User`s guide

Restrictions
14-4 Oracle Database Installation and Administration Guide
14.4 Restrictions
The following is a list of issues that might affect Oracle Enterprise Manager Agent
■ Oracle Management Agent for BS2000/OSD can monitor servers that are running
Oracle Database 10g or Oracle Database 11g.
■ The Oracle Management Agent for BS2000/OSD does not support the SNMP
framework. That means, the agent is not integrated within the EMANATE master
agent for BS2000/OSD. The agent does not accept any SNMP requests and does
not send any SNMP trap. Therefore, the Oracle Management Agent for
BS2000/OSD is not usable with third party SNMP management systems.
■ Oracle Database 10g and Oracle Database 11g for BS2000/OSD supports only a
minimal set of system statistics and these may not reflect the actual performance of
the system.
■ Currently, Oracle Database 11g for BS2000/OSD only ships with the Oracle
Enterprise Manager Agent. Oracle Enterprise Manager Grid Control Console is
not supported, though this release does support a remote Oracle Enterprise
Manager Grid Control Console.
■ Currently, the Management Agent supports only a minimal set of host metrics and
these may not reflect the actual performance and only a part of the configuration
of the system.
■ The dbconsol is not supported on BS2000/OSD.
14.5 Troubleshooting
Typically, the Oracle Management Agent is monitored by an internal watchdog
process and is restarted in case of an error. This method does not prevent from any
crashes where at least one task of the thread application is kept alive and might inhibit
a proper restart of the Management Agent. If the Oracle Management Agent cannot be
started or restarted, then use the following instructions to resolve the issue:
/CALL-PROCEDURE $TSOS.SYSPRC.PTHREADS.010(ITH-SHOW)
Login to the POSIX shell, set your environment and run the utility ithshow, for
example:
$ . /u01/app/orac1120/agent11g/.profile.oracle
$ ithshow
This utility produces an output similar to the following:
STARTED AT 2012-06-12-135624 BY POSIX (running)
LLM = EMAGENT (prelinked)
MAIN = IC@#MAIN
APPLL = :POR2:$ORAQAX13.ORALOAD-ASCII.LIB
RUNTL = :BUG1:$TSOS.SYSLNK.PTHREADS.013
PTHvers = 01.3A10 2011-04-14 09:19:23
FDs = 8 (8 ORIG FDs)
Threads = 10 (6 user threads, 4 system threads)
TYPE TSN PID JOB-TYPE PRI CPU-USED CPU-MAX ACCOUNT#
ORIG 1MYQ 3942 (X'0F66') 3 DIALOG *0 240 16.7989 32767 FSC
executing request
THRE 1MYW 3948 (X'0F6C') 3 DIALOG *0 240 21.7415 32767 FSC
executing user thread