User manual

59
Questions and answers
Gigaset SL785 / USA en / A31008-M2009-R301-4-6019 / appendix.fm / 14.02.2011
Version 4, 16.09.2005
Questions and answers
If you have any questions about using your
phone, visit us any time at
www.gigaset.com/service
.
The table below contains a list of common
problems and possible solutions.
Registration or connection problems with a
Bluetooth headset.
¥ Reset the Bluetooth headset (see the user
guide for your headset).
¥ Delete registration data from the handset
when deregistering the device (
¢page 49).
¥ Repeat the registration process (¢page 49).
The display is blank.
1. The handset is not switched on.
¥ Press and hold the End Call key a.
2. The battery is dead.
¥ Charge the battery or replace it
(
¢page 11).
"
No Base" flashes in the display.
1. The handset is outside the range of the base
station.
¥ Move the handset closer to the base sta-
tion.
The base station's range is reduced because
Eco mode is activated.
¥ Deactivate Eco mode (¢page 41), or
reduce the distance between the handset
and the base station.
2. The base station is not turned on.
¥ Check the base station's power adapter
(
¢page 9).
"
Please register handset" flashes in the
display.
Handset has not been registered with the base
station or has been deregistered.
¥ Register the handset (¢page 44).
Handset does not ring.
The ringer is deactivated.
¥ Activate the ringer (¢page 53).
You cannot hear a ringer/dial tone from the
landline network.
The phone cord supplied has not been used or
has been replaced by a new cord with the wrong
pin connections.
¥ Always use the phone cord supplied, or
ensure that the pin connections are correct
when purchasing from a retailer (
¢page 9).
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN.
¥ Reset the system PIN to 0000 (¢page 57).
Forgotten the system PIN.
¥ Reset the system PIN to 0000 (¢page 57).
The other party cannot hear you.
You have pressed the §Mute§ Display key.
The handset is muted.
¥ Activate the microphone again (¢page 28).
The number of the caller is not displayed
despite CID.
Caller ID is not enabled.
¥ The caller should ask the network provider to
release Caller ID (CID).
You hear an error tone when keying an input (a
descending tone sequence).
Action has failed/invalid input.
¥ Repeat the operation. Watch the display and
refer to the user guide, if necessary.
You cannot listen to messages on the network
mailbox.
Your PABX is set for pulse dialing.
¥ Set your PABX to touch-tone dialing.
No time is specified for a message in the Call lists.
Date and time have not been set.
¥ Set the date/time (¢page 14).
The answering machine announces "PIN is
incorrect" during remote operation.
1. You have entered the wrong system PIN.
¥ Enter the system PIN again.
2. The system PIN is still set to 0000.
¥ Change the system PIN (¢page 56).
The answering machine is not recording any
messages/has switched to answer only.
Its memory is full.
¥ Delete old messages.
¥ Play back new messages and delete.