Brochure

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October 2017
Siemens Building Technologies, Inc. provides systems that meet today’s latest technology
and our full commitment to customer satisfaction. We are highly committed to protecting
customers’ investments in our products by ensuring that the APOGEE technology purchased
today will be supported for many years. The software components within our system are
continually updated to keep up with the latest technology, and our customers are
encouraged to keep their software up-to-date.
APOGEE System software products includes Desigo CC, Insight, and InfoCenter software.
Life cycles for these software products are categorized into 3 phases.
Active Support
- Tech Support is available
- Service releases as required
- Compatibility testing for Microsoft updates (Desigo CC only)
Extended Supported
- Tech Support is available
- Service releases as required (Desigo CC only)
- No new features introduced
Retired
- Tech Support available at an hourly rate
- No service releases or patches
- No new features
The tables below indicate the planned support phase for each Version/Revision of software
for Desigo CC, Insight, and InfoCenter software:
Desigo CC
Version (Release)
Active Support
Extended Support
Retired
3.0 (Oct 2017)
-10/31/2018
-10/31/2020
11/1/2021
2.1 (Sep 2015)
-10/31/2017
-10/31/2019
11/1/2019
2.0 (Apr 2014)
-9/30/2015
-9/30/2017
10/1/2017
1.1 and earlier
Not Supported
Insight
Revision
Active Support
Extended Support
Retired
3.15*
-1/31/2020
-1/31/2022
2/1/2022
3.14
-11/30/2018
-11/30/2020
12/1/2020
3.13
-2/28/2017
-2/28/2019
3/1/2019
3.12 and earlier
Not Supported
* Revision 3.15 is the last Insight revision
InfoCenter
Revision
Active Support
Extended Support
Retired
1.7*
-1/31/2020
-1/31/2022
2/1/2022
1.6.5
-1/31/2017
-1/31/2018
2/1/2018
1.6 and earlier
Not Supported
* Revision 1.7 is last planned revision