Troubleshooting guide

3-22 Optiset E Administrator Guide
Using the OptiGuide Display
The OptiGuide display provides a variety of useful information to help
the user. It informs the user of some of the features available to a phone
in its current state, and provides prompts on how to use them. It can
display features activated on the phone, scroll through messages sent
to the phone, and change the audio settings on the phone.
The top line in the display provides information from the
communications server, such as current call-related information. In
general, this information appears in all capital letters.
The second line indicates the features available in the phone’s current
state. Its information uses initial capital letters. Notice that when the
symbol appears at the right of the display, more features are
available. The second line also presents call-related information.
For a chart of the major OptiGuide menus, see Appendix C, “Menu
Trees.”
Guidance Keys
The three guidance keys on the phone are used to scroll through the
prompts that appear in the OptiGuide display and to select features.
• The key (Select/Confirm) is used to select or start the
displayed feature or function.
• The key (Scroll Back) is used to scroll to the previous
option.
• The key (Scroll Forward) is used to scroll to the next
option.
After a feature has been selected, new prompts appear, to help the user
complete the feature’s operation. Features or functions that are
available to be selected are shown with a “?”.
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