HiPath 4000 optiPoint WL1 professional optiPoint W1 professional Operating Instructions
Operating instructions Operating instructions These operating instructions describe the optiPoint WL1 professional and optiPoint W1 professional mobile telephones and their functions on the HiPath 4000 Version 1.0 communication server. All functions that can be performed via your telephone are described here.
Important information Symbols This device meets the requirements contained in the EU Directive 1999/5/ EG and thus carries the CE symbol. This device has been manufactured in accordance with our certified environmental management system (ISO 14001). This process ensures that energy consumption and the use of primary raw materials are kept to a minimum, thus reducing waste production.
Contents Contents Basic facts of operation . . . . . . . . . . . . . . . . . . . . . . . 8 optiPoint WL1 professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 optiPoint W1 professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Line indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Description of the keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Accepting and placing calls . . . . . . . . . . . . . . . . . . 26 Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Last number redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activating and deactivating the microphone . . . . . . . . . . . . . . . . . . . . . Using the camp-on function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activating and deactivating the camp-on function . . . .
Contents If you do not get through... . . . . . . . . . . . . . . . . . . . . 46 Using the callback function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Storing a callback request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Answering a callback request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Viewing and deleting stored callback requests . . . . . . . . . . . . . . . . Camp-on – making yourself noticed . . . . . . . . . . . . . . . . . . . . . .
Contents Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Cleaning the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reacting to error messages on the display . . . . . . . . . . . . . . . . . . . . . . EU-guidelines. . . . . . . . . . . . . . . . . . . . .
Basic facts of operation Basic facts of operation optiPoint WL1 professional Line indicators Earpiece Left/Up arrow Right/Down arrow Low battery icon Voicemail icon Shortcut Menu & Main display area Soft key Function display area Up Select Down Soft key D Soft key A Soft key B Soft key C Power Off/On-Hook Power On Off-Hook/On-Hook Menu Function Line Microphone Charging contacts How to use the keys: Æ page 11 8 Headset jack
Basic facts of operation optiPoint W1 professional Line indicators Earpiece Left/Up arrow Right/Down arrow Low battery icon Voicemail icon Shortcut Menu & Main display area Push-to-Talk radio control Soft key Function display area Up Select Down Soft key A Soft key D Soft key C Power Off/On-Hook Soft key B Power On Off-Hook/ On-Hook Menu Battery release Battery release Function Line Microphone Charging contacts Headset jack How to use the keys: Æ page 11 9
Basic facts of operation Step by Step Line indicator If the whole display content can not be shown at once, the line indicator will appear with an arrow to the right or the left. Line indicator # 10 ³ or LINE ³ LINE * Scroll horizontally (according the displayed arrow) to see the covered part of the display.
Basic facts of operation Description of the keys Function keys The following function keys are available: Key a t Name Use Power On Off-Hook • • • Answer a call Dial a phone number Access to system functions Power Off On-Hook • • • End a call Jump back in the Idle mode Activate or deactivate the handset Soft key A • • Scroll through functions Select functions • Open the Shortcut Menu Æ page 13 Soft key B Soft key C Soft key D MENU Menu key FCN Function key • • Use Shortcut Menu features
Basic facts of operation Soft keys Soft keys are the toggle keys located directly beneath the display. The current function is shown on the display immediately above them. Example: optiPoint W1 professional optiPoint WL1 professional Depending on the settings which were made in the gateway you can use various functions.
Basic facts of operation Step by Step Shortcut Menu Your administrator can assign up to 16 features to a shortcut key. Each shortcut key may have only one feature assigned to it. There are 16 possible softkey combinations. The feature abbreviation is viewed in the softkey display, the feature description is viewed in the Shortcut Menu. The softkey display area has four levels that may be stepped through by pressing FCN while off hook.
Basic facts of operation Step by Step For fast access while operating, note the programmed Shortcut numbers and menu labels for the associated actions in the following table.
Basic facts of operation Step by Step Use Shortcut Menu features You can activate Shortcut Menu features while operating calls or system settings with the Shortcut number or with its softkey. To use this function you have to know either the Shortcut Menu number or the Shortcut Menu abbreviation of the feature! Example: You want to transfer a call; "Transfer" is programmed to shortcut key 2 and labelled with "TRAX". p You are on a call.
Basic facts of operation Step by Step How to access a function of the communication system ... through direct dialogue Functions can be selected directly while making a call, depending on the situation. Detailed description of the soft keys Æ page 12. You place a call, but the connection is busy: Callback OK Confirm with the soft key corresponding to "OK". Dial again OK Select with the soft keys corresponding to "Previous" or or --> "Next" and confirm with soft key corresponding to "OK".
Basic facts of operation Which functions can I use? Basic and enhanced functions You can use all the basic and enhanced functions of your communication platform that are offered via dialogue and in the menu "SERVICE" in the display. How can I use them most effectively? More often than not, a phone number that you have dialled is busy. In the course of a busy working day, you can easily forget to try again later. This is why you should take advantage of the Callback function Æ page 46.
Putting the handset into service Putting the handset into service Removing the protective cover Remove the protective cover from the display before putting the handset into service. Inserting the batteries • • • • Please observe the safety notes (Æ page 2). Only use approved batteries. Open the battery compartment in a dust-free environment only. When you remove the batteries all settings will be retained.
Putting the handset into service optiPoint W1 professional To remove the Battery Pack press both battery release buttons. The Battery Pack releases outward. To replace it, slide the Battery Pack straight into the cavity. Battery release buttons Charging and using the batteries The Wireless Telephone will need to have its Battery Pack recharged periodically. To charge the batteries, insert the handset into the charging shell.
Putting the handset into service • • • Initial charging: Charge the batteries for at least 1.5 hours without a break, regardless of the charging status display. Without replacing it in the charging shell, use the handset until the "battery low" beep is heard. This action aligns the charge status display with the battery operating times. To attain full operating and charging times (see below): Without replacing it in the charging shell, use the handset until the "battery low" beep is heard.
Putting the handset into service Step by Step a t Activating/deactivating the handset Activate by pressing the off-hook key. A confirmation beep is heard. Deactivate by pressing and holding down the on-hook key while in idle state (confirmation beep). Note: • The handset can only be fully switched off when removed from the charging shell. • When a handset that is ready for operation is placed in the charging shell it goes to idle status and shows the idle display.
Setting the handset Step by Step Setting the handset You can change this standard settings in the idle menu of the handset if you are not happy with them. Display active settings FCN When the Wireless Telephone is in idle state (on but not in use), press and briefly hold the FCN key to display user options. Check with your system administrator for specific features supported by your Wireless Telephone. Scroll through the menu and select functions. t Exit menus.
Setting the handset Step by Step Setting the handset ring type Select the standard ring type for your handset. You can choose: • Normal (for an audible ring) • Vibrate (vibrates until answered) • Vib/Norm (vibrates for 6 seconds, then rings) FCN Open the idle menu. Ring Type Select and confirm. * Normal Select and confirm. FCN Go up one level and exit the menu. Setting the handset noise mode Select the standard noise mode for your handset.
Setting the handset Step by Step View the current IP Address In IP systems, the IP address of the Wireless Telephone is displayed. This number may not be edited. FCN Open the idle menu. Current IP Addr. Select and confirm. Current IP Addr. 192.168.010.120 The IP adress of the phone is displayed. FCN Go up one level and exit the menu. Setting the extension for the handset Set the extension number associated with your Wireless Telephone. FCN Extension Open the idle menu. Select and confirm.
Setting the handset Step by Step Setting preferences for Push-to-Talk These settings are used for the Push-to-Talk function Æ page 66. This function is only available on optiPoint W1 professional. Enable/Disable Push-to-Talk FCN Open the idle menu. Push-to-talk Select and confirm. Channel Enable/Disable Select "Enable/Disable" and confirm. PTT Enabled * PTT Disabled Select and confirm. FCN Go up one level and exit the menu. Select a channel FCN Open the idle menu.
Accepting and placing calls Step by Step Accepting and placing calls Answering a call a The handset is ringing and the speakerphone key is flashing. The calling party is displayed. Press the off-hook key once. Headset Answer When a headset is plugged into the Wireless Telephone, any key other than the Power On, Power Off soft keys or side buttons may be pressed. Ending a call t Press the on-hook key. Last number redial a --> Redial? a Prerequisite: You have stored the last number dialed.
Accepting and placing calls Step by Step Using the camp-on function If you are expecting an important call, you should activate the camp-on function. A second call will then be signalled while a call is in progress. You can accept or ignore the second call. a --> a SERVICE Activating and deactivating the camp-on function Press the off-hook key twice. OK Select and confirm the service menu. 2 ABC 1 Enter the service code. or --> Feature settings OK Select and confirm.
Accepting and placing calls Step by Step Using the mailbox Callers who have tried to reach you during your absence can leave a callback request in your mailbox. In the mailbox you will also find voice or fax messages from the mail server (if this has been set up). Viewing the mailbox The Voicemail icon indicates new messages. --> MAILBOX OK Select and confirm. MUELLER MOBILE TH 06.02 The first entry appears. 09:23 --> Press soft key to display the menu selection.
Accepting and placing calls Step by Step Deleting mailbox entries Select the required entry (Æ page 28). MUELLER TH 06.02 MOBIL The required entry appears. 09:23 --> Press soft key to display the menu selection. --> DELETE OK Select and confirm to delete the entry. You cannot delete (new) voice messages to which you have not yet listened in full. To mark a message as "listened to", press 66 to jump to the end of the message.
Accepting and placing calls Step by Step Using the appointment reminder function Prerequisite: You have saved an appointment Æ page 51. The saved time is reached. Reminder The handset starts ringing. a t Press the off-hook key. The appointment time is displayed. Press the on-hook key. If you do not accept the reminder, the handset will ring a few more times and "Appoint." will be displayed before the reminder is deleted.
Accepting and placing calls Step by Step Activating/deactivating do not disturb If you prefer not to be disturbed, you can activate the Do not disturb function. Internal callers will hear the ringing tone and the announcement "Do Not Disturb"; external calls will be diverted to the attendant. System Support can also set up call forwarding destinations for the Do Not Disturb function, to which you can forward your internal and external calls.
Accepting and placing calls Step by Step Identifying an anonymous caller (MCID) You can have malicious external callers identified. The caller’s phone number can be traced during the call or up to 30 seconds thereafter however, you yourself should not hang up. Prerequisite: The function must be configured. p --> SERVICE During the call. OK Select and confirm the service menu 8 TUV 3DEF Enter the service code. or --> More features OK Select and confirm. --> CALL TRACING OK Select and confirm.
Placing a call Step by Step Placing a call a Press the off-hook key. p Internal: Enter a phone number External: Enter external service code and phone number p The user answers. Conduct the call. Extension does not reply or is busy: t Press the on-hook key. Suppressing call ID display for called party a --> SERVICE a The call ID display can only be suppressed for one subsequent call and the setting is not saved if the number is redialled. Press the off-hook key twice.
Placing a call Step by Step Entering commands via tone dialling (DTMF suffix dialling) After dialling a phone number, you can set DTMF Tone Dialling (Dual-Tone Multi-Frequency signaling) in order to control devices such as answerphones or automatic directory enquiry and switching systems by means of command inputs. p --> SERVICE You are connected. OK Select and confirm the service menu 8 TUV 1 Enter the service code. or --> More features OK Select and confirm.
Conducting calls – with multiple users Step by Step Conducting calls – with multiple users Calling a second user (consultation) While you are on the phone, you can call a second user. The first party is placed on hold. --> CONSULT OK Confirm. p Calling a second user. Ending the second call – returning to the first call: --> RETURN OK Confirm. Toggling between two calls Prerequisite: While already on the phone you have placed a second call (see above) or accepted a second call Æ page 27.
Conducting calls – with multiple users Step by Step System-supported conference In a system-supported conference you can include up to 8 internal and external users. Users with system telephones can perform or use all the following functions simultaneously. ISDN telephones and external stations are passive users – they can only be included in an existing conference. You can include users and conferences from a remote system in your own conference.
Conducting calls – with multiple users Step by Step Setting up a conference You can set up a conference from any of the following types of connection: • • • Single call Consultation call Second call Starting a conference from a single call You want to set up a conference. You receive a call. or p You call another user. p --> START CONF. You conduct the call. OK Select and confirm. p Call the second user. Announce that a conference is to be set up. --> CONFERENCE OK Select and confirm.
Conducting calls – with multiple users Step by Step Expanding a conference Any member of the system conference can expand the conference by • • • calling another user and adding this person to the conference adding a user to the conference from a consultation call, accepting a second call and adding the caller to the conference. Calling and adding another user You intend to call another user and to add this person to the conference. EXPAND CONF. OK Select and confirm. p Call the new user.
Conducting calls – with multiple users Step by Step Accepting a second call and adding it to the conference If you receive a second call during the conference (the second call function is activated), you can add this user to the conference. An alerting tone is audible. --> Pickup OK Select and confirm. You are connected to the second caller. The conference is placed on hold. --> CONFERENCE OK Select and confirm to add the second caller to the conference.
Conducting calls – with multiple users Step by Step During the conference You are taking part in a conference with 3 to 8 members and you wish to know about the other members or to disconnect a certain member or to disconnect the last member added to the conference. Viewing member information and disconnecting members --> VIEW MEMBERS? Call No. Member OK Select and confirm. 1 The display shows the phone number and possibly the name of the conference member with the lowest member number.
Conducting calls – with multiple users Step by Step Transferring a call If the person you are conversing with wishes to be forwarded to one of your colleagues, you can transfer the call. Transferring the call with prior announcement: CONSULT OK Confirm. p Enter the phone number of the required user. Inform him or her that the waiting user wishes to be put through. t Press the on-hook key. The person you were speaking with is now connected to the desired party.
System-wide call parking Step by Step System-wide call parking You can park up to 10 internal and/or external calls and resume them at another telephone. Calls cannot be parked if: • All parking positions are busy. • The parking position you have selected is busy. • The user is the attendant console. • The call is a consultation call. • The call is part of a conference.
System-wide call parking Step by Step Parking is not possible If all parking positions or the selected one are busy, or if call parking is not available for some other reason, you will receive both an acoustic and a visual message. If the selected parking position is occupied, you will receive a display message and hear the busy tone. TO WAIT. CALL OK Confirm and continue the call. or t Press the on-hook key. You receive a recall from the call on hold.
Making calls with cost billing Step by Step Making calls with cost billing Calls made to external partners can be assigned to specific projects. Prerequisite: Project numbers (from 1 to 5) have been configured for certain projects, and you have an Account code (PKZ) for the project. a --> SERVICE a Making project calls Press the off-hook key twice. OK Select and confirm the service menu p Enter a service code between 61 (for project number 1) and 65 (for project number 5). p Enter the PIN.
Making calls with cost billing Step by Step Call duration display The call duration display is configured by System Support. The display shows either the duration of the call or the cost of the call. The display can be switched off. The call duration is shown in the first line on the right with format HH:MM:SS and 24-hour system. The display appears ten seconds after the call has begun. The cost display feature must be applied for from the network operator and configured by System Support.
If you do not get through... Step by Step If you do not get through... Using the callback function I f the telephone that you have called is busy or there is no answer, you can request a callback. This also applies to external calls via ISDN switching centres. This saves your having to dial the number repeatedly. You are then called back • as soon as the other party terminates his or her call, or • as soon as the other party checks his or her mailbox and responds to your callback requestÆ page 28.
If you do not get through... Step by Step Viewing and deleting stored callback requests a --> CALLBACK MUELLER TH 06.02 Prerequisite: You have saved callback requests Press the off-hook key once. OK Select and confirm. MOBIL The oldest entry is displayed first. 09:23 --> Press soft key to display the menu selection. Display the next entry --> NEXT OK Select and confirm to view the next entry. Deleting an entry that is displayed: --> DELETE OK Select and confirm.
If you do not get through... Step by Step Override – intruding on a conversation Prerequisite: The party whom you have called is busy. You need to contact this colleague urgently. --> OVERRIDE OK Select and confirm. Both the colleague and the other party hear a warning tone. You can speak immediately. To override, you must have the appropriate class of service. Override is not possible if the called party is protected by the Privacy function.
Telephone settings Step by Step Telephone settings Locking the telephone line to prevent misuse You can prevent unauthorised persons from using your telephone (and the system directory) during your absence. Prerequisite: You have been assigned a personal identification number (PI N) by System Support. a --> SERVICE a Locking the telephone line to prevent unauthorised dialling: Press the off-hook key twice. OK Select and confirm the service menu. 6MNO 7PRS Enter the service code.
Telephone settings Step by Step a --> SERVICE a Enabling the telephone again: Press the off-hook key twice. OK Select and confirm the service menu. 6MNO 7PRS Enter the service code. or --> PIN / COS? OK Select and confirm. --> CHANGE COS OK Select and confirm. and p Enter the PIN (code no.). OK Press. If the PIN is correct, it will be confirmed with: "carried out" on the display.
Setting reminders Step by Step Setting reminders a --> SERVICE a You can arrange for HiPath 4000 to remind you of an appointmentÆ page 30. For this to happen, you need to save the times at which you wish to be reminded. This is possible for a period of up to 24 hours in advance. Press the off-hook key twice. OK Select and confirm the service menu. 7PRS Enter the service code. or --> REMINDER OK Select and confirm. The display indicates whether any reminders are already saved.
Forwarding calls Step by Step Forwarding calls Using call forwarding You can program two types of call forwarding: • Fixed call forwarding and • Variable call forwarding For fixed call forwarding, you programme a forwarding destination that will remain valid until you change or delete it. You can activate and deactivate this forwarding function.
Forwarding calls Step by Step Fixed forwarding If you have programmed a forwarding destination for fixed forwarding, you can activate and deactivate the forwarding facility in the service menu. The programmed forwarding destination remains valid until you change or delete it. a --> a Programming and activating a forwarding destination Press the off-hook key twice. SERVICE OK Select and confirm the service menu. DESTINATIONS OK Confirm. FORWARD OK Confirm. The display shows "variable forwarding".
Forwarding calls Step by Step Deactivating FWD-FIXED off 87101 --> The display shows "fixed forwarding". If forwarding has been programmed, the destination will be displayed regardless of whether forwarding is switched on or off. MUELLER Deactivate OK Select and confirm. Fixed forwarding is deactivated. or Activating FWD-FIXED off 87101 --> The display shows "fixed forwarding". MUELLER Activate OK Select and confirm. Fixed forwarding is activated.
Forwarding calls Step by Step Variable forwarding For variable forwarding you can choose between six different call forwarding types: • Variable forwarding (unconditional forwarding) • Forwarding for internal • Forwarding for external • Forwarding on busy • Forwarding after timeout • Forwarding on busy/after timeout The forwarding types are mutually exclusive except for "forwarding for internal" and "forwarding for external".
Forwarding calls Step by Step --> NEXT OK Confirm to select the next variable forwarding type. FWD-VAR-ALL-EXT --> NEXT Output on first line. OK Confirm to select the next variable forwarding type. or --> To edit the current variable forwarding type, select the required command. a --> --> a Programming a forwarding destination Press the off-hook key twice. SERVICE OK Select and confirm the service menu. DESTINATIONS OK Confirm. FORWARD OK Confirm. The display shows "variable forwarding".
Forwarding calls Step by Step Deleting a forwarding destination A variable forwarding destination is automatically deleted when the forwarding type is deactivated. Activating variable forwarding Variable forwarding is automatically activated when the forwarding destination is programmed. Deactivating variable forwarding a --> --> a You can deactivate all variable forwarding types in the service menu. Press the off-hook key twice. SERVICE OK Select and confirm the service menu.
Forwarding calls Step by Step Activating and deactivating forwarding by means of a switch a a If a forwarding destination has been programmed for fixed forwarding, you can use the switch to activate and deactivate the forwarding facility. If variable forwarding is activated, it can only be deactivated with the switch. Press the off-hook key twice. --> SERVICE OK Select and confirm the service menu. --> Feature settings OK Select and confirm. --> FORWARD OK Select and confirm.
Forwarding calls Step by Step Call forwarding with codes You can use codes to set up the following forwarding types: Forwarding type Code (example) Program and activate fixed forwarding *51 Activate fixed forwarding *41 Delete (and deactivate) fixed forwarding #51 Deactivate fixed forwarding #41 Program and activate unconditional variable forwarding *42 Program and activate variable forwarding for internal calls *44 Program and activate variable forwarding for external calls *43 Program an
Forwarding calls Step by Step a a Programming and activating call forwarding Press the off-hook key twice and select the service menu. p Enter the code, e.g. *51 (ask your System Support). You will hear the dialling tone. p Enter the destination phone number. ³ # t a a Enter the termination character. You will hear a confirmation beep and call forwarding is activated. Press the on-hook key. Activating fixed forwarding Press the off-hook key twice and select the service menu. p Enter the code, e.
Forwarding calls Step by Step Delayed call forwarding This is configured for the entire system by System Support. Prerequisite: The second call function must be activated Æ page 27. If "Forwarding on busy / after timeout" or "Forwarding after timeout" is activated on your handset Æ page 55 and a second call comes in, you will automatically hear the camp-on tone and see the details of the caller on the display.
Forwarding calls Step by Step Forwarding calls for a different terminal You can save, activate, check and deactivate call forwarding for another telephone, fax machine or PC from your own mobile telephone. To do so, you need to know the PIN for this terminal or you must have the "Call forwarding for remote terminal" class of service. Your System Support can help you in both cases. a --> --> a Storing a destination for another telephone/ activating call forwarding Press the off-hook key twice.
Forwarding calls Step by Step a a Checking/deactivating call forwarding for another telephone Press the off-hook key twice. --> SERVICE OK Select and confirm the service menu. --> Feature settings OK Select and confirm. --> FORWARD NUMBER OK Select and confirm. VARY FORWARD OK Confirm. p Enter the number of the other telephone. FINISHED? OK Confirm. p Enter the PIN (only if your own station does not have the "Call forwarding for remote terminal" class of service). FINISHED? OK Confirm.
Using a different telephone in the same way as your own Step by Step Using a different telephone in the same way as your own You can log on to another telephone belonging to the HiPath 4000 system via a personal identification number (PIN) (this includes telephones of networked HiPath 4000 systems, for example, at other branches of your company).
Using a different telephone in the same way as your own Step by Step Entering the PIN for your own HiPath 4000-system: p Enter the internal PIN. or Entering the PIN for your own and another HiPath 4000-system within the integrated network: p Enter the 2-digit node code for your own HiPath 4000 system (consult System Support). ³ Enter your own number and press the hash key. # p # p ³ Enter the network-wide PIN and press the hash key.
Push-to-Talk (optiPoint W1 professional only) Step by Step Push-to-Talk (optiPoint W1 professional only) This feature allows optiPoint W1 professional Telephones to operate in a Push-to-Talk (PTT) group broadcast mode in addition to the standard telephone operation. The optiPoint W1 professional supports 8 multicast channels with the current channel saved in memory on the phone. Initiating a call Prerequisite: Select a channel and enable the feature in the Function menu Æ page 25.
Push-to-Talk (optiPoint W1 professional only) Step by Step Subsequent transmissions PTT Press and hold down button on any optiPoint W1 professional using the same channel. Since all phones on that channel are already in the receive state, there is no two-second delay. w The "start transmit" sound is played immediately. s Talk into the microphone. Receiving transmissions w The phone plays the "receiving alert" sound and enters the receive state.
Push-to-Talk (optiPoint W1 professional only) Step by Step Terminate incoming broadcasts Terminate Press soft key. Yes Confirm. Push-to-Talk audio is immediately stopped and the phone exits the PTT session. No other Wireless Telephone is affected. Only the current call is terminated for this handset. When the next PTT call period starts, the Wireless Telephone is again in the receive state. You may rejoin a still-active session by initiating a PTT call.
Push-to-Talk (optiPoint W1 professional only) Step by Step Incoming a PBX call during a PTT call a If the user does not answer the telephone call, the PTT display will be shown after the ring has stopped. Press the off-hook key once. s Make the call. The PTT call session is interrupted. t Press the on-hook key to end the call. If an already active PTT call has not ended, the PTT audio starts playing again.
Documentation Documentation These operating instructions can be found in PDF format at the following URL: http://www.siemens.com/hipath and on CD ROM (ask your service personnel) in PDF format. To view or print the operating instructions in PDF format, you need a computer on which the free Adobe Acrobat Reader program is installed.
Tips Tips Cleaning the telephone • • • Clean the device with a damp or antistatic cloth; never use a dry cloth. If the device is very dirty, clean it with a diluted neutral cleaner such as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only). Never use cleaners containing alcohol, cleaners that corrode plastic, or abrasive powders. Troubleshooting Pressed key does not respond: Check whether the key is stuck.
Tips Step by Step Reacting to error messages on the display Time exceeded Possible cause: Maximum input time was exceeded. Handset was not replaced. Possible remedy: Make entries more quickly, avoid long pauses between keystrokes. Please try later Possible cause: The system is overloaded, no line is free, queue is full. Possible remedy: Wait and try again later.
Tips Step by Step or Not authorized Possible cause: Not allowed b) Blocked function was called b) Incorrect PIN was entered Possible remedy: a) Apply to the relevant service personnel for the COS for the blocked function b) Enter the correct PIN Not available Possible cause: Phone number was not fully entered, the star or hash key was not pressed.
Tips Step by Step Possible cause: The battery icon displays and a soft beep will be heard while the Wireless Telephone is in use whenever the Battery Pack charge is low. User has 15-30 minutes of Battery Pack life left. Possible remedy: Charge the Battery Pack. Battery low Possible cause: This message will display and an alarm will sound while the Wireless Telephone is idle whenever the Battery Pack is critically low. The Wireless Telephone cannot be used until the Battery Pack is charged.
Tips Step by Step DHCP Error 3 Possible cause: The server refuses to lease the Wireless Telephone an IP address. Possible remedy: It will keep trying. DHCP Error 4 Possible cause: The server offered the Wireless Telephone a lease that is too short. The minimum lease time is 10 minutes but Siemens engineers recommend at least one hour minimum lease time. The Wireless Telephone will stop trying. Possible remedy: Reconfigure the server and power cycle the Wireless Telephone.
Tips Step by Step Network Busy Possible cause: All APs are full or busy. Possible remedy: Try the call again later. No Gateway Found Possible cause: Wireless Telephone not registered on the Gateway. Possible remedy: Verify that the Gateway is properly configured. or Possible cause: The Gateway is not working. Possible remedy: Verify that the Gateway is powered on. If so, follow standard Gateway troubleshooting procedures. or Possible cause: No LAN connection at the AP or Gateway.
Tips Step by Step No Net Access Possible cause: Cannot authenticate/associate with AP. Possible remedy: Verify the AP configuration. Verify that all the WEP settings in the Wireless Telephone match those in the APs. No Net Found Possible cause: No radio link. Possible remedy: Verify that the AP is turned on. or Possible cause: No ESSID – Auto-learn not supported (or) Incorrect ESSID Possible remedy: Verify the ESSID of the wireless LAN and enter or Autolearn it again if required.
Tips Step by Step No Reg Domain Possible cause: Regulatory Domain not set. Possible remedy: Configure the Regulatory Domain of the Wireless Telephone. No PBX Possible cause: No communication with host telephone system. Possible remedy: Displays before the system has synchronized ports with the host telephone system. Should disappear when the ports are correctly wired and programmed. Make sure the proper PBX switch has been selected within the Gateway.
Tips Step by Step TFTP ERROR(x):yy Possible cause: A failure has occurred during a TFTP software download. (x) = The file number which was being downloaded; yy is an error code describing the particular failure. Possible error codes are: 01 = TFTP server did not find the requested file. 02 = Access violation (reported from TFTP server). 07 = TFTP server reported "No such user" error. 81 = File put into memory did not CRC. FF = Timeout error. TFTP server did not respond within a specified period of time.
Tips EU-guidelines 89/336/EC "Electromagnetic Compatibility" 73/23/EC "Electrical apparatus for use within specific voltage parameters" Declaration of conformity Your handset is supplied for use within a specific country, which is displayed on the underside of the device. Country-specific features must be observed. The device complies with the basic requirements of the R&TTE Directive and therefore displays the CE symbol.
Index Index Cost billing ................................................... 44 Current IP Address .................................... 24 A D Accepting calls ........................................... 26 Anonymous caller ...................................... 32 Appointment ............................................... 30 Automatic call forwarding ......................... 58 Delayed call forwarding ............................. 61 Do not disturb .............................................
Index M R Mailbox ........................................................ 28 Callback request ..................................... 28 Deleting entries ...................................... 29 Viewing .................................................... 28 Malfunctions ............................................... 71 MCID ............................................................ 32 Microphone Activating and deactivating .................. 26 Reminders saving ......................................
www.siemens.de/hipath The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. © Siemens AG 2004 Information and Communication Networks Hofmannstr. 51 • D-81359 Munich Reference No.
