Troubleshooting guide

Answering Calls 6-7
6. Answering Calls
Pickup
The Pickup features let the user answer calls that are ringing, on hold,
queued, or parked at other extensions.
Group Pickup
Group Pickup lets the user answer a call to an extension in his pickup
group even when he does not know the number of the extension.
Before the user can use this feature, his telephone must be a member
of a pickup group, which is set up at the communications server. A
pickup group can have up to 255 digital telephones as members and an
unlimited number of analog telephones. An extension may only be a
member of one pickup group.
To answer a call
ringing at a group
member’s exten-
sion
➩
Press the Pickup key twice, or get a dial
tone and dial * * 3.
➩
Begin speaking. If you do not have a
speakerphone, you must pick up the
handset to speak to the other party.