Custom instruments User Guide www.bestsound-technology.co.uk Life sounds brilliant.
Content Welcome 4 Your hearing instruments Getting to know your hearing instruments Components and names Controls Settings Battery size Service information 5 5 6 8 10 12 13 Batteries Replacing batteries 14 14 Daily use Turning on and off Inserting Removing Adjusting the volume Changing the hearing program Using two hearing instruments 16 16 18 19 20 21 22 On the phone Telephone program Automatic program switch (AutoPhone) 23 23 23 Audio induction loops Telecoil program and remote control 26 27 2
Maintenance and care Cleaning Drying Storage 28 28 29 29 Troubleshooting 30 Important information Intended use Explanation of symbols Transport and storage conditions Disposal information Technical information Conformance information 32 32 32 32 33 33 35 Important safety information Personal safety Product safety Tinnitus noiser 36 36 38 39 Country-specific information 43 Content 3
Welcome You have chosen one of our hearing instruments, a reliable partner to accompany you through everday life. Like everything new, it will take you a little while to become familiar with it. This document, along with support from your Hearing Care Professional, will help you. You will quickly come to appreciate the advantages and greater quality of life your hearing instrument offers.
Your hearing instruments Getting to know your hearing instruments It is recommended to familiarize yourself with your new hearing instruments. With the instruments in your hand try using the controls and note their location on the instrument. This will make it easier for you to feel and press the controls while wearing the hearing instruments. If you have problems pressing the controls of your hearing instruments while wearing them, you can ask your Hearing Care Professional about a remote control option.
Components and names This user guide describes several types of hearing instruments. Use the following pictures to identify the type of hearing instrument that you use. Note that the push button, the volume control wheel and the vent are individually positioned on your hearing instrument to best suit your ear.
ITC (In The Canal) with controls ➊ Microphone ➋ Push button (optional) ➌ Second microphone (optional) ➍ Battery compartment ➎ Volume control wheel ૡ (optional) ➏ Vent ITC (In The Canal) without controls ➊ Vent ➋ Battery compartment ➌ Microphone CIC (Completely In the Canal) ➊ Vent ➋ Battery compartment ➌ Microphone ➍ Removal cord (optional) Your hearing instruments 7
Controls With the controls you can, for example, adjust the volume or switch hearing programs. Your hearing instruments either have a push button, a volume control wheel - or no control at all. The Hearing Care Professional has assigned your desired functions to the push button. Ask your Hearing Care Professional to mark your controls and their functions on the following pages. Control Left Push button Volume control wheel No control You can also use a remote control.
Push button Function Left Right Program change Volume up Volume down Standby/turn on press briefly, press 2 seconds Volume control wheel Function Volume up Rotate wheel forward. Volume down Rotate wheel backward.
Settings Ask your Hearing Care Professional to mark your individual settings on the following pages. Hearing programs 1 2 3 4 5 6 Read more in section "Changing the hearing program".
Features Power-on delay enables whistle-free insertion of hearing instruments. Read more in section "Turning on and off". e2e wireless enables simultaneous control of both hearing instruments. Read more in section "Using two hearing instruments". AutoPhone automatically switches to the telephone program when the telephone receiver approaches the ear. Read more in section "On the phone". A telecoil is built into the instrument, so it can connect with audio induction loops.
Battery size Batteries Non-rechargeable (size 10) Non-rechargeable (size 312) Non-rechargeable (size 13) 12 Your hearing instruments
Service information Serial numbers Left: Right: Service dates 1: 2: 3: 4: 5: 6: Your Hearing Care Professional Date of purchase: Your hearing instruments 13
Batteries When the battery is low the sound becomes weaker or you will hear an alert signal. It depends on the battery type how long you have until you have to replace the battery. Replacing batteries Remove empty batteries immediately and dispose of according to local regulations. Remember to have your replacement batteries with you at all times. Removing: u Open the battery com- partment. The battery falls out when the compartment is completely open.
Inserting: u Remove the protective film from the new battery. u Insert the battery. Make sure the "+" symbols on the battery and compartment are aligned. u Carefully close the battery compartment. If you feel resistance, the battery is not inserted correctly. Do not attempt to close the battery compartment by force. It can be damaged.
Daily use Turning on and off You have several options to turn your hearing instruments on or off. Via battery compartment: u Turning on: Close the battery compartment. The default volume and hearing program are set. u Turning off: Open the battery compartment. Via push button: u Turning on or off: Press the push button for 2 seconds. Refer to section "Controls" for your personal settings. After turning on, the previously used volume and hearing program are set.
■ When wearing the hearing instruments, an optional signal can indicate when an instrument is turned on or off. ■ Remove the batteries if the hearing instruments are not used for several days. When the power-on delay is activated, the hearing instruments turn on after a delay of several seconds. During this time you can insert the hearing instruments without experiencing unpleasant whistling. The "power-on delay" can be activated by your Hearing Care Professional.
Inserting u Carefully push the hearing instrument into the ear canal. u Twist it slightly until it sits well. Open and close your mouth to avoid accumulation of air in the ear canal. ■ Insert the right hearing instrument with the right hand and the left hearing instrument with the left hand. ■ If you have problems inserting the hearing instrument, use the other hand to gently pull your earlobe downwards. This opens the ear canal and eases insertion of the hearing instrument.
Removing NOTICE Never pull on the battery compartment door or volume control wheel to remove the hearing instrument. This could damage your hearing instrument. u Push lightly on the back of your ear to loosen the hearing instrument. u If your hearing instrument is equipped with a removal cord, remove the hearing instrument by pulling the removal cord towards the back of your head. u For all other hearing instruments: Grip the hearing instrument in the ear canal with two fingers and pull it carefully out.
Adjusting the volume Your hearing instruments automatically adjust the volume to the listening situation. u If you prefer manual volume adjustment, rotate the volume control wheel, press the push button briefly, or use a remote control. Refer to section "Controls" for your personal settings.
Changing the hearing program Hearing programs change the characteristics of the sound coming through the hearing instrument. They help you to select the optimal setup for every listening situation. An optional signal can indicate the change of the hearing program. u To change the hearing program, press the push button briefly or use a remote control. Refer to section "Controls" and to section "Settings" for your personal settings and for a list of your hearing programs.
Using two hearing instruments Very rarely does hearing loss occur in only one ear, therefore the use of two instruments ensures that you are improving your hearing in all situations allowing you to better participate in your daily life. When controlling two instruments you have the following options to, for example, change the hearing program: ■ You can control each hearing instrument separately. ■ You can control both hearing instruments simultane- ously.
On the phone When you are on the phone, turn the receiver slightly so that the ear is not completely covered. Telephone program You may prefer a certain volume when using the phone. Ask your Hearing Care Professional to configure a telephone program. u Switch to the telephone program whenever you are on the phone or use the automatic program switch. Whether a telephone program or the automatic program switch are configured for your hearing instrument is listed in section "Settings".
If you want to use this function, ask your Hearing Care Professional to do the following: ■ Activate the AutoPhone function. ■ Check the telephone receiver’s magnetic field. For the automatic program switch, your hearing instrument detects the telephone receiver’s magnetic field. Not all telephones produce a magnetic field strong enough to activate the AutoPhone function. In this case, you can use the Siemens AutoPhone magnet, which is available as an accessory, and attach it to the telephone receiver.
WARNING Risk of affecting life support systems! u Use a magnet only when it is a safe distance away from life support systems, such as pacemakers or magnetic valves. For example, the safe distance between pacemaker and magnet should be at least 10 cm (4 inches).
Audio induction loops Many telephones as well as public places like theatres offer the audio signal (music and speech) via an audio induction loop. With this system, your hearing instruments can directly receive the desired signal – without distracting noise in the environment. You can usually recognize audio induction loop systems by certain signs. Whether a telecoil is built into your hearing instrument is listed in section "Settings". If a telecoil is built in, you have the following options.
Telecoil program and remote control NOTICE For instruments with wireless connectivity: When the telecoil program is active, the remote control may cause a pulsing noise. u Use the remote control with a distance greater than 10 cm (4 inches).
Maintenance and care The hearing instruments are so robust that they will function reliably for years. It is, however, important that you take care of your instruments and observe a few basic rules, which will soon become habit. Cleaning For hygiene reasons and to maintain functionality, clean your hearing instruments daily. NOTICE u Do not put your hearing instruments in water. u Clean your hearing instruments with a soft, dry tissue.
u Your Hearing Care Professional can clean or exchange the following parts, if they are soiled: - Wax protection - Microphone protection (windscreen) Drying u Dry your hearing instruments overnight. u Ask your Hearing Care Professional for recommended drying products. Storage u During longer periods of non-use, store your hearing instruments with open battery compartment (and batteries removed) in a drying system in order to prevent the penetration of moisture.
Troubleshooting Problem and possible solutions Sound is weak. ■ Increase the volume. ■ Gently close the battery compartment completely. ■ Clean the hearing instrument. ■ Replace the empty battery. ■ Ask your Hearing Care Professional to exchange the wax protection and/or the microphone cover. Hearing instrument emits whistling sounds. ■ Reinsert the hearing instrument until it fits securely. ■ Decrease the volume. ■ Clean the hearing instrument. Sound is distorted. ■ Decrease the volume.
Problem and possible solutions Hearing instrument does not work. ■ Turn the hearing instrument on. ■ Gently close the battery compartment completely. ■ Replace the empty battery. ■ Make sure the battery is inserted correctly. ■ Power-on delay is active. Wait several seconds and check again. Consult your Hearing Care Professional if you encounter further problems.
Important information Intended use Hearing instruments are intended to improve the hearing of hearing impaired persons. Diagnosis and prescription of a hearing instrument must be performed by hearing health specialists, e.g. acousticians, audiologists or ENT doctors. Use the hearing instruments and accessories only as described in this user guide. Explanation of symbols Points out a situation that could lead to serious, moderate, or minor injuries. Indicates possible property damage.
Disposal information Within the European Union, the marked equipment is covered by "Directive 2002/96/EC of the European Parliament and of the Council of 27 January 2003 on waste electrical and electronic equipment." Amended by "Directive 2003/108/EC" (WEEE). NOTICE u Recycle hearing instruments, accessories and packaging according to national regulations. NOTICE u To avoid environmental pollution, do not throw batteries into household trash.
N14203 (EMC and radio communications compliance label Australia) This Class B digital apparatus complies with Canadian ICES‑003. Changes or modifications made to this equipment not expressly approved by Sivantos GmbH for compliance may void the FCC authorization to operate this equipment. FCC compliance This device complies with Part 15 of the FCC Rules and with RSS‑210 of Industry Canada.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ■ Reorient or relocate the receiving antenna. ■ Increase the separation between the equipment and receiver.
Important safety information Personal safety WARNING Risk of affecting electronic equipment! u In areas where the use of electronics or wireless devices are restricted, verify if your device has to be turned off. WARNING Risk of impairing the residual hearing of the user. u Use only hearing instruments that have been fitted especially for your needs. WARNING Risk of injury! u Do not use obviously damaged devices and return them to point of sale.
WARNING Choking hazard! Your hearing instruments contain small parts which can be swallowed. u Keep hearing instruments, batteries and acces- sories out of reach of children and mentally disabled persons. u If parts have been swallowed consult a physi- cian or hospital immediately. We offer special hearing instruments for the fitting of infants and small children. u Ask your Hearing Care Professional for further information.
Product safety NOTICE Leaking batteries damage the hearing instruments. u Turn the hearing instruments off when not in use to preserve the battery. u Remove batteries when the instruments are not in use for a prolonged period of time. NOTICE u Protect your hearing instruments from extreme heat. Do not expose them to direct sunlight. NOTICE u Do not dry your hearing instruments in the microwave oven. NOTICE Different types of strong radiation, e. g.
NOTICE u Protect your hearing instruments from high humidity. Do not wear them in the shower or when you apply make-up, perfume, aftershave, hairspray or suntan lotion. Only for two instruments or the use of a remote control: In some countries restrictions for the usage of wireless equipment exist. u Refer to local authorities for further informa- tion.
WARNING Risk of further impairment to the user’s hearing health. There are some potential concerns associated with the use of any sound generating tinnitus therapy device. Discontinue use and seek medical evaluation if any of the following conditions occur: u chronic skin irritation on, near, or around the site of device placement. u unusual side effects (e.g. dizziness, nausea, headaches, heart palpitations). u perceived decrease in auditory function (e.g. decreased loudness, speech not as clear).
For Hearing Care Professionals: The target population is primarily the adult population over 21 years of age. The patient may have some control of the level or volume of the signal and the patient should discuss this adjustment as well as his or her comfort level and sound of the signal with their Hearing Care Professional. WARNING Risk of further impairment to the user’s hearing health.
WARNING Risk of further impairment to the user’s hearing health.
Country-specific information Country-specific informatio 43
Manufactured by Sivantos GmbH under Trademark License of Siemens AG. United Kingdom Sivantos Limited Platinum House Sussex Manor Business Park Gatwick Road Crawley, West Sussex RH10 9NH Phone +44 (0) 1293 423700 Legal Manufacturer Sivantos GmbH Henri-Dunant-Strasse 100 91058 Erlangen Germany Phone +49 9131 308 0 Document No. A91SAT-02037-99T03-7600 EN Order/Item No. 108 213 20 | Master Rev03, 09.2013 © Siemens AG, 06.2015 | JN7466 | Printed in the UK www.bestsound-technology.co.
