s HiPath 4000 Hicom 300 E/300 H Operating Instructions optiPoint 500 entry
About these Operating Instructions These Operating Instructions describe the use of the optiPoint 500 entry telephone in conjunction with the HiPath 4000 Communication Server, Version 1.0 and Hicom 30 0 E/300 H, all Versions. They describe all functions you can use from your telephone. You may find that some functions you wish to use are not available on your telephone.
Basic operating instructions Basic operating instructions optiPoint 500 entry control panel Loudspeaker for open listening Keys for telephone settings Handset Lamp Two function keys (variable) Six function keys (fixed) Dialling keypad Two keys with variable functions: Six keys with fixed functions: Option 1: Option 3: Example: Redial Call pickup Conference Callback Call park Call forwarding Variante 2: Variante 4: Mailbox Line Output Hold Store Disconnect/Clear Consultation Speaker
How to use these Operating Instructions Step by Step How to use these Operating Instructions T he o perat in g p ro ced ures are pres ented in a lo gic al s equ enc e in t he "co lo ured " c olumn . The s ymbo ls u sed h ave t he fo llow ing mean in gs: C I D 99 Lift the handset. Replace the handset. Enter the number or code. Enter the PIN. J or K Press volume controls on the telephone. L You hear a tone.
How to access a function Step by Step How to access a function ... using codes F== Activating call forwarding G== Activating call forwarding FB Entering a callback request GB Cancelling a callback request When you activate or switch on a function, you always begin by pressing the "st ar" key; when you deactivate, switch off or cancel a function, you always begin by pressing the "square" key. As the examples show, codes can consist of either one or two digits. ...
Contents Basic operating instructions . . . . . . . . . . . . . . . . . . . 3 optiPoint 500 entry control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Ø Basic and enhanced-convenience functions How to use these Operating Instructions . . . . . . . . 4 How to access a function. . . . . . . . . . . . . . . . . . . . . . 5 ... using codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 ...
Contents Last number redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Dialling with individual speed d ialling numbers . . . . . . . . . . . . . . . . . . . 19 Dialling with system speed dialling numbers . . . . . . . . . . . . . . . . . . . . 19 If you don’t get through... . . . . . . . . . . . . . . . . . . . . . 20 Using the callback facility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Storing a callback request . . . . . . . . . . . .
Contents Using a different telephone in the same way as your own . . . . . . . . . . . . . . . . . 33 Logging on to a different telep hone . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Deactivating identification at the other telephone . . . . . . . . . . . . . . . . . 34 Relocating with the telephone . . . . . . . . . . . . . . . . 35 Disconnecting the telephone from its present station line . . . . . . . . . . 35 Reconnecting the telep hone at the new station line . . . . . . . . . . . . . .
Taking calls and setting up calls Step by Step Taking calls and setting up calls Taking a call The telephone rings. C Lift the handset. Terminating a call: I Replace the hand set. Open listening within the room during a call You can allow other persons in the room to listen in on the call. Always inform the other party that you are switching on the loudspeaker. You conduct the call with the handset. To activate: S peaker Press the key. The lamp lights up. To deactivate: S peaker Press the key.
Taking calls and setting up calls Step by Step Taking a call on a line key (keysystem working) Precondition: There is a line key with its own number on your telephone. The telephone rings. The line key lamp flashes rapidly. C Lift the handset. Line Press the key. The lamp lights up . Holding a call on a line key (not for UK) Precondition: Your telephone has a "Hold" key. Hold Press the key. The line key lamp flashes slowly.
Taking calls and setting up calls Step by Step Using the mailbox (not for UK) Precondition: The "mailbox" and "output" keys have been configured on your telephone. Callers who dialled your number during your ab sence can leave a callback request in your mailbox. You will also find mail server voice/fax messages in your mailbox (if this facility is available). Retrieval from mailbox Mailbox The lamp lights up if the mailbox contains new entries which have still to be retrieved. Press the key.
Taking calls and setting up calls Step by Step Activating/deactivating do not disturb Precondition: System Support has enabled the do not d isturb facility for all Hicom users in your system. If you d o not wish to receive incoming calls, you can activate the do not disturb facility. Internal callers then hear ringing tone, while external callers are forward ed to the attend ant. To activate: F>: or F=9 UK code or Stand ard code or FB< Euro code. or Enter the code which has b een programmed for you.
Setting up calls Step by Step Setting up calls Dialling with the handset off-hook C Lift the handset. E Internal: Enter the number. External: Enter the external code and the number. The called party is busy or does not answer: I Replace the hand set. Dialling with the line key (keysystem working) Precondition: There is a line key with its own number on your telep hone. C Lift the handset. Line Press the line key. The lamp lights up. The line has been seized automatically.
Setting up calls Step by Step The called party is busy or does not answer: Press the key. The lamp goes out. S peaker Suppressing the number display at the called party Suppression of the number indication only applies to the next call and is not stored together with the redial function. To activate: F;= or F>9 UK code or Stand ard code/Euro code. or Enter the code which has b een programmed for you. Ente r th e code ! Enter the other party’s number.
Calling several persons simultaneously Step by Step Calling several persons simultaneously Making a second call (consultation) You can set up a second call during a call in progress. The first party waits. Consultation Press the key. The lamp lights up. E Make your call to the second party. Terminate the second call – return to the first party: Disconnect/Clear Press the key. Making a conference call W ith a conference circuit, you can converse with up to seven other persons simultaneously.
Calling several persons simultaneously Step by Step or ýFB or F< Enter the UK code or Standard code for conference. If your telephone d oes not have a "conference" key: Enter the code for conference. A tone indicates that all three users have been interconnected to form a conference circuit. All three parties can now converse with one another.
Calling several persons simultaneously Step by Step Extending a call If the person you are conversing with wishes to be forwarded to another user, you can pass on the connection to this third person. The connection can be passed on with or without prior announcement. Extending the call with prior announcement: Consultation Press the key. The lamp lights up. E Call the other party and inform him that the waiting user wishes to be put through to him. I Replace the hand set.
Using stored numbers to make calls Step by Step Using stored numbers to make calls Saved number redial Precondition: The "redial" key is configured on your telephone. If your telephone is configured for this type of redialling, you can store a number and then dial it at a later point in time (Æ page 25). You can red ial the number at the p ush of a button. C Lift the handset. Redial Press the key. or F@ UK code.
Using stored numbers to make calls Step by Step Dialling with individual speed dialling numbers Precondition: You have stored individual speed dialling numbers (Æ page 26). C Lift the handset. F?< or FA UK code or Standard code/Euro code or Enter the code which has been programmed for you Ente r th e code ! or F;A Enter the special code (not for UK). and 9ïB Enter the speed dialling number. Dialling with system speed dialling numbers for UK: F?: ..
If you don’t get through... Step by Step If you don’t get through... Using the callback facility If an internal station which you have called is busy or there is no reply, you can place a request for callback. This also applies to external calls via ISDN switching centres. This saves you having to dial the number rep eatedly.
If you don’t get through... Step by Step Cancelling a stored callback request Precondition: You have stored a callback request. C Lift the handset. G9 or GB UK code or Standard code or Enter the code which has been programmed for you. Ente r th e code ! I Replace the hand set. Camp-on or override In order to camp-on or override, you must have the correct class of service. Depending on the configuration of your telephone, System Sup port will have programmed either "camp-on" or "override".
Telephone settings Step by Step Telephone settings Adjusting the volume of the ringing tone J or K Press one of the keys when the telephone is in the idle state. : Press the key. J or K To increase/decrease the volume: keep pressing the keys until the required volume level has b een reached. J K together Store. Adjusting the pitch of the ringing tone J or K Press one of the keys when the telephone is in the idle state. ; Press the key.
Telephone settings Step by Step Setting the volume of the alerting tone You hear aler ting tone if a call has not been picked up in your team. J or K Press one of the keys when the telephone is in the idle state. = Press the key. J or K To increase/decrease the volume: keep pressing the keys until the required volume level has been reached. J K together Store. Setting the receiving volume during a call in progress Precondition: You are conducting a call.
Telephone settings Step by Step Preventing misuse of the telephone You can prevent unauthorised persons from using your telephone during your absence. Precondition: You have been assigned a personal identification number (PIN) by System Support. Preventing unauthorised dialling: F=B or F:A UK code or Stand ard code or FB; Euro code or Enter the code which has b een programmed for you. Ente r th e code ! and E Enter the PIN (code number).
Storing numbers Step by Step Storing numbers Storing a number for redialling Precondition: Your telephone is programmed for "Saved number redial" not "Last number redial". Storing a caller’s number or a number which has been dialled You have set up a call and are still engaged in this call. Or you have been called by - and are still conversing with - a user whose number has also been communicated to you. Redial Press the key. or F@ UK code. I Replace the hand set.
Storing numbers Step by Step Storing individual speed dialling numbers You can store a number on each of digit keys 0 to 9 and then dial these numbers at the push of a button (Æ page 19). An existing number is overwritten. Press the key. The lamp lights up . Store F?= or GA UK code or Stand ard code/Euro code or Enter the code which has b een programmed for you. Ente r th e code ! If your telephone d oes not have a "store" key: or C and G;A Lift the handset and enter the special code (not for UK).
Forwarding calls Step by Step Forwarding calls Using fixed call forwarding Fixed call forwarding can be activated in a matter of seconds. It is advisable to use this type of call forwarding in order to reroute calls to the mailbox or to a permanent deput y, for example. Storing/changing a destination Store Press the key. The lamp lights up. Call forwarding Press the key. Call forwarding Press the key again. W ithout pressing the keys first: F;: or F=B UK code or Standard code.
Forwarding calls Step by Step or GB? Euro code. If the "store" and "call forwarding" keys are not configured on your telephone: or C and G;: Lift the handset and enter the UK code. or G>? Special code (not for UK). Disconnect/Clear Press the key. Store Press the key. The lamp goes out. I If you have already lifted the handset and entered the special code: Replace the handset. Deactivating call forwarding Call forwarding Press the key. The lamp goes out.
Forwarding calls Step by Step Forwarding calls automatically A call is diver ted to the fixed call forward ing destination even if you have not activated fixed call forwarding (and provided that your system is configured for this facility). If "forwarding ring no answer" (transfer of ringing) has been programmed, calls are rerouted automatically if, for example, they are not answered after several rings or they arrive when you are already engaged in a call.
Forwarding calls Step by Step Deactivating call forwarding Press the key. The lamp goes out. Call forwarding If your telephone d oes not have a "call forward ing" key: or C and G:: Lift the handset and enter the UK code or G== or St andard cod e I Replace the handset. Forwarding calls for a different terminal You can store, activate, check and deactivate call forwarding for another telephone, fax machine or PC from your own telephone.
Forwarding calls Step by Step Press the key. The lamp goes out. Call forward ing is thus activated. Store Storing a destination for fax, PC or "busy"/activating call forwarding Press the key. The lamp lights up. Store E Enter the code for the type of call forwarding required. The codes are defined by System Suppor t.
Forwarding calls Step by Step or G Press the square key only (if your own station has the "Call forwarding for remote terminal" class of service). EG Enter the number of the destination and confirm your inp ut with the square key. or G Press the square key only (the telephone on which you are storing call forwarding thus b ecomes the call forwarding d estination). Wait for the acknowledgment tone. Store Press the key. The lamp goes out.
Using a different telephone in the same way as your own Step by Step Using a different telephone in the same way as your own You can log on to another telephone belonging to the Hicom system by means of a personal identification number (PIN) (as of software status HiPath 40 00, Version 1.0 und Hicom 300 E/300 H, and also telephones of networked HiPath 40 00 systems, e.g . at other branches of your company).
Using a different telephone in the same way as your own Step by Step Dialling after (successful) identification: You hear dial tone. Press the key. The lamp goes out. Speaker orýE Enter a number immediately. Call forwarding - follow me after successful identification Call forwarding Press the key. The lamp lights up . If the "store" and "call forwarding" keys are not configured on your telephone: C Lift the handset. F:= or F=:: UK code or Stand ard code/Euro code. I Replace the handset.
Relocating with the telephone Step by Step Relocating with the telephone Enquire with System Support whether this is possible with your telep hone system. After consulting with System Support, you can deregister your telep hone from its present station line and then re-register it at the new station line. Note that the settings on your telep hone (p rogrammed keys) are not affected by the move.
Making calls in a team Step by Step Making calls in a team Taking a call for a colleague If a member of a team d oes not answer a call within 15 seconds (depending on the system), the other memb ers of the team hear an alerting tone. Telephone in the idle state: C and Call pickup Lift the handset and press the flashing key. You have p icked up the call. or Call pickup Press the flashing key only. You are in the open listening mode. During a call: Call pickup Press the flashing key.
Making calls in a team Step by Step Taking a call in a hunt group Precondition: A hunt group has been configured in the team. You - and all the members of the team - can be accessed by way of a hunt group number. Your telephone rings. C Lift the handset. Removing station from hunt group/ adding station to hunt group You can disconnect yourself from the hunt group at any time, e.g. when you leave the office. You can rejoin the hunt group as soon as you return to the office.
Labelling and documentation Labelling and documentation Attaching the number label A sheet of number labels is supplied with each telephone. Fill in the number label (fire service, police, own number), peel it off and attach it to the recess on the telephone (after lifting the handset). Documentation You can find these operating instructions in the Internet in PDF format under http://www.hipath.com and on CD-ROM (ask System Supp ort) in HTML and PDF format.
Advice for users Advice for users Care of the telephone • • • Use either a damp cloth or an antistatic cloth to clean the telephone set. Never use a dry cloth! If the telephone set needs to be cleaned thoroughly, use a neutral, diluted, surface-active cleaning agent. Take care that all traces of the cleaning agent are removed with a damp cloth (using water only!). Never apply a cleaning agent which contains alcohol or which is liable to harm plastic surfaces; never use an abrasive cleaning powder.
Index Index L A M Add -on conference .................................... 15 Automatic call forwarding ......................... 29 C Call pickup (team) ...................................... 36 Callback ....................................................... 20 answering ................................................ 20 storing ...................................................... 20 Callback request ......................................... 11 cancelling ..........................................
1P A31003-H8400-B305-1-7619 The inform ation in this docum ent contains general descriptions of the technical options available, which do not always have to be present in individual cases. The required features should therefore be specified in each individual case at the time of closing the contract. Reference No.: A31003-H8400-B305-1-7619 • Printed in the Federal Republic of Germany BA 30.3.2002 HiPath 4000, Hicom 300 H/300 E Subject to availability. Right of modification reserved.
s HiPath 4000 Hicom 300 E/300 H Quick-Reference Operating Instructions optiPoint 500 entry
Quick-reference operating instructions (appendix)
Important functions at a glance Making a call: Either: C+ E Or: E + when the other party answers C. Making a call with a line key: C + Line + E. Redial (saved number): Store: Either: The connection has been set up: Or: Any number: Store + . Redial +E + Redial . Store Repeat: C + Redial . Redial (last number dialed): C + Last no. redial . Taking a call with a line key: C + Line . Enabling others in the room to listen in: .
Without prior announcement: + E + I. Consultation Setting up a conference call: First call + E + Conference Consultation . In the case of a telephone with no "conference" key: First call + E + FB for UK or *3. Consultation Expanding conference (to includ e up to 8 users): Add-on conference + Consultation E + FB for UK or *3 etc.
Dialling with individual speed dialling numbers: C + F?< for UK or *8 or F;A (not for UK) + E (0..9).
List of codes For information on the use of codes please refer to Æ page 5.
