User manual

21
8. Troubleshoong
8.1 Poor Image Quality
• Trytoimprovetheantennalocaon(nearawindowifpossible)
• If you are using the Meron, try and switch to the table antenna
• IfyouareusingtheMeron,trytoswitchyourmobiledevicetoightmode
• Scan again
8.2 Applicaon is stuck or is not working
• Carmel:Closetheapplicaon,disconnect,connecttheCarmelagainandopentheapplicaon
• Meron:Closetheapplicaon,turnotheMeron,reconnecttotheWiFIandopentheapplicaon
again
8.3 Scan did not locate a TV channel
• Trytoimprovetheantennalocaon(nearawindowifpossible)
• If you are using the Carmel, try and switch to the table antenna
8.4 I get a “no signal” message
• Trytoimprovetheantennalocaon(nearawindowifpossible)
• If you are using the Carmel, try to switch to the table antenna
8.5 Applicaon does not recognize the device
• Carmel:Closetheapplicaon,disconnect,connecttheCarmelagainandopentheapplicaon
• Meron:Closetheapplicaon,turnotheMeron,reconnecttotheWiFIandopentheapplicaon
again
8.6 I cannot connect to Meron’s WiFi
• TurnotheMeronandthenturnitonagain
• Gotothenetworkmanagerinyourphoneortabletandlookforthe“Meron”network
• Verify that you inserted the correct password
8.7 While using Meron, TV recepon suddenly stops
• MakesurethattheblueLEDison
• Ifitisnoton,thismeansthatthebaeryiseitheremptyorhasonly10moreminutesofoperaon;
chargethebaery(greenLEDlightsupwhilecharging)unlthegreenLEDturnso