User Guide

Remote Notifications
6
Remote Notification Messages Workspace
133
Siemens User Guide Version 2.1
A6V10415471_en_a_21
Building Technologies 2015-07-15
Status Indicates the progress or outcome of a remote notification whether
sent to an individual recipient or to a group as a whole:
 Empty: the remote notification has not initiated yet.
 Running: the remote notification has been initiated.
 Pending: the message has been sent to the designated
recipient(s) and the timeout for a response has not yet elapsed.
 Acknowledged: the designated recipient(s) replied within the
timeout.
 Not Reachable: the system failed in sending the message to
both the
preferred and the fallback device.
 Timed out: the system received the recipients’ replies after the
timeout expiration.
 Cancelled: the operator halted the remote notification during its
execution.
Replies Group reply threshold. For example, Replies: 1/2 means that at least
one of the two recipients belonging to the group must reply for this
message to be considered acknowledged.
Timeout Current timeout within which the recipients belonging to a group
must reply (
Processing displays in the interval of time before timeout
expires).
NOTE:
When many clients and many remote notification messages
are involved, the system ensures that all the timers are aligned.
When you select a recipient in the Message Status area on the left, the sent
message displays in the Message area on the right.
The following table explains the meaning of what you see in the Message Status
area during the course of a remote notification (from start to finish). Notice that the
status (outcome) of the notification procedure as a whole, the notification status of
recipient groups, and the notification status of individual contacts are all different.
Message Status Details
Status
When....
RENO
Outcome
Group(s)
Recipients
Initialized — —  The remote notification is initialized, but has not yet started.
Aborted Cancelled Cancelled  The remote notification is automatic and time-delayed, and the
operator stops it before it starts.
Running Pending Acknowledged
Pending
 The remote notification has started (regardless of whether it is
automatic or manual)).
 Some recipients have replied and other replies are pending
(the system is still waiting for them to reply because they have
not yet timed out).
 No group has yet reached its response threshold.
 No group timeout has yet expired.
Running Processing Pending  The system is evaluating the final outcome of the notification.
 No escalation for a group is pending.
Running Acknowledged Acknowledged
Pending
 Some recipients have replied and other replies are pending.
 An escalation threshold (either first or second level) for a group
has been reached within the timeout.
 Other escalation groups are still pending.
Running Timed out Acknowledged
Timed out
Pending
 Some recipients have replied, some are still pending, and
others have timed out.
 The groups' thresholds have not been reached.
 The groups' timeouts are expired.

Some second-level recipients did not reply and it is no longer