HiPath 1200 optiPoint 500 economy optiPoint 500 basic optiPoint 500 standard optiPoint 500 advance User Guide
Before You Begin Before You Begin These operating instructions describe the optiPoint 500 economy, optiPoint 500 basic, optiPoint 500 standard, and optiPoint 500 advance telephones running on your HiPath 1200. They describe all functions you can use from your telephone. If you find that some functions you wish to use are not available on your telephone, they have not been configured for you and your telephone. In this case, please consult service personnel.
Before You Begin All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health. It is a precondition for reuse and recycling of used electrical and electronic equipment.
Contents Contents Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Basic Operating Instructions. . . . . . . . . . . . . . . . . . . .8 Characteristics and Ways to Connect Your optiPoint 500 . . . . . . . . . . . .
Contents Saving Repertory Dialing Numbers on a Key. . . . . . . . . . . . . . . . . . . . . Using Repertory Dialing Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Telephone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the Ring Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the Ring Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Operating/Setting the Voice Mailbox and AutoAttendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Saving Functions and Procedures . . . . . . . . . . . . . .59 Assigning Functions to Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Assigning a Procedure (Operating Steps) to a Key . . . . . . . . . . . . . . . . 62 Checking the Key Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents System Administration/ Software Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Enable Remote Administration and Software Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Service Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Software Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Resetting the System Password . . . . . . . . . . . . . . . . . . . . .
Basic Operating Instructions Basic Operating Instructions Characteristics and Ways to Connect Your optiPoint 500 optiPoint 5001 economy basic standard advance 12 12 12 19 Full-duplex speakerphone feature - - ; ; Display backlight - - - ; function keys Headset Æ page 93 connected with • built-in interface - - - ; • adapter - ; ; ; • handset interface ; ; ; ; USB interface - ; ; ; Interface for add-on equipment - ; ; ; Option bays 0 1 1 2 1) 8 The name a
Basic Operating Instructions Control Panel optiPoint 500 economy/basic/standard Key field - fixed function keys: Program/Service Redial Mute or Internal Speaker Display, Speaker for open listening 2 lines with 24 chars and ring tones Keypad LEDs Key field – freely programmable keys Handset Fixed function key: Release Keys for telephone settings Keys for scrolling to functions Key for confirming a function Microphone for speakerphone mode (optiPoint 500 standard only) 9
Basic Operating Instructions Control Panel optiPoint 500 advance with optiPoint key module Key field - fixed function keys: Program/Service Redial Mute or Internal Speaker Illuminated DisSpeaker for open listening play, 2 lines with and ring tones 24 chars Keypad LEDs Key field – freely programmable keys Handset Fixed function key: Release Keys for telephone settings 10 Keys for scrolling to functions Key for confirming a function optiPoint key module with additional programmable keys Microphone for
Basic Operating Instructions Step by Step How to Use these Operating Instructions This symbol indicates special notices and additional information. You will find a graphic representation of the steps in logical sequence in the left column. Below is an explanation of the symbols: n Lift the handset. t Replace the handset. s Conduct a call. o Enter a telephone number or code. dd Enter the code. u or v Press volume controls on the telephone. Program/Service Press the key.
Basic Operating Instructions Step by Step Service personnel References to service personnel usually mean the person responsible for programming your HiPath 1200. Service personnel have access to appropriate PC tools.
Basic Operating Instructions Step by Step Accessing Functions ... Interactively You can select some functions while the telephone is idle, for example: > Forwarding : Use < > to scroll to a function and press : to ex- on? ecute it. You can select other functions directly depending on the situation. Example: you call a number, but the line is busy: : Press : to confirm. Callback? or > Directory? : Use < > to scroll to a function and press : to execute it. ...
Basic Operating Instructions Step by Step ... With Function Keys If you saved a function on a key Æ page 59, you can access it directly as follows: Press the Mute key to execute the function.
Making Calls – Basic Functions Step by Step Making Calls – Basic Functions Answering Calls Special default ring signaling is set for your telephone: • • • • • When you receive an internal call or callback, your telephone rings once every four seconds (singletone sequence). When you receive an external call, your telephone rings twice in rapid succession every four seconds (dual-tone sequence).
Making Calls – Basic Functions Step by Step Answering a Call with the Speaker (Speakerphone Mode) This function is not available with optiPoint 500 economy and optiPoint 500 basic. The telephone rings. The caller is displayed. Press the key. The LED lights up. Speakerphone mode. Speaker u or v To raise or lower the volume, keep pressing the keys until the desired call volume is set. • • • 16 Tell the other party that you are using speakerphone mode.
Making Calls – Basic Functions Step by Step Dialing/Making Calls You can make free internal calls to all users who are connected to the HiPath 1200. If authorized, you can also make external calls to users in the public telephone network. You can get the internal station numbers and external trunk access codes from the service personnel.
Making Calls – Basic Functions Step by Step The other party answers with speaker: n Lift the handset. or On-hook dialing: use speakerphone mode (not available with optiPoint 500 economy and optiPoint 500 basic). The called party does not answer or is busy: Press the key. The LED goes out. Speaker or Release Press the key. Your HiPath 1200 may also be programmed so that you have to either press the Internal key or enter the internal code before you dial an internal number.
Making Calls – Basic Functions Step by Step Open Listening You can let other people in the room join in on the call. Let the other party know that you have turned on the speaker. Precondition: You are conducting a call with the handset. Activating this function: Press the key. The LED lights up. Speaker Deactivating this function: Press the key. The LED goes out. Speaker Ending a Call t Replace the handset. or Press the key. The LED goes out. Speaker or Release Press the key.
Making Calls – Basic Functions Step by Step Redialing a Number The last ten telephone numbers dialed are stored automatically. You can redial them simply by pressing a key. The station number appears on your screen for two seconds and is then dialed. Press the key once to dial the number last dialed. Redial Press the key twice to dial the next-to-last number dialed. Press the key three times to dial the third-to-last number dialed. etc.
Making Calls – Basic Functions Step by Step Turning the Microphone On and Off To prevent the other party from listening in while you consult with someone in your office, you can temporarily switch off the handset microphone or the handsfree microphone. You can also switch on the handsfree microphone to answer an announcement via the tele¦phone speaker (speaker call, Æ page 34). Speakerphone mode is not available with optiPoint 500 economy and optiPoint 500 basic. Precondition: You are conducting a call.
Making Calls – Basic Functions Step by Step Calling a Second Party (Consultation Hold) You can call a second party while engaged in a call. The first party is placed on hold. Consult? : Confirm. o Call the second party. Return to the first party: Return to held call? : Confirm. Quit and return? : or or Program/Service qd Press the key. The LED lights up. Enter the code. The LED goes out. Switching to the Party on Hold (Toggle) > Toggle/Connect? Program/Service : Select and confirm.
Making Calls – Basic Functions Step by Step Transferring a Call If the person you are speaking to wants to talk to another colleague of yours, you can transfer the call that colleague. Consult? > Start : Confirm. or transfer? : o Enter the number of the party to which you want to transfer the call. If this function has been configured (contact the service personnel), you can also transfer a call to busy stations. The busy station is called as soon as the ongoing call is over.
Making Calls – Basic Functions Step by Step Call Forwarding Using Variable Call Forwarding You can forward calls immediately to different internal or external telephones (destinations). > Forwarding on? : Select and confirm. or qee Enter the code. o Enter the destination number. • • For internal destinations, enter the internal station number. For external destinations, enter the external code and the external station number. : Confirm.
Making Calls – Basic Functions Step by Step Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Numbers (MSN) If this function has been configured (consult service personnel), you can forward calls to your HiPath 1200 multiple subscriber numbers (MSN) (DID number) directly within the carrier network. For example, you can forward your phone line to your home phone after business hours. > Trunk FWD on? : Select and confirm. or qjh Enter the code.
Making Calls – Basic Functions Step by Step : Confirm. Save? When call forwarding is active, a special dial tone sounds when you lift the handset and "MSN to:..." appears in the display. Using Call Forwarding - No Answer (CFNA) Calls that you do not answer after six rings (=default, can be set by service personnel) or that arrive while you are busy can be forwarded to a telephone of your choice. Press the key. The LED lights up. Program/Service > More features? > Forw.
Making Calls – Basic Functions Step by Step Using Callback If a user is busy or is not answering, you can store an automatic callback. This feature saves you from having to make repeated attempts to reach the user. You receive a callback, • When the other party is no longer busy • When the user who did not answer has conducted another call. Storing a Callback Precondition: You have reached a busy line or no one answers. Callback? : Confirm. or qil Enter the code.
Making Calls – Basic Functions Step by Step Checking and Canceling a Saved Callback > View : Select and confirm. callbacks? or ril Enter the code. Deleting a displayed entry: Delete? : Confirm. Ending callback display: > Exit? : Select and confirm. or Press the key. The LED goes out. Program/Service or Speaker 28 Press the key. The LED goes out.
Making Calls – Basic Functions Step by Step Saving Repertory Dialing Numbers on a Key You can save a frequently dialed number on any free key of your phone or accompanying equipment. Press the key. The LED lights up. Program/Service > *91=Prog. feature key? : Select and confirm. or qme Enter the code. Press the key. If the key is already in use, its assignment appears on the display. Change key? : Confirm. Repdial key? : Confirm. o Enter the station number.
Making Calls – Basic Functions Step by Step Simply press the key to dial a stored telephone number Æ page 30. If you have saved an internal station number, the corresponding LED signals various states Æ page 60 You can do this while a call is in progress. Using Repertory Dialing Keys Precondition: You have saved a station number on a repertory dialing key Æ page 29. Press the key on which the number is saved. You can also press the repertory dial key during a call.
Making Calls – Basic Functions Step by Step Telephone Settings Adjusting the Ring Volume u or v Press one of these keys while the phone is idle. : Confirm. Ring volume? u or v To raise or lower the volume, keep pressing the keys until the desired volume is set. : Save. Adjusting the Ring Tone > Ring u or v Press one of these keys while the phone is idle. : Select and confirm. tone? u or v To adjust the ring tone, keep pressing the keys until the desired ring tone is set. : Save.
Making Calls – Basic Functions Step by Step Adjusting the Receiving Volume During a Call Precondition: You are conducting a call. u or v u v simultaneously To raise or lower the volume, keep pressing the keys until the desired volume is set. Save. Adjusting the Display to a Comfortable Reading Angle You can swivel the display unit. Adjust the display unit so that you can clearly read the screen. Display Backlight This function is only available with optiPoint 500 advance.
Making Calls – Convenience Functions Step by Step Making Calls – Convenience Functions Answering Calls Accepting a Specific Call for Your Colleague You hear another telephone ring. Press the key. The LED lights up. Program/Service > *59=Pickup - directed? : Select and confirm. or qim Enter the code. o Enter the number of the telephone that is ringing. Accepting calls in a team Æ page 67. Rejecting Calls You can reject calls which you do not wish to take. The telephone rings. The caller is displayed.
Making Calls – Convenience Functions Step by Step Using the Speakerphone A colleague addresses you directly over the speaker with a speaker call. You hear a tone before the announcement. The other party’s name or station number appears on the screen. You can conduct the call with the handset or in speakerphone mode. Speakerphone mode is not available with optiPoint 500 economy and optiPoint 500 basic. n Lift the handset and answer the call.
Making Calls – Convenience Functions Step by Step Answering a Call with a Headset : Your telephone rings. Confirm. Answer? Ending the call: Press the key. The LED goes out. Release Answering Calls from the Entrance Telephone and Opening the Door If an entrance telephone has been programmed, you can use your telephone to speak to someone at the entrance telephone and to activate a door opener. The following procedures require that the entrance telephone be connected via a Siemens TFE adapter.
Making Calls – Convenience Functions Step by Step Accepting a Call From an Answering Machine You can accept a call from any answering machine if the machine is connected to your system (consult service personnel) and you have programmed the answering machine number on a key Æ page 59. The LED lights up. Press the key.
Making Calls – Convenience Functions Step by Step Dialing/Making Calls Using a Caller List If this feature is activated, the following calls will be stored in three caller lists: • 1=Not answered calls • 2=Answered calls • 3=Originated calls The service personnel can specify if only external or external and internal calls are saved. For each caller list, up to ten calls are stored in chronological order. Each call receives a time stamp. The display begins with the most current unretrieved entry.
Making Calls – Convenience Functions Step by Step Ending retrieval > Exit? : Select and confirm. or Press the key. The LED goes out. Program/Service or Press the key. The LED goes out. Speaker Displaying the call time and additional call information Precondition: You have retrieved the caller list and the selected call is displayed. > Time/date sent? : Select and confirm. or > View station no.
Making Calls – Convenience Functions Step by Step Using Speed-Dial You can assign station or system speed-dial numbers to frequently called destinations. • You can set up your own station speed-dialing numbers (max. 10) which are available only from your telephone. • System speed-dial numbers (max. 500) are set up by service personnel (Æ page 87) and can be used from any telephone (if authorized, consult your service personnel).
Making Calls – Convenience Functions Step by Step Saving/changing/deleting station speed-dial numbers and associated names You can store the ten numbers which you use the most and dial them using your own station speed-dial numbers: *0 through *9 (see above). Press the key. The LED lights up. Program/Service > *92=Change Speed Dial? : Confirm. or qmf Enter the code. If an optiPoint application module is connected to your telephone, "Terminal Mode" activates when your initiate the function Æ page 89.
Making Calls – Convenience Functions Step by Step If applicable You can enter a name for the number you have entered. This will be displayed when you dial the speed-dial number, and added to the internal directory Æ page 42. > Enter name? : Confirm. o Use the keypad to enter the desired name. You can use the keypad with the digits as an alphanumeric keypad in this case and enter the names by pressing the appropriate keys one or more times as needed.
Making Calls – Convenience Functions Step by Step Select from Directory (Alphanumeric Search) The internal directory contains all station numbers, and the station and system speed-dial numbers assigned to a name (consult service personnel). Precondition: Names have been assigned to the station/speed-dial numbers stored. n Lift the handset. or Press the key. The LED lights up. Speaker Directory? : Confirm. The first entry is displayed on the screen.
Making Calls – Convenience Functions Step by Step To enter a space, press "0". Pressing "1" automatically displays the first entry in the internal directory. The "*" and "#" keys have no function here. If applicable > Delete Character? > Delete Line? : Select and confirm each letter to be deleted. The last letter entered is deleted. The first entry in the directory is displayed when you have deleted all letters. If applicable : Select and confirm.
Making Calls – Convenience Functions Step by Step Automatic Connection Setup/Immediate Connection/Hotline If this feature is activated (consult service personnel), a connection to a specified internal or external destination will be set up when you lift the handset. n Lift the handset. Depending on the setting, the connection is either set up immediately or only after a preset period of time. Reserve Trunk You can reserve a busy trunk.
Making Calls – Convenience Functions Step by Step Assigning a Station Number/MSN You can selectively assign a specific multiple subscriber number MSN (DID number) to your telephone before making an external call. The assigned MSN then appears instead of the default MSN on the called party’s display. Press the key. The LED lights up. Program/Service > More features? > *41=Temporary MSN? : Select and confirm. : Select and confirm. or qhe Enter the code. o Enter the desired MSN or MSN index.
Making Calls – Convenience Functions Step by Step During a Call Using Call Waiting Callers can still reach you while you are engaged in another call. A signal alerts you to the waiting call. You can either ignore or accept the waiting call. When you accept the waiting call, you can either end the first call or place it on hold and resume the call later on. You can also bar call waiting or the call waiting tone Æ page 47, Æ page 48.
Making Calls – Convenience Functions Step by Step or Program/Service qf Press the key. The LED lights up. Enter the code. The LED goes out. Combining the calling parties into a three-party conference > Conference? : Select and confirm. or Program/Service qg Press the key. The LED lights up. Enter the code. The LED goes out.
Making Calls – Convenience Functions Step by Step Turning the Call Waiting Tone On and Off You can suppress the call waiting tone (emitted approximately every six seconds) for second calls. Waiting calls are then only indicated on the display (Call waiting?) or, if configured, by the flashing "Ringer cutoff" key.Æ page 61 Press the key. The LED lights up. Program/Service > More features? : Select and confirm. > #87=Call waiting tone on? : Select and confirm.
Making Calls – Convenience Functions Step by Step Parking a Call You can park up to ten calls, either internal, external, or both. Parked calls can be displayed on and picked up from another telephone. This feature is useful if you want to continue a call at another phone. Precondition: You are conducting a call. Press the key. The LED lights up. Program/Service > *56=Park? : Select and confirm. d ... m Enter the number of the park slot (0 - 9) and make a note of it.
Making Calls – Convenience Functions Step by Step Conducting a Conference In a conference call, you can talk to as many as two other parties at the same time. These may be internal or external users. > Start o Call the first party. conference? : Select and confirm. o Call the second station. Announce the conference. > Conference? Program/Service : Select and confirm. or qg Press the key. The LED lights up. Enter the code. The LED goes out.
Making Calls – Convenience Functions Step by Step Activating Tone Dialing/DTMF Suffix Dialing You can transmit dual-tone multifrequency (DTMF) signals to control devices such as an answering machine or automatic information system. o You can use the keys "0" through "9", "*", and "#" to transmit DTMF signals.
Making Calls – Convenience Functions Step by Step If You Cannot Reach a Destination Call Waiting (Camp-On) Precondition: You have dialed an internal number and hear a busy signal. It is important that you reach the called party. Camp-on Wait (approx. 6 seconds) until "Camp-on" appears on the display and the busy tone is followed by the ring tone.
Making Calls – Convenience Functions Step by Step Using Night Answer When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station and the password for activating/deactivating it can be set by the service personnel. In addition, the service personnel can specify times for automatic activation/deactivation of the night answer feature.
Making Calls – Convenience Functions Step by Step Entry Voice Mail (EVM) Your HiPath 1200 features an integrated voice memory system called "Entry Voice Mail". Your service personnel can configure up to 24 voice mailboxes and four AutoAttendants for you. If the voice mailbox auto-configuration feature was enabled by the service personnel, you can also configure your voice mailbox yourself.
Making Calls – Convenience Functions Step by Step Configuring the Personal Voice Mailbox If your service personnel has not configured a personal voice mailbox for you, you can easily do it yourself. Precondition: Service personnel enabled auto-configuration for voice mailboxes. kmd Enter the code for "Entry Voice Mail" (default = 790). o Enter the personal voice mailbox code number (default = 1234). Take note of the announcement.
Making Calls – Convenience Functions Step by Step Press the flashing "Mailbox" key. or kmd Enter the code for "Entry Voice Mail" (default = 790). > Call or Voice Mail? : Select and confirm. o Enter the personal voice mailbox code number. Follow the acoustic user prompts. Checking the personal voice mailbox from another internal telephone kmd Enter the code for "Entry Voice Mail" (default = 790). o Enter the personal voice mailbox code number.
Making Calls – Convenience Functions Step by Step Activating AutoAttendants If configured (consult your service personnel), you can forward calls to AutoAttendants. Configure call forwarding Æ page 24 or call forwarding no answer Æ page 26 on your telephone to the destination 741, 742, 743 or 744 (=default destinations for AutoAttendants, consult service personnel). Operating/Setting the Voice Mailbox and AutoAttendants The Entry Voice Mail is operated by entering digits (tone dialing).
Making Calls – Convenience Functions Step by Step • • • Greeting control, "manual" or "automatic day/night program". Use "manual" to specify that the last greeting listened to/recorded under Greeting 1/2 is active. With "automatic day/night program", greeting 1 (=day) or 2 (=night) is active depending on the day and night answer feature in your HiPath 1200.
Saving Functions and Procedures Step by Step Saving Functions and Procedures You can save a frequently-dialed number Æ page 29, or frequently-used functions/procedures (comprising several operating steps) to any free key on your telephone or add-on device. Assigning Functions to Keys Press the key. The LED lights up. Program/Service > *91=Prog. feature key? : Select and confirm. or qme Enter the code. Press the key. If the key is already in use, its assignment appears on the display. : Confirm.
Saving Functions and Procedures Step by Step Meaning of LED Signals for Saved Functions: Call forwarding, Forwarding - trunk, Call Fwd No Reply, Night answer, Do not disturb, Changeover, HF answerback on/off, Campon prot. on, Caller ID suppression, Busy by Busy: Saved function is not active. Saved function is active. Callback: You have not set a callback. You have set a callback. Mute on/off: The microphone is switched on. The microphone is switched off. Caller list: No calls saved. Call request saved.
Saving Functions and Procedures Step by Step Active call on assigned multiple subscriber number MSN. Flashing rapidly – A call has arrived for me on this MSN; press the key to pick up the call. Flashing normally – A call has arrived on this MSN; press the key to pick up the call. Error message: No error messages present. Error messages present. Press the key. The system error is displayed. The LED goes out when you confirm "Acknowledge ?".
Saving Functions and Procedures Step by Step Assigning a Procedure (Operating Steps) to a Key Station numbers and functions which require additional inputs, i.e. comprise several operating steps, can be saved to a single key on your telephone. Using the "Account code" Æ page 74 function, for example, you can save all the remaining required inputs (station number of the calling party + the station number to be dialed) to a single key. Station numbers which require additional inputs can also be stored.
Saving Functions and Procedures Step by Step Select the stored procedure by pressing a key. Procedures containing functions which can be switched on/off can be activated by pressing the key, and deactivated by pressing the same key again. You can also press a procedure key during a call. The stored digits are automatically sent as DTMF signals Æ page 51. Checking the Key Assignments You can check the assignment of keys on your telephone to see which functions are programmed on which keys. Press the key.
Using Other Team Functions Step by Step Using Other Team Functions Turning Group Call On and Off If this function has been configured (consult service personnel), you belong to one or more groups of users who can each be reached under a hunt group or group call number. Incoming calls are signaled on all group member telephones in the order in which they are received (= hunt group) or simultaneously (= group call) until one member of the group accepts the call.
Using Other Team Functions Step by Step You belong to a hunt group or a group call: > Leave group? : Select and confirm. or > Join : group? or rli or qli Enter the code for "leave" or "join". or Press the "Hunt group join/leave" key. or You belong to several groups: > Leave group? : Select and confirm. or > Join : group? or rli or qli Enter the code for "leave" or "join". or Press the "Hunt group join/leave" key.
Using Other Team Functions Step by Step or > #=Leave all groups? : Select and confirm. This turns off the audible tone for all groups. or r Enter the code for "Leave all groups". or > *=Rejoin all groups? : Select and confirm. This turns off the audible tone for all groups. or q Enter the code for "Join all groups".
Using Other Team Functions Step by Step Accepting a Call for Another Member of Your Team You can accept calls for other telephones in your team from your telephone. To do this, consult your service personnel to find out if a pickup group has been configured. Precondition: Your telephone rings briefly. The following message appears on the display: "Call for Pickup Group". : Confirm. Pickup - group? or Program/Service Press the key. The LED lights up. qik Enter the code.
Privacy/Security Step by Step Privacy/Security Turning Do Not Disturb On and Off To avoid any interruptions, you can activate the Do Not Disturb feature. Callers then hear the busy tone. > DND on? : Select and confirm. > DND off? : or or qmk or rmk Enter the code for "on" or "off".
Privacy/Security Step by Step Monitoring a Room A telephone can be used to monitor a room. The function must be activated on the telephone that you want to monitor. Calling this telephone from outside lets you hear what is going on in the room. Activating the telephone to be monitored: Press the key. The LED lights up. Program/Service > *88=Room : Select and confirm. monitor? or qll Enter the code.
Privacy/Security Step by Step Trace Call: Identifying Anonymous Callers You can have the carrier identify malicious external callers. You can save the caller’s station number during the call or for 30 seconds after the call ends. However, it is essential that you do not replace your handset during this time. Precondition: You are conducting an external call. Press the key. The LED lights up. Program/Service and > *84=Trace call? : Select and confirm. or qlh Enter the code.
Privacy/Security Step by Step While the telephone is locked, a special dial tone sounds when you lift the handset. You can continue to dial internal numbers as usual.
Privacy/Security Step by Step Saving Your PIN To prevent unauthorized persons from using your telephone, you need to enter a personal identification number, which you can save yourself. Press the key. The LED lights up. Program/Service > *93=Change PIN? : Confirm. or qmg Enter the code. o Enter the current five-digit PIN. If you have not yet assigned a PIN, use the PIN "00000" the first time you enter it. o Enter the new PIN. o Repeat the new PIN.
Checking and Assigning Call Charges Step by Step Checking and Assigning Call Charges Displaying Call Charges For the current call: The display usually shows call charges at the end of a call (default setting). If you wish to display charges continuously during a call in progress, the service personnel must request the AOCD feature (Advice of Charge, During the Call) from your carrier. Some carriers also let you display toll-free external calls.
Checking and Assigning Call Charges Step by Step Dialing with Call Charge Assignment You can assign external calls to certain projects. Precondition: The service personnel has set up account codes for you. Press the key. The LED lights up. Program/Service > *60=Account code? : Select and confirm. o Enter the account code. r Press this key. or Save? : Confirm. o Enter the number of the external station.
Using Other Functions/Services Step by Step Using Other Functions/Services Appointments Function You can tell your telephone to give you a call when you want to be reminded of an appointment Æ page 76 .To do this, you need to save the time when you want to be called. You can do this • for appointments that recur daily, • for appointments that recur daily except weekends, • for an appointment after a certain amount of time and • for a certain day. Saving Appointments Press the key. The LED lights up.
Using Other Functions/Services Step by Step : Confirm. Save? or If you make a mistake: > Previous? : Select and confirm. This deletes all entered digits. Deleting and checking a saved appointment: Press the key. The LED lights up. Program/Service > #46=Timed reminder off? : Confirm. or rhj Enter the code. Delete? : Confirm. or > Exit? : Select and confirm. Using Timed Reminders Precondition: You must have saved a timed reminder Æ page 75. The current time is the time stored.
Using Other Functions/Services Step by Step Music on Hold If Music on Hold has been set up for your HiPath 1200, waiting callers will hear the selected music. You can listen to this music (as background music, for example) using the speaker in your telephone. > Music on hold on ? : Select and confirm. > Music on hold off ? : or or qmhed Enter the code for "on" or "off". or rmhed If Music on Hold is not set up, you will hear the busy tone.
Using Other Functions/Services Step by Step If this function has been configured (consult service personnel), you can set up external outgoing calls from outside the system, just like an internal user.
Using Other Functions/Services Step by Step Using Functions in ISDN via Code Dialing (Keypad Dialing) You can set the ISDN functions of your network provider via code dialing in some countries (contact the service personnel). Press the key. The LED lights up. Program/Service > More features? > *503=Keypad dialing : Select and confirm. : Select and confirm. or qidg Enter the code. or You are engaged in an external call: > Keypad dialing? : Select and confirm. o Enter the external code.
Using Other Functions/Services Step by Step Operating a Switch (Relay) If this feature is configured (consult service personnel), you can activate/deactivate certain devices (e.g. door opener) via switches (relays, max. 2 ).Depending on their programming, the switches can be activated/deactivated manually or automatically (according to time). > *90=Control Relay On? : Select and confirm. > #90=Control Relay Off? : or or qmd or rmd Enter the code for "on" or "off". e ... f Specify a switch.
Using Other Functions/Services Step by Step Confirming/Deactivating an Alarm If the service personnel have activated the alarm feature on your telephone, you will receive an alarm call when your HiPath 1200 recognizes an alarm situation .To acknowledge the alarm call, you must answer it. If you do not answer the alarm call, it will be repeated (depending on how it is programmed). Precondition: "Call: Sensor...
Using Other Functions/Services Step by Step Reject on Busy, Switching Telephone to Busy All telephones in a specified group are automatically set to busy when a member is engaged in a call. External calls cause no ring tone (caller hears busy signal) and are rejected. For example, this can be useful if only member of the group is present and does not wish to be disturbed during a call by additional external calls. Then the caller believes the called party is busy and he tries again later.
System Administration/ Software Update Step by Step System Administration/ Software Update The following sections describe features for system administration that you can use from your telephone. Enable Remote Administration and Software Update Your HiPath 1200 can be configured remotely. To allow that, you must enable remote administration for your HiPath 1200. If you are authorized, you can enable your HiPath 1200 for remote administration. qmmf Enter the code.
System Administration/ Software Update Step by Step Software Update If you are authorized, you can start a software update. Press the key. The LED lights up. Program/Service > More features? > Remote update ? : Select and confirm. : Select and confirm. or qmhei Enter the code. The software is transferred from the service center. Resetting the System Password The service personnel can configure your HiPath 1200 with a PC tool. To do this, they need a password ("password for manager access") .
System Administration/ Software Update Step by Step Setting the Language/Country Enter the corresponding country code to make the country-specific settings for your HiPath 1200. The corresponding language and currency unit will also be set for your telephone display. Precondition: You must have authorization to use this function on your telephone. Press the key. The LED lights up. Program/Service > More features? > *9412=Set country code ? : Select and confirm. : Select and confirm.
System Administration/ Software Update Step by Step Czech Republic 98385917 Setting Date and Time If authorized, you can set the date and time for your HiPath 1200. The date and time are always shown on your telephone’s display. Press the key. The LED lights up. Program/Service > More features? > Set system clock ? : Select and confirm. : Select and confirm. o Enter date (day, month, and year) in six-digit format, for example, 110903 for Sept. 11, 2003. Save? : Confirm.
System Administration/ Software Update Step by Step Configuring System Speed-Dial Numbers If appropriately authorized, you can administer your HiPath 1200’s system speed-dial numbers (000-499) from your telephone. Saving/changing/deleting system speed-dial numbers and associated names Press the key. The LED lights up. Program/Service > More features? > *95=System admin? : Select and confirm. : Select and confirm. or qmi Enter the code.
System Administration/ Software Update Step by Step o First enter the external code and then the external station number. You can insert dial pauses and switch to tone dialing for checking the answering machine. Use the Redial key to program a dial pause between two digits. Pressing the r key switches to tone dialing for the following digits. If applicable You can enter a name for the number you have entered.
Terminal Mode - optiPoint application module Step by Step Terminal Mode optiPoint application module The optiPoint application module cannot be operated in conjunction with optiPoint 500 economy. If your optiPoint 500 features an optiPoint application module, “Terminal Mode” is automatically activated when you initiate the following function.
Terminal Mode - optiPoint application module Step by Step Delete and Cancel key c Deletes the character on the left or, in combination with the b key, enters the "*" character. n Deletes the character on the right. i Cancels the current input or action. Hotkeys a Jumps to the next element, for example, on the system and application bar. d Opens the display keypad. k Opens the context menu. l Displays details on an entry in a list. g Modifies an existing entry. m Starts dialing.
Labeling, Documentation and Accessories Labeling, Documentation and Accessories Labeling Key Fields You can chose from the following options to label the keys with the functions/call numbers saved (Æ page 9, Æ page 10, Æ page 59): Labeling • by hand: Labeling strips are delivered with your optiPoint. Write the function or a name on the matching strips within the white field and attach them to your optiPoint.
Labeling, Documentation and Accessories Attaching a Station Number Label Self-adhesive call-number labels are also delivered with your optiPoint. Write on the call-number label (fire brigade, police, own telephone numbers), then remove and stick it in the recess on the telephone when the handset is lifted. Documentation You can find these operating instructions in the Internet in PDF format at http://www.siemens.
Labeling, Documentation and Accessories Accessories Use the following products to adapt your telephone to your specific needs. optiPoint key modules: Key modules make using your telephone more convenient, efficient, and secure. The individual key modules are the optiPoint application module and the optiPoint key module. optiPoint adapter: Use the various adapters to enhance your telephone’s functionality; you can add system, analog or ISDN telephones, headsets, a speaker, or an external recorder.
Fixing Problems Fixing Problems Telephone Maintenance • • • Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. If the telephone is very dirty, clean it with a diluted neutral cleaner containing surfactants, such as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only). Never use cleaners containing alcohol, cleaners that corrode plastic, or abrasive powders.
Fixing Problems Step by Step Responding to Error Messages on the Screen Invalid entry Possible cause: Wrong number/code. Possible response: Enter the correct number/code. Not authorized Possible cause: You tried to use a disabled function. Possible response: Ask the service personnel to enable the function. Not possible Possible cause: Wrong number/code. Possible response: Enter the correct number/code. Cannot be reached Possible cause: The station number you dialed does not exist.
Fixing Problems Step by Step 96 Vacant Possible cause: No number or function is assigned to a key. Possible response: Program the key for the number or functionÆ page 29 Æ page 59. No names entered Possible cause: The internal phone book has no entries. Possible response: Store the name with station and speed-dial number Æ page 42. Currently busy Possible cause: The external trunk is busy; you hear a busy signal tone. Possible response: Try again later on.
Index Index A accessories ................................................. 93 account code .............................................. 74 adapter ......................................................... 93 administration ............................................. 83 alarm confirming ................................................ 81 deactivating ............................................. 81 alphanumeric search ................................. 42 announcement ...................................
Index D F data transmission protection ................... 47 date .............................................................. 86 delete key .................................................... 90 desk microphone ....................................... 93 details, fax ................................................... 82 dial pause .................................................... 29 dialing internal/external calls ............................. 17 on-hook dialing ..................................
Index L P labeling key fields ............................ 9, 10, 91 LCR Least Cost Routing ........................... 17 Least Cost Routing .................................... 17 LED (light-emitting diode) ..................... 9, 10 LED indications, meaning of .................... 60 locking/unlocking the telephone .............. 70 loudspeaker ................................................. 16 parking a call ............................................... 49 password reset system password .......
Index S T saving a PIN ................................................ 72 service call ................................................... 83 service personnel ....................................... 12 set country country code ........................................... 85 set language ............................................... 85 setting your telephone .............................. 31 software update ......................................... 83 speaker call ......................................
Overview of Functions and Codes Overview of Functions and Codes The table below lists all available functions as they appear on the display. Functions that have been configured (consult service personnel) can be activated interactively (select + confirm) via the Program/Service menu (select + confirm or enter a code), or by pressing function keys. . Functions (display) ... interactively ... using the Program/Service Program/Service <> Relay status <> ; Turn off alarm ...
Overview of Functions and Codes Functions (display) ... interactively ... using the Program/Service Program/Service <> <> ...
Overview of Functions and Codes Functions (display) ... interactively ... using the Program/Service Program/Service <> Callback ; View callbacks/Delete <> ... via function key Code ; *58 ; ; #58 Suppress call ID ; ; *86 X Restore caller ID ; ; #86 X Temporary MSN ; ; *41 X *14 X ; Forw. No Reply on X ; #14 X Control Relay On ; ; *90 X Control Relay Off ; ; #90 X Reset system passw. ; #95 Prog. feature key ; X X Forw.
www.siemens.com/hipath The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. The trademarks used are owned by Siemens AG or their respective owners.
