Basic Documentation

BACnet networks with MS/TP trunks
Diagnostics and troubleshooting in BACnet networks with MS/TP trunks
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operating correctly. A sketch of the topology is extremely helpful when attempting to locate problems.
Create a sketch if none exists.
BACnet MS/TP devices are introduced to the Desigo system over the BACnet MS/TP IP router to the
Ethernet. In other words, you consider topics from the BACnet/IP world and include it in your analysis when
troubleshooting problems.
The following questions can help to troubleshoot communication problems.
Faults Possible causes & troubleshooting
Check cabling prior to commissioning 3-wire cabling wherever possible. Is the common reference signal wiring only
grounded on one end with the PTC thermistor (TRF250-120)?
Are the wires + and - for the EIA-485 bus correctly terminated with 120 Ohm
resistance at both physical ends of the wires?
Note that some MS/TO devices have integrated resistance. Make sure they
are disabled (unless the corresponding device is in fact at the end of the EIA-
485 bus).
Make sure in a mixed operation of 2 and 3-wire environment, that the cable
shield is not used as a common reference signal wire for 3-wire devices.
MS/TP does not support a star topology Split up the cabling and eventually
network it over multiple trunks and routers.
Check in a mixed operation with 2 and 3-wire environment that the cable
shield is not connected.
No communication to the BACnet MS/TP
devices.
Is the entered baud rate incorrect? The same transmission rate must be
configured on all MS/TP devices on the same EIA-485 bus, with the slowest
of the devices specifying the value.
Max. 115 kBaud, but the baud rate must be set back to 76.8 kBaud at cable
lengths in excess of ~750 m.
The devices are incorrectly configured (no master) or no slave proxy is set for
the slave.
Check the terminating resistances and terminals or cabling.
The network is not or incorrectly configured. Check the settings on the
BACnet routers PXG3.M and on the DXR2.M... devices.
New BACnet MS/TP devices are not recognized. The MAX_MASTER value must be set to the highest available MS/TP address
(max. number of devices).
Max. number of 64 MS/TP Desigo room automation devices is exceeded.
The network does not recognize the BACnet
MS/TP devices at the end of the trunk.
Check whether the wiring between the last visible and next device is OK.
Communication is not reliable. Baud rates are not optimally set and should not be less than 76,800 baud.
Check the cable shielding and terminating resistances.
Terminating resistances are missing or installed in the wrong location.
Wrong cable, incorrect polarity or the cable is grounded.
A MS/TP third-party device on the trunk.
Cable length exceeded. Install a repeater in the middle of the trunk.