User Manual

Lowering costs and
increasing security
Advantage Services for Patient and Asset Tracing Systems
Protected in the best way possible
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In the healthcare sector, security has many different
facets, but there is one thing that is paramount. In
hospitals, clinics or care institutions, the security of
the patients is the top priority. For vulnerable, dis-
orientated or elderly patients, tracing systems make
a significant contribution when it comes to ensuring
their security. They make the care for these types
of patients more efficient and improve the flow of
information. They also support care personnel in
situations that require immediate intervention. Loca-
ting required mobile equipment is also made easier
if covered by a tracing system.
Increased risk reduction
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When it comes down to ensuring the health and pro-
tection of individuals, time is the decisive factor and
when a need arises, tracing systems enable response
times to be significantly shortened. Patients can be
located more quickly, protective measures taken
more rapidly and a further escalation of incidents
avoided. In order to be able to fulfill this protective
role, however, situations and buildings alterations
that could facilitate errors or instabilities within
the tracing system should be avoided or should be
identified as a preventive measure and corrected by
service specialists.
Reliability prevents incidents
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The reliability and performance of the system in the
long term is underpinned by a service contract that
incorporates preventive and corrective services. Taking
the life cycle of the system as an example, the cost
of a service contract frequently corresponds to a
mere fraction of the expenditure associated with un-
scheduled corrective measures that are not covered
by a service contract. In addition to these services
that are invoiced on a cost basis, it is also important
to take into account the costs that would arise as a
result of the disruption to normal working processes.
Prevention is therefore a sensible step to take in or-
der to keep these costs to a minimum.
Security through service
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A regularly serviced tracing system means enhanced
security for everyone: patients are protected around
the clock, care personnel have a reliable system for
targeted intervention at their disposal and managers
can optimize patient care from an operational per-
spective. As the installers of the system, we too have
a substantial interest in ensuring that the system
runs smoothly and to our customers’ satisfaction.
Answers for infrastructure.
Alarm
Management
Event Handling
Alarm & Action
Energy
Optimization
Services
Energy Monitoring
Energy Analysis
Energy Optimization
Operational
Services
System Operational
Assistance
System Operation
System Performance
Knowledge
Services
Documentation
Management
Customer Service
Portal
Professional
Services
Tr aining
Life Cycle
Management
Investment Planning
System Integration
System Modernization
Software Update/Upgrade
Te chnology Strategy
Al
arm
M
ana
g
ement
Event Handling
Alarm & Action
n
ergy
p
t
i
m
i
zat
i
o
n
e
rvices
Energy Monitoring
Energy Analysis
Energy Optimization
Operational
Se
rv
ices
System Operational
Assistance
System Operation
System Performance
Know
l
e
d
ge
S
ervices
Documentation
Management
Customer Service
Portal
Professional
Services
Tr aining
Life C
y
cle
M
ana
g
ement
Investment Planning
System Integration
System Modernization
Software Update/Upgrade
Te chnology Strategy
System
Maintenance
Service Levels
Corrective
Maintenance
Preventive
Maintenance
En
E
O
O
Op
O
S
S
S
Se
i
Advantage™
Services