User Guide

15
System-related Functions
Client Application Supervision
376
Siemens User Guide Version 2.1 A6V10415471_en_a_21
Building Technologies 2015-07-15
 Windows key+E
 SHIFT+DEL
 ALT+TAB
 ALT+ENTER
NOTE:
Even though the
CTRL+ALT+DEL
shortcut key is enabled, the system disables all
the buttons in the Windows Security window except Cancel.
15.9 Client Application Supervision
Desigo CC is reliable and responsive thanks to a constant supervision of the client
application.
In case of any technical problem, Desigo CC client application automatically stops
and restarts to perform a quick and safe memory optimization.
 If a screen message displays informing you that Desigo CC needs a restart
within 1 minute:
1. Save your work and optionally restart Desigo CC before the countdown
expires.
 When Desigo CC starts up again, a message informs you that the client
application has been restarted due to an unhandled error or insufficient
memory problem. Anyway, no changes will occur in the field conditions or
will be reported by the management station.
2. Log on again to Desigo CC.
15.10 Licensing
The Desigo CC software requires a valid license to run. Typically, the license is
stored on the Desigo CC server and consists of a set of
license features that cover
the requirements of a specific installation (project). Generally, a valid customer
license includes:
 A set of license features covering the basic functionality of the software (for
example, System Manager, Event List, and so forth). This is called the
basic
required license set
.
 A set of option license features to enable additional or extended functionality
(for example, Assisted Treatment, Reactions, and so on)
 A set of license features to cover the hardware configuration of the system and
the site (for example, number of client stations, field points, and so on)
Depending on whether a valid license (basic required license set) with sufficient
license features to cover the field hardware) is found on the server, the Desigo CC
clients may run in the following modes:
 If a valid and sufficient license is found, the Desigo CC client will run normally
(
Normal mode ).
 If no valid license is found, the Desigo CC client will run in Demo mode .
 If there is a valid license but it is not sufficient (for example, it does not cover all
the field points in the building control system) then the Desigo CC client will run
in
Courtesy mode .
For more details about modes see License Modes [➙ 378].