Software Manual
ALFOplus 24GHz (North America) - Release 01.05.0x - MN.00395.E - 004 139
11.6 SYMPTOMS AND HYPOTHESIS
It’s important to collect the following info:
• one link only is alarmed or also others in same area
• link is down or with Rx quality problems only
• it is a continuous or a fleeting problem
• both link ends are affected or only one of them
• one or all the LAN ports are affected by problem
• the problem can be caused or not by weather conditions
• in alarm histories of local and remote side, the same situation is present or not
• over the link have been performed or not any recent operations or commands
• the link has been without problems for a long time or the link is a “problematic” one
• the link has been just installed or not.
If local investigation is necessary be sure to have:
• spare parts (same code ODU)
• laptop with connection cables and batteries
• this troubleshooting procedure
• Ethernet instruments
First step:
• check the power supply status, (PoE status or Power Supply cable).
11.7 TOOLS
WEBLCT
Use following WebLCT facilities to investigate on the link:
• status of alarms
• performance monitoring in the last 48h (Rx quality, Modulation profile, Rx power)
• configuration
• OAM (tools to check continuity of VLAN)
• loops and manual operations
NMS5LX/NMS5UX
Use following NMS5LX/NMS5UX facilities to investigate on the link and/or network:
• status of alarms
• performance monitoring (Rx quality, Modulation profile, Rx power)
• configuration
• OAM (tools to check continuity of VLAN)
• loops and manual operations