Software Manual

ALFOplus 24GHz (North America) - Release 01.05.0x - MN.00395.E - 004 139
11.6 SYMPTOMS AND HYPOTHESIS
It’s important to collect the following info:
one link only is alarmed or also others in same area
link is down or with Rx quality problems only
it is a continuous or a fleeting problem
both link ends are affected or only one of them
one or all the LAN ports are affected by problem
the problem can be caused or not by weather conditions
in alarm histories of local and remote side, the same situation is present or not
over the link have been performed or not any recent operations or commands
the link has been without problems for a long time or the link is a “problematic” one
the link has been just installed or not.
If local investigation is necessary be sure to have:
spare parts (same code ODU)
laptop with connection cables and batteries
this troubleshooting procedure
Ethernet instruments
First step:
check the power supply status, (PoE status or Power Supply cable).
11.7 TOOLS
WEBLCT
Use following WebLCT facilities to investigate on the link:
status of alarms
performance monitoring in the last 48h (Rx quality, Modulation profile, Rx power)
configuration
OAM (tools to check continuity of VLAN)
loops and manual operations
NMS5LX/NMS5UX
Use following NMS5LX/NMS5UX facilities to investigate on the link and/or network:
status of alarms
performance monitoring (Rx quality, Modulation profile, Rx power)
configuration
OAM (tools to check continuity of VLAN)
loops and manual operations