User Guide

Chapter 8 - Trend View
2
Using the Trend Application
69
Siemens Industry, Inc.
BACnet Field Panel Web Server User Guide
125-3584
2017-07-31
Troubleshooting FTP Upload
NOTE:
The FTP Upload feature will not upload a file to the FTP Server until the notification
threshold is reached. By default, this occurs when the number of samples has
reached 80% of the maximum sample storage.
If Trend samples are not getting uploaded, use the following procedure to troubleshoot.
Use a computer with an FTP Client installed or use the Command Prompt to
access the FTP Server.
1. From the HMI, verify that you can connect (ping) the FTP Server.
2. Logon using the same user name and password credentials that you defined for
the field panel FTP Server.
3. From the Command Prompt FTP command, type Is, press ENTER to display a
directory list and then verify that the TrendData directory (folder) exists
NOTE:
If using a GUI based FTP Client, ensure that the TrendData folder is present in the
home directory, which is the folder that you are logged on to by default.