Troubleshooting guide

Help! B-3
B. Help!
The other party cannot hear you when you are using the
speakerphone, though everything else works.
Verify that your telephone is equipped with a speakerphone (speaker
and
microphone). Check the telephone name on the label underneath
the telephone. The Optiset E Basic, Entry, and Advance telephones do
not have microphones, and you must use the handset to speak to the
other party.
The telephone does not ring when called, though everything else
works.
Verify that the telephone is not forwarded. If the telephone is
forwarded, the line key flickers. See “Forwarding” on page 7–1 for
information on forwarding and cancelling forwarding.
Also verify that the telephone is not in Do Not Disturb mode. To cancel
Do Not Disturb, press the Do Not Disturb (DND) key until its status
light turns off.
Your speakerphone turns on and off when the other party is
talking.
Noisy environments may cause the speakerphone to behave as if you
are talking, thereby cutting off the other party. If you cannot eliminate
the background noise, try adjusting the Speakerphone mode. (See
“Changing the Audio Settings” on page 3–30.)