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Before You Begin These operating instructions describe the optiPoint 600 office telephone on your HiPath 3000 / 5000 RSM. They describe all functions you can use from your telephone. You may find that some functions you wish to use are not available on your telephone. This may be due to one of the following reasons: • The function has not been configured for your telephone – please contact your service personnel.
Contents Basic Operating Instructions. . . . . . . . . . . . . . . . . . . 10 optiPoint 600 office Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to Use these Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . Screen Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... Interactively . . . . . . . . . . . . . . . . . . . . .
Contents Answering a Call With a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Turning Do Not Disturb On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . Turning Ringer Cutoff On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trace Call: Identifying Anonymous Callers (Not for U.S.) . . . . . . . . . . . Turning the Microphone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering Calls from the Entrance Telephone and Opening the Door.
Contents Making Calls to Stored Destinations . . . . . . . . . . . . 45 Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using a Caller List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Retrieving the Caller List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Checking the Call Time/Additional Call Information . . . . . . . . . . . . . Dialing a Station Number from the Caller List . . . . . . . . . . .
Contents Saving Station Numbers, Functions, Procedures and Appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Saving Repertory Dialing Numbers on a Key. . . . . . . . . . . . . . . . . . . . . Storing Station Speed-Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . Assigning Functions to Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Assigning a Procedure (Operating Steps) to a Key . . . . . . . . . . . . . . . . Saving Appointments . . .
Contents Controlling Relays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sensors (HiPath 3300/3350/3500/3550 Only) . . . . . . . . . . . . . . . . . . . . Radio Paging (Not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Simple Paging Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enhanced Paging Equipment (Hipath 3700/3750 Only) . . . . . . . . . .
Contents Ø Local applications Using Local Applications . . . . . . . . . . . . . . . . . . . . .110 Entering Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Touchscreen Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Entering Characters via the Keypad . . . . . . . . . . . . . . . . . . . . . . . . External Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Personal Directory . . . . . . . . . . . . . . .
Contents Ø All About Your Telephone Labeling, Documentation and Accessories . . . . . 149 Labeling Key Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Attaching a Station Number Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 150 150 151 Fixing Problems .
Basic Operating Instructions Basic Operating Instructions optiPoint 600 office Control Panel Key field – fixed function keys: Program/Service Redial Mute or Internal Speaker Illuminated touchscreen display, 320 x 240 pixel Operating pen LEDs Key field – freely programmable keys Keypad Handset Speaker for open listening and ring tones Keys for telephone settings Fixed function key: Release Keys for scrolling to functions 10 Key for confirming a function optiPoint key module with programmable keys
Basic Operating Instructions Step by Step How to Use these Operating Instructions You will find a graphic representation of the steps in logical sequence in the left column. Below is an explanation of the symbols: C Lift the handset (off-hook). I Replace the handset (on-hook). H Conduct a call. D Enter a telephone number or code. 99 Enter the code. A B C Enter letters or numbers.
Basic Operating Instructions Step by Step Screen Displays Please dial Return to held call? The graphics-enabled touchscreen display shows: • Data from the internal telephone directory Æ page 49 or the caller list Æ page 45 • Requests and acknowledgement messages, depending on the situation • Selection options for functions that you can confirm with ã.
Basic Operating Instructions Step by Step ... With Function Keys If you saved a function on a key Æ page 69, you can access it directly as follows : Press the Mute key to execute the function ... Via the Large Graphics Display In addition to situation-dependent functions, optiPoint 600 office also lets you use and access local applications, such as the personal telephone directory, via the large graphics-enabled display with its touchscreen functionality. See Display menu Æ page 14.
Basic Operating Instructions Display with Touchscreen Functionality In addition to situation-dependent functions, you can also use and access local applications in optiPoint 600 office, such as the personal telephone directory, for example, via the large graphics-enabled display with touchscreen functionality. Overview Display interface fields: Displays the currently selected/activated function/application (e.g.
Basic Operating Instructions When a local application is displayed, such as the personal telephone directory for example, the "Phone" tab flashes to signal incoming calls in addition to the ring tone. When you pick up the handset to dial or accept an incoming call, the display indicator automatically switches to the "Phone" tab. If configured, switching is performed automatically even if there is no user intervention for a lengthy period (time can be configured, Æ page 139).
Basic Operating Instructions Functions You Can Use Basic and Enhanced Functions You can use all basic and enhanced communications platform functions that appear interactively on the screen, in the Program/Service menu, and when you press function keys. Additional Team and Executive/Secretary Functions Æ page 96f. To help working and project groups work together more efficiently, the service personnel can configure a variety of team functions, depending on your preferences when working in the team.
Basic Operating Instructions Using the Telephone Efficiently • • • You probably have certain colleagues or external parties with whom you talk on the phone especially frequently. To dial these numbers faster and more conveniently, you can save them on keys (Saving station numbers for repertory dialing on keys Æ page 67). You can save additional names, station numbers, and calling party data in the personal directory of your optiPoint 600 office telephone Æ page 114.
Making and Answering Calls Step by Step Making and Answering Calls Special default ring signaling is set for your telephone: • • • • When you receive an internal call, your telephone rings once every four seconds (single-tone sequence). When you receive an external call, your telephone rings twice in rapid succession every four seconds (dual-tone sequence). When you receive a call from the entrance telephone, your telephone rings three times in rapid succession every four seconds (triple-tone sequence).
Making and Answering Calls Step by Step Ending the call: Press the key. The LED goes out. Speaker or Release Press the key. Notes on speakerphone mode: • Tell the other party that you are using speakerphone mode. • The speakerphone works best at a low receiving volume. • The ideal distance between the user and the telephone set in speakerphone mode is about 50 cm (approx. 20 inches). Open Listening in the Room During a Call You can let other people in the room join in on the call.
Making and Answering Calls Step by Step Switching to Speakerphone Mode Precondition: You are conducting a call with the handset. Speaker and I Hold down the key and replace the handset. (In U.S. press the key once and replace the handset). Then release the key and continue the call. Switching to the Handset Precondition: You are engaged in a call in speakerphone mode. C and H Lift the handset. Continue the call. Using Call Waiting Callers can still reach you while you are engaged in another call.
Making and Answering Calls Step by Step Placing the first call on hold and answering the second call: Select and confirm. Call waiting? or Press the key. The LED lights up. Enter the code. Program/Service F>> You are connected to the call waiting party immediately. The first party is placed on hold. Ending the second call and resuming the first one: Confirm. Quit and return? or F9 Press the key. The LED lights up. Enter the code. Program/Service or I C Replace the handset. "Recall: ...
Making and Answering Calls Step by Step Turning the Call Waiting Tone On and Off You can suppress the call waiting tone (every six seconds) for external calls. A one-time special dial tone then alerts you to the waiting call. Select and confirm. Waiting tone off? or Waiting tone on? or GA@ or FA@ Enter code for "tone off" or "tone on". Accepting a Specific Call for Your Colleague You hear another telephone ring. Press the key. The LED lights up Program/Service Select and confirm.
Making and Answering Calls Step by Step Rejecting Calls You can reject calls which you do not wish to take. The call is then signaled at another definable telephone (contact your service personnel). The telephone rings. The caller is displayed. Press the key. Release If a call cannot be rejected, your telephone will continue to ring. The message US: "currently not possible" or UK: "Feature not available" is displayed (e.g in the case of recalls).
Making and Answering Calls Step by Step Using Timed Reminders Precondition: You must have saved a timed reminder Æ page 74. The current time is the time stored. The telephone rings. The timed reminder appears on the screen. US: Reminder UK: Reminder at Press the key twice. Speaker or C I Lift the handset and replace it again. If you fail to answer the timed reminder, it repeats five times and is then erased.
Making and Answering Calls Step by Step Enabling and Disabling Handsfree Answerback Select and confirm. HF answerback on? or HF answerback off? or FB? or GB? Enter the code for "on" or "off". Answering a Call With a Headset Your telephone rings. Confirm. Answer? Ending the call: Press the key. The LED goes out. Release Turning Do Not Disturb On and Off You can activate the do not disturb function if you do not want the receive any calls.
Making and Answering Calls Step by Step Turning Ringer Cutoff On and Off You can activate the ringer cutoff function if you do not want the receive any calls. Calls are only identified by one ring signal, an indication on the display, and a key which has been programmed to flash (such as a trunk key). Select and confirm. Ringer cutoff on? or Ringer cutoff off? or FBA or GBA Enter the code for "on" or "off". Trace Call: Identifying Anonymous Callers (Not for U.S.
Making and Answering Calls Step by Step Turning the Microphone On and Off To prevent the other party from listening in while you consult with someone in your office, you can temporarily switch off the handset microphone or the handsfree microphone. You can also switch on the handsfree microphone to answer an announcement via the telephone speaker (speaker call, Æ page 24). Precondition: You are conducting a call. The microphone is switched on. Press the key. The LED lights up.
Making and Answering Calls Step by Step Answering Calls from the Entrance Telephone and Opening the Door If an entrance telephone has been programmed, you can use your telephone to speak to someone at the entrance telephone and to activate a door opener. If you have the proper authorization (contact your service personnel), you can activate the door opener, enabling visitors to open the door themselves by entering a 5-digit code (using a DTMF transmitter or installed keypad).
Making and Answering Calls Step by Step Opening the door with a code (at the door): D After ringing the bell, enter the five-digit code (using the keypad or a DTMF transmitter). Depending on how the door opener has been programmed, a doorbell call signal may or may not be forwarded. Activating the door opener: Press the key. The LED lights up Program/Service *89=Door opener on? Select and confirm. or FAB Enter the code. D Dial the entrance telephone number. D Enter the five-digit code.
Making and Answering Calls Step by Step Display Number of Waiting Calls and Overload Indication You can show the number of external waiting calls on the display by pressing the "View number of calls" key Æ page 69. Press the "Waiting calls" key. If the number of waiting calls exceeds a preset limit while you are engaged in another call (overload), the LED on the key lights up. Contact your service personnel to find out the waiting call limit. • LED off: No callers waiting.
Making Calls Step by Step Making Calls Off-Hook Dialing C Lift the handset. D Internal calls: Enter the station number. External calls: Enter the external code and the station number. The called party does not answer or is busy: I Replace the handset. On-Hook Dialing D Internal calls: Enter the station number. External calls: Enter the external code and the station number. The other party answers with speaker: C Lift the handset. or On-hook: Use speakerphone mode.
Making Calls Step by Step En-Bloc Sending/Correcting Numbers If this feature is configured (contact your service personnel), a connection is not attempted immediately when a station number is entered. This means that you can correct the number if necessary. The station number is only dialed at your specific request. D Internal: enter station number. External: enter external code and station number. Dialing entered/displayed numbers: C Lift the handset. or Confirm.
Making Calls Step by Step Caller ID Suppression You can prevent your station number or name from appearing on the displays of external parties you call. The feature remains active until you deactivate it. Select and confirm. Suppress call ID? or Restore caller ID? or FA? or GA? Enter code for "suppress" or "restore". Service personnel can turn caller ID suppression on and off for all telephones.
Making Calls Step by Step Activating Tone Dialing (DTMF SuffixDialing) You can transmit dual-tone multifrequency (DTMF) signals to control devices such as an answering machine or automatic information system. Press the key. The LED lights up. Program/Service Select and confirm. *53=DTMF dialing? or F>< Enter the code. D You can use the keys "0" through "9", "*", and "#" to transmit DTMF signals. Ending the call also deactivates DTMF suffix-dialing.
Making Calls Step by Step Reserve Trunk If this feature is configured (contact your service personnel), you can reserve a busy trunk for your own use. When the trunk is free, you receive a call and a message appears on the display. Precondition: The message US: "Currently busy UK: busy at the moment" appears on your screen. Confirm. Reserve trunk? When the reserved trunk becomes free: Your telephone rings. The display shows "Trunk is free". C Lift the handset. You hear the CO dial tone.
Making Calls Step by Step Trunk Flash To activate ISDN-type services and features through the network carrier’s analog trunks or those of other communication platforms (such as "consultation hold"), you must send a signal to the trunks before dialing the service code or telephone number. Precondition: You have set up an external connection. Press the key. The LED lights up. Program/Service *51=Trunk flash? Select and confirm. or F>: Enter the code. D Enter the service code and/or telephone number.
Making Calls Step by Step Associated Dialing/Dialing Aid If this function has been configured (contact your service personnel), you can use a dialing aid to dial numbers and set up calls for your telephone. The operating procedure depends on whether the dialing aid is connected to the S0 bus or the a/b (T/R) port. You can also use your system telephone as a dialing aid for other telephones. Dialing aid on the S0 bus: On the PC, select a destination and start dialing.
Calling Multiple Parties Simultaneously Step by Step Calling Multiple Parties Simultaneously Calling a Second Party (Consultation Hold) You can call a second party while engaged in a call. The first party is placed on hold. Confirm. US: Consult? UK: Enquiry? D Call the second party. Return to the first party: Confirm. Return to held call? or Quit and return? or Program/Service F9 Press the key. The LED lights up. Enter the code. The LED goes out.
Calling Multiple Parties Simultaneously Step by Step Combine the calling parties into a three-party conference Select and confirm. Conference? or Program/Service F< Press the key. The LED lights up. Enter the code. The LED goes out. Connecting the other parties to each other Select and confirm. Transfer? Conducting a Conference In a conference call, you can talk to as many as four other parties at the same time. These may be internal or external users. D Call the first party. Select and confirm.
Calling Multiple Parties Simultaneously Step by Step Select and confirm. Conference? or F< Press the key. The LED lights up. Enter the code. The Program/Service LED goes out. Checking which Parties are in the Conference (Initiator Only) View conf parties? Select and confirm. The stations appear on the screen. Exit list? Close the list: Select and confirm. Removing Parties from the Conference (Initiator Only) Select and confirm. The stations appear on the screen.
Calling Multiple Parties Simultaneously Step by Step Removing the ISDN Central Office Party From the Conference (Only for U.S.) Select and confirm. Drop last conf. party? or Program/Service F=B: Press the key. The LED lights up. Enter the code. The LED goes out. Transferring a Call If the person you are speaking to wants to talk to another colleague of yours, you can transfer the call that colleague.
Calling Multiple Parties Simultaneously Step by Step D Enter the group’s station number. H Announce the call. When a member of the group accepts the call Æ page 24, you are connected to this party. I Replace the handset. or Transfer? Select and confirm. If the connection between the two other parties is not established within 45 seconds, the call from the first part returns to you (recall).
Calling Multiple Parties Simultaneously Step by Step Parking a Call You can park up to ten calls, either internal, external, or both. Parked calls can be displayed on and picked up from another telephone. This feature is useful if you want to continue a call at another phone. Precondition: You are conducting a call. Press the key. The LED lights up Program/Service Select and confirm. *56=Park a call? or F>? Enter the code. 9 ... B Enter the number of the park slot (0 - 9) and make a note of it.
Calling Multiple Parties Simultaneously Step by Step Placing External Calls on Hold If you have programmed a key on your telephone as a hold key Æ page 69, you can place external calls on hold. This enables all other parties to retrieve the call on the assigned line. Press the US: "Hold" or UK: "Common Hold" key. A message appears showing which line is on hold (e.g. 801); make a note of the line number. If a trunk key has been assigned, the LED flashes slowly.
Making Calls to Stored Destinations Step by Step Making Calls to Stored Destinations Redialing a Number The last three external telephone numbers dialed are stored automatically. You can redial them simply by pressing a key. The station number appears on your screen for two seconds and is then dialed. Redial Press the key once to dial the number last dialed. Press the key twice to dial the next to the last number dialed. Press the key three times to dial the third-to-the-last number dialed.
Making Calls to Stored Destinations Step by Step Retrieving the Caller List Precondition: The service personnel in charge set up a caller list for your telephone. Select the Phone tab. Phone Select and confirm. Caller list? or GA; Enter the code. Show navigation softkeys. The caller list is displayed with navigation softkeys: Five-line list display Navigation softkeys Phone Ann Cuncliffe 1x George Brown 2x John Dean 2x Mike Baylis 3x Sandra Brown 1x ......for John Deere....
Making Calls to Stored Destinations Step by Step Ending a retrieve operation Select and confirm. US: Exit? UK: End? or End or End Click on the softkey or press the key. or Press the key. The LED goes out. Program/Service or Press the key. The LED lights up. Speaker Checking the Call Time/Additional Call Information Precondition: You have retrieved the caller list, the call you want is displayed. Select and confirm. Add’l information? or Card or PgDn Click on the softkey or press the key.
Making Calls to Stored Destinations Step by Step Removing an Entry from the Caller List Precondition: You have retrieved the caller list, the call you want is displayed. Confirm. Delete? or Del Press the key. Saving the Other Party’s Station Number in the Caller List (Redial) Precondition: You are engaged in a call or have called an external party. Press the "OK" dialog key to confirm your selection Save number? or Program/Service FA; 48 Press the key. The LED lights up. Enter the code.
Making Calls to Stored Destinations Step by Step Dialing from the Internal Directory If this function has been configured (ask the service personnel), all internal call numbers and central speed-dial numbers for which a name was assigned are stored in your internal directory. Precondition: Names have been assigned to the station numbers stored in the system. C Lift the handset. or Speaker Directory? Press the key. The LED lights up. Confirm. Show navigation softkeys.
Making Calls to Stored Destinations Step by Step A B C or Press keys to enter the first letters of a name. Every letter entered narrows down your selection. Up to five of the names found are displayed at a time. Click on softkeys or press keys to mark the name you want from the list of names displayed (square at the start of the line). Backspace Press the key to delete the letters to the left of the cursor one by one. The entry you want is displayed: or Enter Click on the softkey or press the key.
Making Calls to Stored Destinations Step by Step Dialing from the Personal Directory Precondition: The personal directory contains entries/ names with call numbers Æ page 115. Select the Personal tab.
Making Calls to Stored Destinations Step by Step Dialing the default call number: Precondition: One of the call numbers entered for the marked name was set as the default call number Æ page 116. Otherwise select the call number to be dialed (see below). ã Confirm. or Dial Click on the softkey. The display changes to "Phone" Æ page 14.
Making Calls to Stored Destinations Step by Step Dialing from the Corporate Directory Precondition: You can access a corporate directory via LAN. Ask the service personnel about availability. Select the Corporate tab.
Making Calls to Stored Destinations Step by Step Dialing a call number: if necessary If there is more than one suitable entry/name, select the entry you want (reverse-video). Details Click on the softkey. The call numbers entered for the name are displayed. Dial Click on the softkey beside the call number you want. The display changes to "Phone" Æ page 14. The following softkeys are available: 1x or 2x 54 Cancel The default status is active for the corporate directory.
Making Calls to Stored Destinations Step by Step Using Repertory Dialing Keys Precondition: You have saved a station number on a repertory dialing key Æ page 67. Press the key on which the number is saved. If the station number is located on the second level, first press "Shift". You can also press the repertory dial key during a call. This automatically sets up a consultation Æ page 38.
Displaying and Assigning Call Charges Step by Step Displaying and Assigning Call Charges Displaying Call Charges (Not for U.S.) For the current call: The display usually shows call charges at the end of a call (default setting). If you wish to display charges continuously during a call in progress, service personnel must request this feature from your carrier. Some carriers also let you display toll-free external calls. The message "Free of Charge" appears on the screen either before or during the call.
Displaying and Assigning Call Charges Step by Step Displaying Call Charges for Another Telephone (Not for U.S.) If this function is configured (contact your service personnel), you can display and print the chargeable calls for other telephones (such as a pay phone) Precondition: You have programmed the function "View call charges" on a key Æ page 69. The LED lights up to indicate that a you have conducted chargeable call since the last time you viewed the charges. Press the "View call charges" key.
Displaying and Assigning Call Charges Step by Step Dialing with Call Charge Assignment You can assign external calls to certain projects. Precondition: Service personnel has set up account codes for you. Press the key. The LED lights up Program/Service *60=Account code? Select and confirm. or F?9 Enter the code. D Enter the account code. US: #=Save? UK: #=Save entry? and G Press this key. or Confirm.
If You Cannot Reach a Destination ... Step by Step If You Cannot Reach a Destination ... Using Callback If a user is busy or is not answering, you can store an automatic callback. This feature saves you from having to make repeated attempts to reach the user. You receive a callback, • When the other party is no longer busy • When the user who did not answer has conducted another call. Storing a Callback Precondition: You have reached a busy line or no one answers. Confirm.
If You Cannot Reach a Destination ... Step by Step Deleting a displayed entry: Press the "OK" dialog key to confirm your selection Delete? Ending callback display: Select and confirm. US: Exit? UK: End? or Press the key. The LED goes out. Program/Service or Speaker Press the key. The LED goes out. Call Waiting (Camp-On) Precondition: You have dialed an internal number and hear a busy signal. It is important that you reach the called party. Camp-on Wait (approx.
If You Cannot Reach a Destination ... Step by Step Busy Override - Joining a Call in Progress This function is only available if it has been configured. (contact your service personnel). Precondition: You have dialed an internal number and hear a busy signal. It is important that you reach the called party. Select and confirm. Override? or F?; Enter the code. The called party and person to whom this party is talking hear an alerting tone every two seconds.
Telephone Settings Step by Step Telephone Settings For information on other settings for optiPoint 600 office, see Æ page 136. Adjusting the Ring Volume J or K Press these keys while the phone is idle. US: Ring volume? Confirm. UK: Ringer volume? J or K To raise or lower the volume: Keep pressing the keys until the desired volume is set. Save. Adjusting the Ring Tone J or K Press these keys while the phone is idle. US: Ring tone? Select and confirm.
Telephone Settings Step by Step Adjusting the Attention Ring Volume If you belong to a team that uses trunk keys, the telephone can alert you to other calls in the team even when you are engaged in another call Æ page 102. You hear the attention ring. J or K Press one of these keys while the phone is idle. US: Attention Ring Vol? Select and confirm. UK: Volume? J or K To raise or lower the volume: Keep pressing the keys until the desired volume is set. Save.
Telephone Settings Step by Step Selecting the Language of Screen Prompts You can change the dialog language in the "Phone" tab. To change the language in local applications, see Æ page 138. Press the key. The LED lights up Program/Service Confirm. More features? *48=Select language? Confirm. or F=A Enter the code. 15=Spanish? Select the language you wish to use (such as "Spanish") and press the "OK" dialog key to confirm.
Telephone Settings Step by Step Locking the Telephone to Prevent Unauthorized Use You can prevent unauthorized persons from using your telephone and its electronic notebook during your absence. Precondition: You must have configured a personal identification number (PIN) for your telephone Æ page 66. To lock and unlock the telephone: Select and confirm. Changeover on? or Changeover off? or F?? or G?? Enter the code for "on" or "off". D Enter the telephone lock PIN Æ page 66.
Telephone Settings Step by Step Saving Your PIN To use the functions • to prevent unauthorized persons from using your telephone Æ page 65 • to use another telephone like your own Æ page 84 • to change your call number Æ page 85 you need to enter a personal identification number, which you can save yourself. Press the key. The LED lights up Program/Service *93=Change PIN? Confirm. or FB< Enter the PIN. D Enter the current five-digit PIN.
Saving Station Numbers, Functions, Procedures and Appointments Step by Step Saving Station Numbers, Functions, Procedures and Appointments You can save a frequently-dialed number, or frequentlyused functions/procedures (comprising several operating steps) to any free key on your telephone or add-on device. If you have programmed a Shift key, you can assign numbers and functions on two levels of the programmable keys. The second (Shift level) can accept only an external station number.
Saving Station Numbers, Functions, Procedures and Appointments Step by Step or If you make a mistake: Previous? Select and confirm. This deletes all entered digits. US: Exit? Confirm. UK: End? or Select and confirm. US: Another key? UK: Program another key? Simply press the key to dial a stored telephone number Æ page 55. If you have saved an internal station number (=DSS call), the corresponding LED signals various states Æ page 70, Æ page 101. You can do this while a call is in progress.
Saving Station Numbers, Functions, Procedures and Appointments Step by Step or If you make a mistake: Previous? Select and confirm. This deletes all entered digits. US: Next? Confirm. UK: Next entry? or Select and confirm. US: Change? UK: Change entry? or Select and confirm. Delete? or Select and confirm. US: Exit UK: End Assigning Functions to Keys Press the key. The LED lights up Program/Service Select and confirm. *91=Prog. feature key? or FB: Enter the code. Press the key.
Saving Station Numbers, Functions, Procedures and Appointments Step by Step Meaning of LED Signals for Saved Functions: Call forwarding, Forwarding - trunk, Forward Line, US: Night answer UK: Night Service, Do not disturb, Changeover, Advisory message, Ringer cutoff, HF answerback on/off, US: Join/leave group UK: Hunt group join/leave, Caller ID suppression, Call wait.term.
Saving Station Numbers, Functions, Procedures and Appointments Step by Step Trunk group key: At least one trunk is free. All trunks in the trunk group are busy. View call charges: No chargeable calls have been made since the last time call charges were displayed. Chargeable calls have been made since the last time call charges were displayed. Call forwarding, Forward Line: Flashing slowly - Either you or your trunk is the destination of a forwarded call.
Saving Station Numbers, Functions, Procedures and Appointments Step by Step Assigning a Procedure (Operating Steps) to a Key Station numbers and functions which require additional inputs, i.e. comprise several operating steps, can be saved to a single key on your telephone. Using the associated dial function, for example Æ page 37, you can save all the remaining inputs required (station number of the calling party + the station number to be dialed) to a single key.
Saving Station Numbers, Functions, Procedures and Appointments Step by Step Confirm. US: Exit? UK: End? or US: Another key? Select and confirm. UK: Program another key? Select the stored procedure by pressing a key. Procedures containing functions which can be switched on/off can be activated by pressing the key, and deactivated by pressing the same key again. You can also press a procedure key during a call. The stored digits are automatically sent as DTMF signals Æ page 34.
Saving Station Numbers, Functions, Procedures and Appointments Step by Step Saving Appointments You can tell your telephone to give you a call when you want to be reminded of an appointment Æ page 24. To do this, you need to save the time you want the call to be made. You can enter a single appointment that will take place in the next twenty four hours, or you can enter a daily recurring appointment. Press the key. The LED lights up Program/Service *46=Timed reminder on? Confirm.
Testing the Telephone Step by Step Testing the Telephone Testing the Telephone Functions You can test your telephone functions. Precondition: Your telephone is idle. Press the key. The LED lights up. Program/Service *940=Phone test? Select and confirm. or FB=9 Enter the code.
Testing the Telephone Step by Step Checking the Key Assignments You can check the assignment of keys on your telephone to see which functions are programmed on which keys. Press the key. The LED lights up. Program/Service *91=Prog. feature key? Select and confirm. or FB: Enter the code. Press the key. The key assignment appears on the screen. Select and confirm. US: Another key? UK: Program another key? or US: Exit? UK: End? 76 Select and confirm.
Call Forwarding Step by Step Call Forwarding Using Variable Call Forwarding You can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system.) Special features must be taken into consideration if your telephone operates with HiPath 5000 RSM (system networking via PC network) Æ page 144! Select and confirm. Forwarding on? or F: Enter the code. Select and confirm.
Call Forwarding Step by Step Using Night Answer When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be defined by the service personnel (standard night answer service) or by you (temporary night answer service).
Call Forwarding Step by Step Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Numbers (MSN) (Not for U.S.) If this function has been configured (contact your service personnel), you can forward calls to your assigned multiple subscriber number (MSN) (DID number) directly within the carrier network. For example, you can forward your phone line to your home phone after business hours. Select and confirm. Trunk FWD on? or F?= Enter the code.
Using Other Functions Step by Step Using Other Functions Sending a Message You can send short text messages to users who have system telephones. Transmitted text messages are signaled in the same way as a callback request on system telephones (e.g. optiPoint 500 entry). Creating and Sending a Message Select and confirm. US: Send message? UK: Send Message? or F?A Enter the code. D Enter the recipient’s internal station number.
Using Other Functions Step by Step Entering text via the keypad 9 ... B, F, G Enter text (max. 24 characters) via the keypad. Digit keys must be pressed a specific number of times to enter letters. Example: "R" = Press the F key once and the @ key three times. key 1x : ; < = > ? @ A B 9 F G 4x 5x 2x 3x (1) 1 (2) a b c 2 d e f 3 g h i 4 j k l 5 m n o 6 p q r s t u v 8 w x y z (2) .
Using Other Functions Step by Step After entering text: Confirm. Send? Deleting/Displaying the Message Sent Select and confirm. View sent message? or G?A Enter the code. Follow the display prompts. Answering Messages "Messages received" appears on your screen, along with an indication of the length. US: View messages? Confirm. UK: Display Messages? Follow the display prompts.
Using Other Functions Step by Step Leaving an Advisory Message You can leave an advisory message on your telephone screen for internal callers who want to reach you while you are away from your desk. When another party calls you, the message appears on the caller’s screen. Select and confirm. Advisory msg. on? or F?B Enter the code. Select and confirm the preprogrammed message (which can be changed by the service personnel). Will return at: or 9 ... B Enter the code directly.
Using Other Functions Step by Step Using Another Telephone Like Your Own Other people can temporarily use your telephone for outgoing calls as though it were their own. Press the key. The LED lights up Program/Service *508=Temporary Phone? Select and confirm. or F>9A Enter the code. D Enter the other user’s station number. D Enter the other user’s telephone lock PIN.Æ page 66.
Using Other Functions Step by Step Change Call Number (Relocate) You can put your call number on every other available telephone when it is set up (ask the service personnel). Your previous telephone then receives the old call number of your new telephone. The call number together with the settings (e.g. programmed keys) of the telephone are changed. Precondition: Your old and new telephone are the first telephones at each connection. The telephone are in idle state.
Using Other Functions Step by Step Fax Details and Message on Answering Machine If a fax or answering machine is connected to your system and you have assigned the "Fax details" function to a programmable key Æ page 69, the key lights up when a fax or a message has been received. Deactivating indication: Press the illuminated "Fax details" key. The LED goes out. Resetting Services and Functions (System-Wide Cancellation for a Telephone) There is a general reset procedure for activated functions.
Using Other Functions Step by Step Silent Monitor (UP0/E only) If this function has been configured (contact your service personnel), you can join a call already in progress at an internal station and listen in unnoticed. FB== Enter the code. D Enter the internal station number. Monitoring a Room A telephone can be used to monitor a room. The function must be activated on the telephone that you want to monitor. Calling this telephone lets you hear what is going on in the room.
Using Other Functions Step by Step Activating Functions for Another Telephone If this function has been configured (contact your service personnel), you can turn the following functions on and off for other telephones. This feature is also known as associated service. • • • • • • • • • • Press the key. The LED lights up Program/Service *83=Associated serv.
Using Other Functions Step by Step Locking Another Telephone to Prevent Unauthorized Use If this function has been configured (contact your service personnel), you can lock other telephones to prevent unauthorized use, and later unlock them again. You can use this function to unlock the telephone for users who have locked their telephones and then forgotten their PINs. Press the key. The LED lights up Program/Service * * Confirm.
Using Other Functions Step by Step • • • • • • • • • • • • • Send a message, code: *68/#68 Æ page 80 Leave an advisory message, code: *69/#69 Æ page 83 Group ringing, code: *81/#81 Æ page 104 Group call, code: *85/#85 Æ page 104 Suppress caller ID, code: *86/#86 Æ page 33 Waiting tone, code: *87/#87 Æ page 22 Open door, code: *61 Æ page 28 Door opener on/off, code: *89/#89 Æ page 29 Control relay, code *90/#90 Æ page 93 Do not disturb, code: *97/#97 Æ page 25 Ringer cutoff function, code: *98/#98 Æ page 2
Using Other Functions Step by Step Using Functions in ISDN via Code Dialing (Keypad Dialing) If authorized (contact your service personnel), you can set ISDN functions via code dialing in some countries. Press the key. The LED lights up. Program/Service *503=Keypad dialing? Confirm. or F>9< Enter the code. D Enter the number of the trunk you wish to use (contact your service personnel). D Entering a code for required ISDN function.
Using Other Functions Step by Step Controlling Connected Computers or Other Programs and Telephone Data Service (HiPath 3500/3550/3700/3750 Only) If this function has been configured (contact your service personnel), you can control connected computers or programs running on them, such as hotel services or information systems, from your telephone. Precondition: You have set up a connection. Press the key. The LED lights up Program/Service *42=Tel. data service? Confirm. or F=; Enter the code.
Using Other Functions Step by Step Controlling Relays If this function has been configured (contact your service personnel), you can turn up to four relays on and off to control different facilities (such as a door opener). Depending on how they are programmed, you can switch the relays on and off or switch them on and have them switched off automatically after a timeout.
Using Other Functions Step by Step Radio Paging (Not for U.S.) If paging equipment is connected to your system (contact your service personnel), you can contact people via their pocket receivers. The pocket receiver indicates to the person you are looking for that someone is trying to get in touch. The person you page can then go to the nearest telephone and call you. The operating procedures differ according to the type of radio paging equipment connected (simple or enhanced paging equipment).
Using Other Functions Step by Step Select and confirm. 1=Display information? or 2=Text? Answering the page from the nearest telephone: C Lift the handset. Press the key. The LED lights up. Program/Service Select and confirm. #45=Answer page? or F=> Enter the code. D Enter your own station number.
Team and Executive/Secretary Functions with Trunk Keys Step by Step Team and Executive/Secretary Functions with Trunk Keys If this function has been configured (contact your service personnel), you belong to a team of users for whom special keys were programmed: • Trunk keys (MULAP keys) • Direct station selection keys • Group call key (not on the executive telephone in an executive/secretary team) • Ring transfer keys (only in an executive/secretary team) As a team member, you can also program these keys
Team and Executive/Secretary Functions with Trunk Keys Step by Step Answering Calls with Trunk Keys Precondition: Your telephone is ringing and/or the trunk key is flashing rapidly. If necessary Press the rapidly flashing trunk key. This is not necessary if the trunk is automatically assigned to you when you lift the handset or press the "Speaker" key; in this case the assigned trunk key lights up. C Lift the handset. or With on-hook dialing: Use speakerphone mode.
Team and Executive/Secretary Functions with Trunk Keys Step by Step Retrieving the call: Press the slowly flashing trunk key. Switching Between Phone Calls on Multiple Trunks Precondition: You are conducting a call over a trunk in your group. Another trunk key starts flashing. Press the flashing trunk key. The first party is placed on hold on the other trunk. Press the slowly flashing trunk key. The second party is placed on hold. You can switch between the two call as many times as you wish.
Team and Executive/Secretary Functions with Trunk Keys Step by Step Forwarding Calls on Lines You can immediately forward internal or external calls on your lines to different internal or external telephones (destinations); even external destinations are possible in certain system configurations. Activating call forwarding for one trunk activates the function for all trunk keys assigned to this trunk in your group. Press the key.
Team and Executive/Secretary Functions with Trunk Keys Step by Step Deactivating call forwarding: Press the key. The LED lights up Program/Service Select and confirm. #501=Forward Line: Off? or G>9: Enter the code. Press the trunk key you wish to use. or D Enter the number of the trunk key you wish to use. or If available. Press the "Forward Line" key. If you have activated call forwarding for a trunk, a special dial tone sounds when the line is seized.
Team and Executive/Secretary Functions with Trunk Keys Step by Step Using DSS Keys Each team member has a DSS key for every other member in the team. This enables every team member to reach all other members of the team directly, simply by pressing a key. Meaning of LED Indications on DSS Keys LED on the DSS key is off - the team member is not engaged in a phone call. or LED on the DSS key is lit - the team member is engaged in a phone call or has activated do not disturb.
Team and Executive/Secretary Functions with Trunk Keys Step by Step Transferring a Call in Progress Press the DSS key and announce the call, if desired. I or Replace the handset or press the key. Release Accepting a Call for Another Team Member Press the flashing DSS key or trunk key. C Lift the handset. or With on-hook dialing: Use speakerphone mode.
Team and Executive/Secretary Functions with Trunk Keys Step by Step Transferring Calls Directly to the Executive (Only in an Executive/ Secretary Group) Normally, audible signaling of all calls for the executive is heard only in the secretary’s office. You can activate audible signaling so that calls are only signaled on the executive telephone and on a second telephone assigned to it. Activating ring transfer: Press the "Ring Transfer" key. The LED lights up. or Press the key.
Using Other Team Functions Step by Step Using Other Team Functions Turning Group Call On and Off If this function has been configured (contact your service personnel), you belong to one or more groups of users who can each be reached under a hunt group or group call number. Incoming calls are signaled on all group member telephones in the order in which they are received ( hunt group) or simultaneously (= group call) until one member of the group accepts the call.
Using Other Team Functions Step by Step You belong to multiple groups or to one group with trunk keys (including executive/secretary teams). Select and confirm. US: Leave group? UK: Leave hunt group? or US: Join group? UK: Join hunt group? or GA> or FA> Enter the code for "leave" or "join". or Press the "Hunt group join/leave" key. or 301 x group name 301 group name If an "x" appears between group/trunk number or (such as 301) and group name, the audible tone is active for this group or trunk.
Using Other Team Functions Step by Step If you deactivate the audible tone for another group or trunk, or deactivate it for all groups and trunks to which you belong, a special dial tone sounds when you lift the handset. Accepting a Call for Another Member of Your Team You can accept calls for other telephones in your team from your telephone even while engaged in another call. To do this, contact your service personnel to find out if a pickup group has been configured.
Using Other Team Functions Step by Step Saving, displaying, and deleting telephones for the ringing group: Press the key. The LED lights up Program/Service *81=Ringing group on? Select and confirm. or FA: Enter the code. Follow the display prompts (enter the internal station number). Removing all telephones in call ringing group: Select and confirm. Ringing group off? or GA: Enter the code.
Using Other Team Functions Step by Step Uniform Call Distribution (UCD) If this function has been configured (contact your service personnel), you belong to a group of users (agents) to whom calls are distributed. An incoming call is always assigned to the agent who has had the longest break without a call. Logging on and off at the beginning and end of your shift: Press the key. The LED lights up Program/Service Select and confirm. UCD? *401=Log on? Confirm.
Using Other Team Functions Step by Step Requesting and activating a work time: If you want to follow-up on the last call you answered without being disturbed, you can request and activate a work time. This removes your telephone from the call distribution cycle for a programmable period of time until you log back on. Press the key. The LED lights up. Program/Service Select and confirm. UCD? *403=Work on? Confirm. or #403=Work off? or F=9< or G=9< Enter the code for "on" or "off".
Using Local Applications Step by Step Using Local Applications Entering Characters You can enter text, digits and symbols in local applications in any of the following ways: • via the keypad on the display – a keypad appears on the display (see below), • by repeatedly pressing keys on the keypad Æ page 112 or • by using an external USB keyboard – connected via the USB interface Æ page 113. Touchscreen Keypad Show the touchscreen keypad. Field name and input field in a local application, e.g.
Using Local Applications Step by Step e.g. a b c Enter alphanumeric characters and symbols. ~ " Switch to diacritical marks. The option for entering characters, such as " è ", is active when the relevant softkeys appear on the touchscreen (e.g. " e " is displayed as " è ") and by the inversion of the switching softkey (softkey is black). In addition to the alphabetical softkeys, the following softkeys are available: or ABC Shift to upper case. or abc Shift to lower case.
Using Local Applications Step by Step Entering Characters via the Keypad The table shows how to enter characters in a local application’s text fields (e.g. in the personal directory Æ page 114) using the keys on the dialing keypad. Example: "+" = press the G key 10 times.
Using Local Applications Step by Step External Keyboard Key functions are easy to use with the optional external keyboard. Alt 1 + 2 Tab 3 Toggle between the Phone tab, the Applications tab and the Menu key in the Display menu (for information on the Display menu, see Æ page 14). In menus: Switch to the relevant submenu (in the example: to submenu " 1 ", " 2 " or " 3 "). General: Change the focus* to the button to the left/ right. In text fields: Move the cursor to the left/right.
Using Local Applications Step by Step Personal Directory The Personal function on your optiPoint 600 office enables you to save telephone numbers and further information about other parties, e.g. addresses and fax numbers of calling parties. Three different call numbers and four additional information items can be entered for each name/entry.
Using Local Applications Step by Step Creating a New Entry Click on the Personal tab. The personal directory opens. Personal Click on the softkey. Editor If the "Editor" softkey does not appear, press "Cancel", "Menu" or "Exit" until the softkey is displayed. if necessary D Enter the password (default password: 123456) and confirm with "OK" or ã. To change the password Æ page 140. 2 or ; Click on the "Create new entry" menu item or enter the code.
Using Local Applications Step by Step On page 1 you can enter a name and up to three telephone numbers, On page 2 you can enter any additional information such as company and department names. • "Name" is the only field that may not be left empty. You can enter any combination of letters, numbers and symbols in this field • The three telephone number fields will only accept certain characters: digits from 0 to 9 and spaces.
Using Local Applications Step by Step Selecting/Finding an Entry to be Modified or Deleted Precondition: The personal directory contains entries/ names with call numbers Æ page 115. Personal Editor Click on the Personal tab. The personal directory opens. Click on the softkey. If the "Editor" softkey does not appear, press "Cancel", "Menu" or "Exit" until the softkey is displayed. if necessary D Enter the password (default password: 123456) and confirm with "OK" or ã. To change the password Æ page 140.
Using Local Applications Step by Step Mark the name you want. A scroll bar is displayed if more than six names are saved. You can browse the list by dragging the scroll bar. or A B C Enter the name you want or just the initial letters in the "Search by name" field (Entering characters Æ page 110); the selected entry is highlighted inversely). Every letter entered narrows down the selection. Up to six of the names found are displayed at a time.
Using Local Applications Step by Step Editing/Deleting/Changing an Entry Precondition: You have marked an entry/name and clicked on the "Edit" softkey Æ page 51 or Æ page 117. The name is displayed with all additional information: Edit directory entry Selected entry is: Sanders, Thomas Siemens Engineering Secretary 08912345678 Cancel Phone Delete Change Personal Softkeys Canceling an entry Cancel Cancel display. The display changes to the directory list Æ page 51 or the search list Æ page 117.
Using Local Applications Step by Step Changing an entry Change Click on the softkey. The first page of the two-page "Change directory entry" input form appears. 1 of 2 Change directory entry Name Sanders, Thomas Office 089-012345678 Mobile 0170-701071170 Private 089-876543210 Menu Phone Default 9 Cancel Save Next Personal Softkeys A B C Click on the required field and make your changes (Entering characters Æ page 110). if necessary á Delete characters to the left of the cursor one by one.
Using Local Applications Step by Step The following softkeys are available: Menu Cancel the display. If you have made any changes, confirmation will be requested. The display changes to Editor-menu. Cancel Cancel the display. If you have made any changes, confirmation will be requested. The display changes to the directory list Æ page 51 or the search list Æ page 117. Otherwise, the "Selected entry is:" display appears. Save Save changes to data (page 1 and 2 of the form).
Using Local Applications Step by Step Displaying an Entry Precondition: You have marked an entry/name and clicked on the "Details" softkey Æ page 51. The first page of the two-page "Directory entry details" appears showing detailed information.
Using Local Applications Step by Step Displaying the Number of Existing Entries Personal Editor Click on the Personal tab. The personal directory opens. Click on the softkey. If the "Editor" softkey does not appear, press "Cancel", "Menu" or "Exit", until the softkey is displayed. if necessary D Enter a password (default password: 123456) and confirm with "OK" or ã. To change the passwordÆ page 140. 3 or < Click on the menu item "Statistics" or enter the code.
Using Local Applications Step by Step Importing or Exporting a Personal Directory via USB You can transfer all your personal directory entries from your PC to your optiPoint 600 office and use your optiPoint 600 office to save these entries on your PC. Preconditions: A USB connection* is active between the PC and your optiPoint 600 office and the "ENB Update Tool comfort" program was installed and configured by yourself or the service personnel.
Using Local Applications Step by Step Importing/Exporting the Personal Directory via LAN You can transfer all personal directory entries from a server in your LAN to your optiPoint 600 office and use your optiPoint 600 office to save these entries on the LAN server. Precondition: LAN-based transmission must have been configured correctly Æ page 126. Service Click on the Service tab. 2 or ; Click on the menu item "Personal Options" or enter the code.
Using Local Applications Step by Step Settings for data transfer via LAN Incorrect settings for the transfer of data via LAN will cause problems when importing and exporting personal directory data Æ page 124! Click on the Service tab. Service 2 or ; Click on the menu item "Personal Options" or enter the code. if necessary D Enter a password (default password: 123456) and click "OK". To change the password Æ page 140. 1 or : Click on the menu item "Personal Directory Options" or enter the code.
Using Local Applications Step by Step Changing Captions You can change the captions such as "Name" or "Mobile" that designate the details of a directory entry Æ page 122. Click on the Service tab. Service 2 or ; Click on the menu item "Personal Options" or enter the code. if necessary D Enter the password (default password: 123456) and click "OK". To change the password Æ page 140. 1 or : Click on the menu item "Personal Directory Options" or enter the code.
Using Local Applications Step by Step The following softkeys are available: Cancel Save Save changes to data (page 1 and 2 of the form). This softkey is only available if changes have actually been made. The display goes to the "Personal Directory Options" menu. Next On page 1 of 2 only: Display page 2 of the form. The softkey caption changes to "Previous". Previous 128 Cancel the display. If you have made any changes, confirmation will be requested.
Using Local Applications Step by Step Corporate Directory The "Corporate" application’s start display features a search mask which provides a simple and user-friendly means of finding and directly dialing entries in your corporate directory (fast search Æ page 53). Requirements: You can access a corporate directory via LAN: the dialing rules are entered correctly Æ page 142. If you have any questions regarding availability and the dialing rules, please contact the responsible experts.
Using Local Applications Step by Step Advanced Search In comparison to the fast search Æ page 53 the advanced search provides options for searching on the basis of additional corporate directory fields (max. 5). Click on the Corporate tab. The corporate directory opens. Corporate Click on the softkey beside "Advanced search". The advanced search appears: Input fields for the advanced search Advanced search Surname miller First-name peter* Dept. sale|* Location s* Org.
Using Local Applications Step by Step The following softkeys are available: Cancel Cancel the display. The display changes to fast search Æ page 129. Delete Delete the texts in the input fields (apart from the default entries " * "). Browse Start the advanced search Æ page 132.
Using Local Applications Step by Step Displaying results "Searching" appears in the top right of the display when the search is running. The search can be interrupted at any time with "Cancel". An appropriate message is displayed in the event of problems with the search or if the search did not produce any hits.
Using Local Applications Step by Step Displaying an entry Precondition: You have marked an entry/name and clicked on the "Details" softkey Æ page 51 or Æ page 133. The first page of the two-page "Corporate directory" appears showing detailed information. Corporate directory Dial Dial Dial 1 of 2 Name Sanders, Thomas Office 089-012345678 Mobile 0170-701071170 Private 089-876543210 Cancel Phone Next Personal Softkeys Page 1 shows the name and max. three call numbers.
Using Local Applications Step by Step WAP Browser The "Web access" application provides access to information on the corporate intranet. Requirements: You can access corporate WAP via LAN. If you have any questions regarding availability, please contact the responsible experts. The WAP browser can be password-protected on your optiPoint 600 office. For information on enabling, changing or disabling password protection, see Æ page 140.
Using Local Applications Step by Step WAP browser Options menu The following functions can be performed on every WAP page via the WAP browser’s Options menu (example): 1 Back Show the previously displayed page (move backwards in the navigation history). 2 Home Show the WAP page set as the "homepage" Æ page 134. 3 Refresh Reload the current WAP page. 4 Show URL Show the URL (WAP address) of the current page. "OK" terminates the URL display. if necessary 5 More ...
Using Local Applications Step by Step Local Settings Besides options for personal directory settings (Æ page 123 onwards), the "Service" application features options for making optiPoint 600 office-specific settings. For other telephone settings, please see Æ page 62. Adjusting the Display Contrast You can adjust the display contrast to any of nine levels to suit your individual lighting conditions. Service Click on the Service tab. 1 or : Click on the menu item "Phone control" or enter the code.
Using Local Applications Step by Step Calibrating the Touchscreen By calibrating the touchscreen of your optiPoint 600 office you can customize the dimensioning and alignment between your input and the image on the display. This helps to eliminate problems in operation such as those caused by parallax. Service Click on the Service tab. 1 or : Click on the menu item "Phone control" or enter the code. 2 or ; Click on the menu item "Display settings" or enter the code.
Using Local Applications Step by Step Selecting your Operating Language You can change the language of the menus and text output in local applications. The following languages can be selected (language group A): • UK English • US English • French • German • Italian • Spanish • Portuguese • Dutch Displays on the "Administration" menu are only available in English. Service Click on the Service tab. 1 or : Click on the menu item "Phone control" or enter the code.
Using Local Applications Step by Step Selecting a Language for the External Keyboard Your optiPoint 600 office tries to automatically detect the language type used by the external keyboard connected via USB Æ page 113. If this is not possible, you can set the keyboard language manually. The following languages can be selected (language group A): • UK English • US English • German • Spanish • Italian • French Service Click on the Service tab.
Using Local Applications Step by Step Setting a Password for Personal Options You can change or delete the default password for accessing the "Personal Options" areas and the directory editor. If a password is not set, password-protection is not enabled for these areas. If you have forgotten your password, the default password can be reset (ask the service personnel). Service Click on the Service tab. 2 or ; Click on the menu item "Personal Options" or enter the code.
Using Local Applications Step by Step Setting Web Access Parameters If WAP server access is password-protected, you must enter the access data here. Click on the Service tab. Service 2 or ; Click on the menu item "Personal Options" or enter the code. if necessary D Enter a password (default password: 123456) and click "OK". 3 or < Click on the menu item "Web access settings" or enter the code. A B C Enter the user name. D Enter the password. OK Click on the softkey, to apply the changes.
Using Local Applications Step by Step Setting Dialing Rules The station numbers in your corporate directory Æ page 129 are available in the internationally-standardized canonical format. In order for optiPoint 600 office to be able to dial these numbers correctly, the dialing rules (conversion information) must be defined. If you have any questions regarding the dialing rules, please contact the responsible experts.
Special Function in the LAN (PC Network) Step by Step Special Function in the LAN (PC Network) If your telephone is operating in a HiPath 5000 RSM environment, multiple HiPath 3000 are interconnected via a LAN (Local Area Network, e.g. proprietary PC network). Your telephone calls are conducted via the LAN (PC network). If this is the case, you must take certain special features into consideration when performing various functions. These are described below.
Special Function in the LAN (PC Network) Step by Step Transferring Call Forwarding You can activate/deactivate call forwarding Æ page 77 for your telephone from other HiPath 5000 RSM telephones. Select and confirm. DISA internal? or G=@ Enter the code. D Enter the (DISA) call number of the HiPath 3000 to which your telephone is connected. or G Confirm the entry. D Enter the (DISA) call number of your telephone. or G Confirm the entry. Activating this function: Select and confirm.
Special Function in the LAN (PC Network) Step by Step Using Night Answer If authorized (contact your service personnel), you can define telephones in other HiPath 3000 communications platforms as the night answer Æ page 78. Select and confirm. DISA internal? or F=@ Enter the code. D Enter the (DISA) call number of the HiPath 3000 to which the night answer telephone is connected. or G Confirm the entry.
Special Function in the LAN (PC Network) Step by Step Activating and Deactivating a Ringing Group You can have calls for your telephone signaled audibly at external telephones or at telephones in other HiPath 3000 communications platforms Æ page 106. Saving the telephones for the ringing group: Press the key. The LED lights up. Program/Service *81=Ringing group on? Select and confirm. or FA: Enter the code.
Special Function in the LAN (PC Network) Step by Step Controlling Relays If this feature is configured (contact your service personnel), you can also control relays Æ page 93 in other HiPath 3000 communications platforms. Select and confirm. DISA internal? or F=@ Enter the code. D Enter the (DISA) call number of the HiPath 3000 in which the relay is to be controlled. or G Confirm the entry. D Enter the (DISA) call number of the telephone from which you wish to control the relay.
Special Function in the LAN (PC Network) Step by Step Opening the Door If this feature is configured (contact your service personnel), you can also activate the door opener Æ page 28 in other HiPath 3000 communications platforms. Select and confirm. DISA internal or F=@ Enter the code. D Enter the (DISA) call number of the HiPath 3000 in which the door is to be opened. or G Confirm the entry. D Enter the (DISA) call number of the telephone from which you wish to activate the door opener.
Labeling, Documentation and Accessories Labeling, Documentation and Accessories Labeling Key Fields You can chose from the following options to label the keys with the functions/call numbers saved (Æ page 10, Æ page 67): Labeling • by hand: Labeling strips are deliverd with your optiPoint. Write the function or a name on the matching strips within the white field and attach them to your optiPoint.
Labeling, Documentation and Accessories Attaching a Station Number Label Self-adhesive call-number labels are also delivered with your optiPoint. Write on the call-number label (fire brigade, police, own telephone numbers), then remove and stick it in the recess on the telephone when the handset is lifted. Documentation You can find these operating instructions in the Internet in PDF format under http://www.hipath.com and on CD-ROM (ask the service personnel) in HTML and PDF format.
Labeling, Documentation and Accessories Accessories The following accessories help you customize your telephone to your individual preferences. optiPoint adapters are modules which can be plugged into the option bays at the bottom of optiPoint. optiPoint key module: Key module with 16 programmable keys. You can connect up to two key modules to your telephone. optiPoint BLF: Key modules with 90 LEDs and function keys. Use preferably in conjunction with optiPoint Attendant.
Fixing Problems Fixing Problems Telephone Maintenance • • • Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. If the telephone is very dirty, clean it with a diluted neutral cleaner containing surfactants, such as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only). Never use cleaners containing alcohol, cleaners that corrode plastic, or abrasive powders.
Fixing Problems Step by Step Responding to Error Messages on the Screen US: Invalid entry UK: Incorrect entry. Possible cause: The station number is incorrect. Possible response: Enter a correct station number. US: Not authorized UK: Access denied Possible cause: You tried to activate a disabled function. Possible response: Ask the service personnel to authorize you to use the function. US: currently not possible UK: Feature not available Possible cause: The station number you dialed does not exist.
Fixing Problems Step by Step Restart the Telephone Other errors (e.g. the display shows "System forced logoff") can be repaired sometimes by restarting the telephone. :=@ Press the keys simultaneously and follow further prompting. Contacts for Resolving Problems If you encounter a problem that lasts longer than five minutes, contact ask the service personnel.
Index Index A accessories ............................................... 151 account code .............................................. 58 activating door opener .............................. 28 adapter ....................................................... 151 advisory message ...................................... 83 agents ........................................................ 108 announcement ........................................... 33 answering a timed reminder ....................
Index D deleting advisory messages .................... 83 desk microphone ..................................... 151 details, fax ................................................... 86 dial input editing ......................................... 32 dialing en-bloc ..................................................... 32 from the caller list .................................. 47 from the corporate directory ................ 53 from the internal directory .................... 49 from the personal directory .
Index G L group call ................................................... 104 in a team ................................................ 102 labeling key fields ............................... 10, 149 LAN telephony .......................................... 143 language selection for the external USB keyboard ........... 139 LDAP directory ........................................... 53 leaving an advisory message ................... 83 LED (light-emitting diode) .........................
Index O R open listening ............................................. 19 opening door ............................................... 28 with a code .............................................. 29 operating instructions HTML format ........................................ 150 ordering .................................................. 150 PDF format ............................................ 150 operating principle ..................................... 12 operating steps assigning to a key .........
Index T U team with trunk keys ................................ 96 telephone cleaning .................................................. 152 locking ...................................................... 65 locking another ....................................... 89 locking/unlocking .................................... 65 locking/unlocking all phones ................. 89 maintaining ............................................ 152 operating .................................................. 12 settings .
Overview of Functions and Codes (Alphabetical) Overview of Functions and Codes (Alphabetical) The table below lists all available functions as they appear on the display. Functions that have been configured (contact your service personnel) can be activated interactively (select + save) via the Program/Service menu (select + save or enter a code), or by pressing function keys, provided that the functions have been configured (contact your service personnel). ... Interactively á! Account code Advisory msg.
Overview of Functions and Codes (Alphabetical) Functions (display) ...
Overview of Functions and Codes (Alphabetical) ... Interactively á! Relocate Complete Relocate Reserve trunk Reset services Retrieve call Ring Transfer: On Ring Transfer: Off Ringer cutoff on Ringer cutoff off Ringing group on Ringing group off Room monitor Select language Send message View sent message US: View messages UK: Display Messages Mailbox Keypad dialing Shift Key Show call charges (own telephone) View call charges (other party’s telephone) Speaker call Suppress call ID Restore caller ID Tel.
Overview of Functions and Codes (Alphabetical) Functions (display) ... Interactively á! % UCD Log on Log off Available Not available Work on Work off UCD night on UCD night off Calls in queue US: Callback UK: Set Callback View callbacks/Delete Use speed-dialing Change Speed-dial (station) 9 9 ... Via the Program/Service menu ...
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