User guide

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Customer service & product warranty – Australia and New Zealand
Gigaset C610-C610A IP / AUS / A31008-M2312-C401-1-7619 / appendix.fm / 21.08.13
Version 4, 16.09.2005
Customer service & product warranty –
Australia and New Zealand
IMPORTANT
Please retain your sales receipt as proof of the date of purchase.
Customer Service
If you require assistance in operating this product please contact us
AUS: 1300 780 878 or by e-mail at the Customer Care section of our website at
www.gigaset.com/au
NZ: 0800 780 878 or by e-mail at the Customer Care section of our website at
www.gigaset.com/au
If you are trying to access a Network Service and require assistance specifically
related to the network service or would like to subscribe to the service, contact your
service provider.
Product Warranty
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a repair or replacement for a major failure and
for compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
Subject to the conditions stated in this Product Warranty Section, this product,
excluding battery and accessory devices, is guaranteed against any defect in mate-
rials or workmanship under conditions of normal use for a period of 12 months
from date of purchase (Product Warranty).
The benefits conferred by this warranty are in addition to other warranties and rem-
edies that are implied under the Australian Trade Practices Act and similar Country,
State and Territory laws (Statutory Rights). For New Zealand customers, this war-
ranty is in addition to statutory rights observed under New Zealand Legislation.
Subject to your Statutory Rights, the goods will not be eligible for service under this
warranty if:
1 Proof of purchase cannot be provided;
2 The defect was caused by an accident, misuse, abuse, improper installation or
operation, vermin infestation, lack of reasonable care, unauthorised modifica-
tion, loss of parts, tampering or attempted repair by a person not authorised by
Gigaset; or
3 The product has been damaged by lightning or a mains power surge.
4 The Phone was not imported into Australia by Gigaset Communications GmbH.