User Manual

Operating Reference
Alarms
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3.3.8 Event-Handling Commands
Command
Description Notes
Acknowledge the event Available when event status = Unprocessed and
suggested action = Acknowledge event.
Reset the event In fast/investigative treatment: available when event status
= Ready to be closed and suggested action = Close
event.
In assisted treatment: available when event status =
Ready
to be reset and suggested action = Reset event.
Close the event Only for assisted treatment. Available when event status =
Ready to be closed and suggested action = Close
event.
Start Remote Notifications Available only if a remote notification that can be
sent/stopped by the operator was configured for the event.
Operator must have application rights to start/stop remote
notifications. For instructions see Start a Remote
Notification from Event List [➙ 162] and Stop a Remote
Notification from Event List [➙ 162].
Stop Remote Notifications
Silence the field panel Available only where these commands have been
configured for the field panel and event status is one of the
following: Unprocessed, Waiting for condition, or
Ready to be closed.
Unsilence the field panel
Visibility of Events and Commands
● You cannot handle events generated by field points for which you do not have
proper user privileges. Event though such events are visible to you, the related
commands will not be available in Event List.
● While handling events, your ability to acknowledge, reset and/or
silence/unsilence an individual field point/panel (sending an individual
command) or all the panels belonging to the same network (sending block
commands) depends on configuration.
● To execute the event-handling commands, (acknowledge, reset, or
silence/unsilence), you must have proper user privileges, or the client station
you work on must be the owner of the field panel.
● If you try to send block commands while an event filter is active, a message
displays asking you to remove the filter. Deactivate the filter and send the
(block) command.
Security Rights on Event Category Commands
The specific commands available to you for handling events belonging to different
categories depend on the rights at users group or workstation level. This means
that, for events belonging to the different event categories, Event List, Investigative
Treatment, and Assisted Treatment windows display only the commands that you
are allowed to send. For a specific event category, if you do not have rights to send
one or more commands, these commands do not display on Event List,
Investigative Treatment, and Assisted Treatment windows of your Desigo CC
management station.