Installation Guide

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1. On the real time data map, review all lots and identify any spots that show as offline
(“Awaiting Conn.” or “Critical” in the legend below):
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2. For any spots that show as offline, follow the procedure outlined in the FAQs and
Troubleshooting section below until the space shows as online.
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3. If there are a large number of Pebbles in close proximity that are not online, there may
be an issue with the gateway (a gateway may be offline, or there may be insufficient
gateway density). In this case, follow the procedure outlined in the FAQs and
Troubleshooting section below until the spaces show as online
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Sidewalk Labs Confidential and Proprietary Page 15 of 16