User Guide

Chapter 14 - Troubleshooting
Clearing the FINlite Cache
261
Siemens Industry, Inc.
BACnet Field Panel Web Server User Guide
125-3584
2017-07-31
Clearing the FINlite Cache
1. Close FINlite.
2. Do one of the following:
–
In Windows XP:
In file explorer, navigate to the following folder, substituting the appropriate
username:
C:\Documents and Settings\[username]\Application Data\SiemensFIN\Local
Store\#SharedObjects
–
In Windows 7 and Windows 10:
In file explorer, navigate to the following folder, substituting the appropriate
username:
C:\Users\[username]\AppData\Roaming\SiemensFIN\Local
Store\#SharedObjects
3. Delete the contents of this folder.
Log On Error Messages
When you log in using either of the default accounts (“high/high” or “med/med”), you
are immediately prompted to change the password to something other than
high or
med.
The “low” accounts need not change.
The password must be created using between 3 and 15 characters.
Valid characters include
A to Z (upper or lowercase) and 0 to 9. Do not use #, ?, or *.
NOTE:
It is recommended that you change the default password
before upgrading firmware.
Account Expired
Issue: The user name and password entered are valid for a user account, but the
password has expired.
Solution: Contact your system administrator to reset your password.
Account is Locked
Issue: Three or more login attempts have been made with an incorrect password to a
user account.
Solution: Contact your system administrator to unlock your account. A locked account
can be unlocked through a modification to the User Account by a system administrator.