User Guide

5
Alarm Management
Overview of Alarm Handling
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Siemens User Guide Version 2.1 A6V10415471_en_a_21
Building Technologies 2015-07-15
5.4.4.12 Deactivating Auto Remove on New Events
NOTICE! The following procedure applies only when working in Client Profiles
BA_EN and TBS_EN.
 You have activated the Auto Remove on New Events option and now you want
to deactivate it so that any applied filter is not automatically removed when new
events occur that do not satisfy the filter criteria.
1. In the Summary bar, click Filter .
2. From the Filter menu, deselect Auto Remove on New Events.
5.5 Overview of Alarm Handling
This section describes the alarm handling (event treatment) process, and provides
general guidelines for responding to events. The exact alarm handling steps
appropriate for each event must be considered on a case-by-case basis.
Desigo CC provides both basic and advanced alarm-handling support, as well as
access to all the relevant information, such as where an event occurred and the
nature of the event.
Depending on the configuration and user privileges, you may have a choice
between different ways of handling an event. The system has three possible alarm-
handling modes called Fast Treatment [➙ 117], Investigative Treatment [➙ 118],
and Assisted Treatment [➙ 119].
Fast Treatment is generally always available, while Investigative Treatment may in
some cases not be available to you. For example, serious situations (Emergency or
Life Safety) typically require you to follow the guided Assisted Treatment
procedure. For less critical events you may instead be able to choose between
Fast and Investigative Treatment.
 Fast Treatment allows you to quickly send alarm-handling commands [➙ 103]
(such as, Acknowledge, Reset, and so on) from the Event Detail Bar [➙ 117]
and Event List [➙ 111], without following any advanced guided procedure.
 Investigative Treatment allows you to send alarm-handling commands [➙ 103]
while navigating System Browser and, for example, looking at a map of the
area issuing the alarm.
 Assisted Treatment provides a guided procedure for you to follow, consisting of
mandatory or optional steps that you have to complete and check off. Such a
procedure might, for example, require you to contact the police station by
email, and/or complete an event report, as well as sending alarm-handling
commands [➙ 103].
You initiate event treatment by:
 Selecting a single event [➙ 117] in the Event Detail bar
 Selecting a single event [➙ 112] or multiple events [➙ 118] in Event List
 Starting Investigative Treatment [➙ 118] or Assisted Treatment [➙ 119] of an
event
Automatic Alarm Handling
Desigo CC can be configured to automatically start the alarm handling of events
when certain conditions occur on the site. The most common scenarios where this
feature is available are the following:
 Unmanned clients (display stations, such as embedded monitors on the walls
of hospitals or airports) where Desigo CC normally displays a graphic, so that
in case of emergency it can automatically display the relevant alarm with its
most important details (typically, a floor plan graphic and live video).
Unmanned clients do not provide any alarm-handling function.