s Hicom 150 Analogue Telephone
User Guide Introduction .............................................................................................. 4 Standard Features ................................................................................... 5 Internal and External Dialling ................................................................... 5 Dialling the Switchboard ........................................................................... 5 Call Transfer .....................................................................
Introduction This guide is designed to assist extension users on a Siemens Hicom 150 Communications System to use all authorised features. Your extension may not be authorised * to use all features. The Siemens representative can confirm features that are available to you. Your extension may also be subject to trunk barring thus restricting where you may dial. A variety of analogue instruments are available for use on the Hicom 150 e.g.
Standard Features Internal and External Dialling Dialling Another Extension - lift handset, listen for internal dial tone - dial the required extension number Dialling an External Number - lift handset, listen for internal dial tone - dial line access code (code is normally 0) - dial the required external number V Your telephone may have restricted dialling facilities, e.g. trunk calls may not be permitted.
Call Transfer You may transfer an internal or external call from your extension to any other extension or to the switchboard. Transfer to a Free Extension (Announcing the Call) - press Recall key, listen for internal dial tone - dial the required extension or switchboard - when the extension or the switchboard answers, announce the call and replace handset. If called party does not answer, press Recall key twice to return to original call.
Enquiry Call This feature allows you to hold an existing call, dial another extension or even an external number, conduct a conversation and then return to the original caller.
Call Pick Up The call pick up feature allows you to answer any ringing extension, within your pick up group, from your telephone.
Call Back Call Back requests can be left on extensions which have been rung and not answered or are busy. Activate Call Back - Busy - called extension is busy press Recall * 77 confirmation tone is heard replace handset The system will automatically call you back when both your extension and the called extension are free.
Call Back - Cont’d Cancel Call Back (Before Ring Back) - lift handset dial # 77 confirmation tone is heard replace handset All Call Back requests which you initiated will now be cancelled.
Call Park This feature allows you to Park an external call on your extension to be retrieved at any extension or from the switchboard. There are 10 Park positions (0-9 on keypad).
Call Diversion Features Call Forwarding Variable This feature allows you to forward or divert your calls immediately to an extension of your choice.
Call Forwarding No Answer When this feature has been programmed your telephone will ring 5 times and then divert your calls to an extension of your choice. Programme Call Forwarding No Answer - lift handset, listen for internal dial tone dial * 35 plus extension number listen for confirmation tone replace handset Call Forwarding Busy This feature will forward your calls to an extension of your choice whenever you are busy.
PIN Features Electronic Telephone Lock This feature allows you to lock your extension, by dialling your PIN, which prevents unauthorised use of your extension. The PIN will be supplied by your System Administrator.
Optional Features System Abbreviated Dialling The system allows for the storage of 1000 external telephone numbers. By utilising the system abbreviated dialling you will be permitted to dial specific numbers that would be outside your normal trunk barring limits.
Last Number Redial This feature allows you to redial the last number that you dialled from your telephone. Redial the Number - lift handset, listen for internal dial tone - press Redial key - the number is now automatically dialled by the system The number will remain stored until another number is dialled, thus erasing the previous number. Timed Reminder Timed reminders or alarms can be programmed to remind you of meetings or appointments.
Night Service When the designated Night Service extension rings - lift handset, listen for internal dial tone - dial ∗ 24 - you are now connected to the caller Check with System Administrator if any other type of Night Service is operational.
Quick Reference Outside Line 0 C a l l F o r w a r d Va r i a b l e ∗ 3 4 & ex t Operator 9 C a l l Fo r wa r d N o A n s ∗ 3 5 & ex t C a l l Fo r wa r d B u s y ∗ 3 6 & ex t Shuttle R∗ 7 9 3 Wa y C o n f e r e n c e R∗ 7 8 Ca l l Ba ck R∗ 7 7 - cancel Ex t e n s i o n L o ck - u n l o ck Night Ser vice #77 ∗ 95 & Code - cancel all Ca l l Pi ck u p Ca l l Pi ck u p Se l e c t C a l l Pa r k #95 & Code ∗21 ∗ 2 2 & ex t R∗ 9 2 & ( 0 - 9 ) ∗92 & (0-9) ∗24 Siemens Telecommunications (Pty)