiClient office Calling Multiple Parties Simultaneously Action/Effect Enter the line number on which the call is parked in the dialog that follows and then click OK to confirm your selection: A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
6office.fm Using the optiClient office Making Calls to Stored Destinations 8.4 Making Calls to Stored Destinations 8.4.1 Redial Nur für den internen Gebrauch The last ten phone numbers dialed are automatically saved in a single dialing list. To dial one of these saved phone numbers, proceed as follows: Step Procedure Redialing via the Dial area: 1 Open the Dial area in the Connection Parties window, select the number you wish to call from the listbox, and click the icon of the Confirm button.
6office.fm Nur für den internen Gebrauch Using the optiClient office If You Cannot Reach a Destination... 8.5 If You Cannot Reach a Destination... 8.5.1 Callback If a user is busy or is not answering, you can store an automatic callback. This feature saves you from having to make repeated attempts to reach the user. The system/party calls you ● when both you and the busy station are free ● or when the station that did not answer has conducted another call.
6office.fm Using the optiClient office If You Cannot Reach a Destination... 8.5.2 Nur für den internen Gebrauch Call Waiting Even when you are conducting a call, you can still be reached by other callers. During a call, you are notified that another call is waiting both acoustically (alerting tone) and visually and can answer this call.
6office.fm Nur für den internen Gebrauch 8.6 Call Forwarding 8.6.1 Call Forwarding Using the optiClient office Call Forwarding You can forward internal and/or external calls to various internal or external telephones (destinations). External destinations are also possible, depending on system configuration. You have the option of forwarding ● all calls ● only external calls or ● only internal calls.
6office.fm Using the optiClient office Call Forwarding 8.6.2 Nur für den internen Gebrauch Night Service In night answer mode (for example, outside office hours), all external calls are immediately forwarded to a specific internal telephone (night destination). Activating Night Service Step 1 Action/Effect To activate the Night Service function, click the Night service check box in the Functions tab of the Functions/Telephone Directory/Call detail records window.
6office.fm Nur für den internen Gebrauch 8.7 Using Other Functions 8.7.1 Displaying Call Charges Using the optiClient office Using Other Functions The connection charges for an external call are automatically shown in the call-status display of the Connection Parties window. > 8.7.2 The display of call charge information depends on the network provider. Telephone Lock You can protect your phone against unauthorized access (and protect your personal data) by entering a 5-digit personal code.
6office.fm Using the optiClient office Using Other Functions Nur für den internen Gebrauch Disabling a Phone Lock Step > Action/Effect 1 To disable the phone lock, click the Code key check box in the Functions tab of the Functions/Telephone Directory/Call detail records window. 2 A dialog to release the lock appears. 3 To release the lock, enter the code number and then click OK. 4 The check mark n the function option is removed.
6office.fm Nur für den internen Gebrauch 8.7.3 Using the optiClient office Using Other Functions Infos Sending Infos Step Action/Effect 1 Click the Send Info icon on the Functions tab in the Functions/Telephone Directory/Call detail records window. or select the entry Send Info... from the context menu in the Connection Parties window. 2 As with the optiPoint phone, you are now requested to enter the Call number of the recipient and to select the Info. Confirm your entries with OK.
6office.fm Using the optiClient office Using Other Functions Nur für den internen Gebrauch Displaying Infos sent Step 1 2 8-22 Action/Effect As soon as you receive an info, the Read Infos sent icon turns blue (active) on the Functions tab of the Functions/Telephone Directory/Call detail records window. Click this icon to view the message. The sent info appears in the display that follows. A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
6office.fm Nur für den internen Gebrauch 8.7.4 Using the optiClient office Using Other Functions Answer Text If you have configured an answer text, the text you configured is automatically transmitted to an internal caller. Configuring Answer Text Step Action/Effect 1 To select and activate an answer text, click the check box Answer text in the Functions tab of the Functions/Telephone Directory/Call detail records window.
6office.fm Using the optiClient office Using Other Functions 8.7.5 Nur für den internen Gebrauch Telephone Data Service If you want to enter TDS codes that can be read and processed from other attached applications, proceed as follows: Step 1 2 8.7.6 Action/Effect Click the "TDS" symbol in the Connection Parties window. You can then enter the TDS codes in the screen that follows.
6office.fm Nur für den internen Gebrauch 8.7.7 Using the optiClient office Using Other Functions Hunting Group A group of stations can be interconnected in a hunting group; this means that in addition to their respective phone numbers, these stations also have a shared phone number for the hunting group. Incoming calls are signaled consecutively at all the extensions in the hunting group until one of them answers the call. The caller always hears the ringing tone.
6office.fm Using the optiClient office Using Other Functions 8.7.8 Nur für den internen Gebrauch Resetting Functions There is a general reset procedure for activated functions. All enabled functions (such as ringer cutoff, call forwarding and answer text) are reset (depending on the configuration of the telephone system). Step 1 2 8-26 Action/Effect Click the Reset functions icon in the Functions/Telephone Directory/Call detail records window.
6office.fm Nur für den internen Gebrauch 8.8 Using the optiClient office ACD Functions ACD Functions The ACD (Automatic Call Distribution) feature serves to distribute calls within a team. An incoming call is always assigned to the team member (agent) who has had the longest break without a call. The team members can also work in different locations, e.g. at the company and on a home workstation. The teams (call distribution groups) and team members (agents) are defined by the service technician.
6office.fm Using the optiClient office ACD Functions 8.8.1 Nur für den internen Gebrauch ACD Logon (Logging on to System) At the start of service, you must log on to the system. Step 1 Action/Effect To complete the ACD logon, click > the ACD Logon check box in the Functions tab of the Functions/Telephone Directory/Call detail records window or > the entry Logon in the context menu of the Connection parties window. 2 A dialog in which you can enter the code for the person responsible appears.
6office.fm Nur für den internen Gebrauch 8.8.2 Using the optiClient office ACD Functions ACD Logoff (Logging off from the System) At the end of service, you must log off from the system. Step 1 Action/Effect To complete the ACD logoff, click > the ACD Logoff check box in the Functions tab of the Functions/Telephone Directory/Call detail records window or > 2 the entry Logoff in the context menu of the Connection parties window.
6office.fm Using the optiClient office ACD Functions 8.8.3 Nur für den internen Gebrauch ACD Post-Processing If you need more time in addition to the time actually spent conducting a call, you can request/ activate a wrap-up time for the last call. The wrap-up time can be enabled only if you are logged on. You must deactivate the wrap-up time yourself and report back to the system. > If autoworking is activated in the system, the wrap-up time is automatically set after each call and then deleted.
6office.fm Nur für den internen Gebrauch 8.8.4 Using the optiClient office ACD Functions ACD Unavailability During working hours, you can log on and log off from the system, e.g., to take a break (temporary logon/logoff).
6office.fm Using the optiClient office ACD Functions 8.8.5 Step Nur für den internen Gebrauch Displaying the Number of Waiting Calls Action/Effect 1 Select Number of Calls Waiting from the context menu of the ACD button in the Connection Parties window. 2 The ACD button briefly shows the number of waiting calls - regardless of the current ACD status. 8.8.6 ACD Night Service ACD night service is a separate night service for ACD that is not affected by system night answer.
Nur für den internen Gebrauch 9 7telefonb.fm Electronic Telephone Directory Electronic Telephone Directory The optiClient 130 offers you - if available and configured - a central LDAP telephone directory and a personal telephone directory. Whereas the central telephone directory (if any) is maintained by your administrator, you can customize the private directory to meet your own needs.
7telefonb.fm Electronic Telephone Directory Nur für den internen Gebrauch in optiClient phone: Click the Telephone directory button. The telephone directory is opened near the optiClient phone window. The width of the optiClient phone telephone book display can be altered. 9-2 A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
7telefonb.fm Nur für den internen Gebrauch 9.1 General Functions 9.1.1 Selecting the Telephone Directory Electronic Telephone Directory General Functions General Information If available and configured, a central telephone directory (LDAP directory) as well as a personal directory are available to each user. You can select the desired phone directory from the Address / Telephone directory list box in the Phone Book management function.
7telefonb.fm Electronic Telephone Directory General Functions 9.1.2 Nur für den internen Gebrauch Viewing Options of the Telephone Directory The telephone directory is structured like a standard Windows table and can be edited accordingly with respect to the column views.
7telefonb.fm Nur für den internen Gebrauch 9.1.3 Electronic Telephone Directory General Functions Edit entries in the directory Entries in the central LDAP directory can only be maintained centrally by the Administrator. Individual users can maintain their own personal directories. Copying an Entry from the LDAP directory to the Personal Telephone Directory To copy an entry from the LDAP directory to your own personal telephone directory, proceed as follows: 1.
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7telefonb.fm Nur für den internen Gebrauch Electronic Telephone Directory General Functions Display Save your notes by clicking OK. You will be returned to the Telephone directory dialog (step 2). 4. Click OK to save these details. The new entry will now have been added to the personal telephone directory. Editing a Telephone Directory Entry If you want to edit an entry from your personal telephone directory, proceed as follows: 1. Open the context menu of the entry and choose Edit... 2.
7telefonb.fm Electronic Telephone Directory General Functions Nur für den internen Gebrauch 1. Open the context menu of the entry to be deleted and choose Delete. 2. A confirmation prompt appears, which you can then acknowledge by clicking Yes. The entry is deleted, and you return to the Telephone directory. 9.1.4 Finding a Contact in the Telephone Directory Finding an Entry by Name To start a simple search by name, enter the name you are looking for in the Last Name field.
7telefonb.fm Nur für den internen Gebrauch 9.1.5 Electronic Telephone Directory General Functions Calling a Contact from the Telephone Directory You can call any of the contacts listed in your telephone directory as follows: 1. Open the context menu of the party to be called from the telephone directory. 2. Click the Dial button. The party is called.
7telefonb.fm Electronic Telephone Directory General Functions 9-10 Nur für den internen Gebrauch A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
Nur für den internen Gebrauch 10 8ruflisten.fm Call List Management Call List Management > Call list management is only available, if the optiClient 130 V4 TAPI Service Provider has been correctly initialized on the client PC. In the event of an error, a message appears, the call list key disappears from the optiClient telephone user interface and no entries are saved in call list management.
8ruflisten.fm Call List Management Nur für den internen Gebrauch To start Call List Management in the optiClient office: Select the Caller- and call records tab in the Telephone directory window.
8ruflisten.fm Nur für den internen Gebrauch Call List Management Calling a Party from a Call List Activate the desired call list. Then click the relevant caller or called party within this list and choose Call. Deleting a Call List To delete a call list, mark the list to be deleted and click Delete records. When you delete the call list for calls made, both the list of received calls and the list of stations reached are deleted. A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
8ruflisten.fm Call List Management 10-4 Nur für den internen Gebrauch A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
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opticl130v40SIX.fm Index Z-6 Nur für den internen Gebrauch A31003-G2540-A100-3-76A9, 04/2003 optiClient 130 V4.
