Troubleshooting guide

Managerial Features 9-15
9. Managerial Features
Forced Authorization
With the Forced Authorization feature, the system will prompt the user
to enter a personal identification number (PIN) to temporarily
authorize him to call an outside number from a telephone with limited
calling capabilities. Forced Authorization remains in effect only until
he hangs up. When he makes another external call, the system will
prompt him for his PIN again.
Whether he is required (forced) to enter his PIN to make an external
call depends on the class of service of the telephone he is using, the
number he has dialed, and the route the communications server uses to
connect him with a trunk (outside line).
To call an
outside number
when a PIN is
required
➩
Get a dial tone.
➩
Dial 9 and the outside number.
Listen for the confirmation tone, followed
by the external dial tone.
➩
Dial your PIN.
You will hear the confirmation tone.
Note:
You can also dial your PIN before you dial 9 and the outside
number. It will then stay in effect as you dial outside numbers,
until you deactivate it.
The steps required to do this are the same as those described
for activating and deactivating your PIN in “Remote
Authorization” on page 9-16.