User Guide

Alarm Management
5
Overview of Alarm Handling
109
Siemens User Guide Version 2.1
A6V10415471_en_a_21
Building Technologies 2015-07-15
– On your user group rights. If you don’t have appropriate access
permissions, you cannot initiate Assisted Treatment.
– On the system configuration (that is, on whether an assisted procedure has
been configured for handling a particular type of alarm. If there is no such
procedure configured, Investigative Treatment is available instead.
Closing an Event
In Desigo CC, when the event status of an alarm is closed it means it has been
fully processed and so is ready to be cleared from Event List.
When you handle an alarm with Assisted Treatment, the following conditions must
be met before that alarm can be closed:
 You must have completed the mandatory steps of the Assisted Treatment
procedure.
 The event source (that is, the field point which generated the alarm) must be
back to normal.
When these two conditions are met (event source back to normal, and mandatory
procedure steps completed), then depending on configuration the system will either
automatically close the event (autoclose) or you must manually close the event
(clicking the Close command).
 The system allows you to carry out the assisted-procedure steps of a closed
event. This means that you can re-execute the steps even after the assisted
procedure is completed.
Output File Locations
 When you generate an alarm printout, a report, or an alarm-handling form
using a virtual printer (for example, a PDF printer), the output files are saved in
the following location:
C:\GMSProjects\[Customer
project]\data\Reporting\Reports
.
 When you complete an assisted procedure of an event, any attachment (such
as, alarm printout, report or alarm-handling form) is saved in the following
location:
C:\GMSProjects\[Customer project]\shared\attachments . The Activity
Log report includes a link to these attachments.
5.5.8.1 Steps Workspace
When you open the Assisted Treatment window, the Selection pane on the left lists
the steps of the guided procedure you must follow to handle the event. This list
helps you select and carry out the steps in the correct sequence, which depends
on how procedure was configured. Additionally, depending on configuration, a step
can be:
 Automatic or manual
 Mandatory or optional
 Repeatable or not repeatable