User Manual

Operating Reference
Remote Notifications
3
336 | 352 A6V10415471_en_a_40
Status
Applies to group status, escalation status, and notification status of an individual contact.
Empty The remote notification has not started yet.
Running The remote notification is in progress.
Pending The message has been sent to the designated recipients and the system
is awaiting a reply (the timeout for a response has not yet elapsed).
Acknowledged The designated recipients replied within the timeout. In the case of a
group it mean that the group reached its response threshold within the
timeout.
Not reachable The system failed to send the message to both the preferred and fallback
device.
Timed out The system did not receive the replies at all. In particular:
● For an individual contact: the person did not reply within the timeout.
● For a group: the group failed to reach its response threshold within
the timeout.
Cancelled The operator stopped the remote notification.
Stop The operator halted the escalation of the remote notification.
RENO Messages Toolbar Controls
In Operating mode, when you work with remote notifications, the RENO Messages
toolbar is available. It allows you to start, stop, and clear remote notifications.
Alarm-based notifications New notifications
Start RENO
procedure
Start sending or re-sending the
currently selected remote notification.
The icon is dimmed while sending is in
progress.
Start re-sending the new (operator-
issued) notification.
Stop RENO
procedure
Stop the remote notification that is
currently in progress. If successful, the
remote notification overall outcome
becomes Aborted; the status of
pending recipients becomes
Cancelled.
Notifications can only be stopped if
they are configured to be stopped.
Remote notifications with manual
sending can be stopped while they are
in progress. Notifications with
automatic sending can only be stopped
during the time delay before they start.
Stop monitoring the message status of
new (operator-issued) notification.
Stop RENO
procedure
escalation
Stop the escalation for the currently selected recipient group: If the group does
not reach its threshold of required responses, any escalation does not start. The
status of the groups and recipients involved becomes Stop.
If there is more than one recipient group with an escalation list, to stop all
escalations you must select each group in turn and repeat this step to disable its
escalation.
This command is not available if an escalation has already started.
Clear manual
procedure
n.a.
Only available for new (operator-issued)
remote notifications in the Secondary
pane. Remove the selected notification
from the list.
Back to
configuration
n.a
Only available for new (operator-issued).
Go back and compose another
message.