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Troubleshooting D-1

Troubleshooting

This section describes problems that you may encounter when using the Oracle

Database 11g Release 2 on BS2000, and provides you with information about how to

diagnose and overcome such problems.

To solve a problem, identify the type of the problem and locate the relevant

information in this appendix. Examine each of the listed points to find the cause of the

problem. Carry out the suggested solution, and try again. The event log file described

in this document may help you to diagnose the problem.

Refer to the Appendix A, "Oracle Error Messages for BS2000/OSD" in this guide and

Oracle Database Error Messages manual for information about specific messages.

D.1 Problems Installing Oracle Database 11g

The following sections describe some probable problems faced while installing Oracle

Database 11g Release 2.

D.1.1 Problems Creating a Database

You should always use

INSTALL.P.SUPER

INSTALL.P.DBA

to create a new database,

because this is the easiest way to get a correct instance. If you encounter problems

during this process, then study the diagnostic output, correct, and run the respective

part manually, or remove the partially-created database, and re-run the whole process.

All files belonging to a specific database are prefixed with the system identifier

(

ORASID

) for that database, except for log files which have an extra prefix.

Also, check the following:

■ Does the BS2000 user ID have an adequate

PUBLIC-SPACE-LIMIT

for the

corresponding pubset?

■ Is enough disk space available on the pubset or disks used to create the databases?

■ Is disk space fragmentation too high?

D.2 Problems Starting a Database

The following section lists some probable issues that you might face when you start a

database.

D.2.1 Problems Starting a Database

This section lists information related to problems encountered when starting a

database.