Operation Manual

Service Guideline HiPath Workpoint Clients
HiPath Xpressions Compact V1.0
Issue 1.0 from 02/02 Page 16 of 24
3.6 Data backup
3.6.1 Protection of the Data in the User Mailboxes
It is vital that user mailboxes be protected by password.
The users obtain access to their mailbox
• on their own telephone by dialling the direct access number of the integrated voicemail system
and entering a password
(or alternatively by pressing a function key (instead of the direct access number) and entering a
password)
• from another internal telephone by dialling the direct access number, their own telephone
number and entering a password
• from an external telephone by dialling the direct access number of the integrated voicemail
system and entering a password
The password may have 3 – 8 characters.
It is also possible to use remote administration
to change the mailbox parameters.
3.6.2 Password Protection for Administration and Maintenance
Password protection similar to that for the Hicom HiPath 3000 Manager E/C
E/C tools has been defined for the service technicians and the customer.
The access to system data is possible regardless of the selected access only after the entry of
a user identification (identification) and the accompanying password (authentication).
3.6.3 Data Backup
The HiPath 3000 (3350/3550/3750) systems place an automatic backup of the customer data
(authorisation, individual settings, etc.) daily (11:59 pm) on the flashcard that also contains the
system programs. This procedure can also be initiated manually.
The customer data for the HiPath Xpressions Compact is not included here; this is stored on the
HiPath Xpressions Compact board.
The data-protection of Xpressions Compact takes place on the integrated Harddisk, consequently
the current customer data get lost after one restart. A protection of the equipment-parameters
takes place, in agreement with the customer, through the technician on customers own protection-
media. The emerging expenditures are settled over the position CU138 (only in the FRG) after ex-
penditure.
3.7 Service information
Service information (software and hardware releases/modifications) will be filed in the SIS info da-
tabases.
3.8 Upgrades
Software for providing new features is marketed through the sales channels.