Troubleshooting guide

Help! B-7
B. Help!
Optiset E Option Modules
Bay Option Modules
If you encounter
problems with the
bay options mod-
ules
Remove the adapter and reinstall it.
Remove the adapter and reinstall it in the
other telephone option bay. If the adapter
works in one bay but not the other, replace
the phone.
Check the line cord, power cord, and
option connections.
If your phone has a power supply, check
the electrical outlet by connecting another
electrical device. If the outlet does not
provide power, plug the telephone power
supply into another outlet that is working.
Replace the module. If the problem
persists, the problem may be in the phone.
Replace the phone. If the problem persists,
the problem may be at the switch or the
devices attached to the module.
Optiset E Key Module
The Key module can be tested the same as phone keys by using the
Phone Test. (See “Phone Test” on page B–4.)